Nokia E71 1 Service Manual

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
1            CONFIDENTIAL 
    
SERVICE MANUAL 
Level 1&2   
 
 
 
 
 
 
 
Transceiver characteristics 
 
Band : 
Quad-band GSM 850/900/1800/1900 
WCDMA 900/2100 and 850/1900 and 850/2100 
 
Display:  
QVGA 2.36” landscape display,  
Active area 48 x 36 mm, 
320x240 resolution, 16M colours 
 
Camera : 
3.2 Mpix with flash 
 
Operating System : 
S60 with Home Screen 
 
Connections : 
Bluetooth 2.0, WLAN, Infrared, microUSB,  
2.5 mm AV 
 
 
Transceiver with  BP-4L
 battery pack 
 
Talk time  Standby Note 
Up to 10 h 30 
min (GSM) 
Up to 4 h 30 
min (WCDMA)  Up to 17 days 
(GSM) 
Up to 20 days 
(WCDMA) Depends on 
network 
parameters 
and phone 
settings  
						

							 
E71 RM-346/357/407 
Service Manual Level 1&2
 
2             CONFIDENTIAL 
Issue 2             Copyright © 2008 NOKIA. All rights reserved. 
 
 
 
1.
 Change history ........................................................................\
....................................................... .3 
2. Copyright........................................................................\
................................................................ 4 
3. Warnings and cautions ........................................................................\
............................................ 5 
3.1 Warnings........................................................................\
.......................................................... 5 
3.2 Cautions........................................................................\
........................................................... 5 
4. ESD protection ........................................................................\
......................................................... 6 
5. Care and maintenance ........................................................................\
............................................. 7 
6. Battery information........................................................................\
................................................. 8 
7. PCI overview........................................................................\
............................................................ 9 
8. Spare parts view ........................................................................\
.................................................... 10 
9. Service devices........................................................................\
...................................................... 1 1 
10. SW-update........................................................................\
...................................................... 1 2 
11. Disassembly instruction........................................................................\
.................................. 13 
12. Disassembly/assembly hints ........................................................................\
............................ 19 
12.1 A cover removal........................................................................\
.......................................... 19 
12.2 IHF speaker replacement ........................................................................\
............................. 20 
12.3 Torque information........................................................................\
..................................... 20 
13. Solder components........................................................................\
......................................... 21 
  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
3            CONFIDENTIAL 
    
1.  CHANGE HISTORY 
Status Version  No. Date  Comments 
Draft 0.1  19.06.2008 First draft 
Approved 1  26.06.2008  
Updated 2  07.07.2008  Spare parts view/item 
code corrected 
 
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to 
carry out service to NOKIA products. This Service  Manual is to be used only by authorized NOKIA 
service suppliers, and the content of it is confid ential. Please note that NOKIA provides also 
other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly 
and comply with the given instructions. 
While every endeavor has been made to ensure the accuracy of this document, some errors 
may exist. If you find any errors or if you have further suggestions, please notify NOKIA using 
the address below: 
CMO Operation & Logistics 
Training and Vendor Development 
Multimedia Creation & Support 
mailto:[email protected]
 
Please keep in mind also that this document ation is continuously being updated and modified, 
so watch always out for the newest version. 
  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
4            CONFIDENTIAL 
    
2.  COPYRIGHT 
Copyright © 2008 Nokia. All rights reserved. 
Reproduction, transfer, distribution or storage of part or all of the contents in this document in 
any form without the prior written permission of Nokia is prohibited. 
Nokia, Nokia Connecting People, and Nokia X and  Y are trademarks or registered trademarks of 
Nokia Corporation. Other product and company names mentioned herein may be trademarks 
or tradenames of their respective owners. 
Nokia operates a policy of continuous development. Nokia reserves the right to make changes 
and improvements to any of the products desc ribed in this document without prior notice. 
Under no circumstances shall Nokia be responsible for any loss of data or income or any 
special, incidental, consequential or indirect damages howsoever caused. 
The contents of this document are provided “as  is”. Except as required by applicable law, no 
warranties of any kind, either express or implied, including, but not limited to, the implied 
warranties of merchantability and fitness for a part icular purpose, are made in relation to the 
accuracy, reliability or contents of this docu ment. Nokia reserves the right to revise this 
document or withdraw it at any time without prior notice. 
The availability of particular products may vary by region. 
IMPORTANT 
This document is intended for use  by qualified service personnel only.  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
5            CONFIDENTIAL 
    
