Nortel Bcm 2 0 Fax Instructions Manual

							Enterprise Edge 2.0 Voice Messaging FAX User Guide  11
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide
Printing fax messages
You can print the fax messages left in your mailbox on any fax machine. You can 
print all of your fax messages at once or print them individually.
If you print all of the fax messages at once, you cannot listen to any voice 
introductions included with the fax messages. If you do not listen to a voice 
introduction, the fax message remains “new” in your mailbox and you can listen to 
the voice content of the message later.
If you print each fax message individually, you can listen to the introduction before 
you print the fax message.
Whether you print all the fax messages at once or individually, use one of these 
three options:
•Preset: prints the fax messages on the preset fax machine that you assign.
•Other: prints the fax messages on the fax machine destination that you assign.
•Manual: requires opening your mailbox from a fax telephone. Locate the fax 
message you want to print and follow the voice prompts. You are prompted to 
press START on the fax machine to receive the fax message. All the fax 
messages are printed on the fax machine you use to access your mailbox.
Printing new or saved fax messages in your mailbox
You can print all the new or saved fax messages in your mailbox at once. You have 
three choices of where to print the faxes: Preset, Other or Manual. Fax messages are 
preceded by a cover page if you select the Preset or Other option. A cover page is 
not added if you select the Manual option and print from a mailbox. For more 
information refer to Fax cover 
page on page 18. 
						

							12  Enterprise Edge 2.0 Voice Messaging FAX User Guide
Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02Printing new or saved fax messages on the preset fax machine
To print all of the new or saved fax messages on the preset fax machine:
For information about changing the preset fax machine, refer to Setting
 up a preset 
fax machine on page 10. After you end the session, Enterprise Edge Voice 
Messaging prints the fax messages on the preset fax machine.1. PressÄá¡Ú.
2. Enter your password and pressOK
or£.
3. PressÚ.
4. PressNEW
orÚto print all the new fax messages
or
pressSAVED
orÛto print all the saved fax 
messages.
5. PressPRESET
orÚ.
Note:To send the fax messages to the preset fax 
machine, you must enter the preset fax 
machine telephone number. Refer to Setting
 
up a preset fax machine on page 10.
Press¨to end this session.
Pswd:
OTHR      RETRY          OK
1 new 1 saved
PLAY       REC       ADMIN
Print all
NEW                     SAVED
Print msg
PRESET    OTHR     MANU
Printed  msgs 
						

							Enterprise Edge 2.0 Voice Messaging FAX User Guide  13
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User GuidePrinting all new or saved fax messages using the Other option
To print all the new or saved fax messages using the Other option:
After you end the session, Enterprise Edge Voice Messaging prints the fax 
messages on the assigned fax machine.1. PressÄá¡Ú.
2. Enter your password and pressOK
or£.
3. PressÚto print the fax messages.
4. PressNEW
orÚto print all the new fax messages
or
pressSAVED
orÛto print all the saved fax 
messages.
5. PressOTHR
orÛ.
6. PressPHONE
orÚto enter the fax telephone 
number. PressEXT
orÛto enter the fax extension 
number.
7. Enter the fax telephone number and pressOK
or£.
8. PressOK
or£to accept the fax telephone number 
represented here by the. PressADD
to add special 
characters to the fax telephone number. For 
information on adding special characters, refer to the 
Enterprise Edge 2.0 Voice Messaging Set Up and 
Operation Guide.
9. Press¨to end this session.
Pswd:
OTHR      RETRY        OK
1 new 1 saved
PLAY      REC       ADMIN
Print all
NEW                     SAVED
Print msg
PRESET     OTHR    MANU
Destination:
PHONE                      EXT
Dest ph:
RETRY                       OK

