Nokia Lumia 520 User Guide

							•Make Store payments, for example, when buying an app•Make in-app purchases with your stored cards•Store your Microsoft gift cards on your phone•Store your boarding passes, deals, tickets, and more
1. To define a PIN code for your Wallet, tap  Wallet.2. Tap  > settings+PIN, and switch Wallet PIN to On .3. Type in a PIN code for your Wallet.4. Tap done.
Your phone asks for the PIN code you defined every time you access Wallet.
Tip: To protect your Store purchases, tap the Use your Wallet PIN to protect your music, app and in-app purchases check box.Note: Payment and ticketing apps and services are provided by third parties. Microsoft Mobile does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value. You may need to reinstall and activate the cards you have added as well as the payment or ticketing app after repair of your device.
Access codes
Learn what the different codes on your phone are for.
PIN code
(4-8 digits)
This protects your SIM card against unauthorised use or is required to access some features.
You can set your phone to ask for the PIN code when you switch it on.
If you forget the code or it isn't supplied with your card, contact your network service provider.
If you type in the code incorrectly 3 times in a row, you need to unblock the code with the PUK code.
PUKThis is required to unblock a PIN code.
If not supplied with your SIM card, contact your network service provider.
Security code (lock code, password)
(min. 4 digits)
This helps you protect your phone against unauthorised use.
You can set your phone to ask for the lock code that you define.
Keep the code secret and in a safe place, separate from your phone.
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							If you forget the code and your phone is locked, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted.
For more info, contact the nearest care point for your phone, or your phone dealer.
IMEIThis is used to identify phones in the network. You may also need to give the number to your care point services.
To view your IMEI number, dial *#06#.
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							Troubleshooting and support
When you want to learn more about your phone, or if you're unsure how your phone should work, there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional instructions. Tap  Lumia Help + Tips.
You can also go to www.microsoft.com/mobile/support/, where you can find:
•Troubleshooting info•Discussions•News on apps and downloads•Software update info•Further details about features and technologies, and the compatibility of devices and accessories
Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/lumiasupport.
If your phone doesn’t respondTry the following:
•Press and hold the volume down key and power key at the same time for about 10 seconds. The phone restarts.
If your phone frequently doesn’t respond, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > reset your phone.
If your issue remains unsolved, contact your network service provider or Microsoft Mobile for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#. You can also find the IMEI number in the phone body. For details, see the product and safety information section in the online user guide.
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							Product and safety info
Network services and costs
You can only use your device on the WCDMA 900, 2100 and GSM/EDGE 850, 900, 1800, 1900 MHz networks. You need a subscription with a service provider.Using some features and downloading content require a network connection and may result in data costs. You may also need to subscribe to some features.
Make an emergency call
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies.
Before making the call:•Switch the phone on.•If the phone screen and keys are locked, unlock them.•Move to a place with adequate signal strength.1. Press , and tap  > .2. Type in the official emergency number for your present location. Emergency call numbers vary by location.3. Tap call.4. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.You may also need to do the following:•Put a SIM card in the phone. If you don’t have a SIM, tap emergency call when you get an error message about a missing SIM.•If your phone asks for a PIN code, tap emergency call.•Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed user group.•When you switch your phone on for the first time, you are asked to create your Microsoft account and set up your phone. To make an emergency call during the account and phone setup, tap emergency call.•If the mobile network is not available, you may also try making an internet call, if you can access the internet.
Take care of your device
Handle your device, battery, charger and accessories with care. The following suggestions help you keep your device operational.•Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. If your device gets wet, remove the battery, and let the device dry.•Do not use or store the device in dusty or dirty areas.•Do not store the device in high temperatures. High temperatures may damage the device or battery.•Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it.•Do not open the device other than as instructed in the user guide.•Unauthorised modifications may damage the device and violate regulations governing radio devices.•Do not drop, knock, or shake the device or the battery. Rough handling can break it.•Only use a soft, clean, dry cloth to clean the surface of the device.•Do not paint the device. Paint can prevent proper operation.•For optimal performance, switch the device off and remove the battery from time to time.•Keep the device away from magnets or magnetic fields.•To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important info.During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorised service facility.
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							Recycle
Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled waste disposal and promote the recycling of materials. All materials of the device can be recovered as materials and energy. Check how to recycle your products at www.microsoft.com/mobile/recycle.
About Digital Rights Management
When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring photos, music, and other content.Digital rights management (DRM) protected content comes with an associated licence that defines your rights to use the content.With this device you can access content protected with WMDRM 10. If certain DRM software fails to protect the content, content owners may ask that such DRM software's ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM-protected content.If your device has content protected with either PlayReady or WMDRM, both the licences and the content are lost if the device memory is formatted. You may also lose the licences and the content if the files on your device become corrupted. Losing the licences or the content may limit your ability to use the same content on your device again. For more info, contact your service provider.
