Nortel Bcm 2 0 Ata 2 Instructions Manual
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Feature List 11 P0908546 Issue 02 Enterprise Edge ATA 2 User Guide Page (Intercom/External) û¥Ü Priority Call û¥á Allows you to interrupt an internal call in progress on a digital telephone, or make a voice call to a digital telephone on Voice Call Deny or Do Not Disturb. The session in progress is automatically put on hold. Note:Priority Call must be enabled in Enterprise Edge System Administration. Privacy Control û¥¡Ü Prevents another telephone that shares your line from joining your current call or permits another telephone that shares your line to join in. Restriction Override û¥ß¡ Allows you to override restrictions imposed on your telephone. Ring Again û¥Û Allows you to queue a call to another Enterprise Edge or Centrex telephone that is busy or is not answered or to a busy line in the Line Pool. You can use ring again only on calls placed on an intercom line. When the telephone is available, you are alerted with one short ring from your telephone. To cancel ring again, press û£Û. Reply To a Ring Again Signal To connect with a ring again request when you are on a call (or your telephone is off-hook): 1. Press ûÛ. This automatically places your call on hold. 2. To return to the caller on hold, press ûÛ. To connect with a ring again request when your telephone is on-hook: 1. Lift the handset. The ring again number is automatically redialed. Note:If you do not respond to a ring again signal within 30 seconds, ring again is canceled.
12 Feature List Enterprise Edge ATA 2 User Guide P0908546 Issue 02 Saved Number Redial û¥ßà Allows you to save an external number while you are on a call or while the called telephone is ringing. To automatically redial the saved number: 1. Press û¥à. Send Message û¥Ú Allows you to leave a message on a co-worker’s telephone. To cancel send message, press û£Ú. Ser vice Mode In service mode the Enterprise Edge ATA 2 telephone can be assigned as the control telephone for one or more lines, or as the night zero telephone. Service mode is assigned during Enterprise Edge System Administration. System Speed Dial û¥â Allows you to use a speed dial code to quickly dial preprogrammed telephone numbers. System speed dial codes are established by the System Administrator. Note:You cannot program personal speed dial numbers from your telephone. To n e s û¥¡âá Call progress tones are audio signals heard through the handset or telephone ringer. Tones signal you about the progress of certain features. To cancel tones, press û£¡âá. Note:Tones must be OFF when Enterprise Edge ATA 2 is used with a data communication device such as a FAX or modem.
Feature List 13 P0908546 Issue 02 Enterprise Edge ATA 2 User Guide Tr a n s f e r Allows you to transfer a call. To transfer a call you must have an available intercom line. Blind Transfer 1. Press û¥àâ. 2. Press the transfer destination number. 3. Replace the handset. Transfer using announce 1. Press û¥àâ (intercom dial tone is heard). 2. Press the transfer destination number. 3. Announce the call to the receiving party (optional). 4. Replace the handset. Transfer using Conference 1. Press ûÛ. 2. Make the second call. 3.û¥Ü. 4. Replace the handset. To Transfer an external call to a co-worker with a line appearance using Hold 1. Put the caller on hold and select your alternate line. 2. Call your co-worker. Tell your co-worker the flashing line appearance is a call for them. 3. Replace the handset. Note:Your co-worker must have an Enterprise Edge telephone with line appearance.
14 Feature List Enterprise Edge ATA 2 User Guide P0908546 Issue 02 Trunk Answer from any Telephone û¥¡ââ Allows you to pick up a ringing external call on a line that has been placed into any service mode. Voice Call û¥ßß Allows you to make a voice announcement or begin a conversation through the speaker of a digital telephone without making the other telephone ring.
P0908546 Issue 02 Enterprise Edge ATA 2 User Guide Data Communication This section supplies additional information for using Enterprise Edge Analog Terminal Adapter 2 with data communication devices. Set Tones to OFF Enterprise Edge ATA 2 must have tones OFF so tones do not interfere with data transmissions. The following progress tones are not heard when Enterprise Edge ATA 2 is in the tones OFF mode: • Held Line Reminder • Call Waiting • Ring Again To turn tones OFF: Lift the handset and press û£¡âá. Auto-answer Modems and Answering Machines Enterprise Edge ATA 2 can be connected to a modem or an answering machine as well as a telephone. It can be programmed to ring in combination with a telephone connected to one external line on the Enterprise Edge system. It can also be designated as the Night Set to answer calls after hours. To assign an external line to ring at a telephone connected to an Enterprise Edge ATA 2, contact your Installer or System Administrator. Modem and FAX Transmission Compatibility Enterprise Edge ATA 2 is compatible with all commercial FAX and modem protocols. When connected to Enterprise Edge ATA 2, the Enterprise Edge server supports data transmission rates up to and including 28.8 kbit/s. Note:The maximum data transmission rate is subject to the quality of the end-to- end channel and cannot be guaranteed.
16 Data Communication Enterprise Edge ATA 2 User Guide P0908546 Issue 02
P0908546 Issue 02 Enterprise Edge ATA 2 User Guide Troubleshooting for Data Applications If you are having trouble, check the following before calling a repair person: 1. Make sure the data parameters (parity, baud) are set correctly. 2. Make sure Enterprise Edge Analog Terminal Adapter 2 is in the tones OFF mode. 3. Make sure you are dialing out on the proper line. The proper line is either an intercom or external line. See Alternate Line on page 7 of the Feature List. To change your prime line, see your System Administrator. 4. Substitute a single line telephone for your data communication device. If you receive a dial tone on the single line telephone, the problem can be with the data communication device.
18 Troubleshooting for Data Applications Enterprise Edge ATA 2 User Guide P0908546 Issue 02