ADD                           OK
Printed  msgs 
						

							14  Enterprise Edge 2.0 Voice Messaging FAX User Guide
Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02Printing all new or saved fax messages using the Manual option
To use the Manual option, you must first open your personal mailbox from a fax 
machine telephone.
To retrieve and print all your new or saved fax messages using the Manual option:
1. From the fax machine telephone, call into a line that is answered by the 
Automated Attendant.
2. Press ¥¥, or in the UK press ¡¡, to access your mailbox while the 
Automated Attendant Greeting plays.
3. Enter your mailbox number and password and press£.
4. PressÚto print your fax messages.
5. If you have both new and saved fax messages, you can print either all new or 
saved fax messages. PressÚto print all new fax messages. PressÛto print 
all saved fax messages.
Note:Step 5 is bypassed if you have only new fax messages or if you have 
only saved fax messages.
6. PressÜto use the Manual option to print the new fax messages.
7. Press START/SEND on the fax machine.
8. Replace the fax machine telephone handset.
The session ends when all the faxes are printed. 
						

							Enterprise Edge 2.0 Voice Messaging FAX User Guide  15
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide
Printing a fax message
You can print an individual fax message from your mailbox. A cover sheet precedes 
the fax message. Refer to Fax cover 
page on page 18.
You have three choices of where to print the fax message: Preset, Other and 
Manual. For more information about fax message printing options, refer to Printing 
fax messages on page 11.
Printing a fax message on the preset fax machine
To print a fax message on the preset fax machine:
For information about changing the preset fax machine, refer to Setting
 up a preset 
fax machine on page 10.1. PressÄá¡Ú.
2. Enter your password and pressOK
or£.
3. PressPLAY
orÛ.
4. The date received and the Fax ID number appear on 
the display. Pressßuntil you find the fax message 
you want to print.
Note:If the fax message is preceded by a voice 
introduction, wait until the voice introduction 
finishes playing before printing.
5. PressÚto print the fax message.
6. PressPRESET
orÚ. The preset fax machine prints 
the fax message.
7. Press¨to end the session.
Pswd:
OTHR        RETRY      OK
2 new 0 saved
PLAY     REC        ADMIN
 Fax:1
>
End of message
COPY      ERASE     NEXT
Print msg
PRESET      OTHR   MANU
Printed msg 
						

							16  Enterprise Edge 2.0 Voice Messaging FAX User Guide
Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02Printing a fax message using the Other option
To print a fax message using the Other option:
Voice Messaging prints the fax message on the assigned fax machine.1. PressÄá¡Ú.
2. Enter your password and pressOK
or£.
3. PressPLAY
orÛ.
4. The date received and the Fax ID number appear on 
the display. Pressßuntil you find the fax message 
you want to print.
5. PressÚto print the fax message. If the fax message 
is preceded by a voice introduction, wait until the 
voice introduction finishes playing before 
pressingÚ.
6. PressOTHR
orÛ.
7. PressPHONE
orÚto enter the fax telephone number
or
pressEXT
orÛto enter the fax extension number.
8. Enter the fax telephone number and pressOK
or£.
9. PressOK
or£to accept the fax telephone number 
represented here by. PressADD
to add special 
characters to the fax telephone number. For 
information on adding special characters, refer to the 
Enterprise Edge 2.0 Voice Messaging Set Up and 
Operation Guide.
10. Press¨to end the session.
Pswd:
OTHR       RETRY        OK
2 new 0 saved
PLAY       REC      ADMIN
 Fax:1
>
End of message
COPY     ERASE      NEXT
Print msg
PRESET    OTHR     MANU
Destination:
PHONE                     EXT
Dest ph:
RETRY                       OK

ADD                           OK
Printed msg 
						

							Enterprise Edge 2.0 Voice Messaging FAX User Guide  17
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User GuidePrinting a fax message using the Manual option
To print a fax message using the Manual option, you must first call and open your 
personal mailbox from a fax machine telephone.
To print a fax message using the Manual option:
1. Call into a line from the fax machine telephone that is answered by the 
Automated Attendant.
2. Press ¥¥, or in the UK press ¡¡, to access your mailbox while the 
Automated Attendant Greeting plays.
3. Enter your mailbox number and password and press£.
4. PressÛto listen to your new messages.
5. Pressßto listen to your saved messages. Pressßuntil you find the fax 
message you want to print.
6. PressÚto print the fax message.
7. PressÜto use the Manual option.
8. Press START/SEND on the fax machine.
9. Replace the fax machine telephone handset.
The session ends after the fax message prints on the fax machine you are 
using. 
						