3.  WARNINGS AND CAUTIONS 
Please refer to the phone’s user guide for instructions relating to operation, care and 
maintenance including important safety information. Note also the following: 
3.1  Warnings 
1.  CARE MUST BE TAKEN ON INSTALLATION IN  VEHICLES FITTED WITH ELECTRONIC ENGINE 
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT 
CONDITIONS, EMITTED RF ENERGY CAN AFFECT  THEIR OPERATION. IF NECESSARY, CONSULT 
THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE 
ELECTRONIC SYSTEMS TO RF ENERGY. 
2.   THE HANDPORTABLE TELEPHONE  MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN 
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), 
BLASTING AREAS ETC. 
3.   OPERATION OF ANY RADIO TRANSMITTING EQ UIPMENT, INCLUDING CELLULAR TELEPHONES, 
MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL 
DEVICES. CONSULT A PHYSICIAN OR THE MANU FACTURER OF THE MEDICAL DEVICE IF YOU 
HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO 
INTERFERENCE. 
3.2  Cautions 
1.  Servicing and alignment must be undertaken by qualified personnel only. 
2.   Ensure all work is carried out at an anti–sta tic workstation and that an anti–static wrist 
strap is worn. 
3.   Use only approved components as specified in the parts list. 
4.   Ensure all components, modules screws and insulators are correctly re–fitted after 
servicing and alignment. 
5.   Ensure all cables and wires are repositioned correctly. 
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
6            CONFIDENTIAL 
    
 
 
 
4.  ESD PROTECTION 
 
 
  Nokia requires that service points have sufficient ESD protection (against 
static electricity) when servicing the phone. 
 
 
Any product of which the covers are removed must be handled with ESD 
protection. The SIM card can be replaced without ESD protection if the 
product is otherwise ready for use. 
 
 
  To replace the covers ESD protection must be applied. 
All electronic parts of the product are su
sceptible to ESD. Resistors, too, can 
be damaged by static electricity discharge. 
All ESD sensitive parts must be packed  in metallized protective bags during 
shipping and handling outside  any ESD Protected Area (EPA). 
Every repair action involving opening the product or handling the product 
components must be done under ESD protection. 
ESD protected spare part packages MUST NOT be opened/closed out of an 
ESD Protected Area. 
For more information and local requirements about ESD protection and ESD 
Protected Area, contact your local Nokia  After Market Services representative. 
 
  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
7            CONFIDENTIAL 
    
5.  CARE AND MAINTENANCE 
This product is of superior design and crafts manship and should be treated with care. The 
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for 
many years. 
•  Keep the phone and all its parts and accessories out of the reach of small children. 
•   Keep the phone dry. Precipitation, humidity  and all types of liquids or moisture can 
contain minerals that will corrode electronic circuits. 
•   Do not use or store the phone in dusty, dirt y areas. Its moving parts can be damaged. 
•   Do not store the phone in hot areas. High temperatures can shorten the life of 
electronic devices, damage batteries,  and warp or melt certain plastics. 
•   Do not store the phone in cold areas. When  it warms up (to its normal temperature), 
moisture can form inside, which may  damage electronic circuit boards. 
•   Do not drop, knock or shake the phone. Rough handling can break internal circuit 
boards. 
•   Do not use harsh chemicals, cleaning solvents , or strong detergents to clean the phone. 
•   Do not paint the phone. Paint can clog the moving parts and prevent proper operation. 
•   Use only the supplied or an approved replacement antenna. Unauthorised antennas, 
modifications or attachments could damage the phone and may violate regulations 
governing radio devices. 
All of the above suggestions apply equally to th e product, battery, charger or any accessory.  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
8            CONFIDENTIAL 
    
6.  BATTERY INFORMATION 
Note: A new battery’s full performance is achiev ed only after two or three complete charge 
and discharge cycles! The battery can be charged and discharged hundreds of times but it will 
eventually wear out. 
When the operating time (talk-time and standby  time) is noticeably shorter than normal, it is 
time to buy a new battery. Use only batteries approved by the phone manufacturer and 
recharge the battery only with the char gers approved by the manufacturer. 
Unplug the charger when not in use. Do not  leave the battery connected to a charger for 
longer than a week, since overcharging may shorten its lifetime. 
If left unused a fully charged battery will discharge itself over time Temperature extremes can 
affect the ability of your battery to charge. 
For good operation times with Ni-Cd/NiMh batteri es, discharge the battery from time to time 
by leaving the product switched on until it turn s itself off (or by using the battery discharge 
facility of any approved accesso ry available for the product). 
Do not attempt to discharge the battery by any other means Use the battery only for its 
intended purpose. 
Never use any charger or battery which is damaged. 
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object 
(coin, clip or pen) causes direct connection of  the + and - terminals of the battery (metal strips 
on the battery) for example when you carry a spare battery in your pocket or purse. Short-
circuiting the terminals may damage the battery or the connecting object. 
Leaving the battery in hot or cold places, su ch as in a closed car in summer or winter 
conditions, will reduce the capacity and lifetime  of the battery. Always try to keep the battery 
between 15°C and 25°C (59°F and 77°F). 
A phone with a hot or cold battery may temporarily not work, even when the battery is fully 
charged. Batteries’ performance is particularly  limited in temperatures well below freezing. 
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g. 
recycling). 
Do not dispose as household waste.  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
9            CONFIDENTIAL 
    
 
7.  PCI OVERVIEW 
  
						

							 
                                                                    E71 RM-346/357/407  
Service Manual Level 1&2
 
10            CONFIDENTIAL 
    
 
8.  SPARE PARTS VIEW 
See corresponding ITEM/CIRCU IT REF in the Spare Parts Service Bulletins on NOL.