Nortel Enterprise Edge 2.0 Voice Messaging Instructions Manual

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© 2000 Nortel Networks
P0911951 Issue 01
Enterprise Edge 2.0 Voice Messaging
AMIS User Guide 

P0911951 Issue 01 Enterprise Edge 2.0 Voice Messaging AMIS User Guide
Enterprise Edge 2.0 Voice Messaging AMIS 
User Guide
Learning About AMIS
Audio Messaging Interchange Specification (AMIS) is a telecommunication 
solution to networking remote voice message systems. AMIS provides voice 
messaging to mailboxes at different sites on a communication network.
A network, as it is referred to here, is a collection of offices, locations or sites 
connected by a telecommunication link. Each site on the network...

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Enterprise Edge 2.0 Voice Messaging AMIS User Guide P0911951 Issue 01 Sending a network message
The figure Sending a network message illustrates how network messages are sent 
between different company sites on the same network. In this example, Sue works 
in the Vancouver office and Mark works in the Miami office. To send AMIS 
messages they can use:
• Direct Addressing
• Site-Based Addressing
• Mark’s Network Delivery Mailbox
If Mark in Miami wants...

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P0911951 Issue 01 Enterprise Edge 2.0 Voice Messaging AMIS User Guide
Site-Based Addressing
Site-Based Addressing lets you specify where a voice message is delivered. You 
can send a voice message to any person inside or outside of your company who has 
an AMIS address.
For Mark to use Site-Based Addressing, he needs two pieces of network delivery 
information before he can send a message. He needs Vancouver’s site prefix from 
his Miami System...

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Enterprise Edge 2.0 Voice Messaging AMIS User Guide P0911951 Issue 01
Sending an AMIS Network Message using Direct Addressing
Direct Addressing lets you send a voice message to a mailbox at a different location 
on a network. To use Direct Addressing you must know the destination site’s phone 
number and the mailbox number of the person you want to send a message to.
Note:Ask your System Administrator for the destination site’s phone number and...

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P0911951 Issue 01 Enterprise Edge 2.0 Voice Messaging AMIS User Guide
Sending an AMIS Network Message using Site-Based Addressing
Site-Based Addressing lets you send a message to a mailbox at another location on 
the network. To use Site-Based Addressing to send a message, you must know the 
destination site’s prefix and the mailbox number of the person you want to send the 
message to.
Ask your System Administrator for a list of the AMIS site...

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Enterprise Edge 2.0 Voice Messaging AMIS User Guide P0911951 Issue 01
Sending a Network Message using a Network Deliver y Mailbox
A Network Delivery Mailbox is a pre-programmed direct address to a mailbox at a 
different site on the AMIS network. Network Delivery Mailboxes are created by 
your System Administrator. To send a message using a Network Delivery Mailbox, 
you need the Network Delivery Mailbox number. Ask your System Administrator 
for a...

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P0911951 Issue 01 Enterprise Edge 2.0 Voice Messaging AMIS User Guide
Replying to Network Messages
When a Network Message is left in your mailbox, you can reply to the message 
using the Enterprise Edge Voice Messaging message Reply Feature. The Reply 
Feature must be enabled in order to reply to a message. For more information, see 
your System Administrator.
To reply to a Network Message:
1. Press Äá¡Ú.
2. Enter your password and press OK
 or £.
3....

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Enterprise Edge 2.0 Voice Messaging AMIS User Guide P0911951 Issue 01