							18  Enterprise Edge 2.0 Voice Messaging FAX User Guide
Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02
Fax cover page
A fax cover page prints with each fax message you print using the Preset and Other 
feature. The fax cover page contains the following information:
• the date and time the fax prints
• the name and telephone number of the mailbox owner
• the destination fax number
• the Fax ID number (if a single fax message is printed)
• the number of pages to follow
Note:A fax cover sheet is not added if you print a fax from a mailbox and use the 
Manual feature.
Fax forward cover page
A fax forward cover page is called a Forward Cover Page. The Forward Cover Page 
contains the same information as a fax cover page and also includes:
• the recipient’s name
• the Fax ID number if the fax is forwarded to an external number
You can send the same fax message to more than one person, but not to a Group 
List. For information refer to Forwarding a 
fax message to another mailbox on page 
20, or Forwarding a 
fax message to an external number on page 22. 
						

							Enterprise Edge 2.0 Voice Messaging FAX User Guide  19
P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide
Sending fax messages
A fax message and a fax message voice introduction can be sent to any personal 
mailbox. To send the fax message you must call the personal mailbox from a fax 
machine telephone.
To leave a fax message in a personal mailbox:
1. Place the document that you want to send on the fax machine.
2. From the fax machine telephone dial the Enterprise Edge telephone number of 
the person you want to send a fax to. Wait for the mailbox greeting or let the 
Voice Messaging operator transfer you to the mailbox to leave a fax message. 
If the person you are calling answers their telephone, tell them to transfer you 
to their mailbox so that you can send a fax.
3. After the mailbox greeting plays, wait for a beep and record an introduction 
for the fax message. Do not hang up the telephone.
4. Press START/SEND on the fax machine.
5. Replace the fax machine telephone handset. This session ends when the 
transmission is complete. 
						

							20  Enterprise Edge 2.0 Voice Messaging FAX User Guide
Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02
Forwarding a fax message to another mailbox
You can forward a fax message you have received to another mailbox and add an 
introductory message as a part of the forwarded message. The message appears as 
a fax message in the recipient’s mailbox. If you cannot forward a fax message, ask 
your System Administrator if your mailbox is set up to allow you to forward fax 
messages.
You can also forward a received Fax Message to an external number. For 
information, refer to Forwarding a 
fax message to an external number on page 22.
When a fax message is forwarded, a new cover sheet is added to the original fax 
message, becoming part of the new message. However, if the fax message already 
has an Enterprise Edge-generated fax forward cover sheet, it is replaced by a new 
Fax forward cover sheet. For more information, refer to Fax forward cover page
 on 
page 18.
To forward a fax message to another mailbox: 
1. PressÄá¡Ú.
2. Enter your password and pressOK
or£.
3. PressPLAY
orÛ.
4. The date received and the Fax ID number appear on 
the display. Pressßuntil you find the saved fax 
message you want to forward.
5. PressCOPY
orÞ.
6. PressMBOX
orÚto forward the fax message to 
another mailbox.
7. PressYES
orÚto record an introduction to the fax 
message
or
pressNO
orÛand go to step 10 if you do not want 
to record an introduction to the forwarded fax 
message .
8. Record the introduction and pressOK
or£to end 
the recording.
Note:PressRETRY
orÚto re-record the 
introduction, or pressPAUSE
orÛto pause 
while you record the introduction.
Pswd:
OTHR      RETRY        OK
2 new  0 saved
PLAY
     REC        ADMIN
 Fax:1
>
End of message
COPY     ERASE      NEXT
Copy fax
MBOX                     OTHR
Record Intro?
YES                            NO
Record message:
RETRY      PAUSE       OK