Nortel Audio Conferencing Unit User Guide

							 
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Audio Conferencing Unit Feature List 
Call Park 
Call Park Retrieve  
A parked call can be retrieved from any Norstar telephone by pressing   and 
entering the Call Park code. The person who parked the call may page you and  
advise you of the Call Park code.  
Conference Call  
    Cancel  
    
Allows you to establish a three-way conference between yourself, one external call 
and one internal call, or two internal calls. To establish a conference call:
1. Make or answer the first call.
2. Enter    . This automatically places the first call on hold.
3. Make or answer the second call.
4. Enter       to complete the conference. 
Note 
: If the second call is busy, press   twice and enter      
to return to the first call. 
Conference Hold 
Allows you to put the two conferenced parties on hold. The held callers are still 
conferenced. To put the conference on hold:
1. Enter     to put the two conferenced parties on hold. 
2. Enter     to restore the three-way call. 
Conference Consultation (Split Conference) 
Allows you to put one party on hold and consult with the other party. To consult:
1. Enter       to split the conference.
2. Enter     to alternate between calls. 
3. Enter       to restore the three-way call. 
Disconnecting One Party 
Allows you to disconnect one party in a three-way conference call. To disconnect 
one call:
1. Enter       to put one caller on hold. You are connected with the other 
call.
2. Press .
3. Press   again and enter    . You are connected with the caller on 
hold.
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Hold Call and 
Alternate Line 
   
Hold allows you to place an active call on hold and allows it to be picked up from 
other telephones. Alternate Line allows you to switch between your two lines. When 
a line is in use, you will hear an error tone informing you that the line is already in 
use. 
Retrieve a Call on Hold 
1. Enter  .   
Last Number Redial 
    
Automatically dials the last external telephone number you dialed.  
Long Tones 
      
Allows you to generate a tone for as long as you hold down a dialpad button. This 
is used to communicate with devices such as a fax or answering machine. Long  
tones are in effect only for your current call.  
Reach Through 
(Centrex/PBX) 
Link
     
Generates a Link signal to access non-Norstar features available from other 
systems or carriers. Refer to the appropriate manual for a list of features and the  
codes to access them. 
Restriction 
Override 
        
Allows you to override restrictions imposed on your telephone. 
For the override password, see your System Coordinator.  
Speed Dial 
     
Allows you to use a Speed Dial code to quickly dial preprogramed telephone 
numbers. Speed Dial codes are established by the System Coordinator. 
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Transfer 
To Transfer using Conference 
1. Enter  . 
  
2. Make the second call.
3.   . 
4. Press .  
To Transfer an external call to a co-worker with a line appearance 
using Hold 
1. Enter     to put the caller on Hold and select your alternate line.
2. Call your co-worker. Tell your co-worker the flashing line appearance is a call 
for them.
3. Press . 
Note 
: Your co-worker must have a Norstar telephone with line appearance.
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In Case of Difficulty 
No dial tone 
• Ensure all connections are correct and tight.
• Ensure the short telephone line cord is connected to a Norstar proprietary 
digital line.
• Try a different line. 
Telephone does not 
ring 
• Adjust the ringer volume on the bottom of Audio Conferencing Unit. 
Short silences, 
echoes or clipped 
speech 
• Don’t move Audio Conferencing Unit while it’s in use.
• Keep your hands away from the unit during calls.
• Keep papers, cups, coffee pots, etc., away from the unit.
• At the beginning of a call, let someone at each location speak in turn for a few 
moments, to enable Audio Conferencing Unit to adapt to its environment.
• The other party may be using lower-quality equipment or a half-duplex confer-
ence bridge, in which case there may be little you can do.
• Try calling again to see if another line provides a better connection. 
Muffled or “in a 
well” reception 
• Speak closer to the unit so the microphones can pick up your speech.
• Add more sound absorbency to the room. 
Excessive noise 
• Noisy equipment, such as a computer or fan, may make it difficult for you to 
hear the other party. Both parties should turn off any noisy equipment.
• Try calling again to see if another line provides a better connection. 
Telephone dialing 
or Special Features 
Button not 
operational 
• Contact your dealer to verify that the switches on the bottom of Audio 
Conferencing Unit are set correctly. 
Physical damage 
• If physical damage causes internal parts to become accessible, disconnect the 
Audio Conferencing Unit immediately. Do not reconnect it to the network until 
it has been repaired by a Nortel authorized repair center. 
Cautions 
• Never install telephone wiring during a lightning storm. 
• Never install telephone jacks in wet locations unless the jack is specifically 
designed for wet locations. 
• Never touch uninsulated telephone wires or terminals unless the telephone 
line has been disconnected from the network interface. 
• Always use caution when installing or modifying telephone lines. 
Maintenance 
• Clean the equipment with a soft, dry cloth. Do not use alcohol or petroleum-
based cleaners. 
						

							 
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Feature Summary 
Call Park retrieve   
+ call park code
Conference Call set-up     
cancel    
Hold Call/Alternate Line retrieve  
make 2nd call 
answer 2nd call 
Last Number Redial redial     
Long Tones remote access   
      
Reach Through (Centrex/PBX) link     
Restriction Override enable     
+ override password  
+ restricted number 
Speed Dial enable      + code
Transfer using conference   
+ make second call
+    
 
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