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Nitsuko Digital System Multibutton Telephone Quick Reference Guide
Nitsuko Digital System Multibutton Telephone Quick Reference Guide
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ABC DEF GHIJKL MNO PRSTUVWXYDIAL LAST VOL UPSAVE VOL DN FTR PGM FRI 08/18 03:34P1 2 3 4 5 11 12 13 14 15 16 MIC/DND CONF HOLD ICM MSG HF 6 7 8 9 10 Using Your Telephone The Alphanumeric Displayhelps you use features and tells you about your calls. With optional Caller ID, a ringing line may show your caller’s number and name. Press Dialthen Lastto automatically redial the last number you called.Press Dialthen Saveto retain the number you just dialed — or dial a number you previously saved.Use VOL UPand VOL DNto adjust the volume of ringing, Paging, Background Music, Handsfree announcements or your handset.After calling a co-worker, press MSGto leave them a Message Waiting. MSG flashes when you have messages or your phone is forwarded.Press HFto use Handsfree instead of the handset. Programmable Keyshave three functions: •Just press the keyand you get its first level function (for example — a line or orbit key).•Press ICMand keys 1-15 become DSS Keys•Press DIALand keys 1-16 become Speed Dial Keys D I A LIC M DSS (keys 1-15) Speed Dial (keys 1-16) Feature (keys 1-16) MICROPHONE MUTE INCOMING CALLMESSAGE WAITING HOLD MIC/DNDICM CONFMSG HF N1870 - 18 The lights in the keys help you use your features and tell you about your call. If you have a display, press VOL UP or VOL DN while idle to adjust the brightness. With User-Programmable Features(DS01 only), you can customize selected features right from your phone. EFDP SRPRS Head Set Night Ring Speed Dial PRSM ONG IH •For Microphone Mute, press MIC/DND until it lights.•For Do Not Disturb, press DND/MIC until it flashes.Use ICMto call co-workers. You can place an Intercom or outside call on Hold. This key lets you set up a Conferencewith your co-workers. See Have a Telephone Meeting in this guide. N1872MBG04-1.QXD 6/18/01 2:39 PM Page 1
Placing an Outside Call . . . 1. (Optional) Lift handset. 2. Press line key. 3. Dial outside number. •You may also have line group (rotary) keys on your phone.•If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset. 2. Press ICM. 3. Dial code for outside line.•You may be able to dial: Line numbers (e.g., 801). Line group numbers (9 or 90-98). Line extension numbers (e.g., 348). 9 or 90 for Automatic Route Selection. Calling a Co-Worker . . . 1. (Optional) Lift handset. •For one-touch calling, press a Call Coverage or Hotline key instead of going on to step 2. 2. Press ICM.•To call your Voice Mailbox, press MSG instead of going to step 3. 3. (Optional) To force the call to ring your co-worker, dial 1 before the next step. 4. Dial your co-worker’s extension number.•If you hear ringing, wait for an answer. If you hear two beeps, begin speaking.•You may also be able to dial a co- worker’s Ring Group.•For Paging, dial 1* for All Call or 2*- 8* for zones 1-7. Dial using the Intercom: Dial codes for outside lines: Press a line key for quick access: Placing Calls If your call doesn’t go through . . .Camp On and Callback 1. Dial Cand Camp On(wait without hang- ing up). •(For Intercom calls) The called party hears two beeps. If you hear ring/busy, dial 1 and your call will go through.•(For outside calls) When you hear new dial tone, place your call again.OR 1. Dial Cand hang up to leave a Callback for a free line or extension. •Wait for the system to call you back. 2. Lift handset or press HF when the system calls you back. 3. (Outside calls only) Place your call again. To cancel your Callback: 1. (Optional) Lift handset. 2. Press ICM and dial *. 3. Press FTR and hang up. Message Waiting 1. Do not hang up if there is no answer. 2. Press MSG. •With Voice Mail, this will call your co- worker’s mailbox.•When you leave a message, MSG on your co-worker’s phone flashes fast. 1. (Optional) Lift handset. 2. Press ICM then MSG.•To cancel all your messages without returning them, dial ICM # *. To answer your own Message Waitings: Leave a Message Waiting so your co- worker can call you back: When you hear sys- tem busy, use Camp On or Callback: N1872MBG04-1.QXD 6/18/01 2:39 PM Page 3
