Nortel Flash Quick Reference Guide
Have a look at the manual Nortel Flash Quick Reference Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Flash Feature Codes Feature Codes are used to access the different Flash operations. Feature Code descriptions • Leave Message Feature Code - Use to leave a message in an initialized Flash mailbox. • Open Mailbox Feature Code - Use to open your mailbox. • Flash extension number Feature Code - Use to determine the Flash extension number in order to forward your Norstar telephone to Flash. • Transfer Feature Code - Use to transfer a call to a mailbox. • Interrupt Feature Code - Use to interrupt a caller listening to your Personal Mailbox greeting or leaving a message. Forwarding your calls to Flash When you are not available to answer your telephone, you can forward your calls directly to Flash. 1. Press Ä á¡Þ . Record the Flash DN. 2. Press ÄÝ . 3. Enter the Flash DN. To cancel call forward: 1. Press Ä£Ý . or Press CANCEL Frequently used dialpad keys • to replay the Flash Options, press ¥ ¥ • to back up the display to the previous display prompt from a single-line display, press ¥ • to interrupt most voice prompts or enter an option, press £ to speak to the Operator, press â Flash features For more information on all the Flash features, refer to the Flash Reference Guide . This guide explains the following features in detail: • Automated Attendant* • Alternate language • Company Directory • Leaving a mailbox message • Off-premise Message Notification • Personal Mailbox greetings • Replying to a message • Sending a message using a Group List • Transferring calls to Flash * The Automated Attendant is not available on the Flash Voice Mail Light system. Operation Default Feature Code Custom Feature Code Leave a Message Ä á¡â Ä á ___ ___ Open Mailbox Ä á¡Ú Ä á ___ ___ Flash extension number Ä á¡Þ Ä á ___ ___ Transfer Ä á¡ß Ä á ___ ___ Interrupt Ä á¡à Ä á ___ ___ Flash Quick Reference Guide •••••••••••••••••••••••••• •••••••••••••
Initializing your Mailbox You can begin to use Flash as soon as you initialize your mailbox. To open and initialize your mailbox, follow these steps: 1.Press Ä á ¡ Ú to open your mailbox . 2.Press â â â â (the default password) and press OK or £ . 3.Choose a password from four to eight digits long that does not start with zero. Enter your new mailbox password and press OK or £ . 4.At the tone, record your name in the Company Directory. 5.Press ¨ to end this session. Personal Mailbox greetings You can record Primary, Alternate or optional Personalized greetings. Your Primary Mailbox greeting is for everyday use. Your Alternate Mailbox greeting is for times when you are away from the office. If your company subscribes to Caller ID, you can record Personalized Mailbox greetings. For Personalized Mailbox greetings, you program Flash to recognize a specific incoming telephone number. Your Personalized Mailbox greeting plays to callers from that number. From an outside tone dial telephone, dial your company’s telephone number, wait for Flash to answer, then press From your Norstar telephone, enter Û Listen to New Messages ß Listen to Saved Messages ¡ Change Mailbox Options Ú * Skip Backward Û * Pause/ Continue Ü * Skip Forward ÜÜ * Skip To End Þ Forward Copy ß Next Message à Message Envelope àà Save Message ¡ Erase Message á Reply to message Ú Company Directory Û Record/ Select Greeting Ý Change Password ¥ Return to Main Menu Ú Replay Û Erase £ Accept £ Send Ü Delivery Options Enter Mailbox Numberor £ for the Company Directory ¥¥ £ End Recording ÚÚ Replay Ý Previous ¥¥ * Return to Main Menu *Only applies while message is playing Record Message P0908448 01 Printed in Canada Main Menu Enter your password Ä á¡Ú Ü or Ä á¡â Main Menu Enter your Mailbox number and password