Nortel Enterprise Edge Personal Call Manager Instructions Manual

							Viewing the Calls Log  51
P0908542 Issue 01 Enterprise Edge Personal Call Manager User Guide
Calls Log Window
The Calls Log consists of two parts: the Incoming Calls Log and the Outgoing Calls 
Log. The Incoming Calls Log shows all of the calls that were made to your 
telephone. The Outgoing Calls Log shows all of the calls you made from your 
telephone. Calls made or received while Enterprise Edge Personal Call Manager 
was not operating do not appear.
The Calls Log shows the name and telephone number of the caller, if available. The 
Calls Log also shows the date and time the call was made and how long the call was.
Viewing the Calls Log
To view the Calls Log:
1. Click .
or
1. Click the Tools menu and then click Show Call Log Window.
The Calls Log window appears with either the Incoming Calls showing or the 
Outgoing Calls showing. 
						

							52  Viewing the Calls Log
Enterprise Edge Personal Call Manager User Guide   P0908542 Issue 01
Viewing the Incoming Calls
To view the Incoming Calls:
1. Click .
or
1. Click the View menu and then click Incoming Calls Log.
Viewing the Outgoing Calls
To view the Outgoing Calls:
1. Click .
or
1. Click the View menu and then click Outgoing Calls Log.
Updating the Calls Log
If you make or answer a call while the Calls Log is open, the Calls Log is not 
updated. To update the Calls Log:
1. Click .
or
1. Click the View menu and then click Refresh.
Sorting the Calls Log
You can sort the Calls Log by name, telephone number, duration, or date and time.
• To sort the Calls Log by the name of the caller, click Name.
• To sort the Calls Log by the telephone number of the caller, click Phone No.
• To sort the Calls Log by the length of the call, click Duration.
• To sort the Calls Log by time the call was made or received, click Date & Time. 
						

							Making a call from the Calls Log  53
P0908542 Issue 01 Enterprise Edge Personal Call Manager User Guide
Making a call from the Calls Log
You can call any of the numbers stored in the Incoming or Outgoing Call Log. To 
make a call:
1. Click the number you want to dial.
2. Click .
or
1. Click the number you want to dial.
2. Click the Edit menu and then click Redial.
Printing call information from the Calls Log
You can print the Calls Log information for any call in the Calls Log. 
To print the Calls Log information:
1. Click the call you want to print.
Note:You can select several calls to print by holding down the Control or 
Shift key and clicking other calls.
2. Click .
or
Click the Edit menu and then click Print.
Deleting calls from the Calls Log
To delete a call from the Calls Log:
1. Select the call you want to delete.
2. Click .
or
1. Click the Edit menu and then click Delete.
Closing the Calls Log Window
To close the Calls Log Window:
1. Click the File menu and then click Exit.
You can also close the Calls Log Window by clicking the Close Window button in 
the upper right corner of the window. 
						

							54  The Tree View of the Address Book
Enterprise Edge Personal Call Manager User Guide   P0908542 Issue 01
Address Book
The Address Book is the portion of Enterprise Edge Personal Call Manager where 
you store telephone numbers and addresses of the people and businesses you deal 
with. Each entry in the Address Book is called a contact. A contact is normally the 
telephone number of a person or business, but it can be any number you want to 
keep track of or store in Enterprise Edge Personal Call Manager.
The Tree View of the Address Book
When you view the Address Book, the left side shows the tree structure of the 
Address Book. The tree structure shows how the folders are organized. It also lets 
you select the folder you want to view. A sample tree view appears below.
The contacts are stored in two main areas: 
• Quick Dials – Contacts added to the Quick Dials section appear on the Calls 
menu and the Enterprise Edge Personal Call Manager task tray menu. You can 
add contacts to the Quick Dials section, but not folders.
• My Contacts – Contacts added to the My Contacts section do not appear in the 
Calls or Enterprise Edge Personal Call Manager task tray menu, but can easily 
be accessed from the Address Book. In the My Contacts section, you can add 
contacts and folders. 
Folders are added to help organize the contacts. By grouping the contacts into 
smaller groups of similar contacts, the contacts are easier to view on the screen and 
easier to find and access. 
						

							The List View portion of the Address Book  55
P0908542 Issue 01 Enterprise Edge Personal Call Manager User Guide
You can change which folders appear by clicking certain portions of the Tree View. 
Clicking a box with “+” in it expands the folder and shows the folder’s contents. 
Clicking a box with “-” in it collapses the folder and hides the folder’s contents. 
Double-click a folder to open or close the folder. When a folder is open, the contents 
of the folder appear in the List view portion of the Address Book.
The List View portion of the Address Book
On the right side of the screen is the List View of the Address Book. The List View 
shows the contacts and folders stored in the folder selected in the Tree View.
The List View of the Address Book can be viewed in four different formats: large 
icons, small icons, list, and detail.
Displaying the Address Book in large icons
If you select large icons, each contact appears with the last name of the contact 
below the icon. 
To view in large icons:
• Click .
or
• Click the View menu and then click Large Icon.
Displaying the Address Book in small icons
If you select small icons, the contacts appear horizontally with the last name of each 
contact on the right of the icon.
To view in small icons:
• Click .
or
• Click the View menu and then click Small Icon.
Displaying the Address Book in list view
If you select list view, the contacts appear vertically with the last name of each 
contact on the right of the icon. 
To view in list view:
• Click .
or
• Click the View menu and then click List. 
						

