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Nortel Business Communications Manager Prime Telephone User Card Instructions Manual
Nortel Business Communications Manager Prime Telephone User Card Instructions Manual
Here you can view all the pages of manual Nortel Business Communications Manager Prime Telephone User Card Instructions Manual. The Nortel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
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© 2001 Nortel Networks P0941613 Issue 02 Business Communications Manager Prime Telephone User Card
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Pa ge 3 Your telephone is programmed as a prime telephone for particular external lines on your system. This means that any external call on those lines that is not answered, or gets transferred, parked, or put on hold and is not picked up, or any call that is not handled, rings at your telephone. Your system can have several prime telephones. Your telephone rings differently for different types of calls. External calls ring normally, internal calls give two short rings. Redirected external calls ring as...
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Page 4 Handling calls This card shows the Business SeriesTerminals buttons. The table below shows which buttons to use on the different types of Nor tel Networks telephones. Sometimes calls come in faster than you can answer them. When you have several calls ringing, use Call Queuing to answer the next call. 1. Enter the Call Queuing feature code (²¡âÚ). If more than one call is waiting, priority is given to incoming external calls over callback, camped, or transferred calls. You can send a message to...
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Pa ge 5 If a person is not at their desk, but it’s important that you get a call to them, you can park the call and announce it using Page. 1. Enter the Call Park feature code (²àÝ). The display shows the retrieval code. 2. Press PAGE. 3. Select the appropriate type of page. 4. Page the person and ask them to answer the call using the retrieval code. The person can retrieve the call from any system telephone. If your co-worker is on a call and a second impo rtant call comes in, you can interrupt their...
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Page 6 In addition to providing backup answering for external calls, you can provide backup answering for people’s internal calls using Call Forward. Individuals can forward all their calls to you. Your system can also be programmed so that you answer all calls to telephones that are busy or are not answered. See your System Administrator for information on Call Forward Busy and Call Forward No Answer. You can program memory buttons for one-touch access to frequently used features that you use often like...