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Nitsuko Nvm-series Voice Mail With Automated Attendant Quick Reference For System Administrators Manual
Nitsuko Nvm-series Voice Mail With Automated Attendant Quick Reference For System Administrators Manual
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Using System Administrator Options From any exit:Get intercom dial tone lDial NVM master ext.lDial SA Mailbox number lDial security code. From outside the company:Call NVM lDial # during company greeting lDial SA Mailbox number lDial Security code Call System Administrator Mailbox lPress S AlPress B R A B roadcast Message plays when a person calls (logs on to) a Subscriber, Guest, Message Center, or Future Delivery Mailbox, right before the message count plays Call System Administrator Mailbox lPress S AlPress W A Welcome Message is for a Call Routing, Message Center, or Directory Dialing Mailbox. This message greets the caller (e.g. Thank you for calling company ABC). Call System Administrator Mailbox lPress S AlPress I An Instruction Menu is for a Call Routing or Directory Dialing Mailbox. This menu tells the caller what to dial (e.g. Please dial the extension you wish to reach, or dial 1 for sales ). NVM-2 combines recording a Welcome Message with this option. Call System Administrator Mailbox lPress S AlPress D D A Directory Dialing Message is for a Directory Dialing Mailbox or for a Call Routing Mailbox. This message tells the callers what letters to dial to reroute their call. Call System Administrator Mailbox lPress S AlPress A N An Announcement Message is for an Announcement or ACD Mailbox. Call System Administrator Mailbox lPress SAlPress N A name replaces the corresponding number in voice prompts.To record Mailbox Names To record an ANouncement Message To record a Directory Dialing Message à To record an Instruction Menu To record a Welcome message à To record aBRoadcast messageà Calling a System Administrator (SA) Mailbox Voice Mail with Automated Attendant Quick Reference for System AdministratorsNVM-Series 17600QRA02_01.QXD 3/26/98 8:19 AM Page 1

Call System Administrator Mailbox lPress S AlPress S O This changes the mailbox that answers incoming calls. Call System Administrator Mailbox lPress S AlPress M H This music plays during the Call Queuing wait time. Call System Administrator Mailbox lPress S AlPress I P These prompts are the questions for an Interactive mailbox. Call System Administrator Mailbox lPress S AlPress P C This lets you re-record all the voice prompts in the system. Call System Administrator Mailbox lPress S AlPress T I for time or D T for date. This lets you set the time and/or date in the NVM system. Call System Administrator Mailbox lPress S AlPress S V This lets you get the software version number for your system. Call System Administrator mailbox lPress S AlPress P D This shuts down NVM. Shut down NVM before you turn it off or reset it. Otherwise, you may corrupt the database. Call System Administrator Mailbox lPress S AlPress E M This lets you erase all the messages in a Subscriber, Guest, or Message Center Mailbox. Call System Administrator Mailbox lPress S AlPress D S This lets you delete the security code for a Subscriber, Message Center, Guest, Announcement, Modem or Fax mailbox. (In NVM-2, you have access to this option through the Database Management Menu. See the NVM-2 System Guide for the specifics.) Available on NVM-2000àOption not available on NVM-2 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 http://www.nitsuko.com To Delete a Security Code To Erase All Messages To prepare the System for Power-Down à To get System Version Number To set the TIme and/or DaTe To use System Prompt Customization à To record Interactive Prompts à To record Music on Hold à To use Answering Schedule Override Part No.17600QRA02April 1998 Issue 1-0Printed in U.S.A. (183) 17600QRA02_01.QXD 3/26/98 8:19 AM Page 2