							56  Contacts
Enterprise Edge Personal Call Manager User Guide   P0908542 Issue 01Displaying the Address Book in details view
If you select details view, the last name, first name, telephone numbers you can call 
and Email Address and Email type are shown for each contact.
To view in details view:
• Click .
or
• Click the View menu and then click Detail.
Contacts
A contact is any entry in the Address Book. A contact can be a person, business, or 
any number or address you want stored in Enterprise Edge Personal Call Manager.
Adding a new contact to the Address Book
You add contacts using the Address Properties dialog box. 
To add a contact using the toolbar:
1. Click .
The Address Properties dialog box appears.
2. Enter the address information for this contact.
For descriptions of the address fields, refer to Address Properties dialog box 
on page 57.
3. Click the OK button.
Note:If a contact with the same name is in the Address Book, a message 
appears asking if you want to make a duplicate. If you want to make a 
duplicate of a contact, use the copy method described in Copying a 
contact on page 68.
The contact is added to the folder shown in the List View of the Address Book.
To add a contact using the right mouse button:
1. Right-click in an open area in the List view portion of the Address Book.
2. Point to New and then click Contact.
The Address Properties dialog box appears.
3. Type the address information for this contact.
For descriptions of the address fields, refer to Address Properties dialog box 
on page 57. 
						

							Contacts  57
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4. Click the OK button.
Note:If a contact with the same name is in the Address Book, a message 
appears asking if you want to make a duplicate. If you want to make a 
duplicate of a contact, use the copy method described in Copying a 
contact on page 68.
The contact is added to the folder shown in the List View of the Address Book.
To add a contact using the Menu bar:
1. Click the File menu, point to New and then click Contact.
The Address Properties dialog box appears.
2. Type the address information for this contact.
For descriptions of the address fields, refer to Address Properties dialog box 
on page 57.
3. Click the OK button.
Note:If a contact with the same name is in the Address Book, a message 
appears asking if you want to make a duplicate. If you want to make a 
duplicate of a contact, use the copy method described in Copying a 
contact on page 68.
The contact is added to the folder shown in the List View of the Address Book.
Address Properties dialog box
The Address Properties dialog box has four tabs. Use each tab to enter different 
types of contact information.
•Business - Use this tab to enter the name, address, and telephone number of the 
contact.
•EMail Address - Use this tab to enter the e-mail address and type.
•Settings - Use this tab to enter the default telephone number.
•Note - Use this tab to enter any other information about the contact. 
						

							58  Contacts
Enterprise Edge Personal Call Manager User Guide   P0908542 Issue 01Business
Use the Business tab to enter the name, address, and telephone number of a contact. 
The first information you enter is the contact’s name. The contact’s name is divided 
into the first name and the last name. Both the first name and the last name must be 
entered before a contact can be added to the Address Book. The last name is used 
as the label for the contact in the Address Book. The first name is used as the label 
in the Calls box when you are on a call to the contact. When you search for a 
contact, you can search using the first name or the last name.
After you enter the name you can enter the contact’s address. There are five 
different boxes for the address: Address, City, State, Zip code, and Country.
After entering the address, you can enter the Title, Company, Department, Office, 
and Assistant of the contact.
The final information to enter is the contact’s telephone numbers. The Phone 
number box has a list box that allows you to enter four different telephone numbers. 
You can enter the Business, Home, Mobile, and Fax telephone numbers for the 
contact. Either the Business, Home, or Mobile telephone number can be dialed from 
the task tray or the Enterprise Edge Personal Call Manager main window. 
						

							Contacts  59
P0908542 Issue 01 Enterprise Edge Personal Call Manager User GuideE-Mail Address
The E-Mail Address tab has two boxes: E-mail address and E-mail type.
E-mail address specifies where the contact’s E-mail account is. E-mail type 
specifies which type of E-mail service the contact uses. 
						

							60  Contacts
Enterprise Edge Personal Call Manager User Guide   P0908542 Issue 01Settings
Use the Settings tab to select the dialing default used for the contact and the picture 
displayed and voice announcement heard when this contact calls you.
For the default telephone number dialed, you can choose Business, Home, or 
Mobile. The settings you specify define the telephone number automatically used 
for this contact only. Other contacts are not affected by the defaults you choose for 
this contact. You can choose to override these settings when making a call by 
selecting any other telephone number defined for the contact in the Address Book.
You can select a voice announcement to play when you receive a call from this 
contact. This voice announcement allows you to identify who is calling without 
having to look at the computer screen or telephone display.
To add or change the voice announcement for this contact:
1. Record the voice announcement message you want to play when this contact 
calls and save it in a .WAV file format. The message is typically the contact’s 
name, but can be any.WAV file.
Note:You can record the voice announcement using the Sound Recorder 
accessory included with Windows 95 or any other sound editing 
application.
2. Click   beside the Voice Announce File Path field.
3. Move to the folder where the voice announcement file is stored.
4. Double-click the voice announcement file you want to use.