Battery and charger info
Use your device only with an original BL-5J rechargeable battery.Charge your device with AC-20 charger. Charger plug type may vary. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.Microsoft Mobile may make additional battery or charger models available for this device.
Important: Talk and standby times are estimates only. Actual times are affected by, for example, network conditions, device settings, features being used, battery condition, and temperature.
Battery and charger safety
Always switch the device off and unplug the charger before removing the battery. To unplug a charger or an accessory, hold and pull the plug, not the cord.When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its charge over time.Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily.Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the battery or the other object.Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as household waste.Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service centre before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm.
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							Small children
Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices' function. Consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15.3 centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should:•Always keep the wireless device more than 15.3 centimetres (6 inches) from the medical device.•Not carry the wireless device in a breast pocket.•Hold the wireless device to the ear opposite the medical device.•Switch the wireless device off if there is any reason to suspect that interference is taking place.•Follow the manufacturer directions for the implanted medical device.If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.
Accessibility solutions
Microsoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit aka.ms/phoneaccessibility.
Hearing
Warning: When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
Protect your device from harmful content
Your device may be exposed to viruses and other harmful content. Take the following precautions:•Be cautious when opening messages. They may contain malicious software or otherwise be harmful to your device or computer.•Be cautious when accepting connectivity requests, browsing the internet, or downloading content. Do not accept Bluetooth connections from sources you do not trust.•Only install and use services and software from sources that you trust and that offer adequate security and protection.•Install antivirus and other security software on your device and any connected computer. Only use one antivirus app at a time. Using more may affect performance and operation of the device and/or computer.•If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Microsoft Mobile does not endorse or assume liability for such sites.
Vehicles
Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more info, check with the manufacturer of your vehicle or its equipment.Only qualified personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or accessories in the air bag deployment area.
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							Potentially explosive environments
Switch your device off in potentially explosive environments, such as near petrol pumps. Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas with fuel; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive environment may not be clearly marked. These usually are areas where you are advised to switch your engine off, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles. Check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves.For information on SAR, see the printed user guide, or go to www.microsoft.com/mobile/sar.
Original accessories
For availability of approved accessories, check with your dealer.An extensive range of accessories is available for your device. For more details, see www.microsoft.com/mobile/accessories.Practical rules about accessories•Keep all accessories out of the reach of small children.•When you disconnect the power cord of any accessory, hold and pull the plug, not the cord.•Check regularly that accessories installed in a vehicle are mounted and are operating properly.•Installation of any complex car accessories must be made by qualified personnel only.BatteryType: BL-5JTalk time:Up to 9.6 hours (WCDMA) / 14.8 hours (GSM).Standby:Up to 360 hours (WCDMA) / 360 hours (GSM).
Important: Battery talk and standby times are estimates only. Actual battery talk and standby times depend on SIM cards, features used, battery age and condition, temperatures to which the battery is exposed, network conditions, and many other factors, and may be significantly shorter than those specified above. Ringtones, hands-free call handling, and other features consume the battery. The amount of time a device is used for calls affects its standby time, and the amount of time that the device is switched on and in standby mode affects its talk time.
Support messages
To help you take maximum advantage of your phone and services, you may receive messages from Microsoft Mobile. The messages may contain tips and tricks and support. To provide the service described above, your mobile phone number, the serial number of your phone, and some identifiers of the mobile subscription may be sent to Microsoft Mobile when you use the phone for the first time. This information may be used as specified in the privacy policy, available at www.microsoft.com/mobile.
Copyrights and other notices
Declaration of Conformity
Hereby, Microsoft Mobile Oy declares that this RM-914 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.microsoft.com/mobile/declaration-of-conformity.
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							The availability of products, features, apps and services may vary by region. Microsoft Mobile may, in its sole discretion, change, correct or discontinue any of its services in whole or in part. For more info, contact your dealer or your service provider. This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Microsoft Mobile reserves the right to revise this document or withdraw it at any time without prior notice.To the maximum extent permitted by applicable law, under no circumstances shall Microsoft Mobile or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.Reproduction, transfer or distribution of part or all of the contents in this document in any form without the prior written permission of Microsoft Mobile is prohibited. Microsoft Mobile operates a policy of continuous development. Microsoft Mobile reserves the right to make changes and improvements to any of the products described in this document without prior notice.Microsoft Mobile does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is.Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission. The availability of particular products, services and features may vary by region. Please check with your local dealer for further details and availability of language options.FCC NOTICEThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html. Any changes or modifications not expressly approved by Microsoft Mobile could void the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.TM © 2014 Microsoft Mobile. All rights reserved. Windows, the Windows logo and Lumia are trademarks of the Microsoft group of companies. Nokia is a registered trademark of Nokia Corporation. Third party products/names may be TMs of their respective owners.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Microsoft Mobile is under license.This product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and noncommercial use in connection with information which has been encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See www.mpegla.com.
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