TRANSFERResponding to Signal TonesCONFERENCEOUTSIDE CALLS Answering Outside Calls . . . 1. Lift handset or press HF. •Press line key if you are not automati- cally connected to the call.•Some line keys may be line group (incoming line rotary) keys. Answering Intercom Calls . . . 1. Speak toward your phone. •The mic in your phone picks up your voice. You can lift the handset for privacy.•If you hear two beeps and a co-worker’s voice while on a handset call, press and hold MIC/DND to respond privately. OR 1. Press ICM.•The mic in your phone picks up your voice. You can lift the handset for privacy. Picking up calls not ringing your phone . . . 1. (Optional) Lift handset. 2. Press ICM and dial * 0. 1. (Optional) Lift handset. •You can press a Group Call Pickup or Call Coverage key instead of going to step 2. 2. Press ICM. 3. Dial * and your co-worker’s extension. Have a telephone meeting (Conference) . . . 1. Set up your first call and press CONF. 2. Place or answer your second call. 3. Press CONF again. •The CONF key lights. If you hang up, the Conference may continue. Use Conference to have a 3-way tele- phone meeting: When a call is ringing a co-worker’s phone: If a call is ringing Paging after hours: Listen for one ring and look for a slowly flashing ICM key: Listen for two short beeps:Listen for two rings and look for a flashing line key: Answering Calls Lift handset + Line key + Dial number Placing: Lift handset (if you are not connected, press flash- ing key) Answering: Lift handset + ICM + Dial * 0 Answering ringing over paging speakers: Lift handset + ICM + Dial extension (if you hear ring/busy, you may be able to dial 1 to get through) Placing: If ringing, lift handset. If announced, speak toward phone or lift handset. Answering: HOLD + Hang up Placing call on Hold: Lift handset + Flashing line key for outside call ORICM then HOLD key for inside call Retrieving call: ICM + Dial extension + Announce call + Hang up Transferring outside call: Establish an outside/Intercom call + CONF + Establish next call + CONF Setting up a three-way conversation: Then you hear your caller’s voice over your call. To reply, press and hold MIC/DND. This means a call is waiting to be answered. Press HOLD + Flashing ICM or line key This means you made a mistake in placing a call or using a feature. Hang up and start over. Fast busy or warble tone anytime:One tone during a speakerphone call:Two tones during a handset call: QUICK REFERENCE INTERCOM CALLSHOLD N1872MBG04-1.QXD 6/18/01 2:39 PM Page 5
NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX : 203-929-0535 cng.nec.com PGM + DRA+ Line key + Y(es) + N(o) + Save DELAYED RING ASSIGNMENTPGM# + DSS+ DSS key + ext. + SAVE DSS PGM# + HS+ Y(es) or N(o) + SAVE HEADSET PGM# + HL+ Hotline key + ext. + SAVE HOTLINE PGM# + NR+ Line key + Y(es) or N(o) + SAVE NIGHT RING PGM# + VP+ Y(es) or N(o) + SAVE PAGE PGM# + PLA+ Line key + Y(es) or N(o) + SAVE PRIME LINE PGM# + RA+ Line key + Y(es) or N(o) + SAVE RING ASSIGNMENT PGM# + RLP+ Y(es) or N(o) + SAVE RINGING LINE PREFERENCE Storing Outside Numbers in BinsPGM# + SD+ Bin number (20-29, 50-59) + PGM# + (Display only) Name or PGM# + Line key (or line code + PGM#) + Number (32 digits max.) + SAVE Storing Outside Numbers in One-Touch KeysPGM# + SD+ One-Touch Speed Dial Key + (Display only) Name or PGM# + Line key (or line code + PGM#) + Number (32 digits max.) + SAVE Storing Intercom FeaturesPGM# + SD+ One Touch Speed Dial Key (or Bin number + PGM#) + (Display only) Name or PGM# + ICM + Intercom feature code (32 digits max. using 0-9, # and *) + SAVE SPEED DIAL Your call can wait at your phone . . .Hold 1. Do not hang up. 2. Press HOLD. •This puts your outside call on System Hold. Your co-workers can take the call off Hold. To place the call on Exclusive Hold, press HOLD again.•Intercom calls automatically go on Exclusive Hold when you press HOLD. 1. (Optional) Lift handset. 2. If the call was on a line key, press the flashing line key.OR 2. If the call was not on a line key (or was an Intercom call), press HOLD. OR 2. If a co-worker placed the outside call on Hold (and you don’t have a line key for it): •Press ICM•Press * and the line number (e.g., 801) or your co-worker’s extension number. Reroute your callsTransfer 1. Press ICM and dial your co-worker’s extension number. •To transfer the call to Voice Mail, press MSG before dialing your co-worker.•You can optionally press a DSS, Hotline or Call Coverage key. Send (Transfer) your call to a co-worker:Easily retrieve a call from Hold:Use Hold instead of leaving the handset off-hook: Handling Your Calls DS01 USER-PROGRAMMABLE FEATURES To program a feature, press PGM# and the feature’s code. For example, to set Night Ring, press PGM# and dial NR. The remaining steps vary with each fea- ture. Your access level determines the features you can program. See your com- munications manager. Note that enabling RA or NR disables DRA and vice versa. To disable ringing, disable NR, RA andDRA. PGM# + TD+ Month (01-12) + PGM# + Date (1- 31) + PGM# + Year (2 digits) + PGM# + Hour (00-23) + PGM# + Minutes (00-59) + SAVE TIME AND DATE PGM# + VA+ Y(es) or N(o) + SAVE VOICE ANNOUNCE PGM# + VO+ Y(es) or N(o) + SAVE WHISPER PAGE N1872MBG04-1.QXD 6/18/01 2:39 PM Page 7
Automatically redial calls . . .Last Number Redial 1. (Optional) Lift handset. •Press a line key to preselect a line. 2. Press DIAL then LAST.•If you hear busy tone, press an idle line key to have your call dial out automatically. Save 1. Do not hang up. 2. Press DIAL then SAVE. 1. (Optional) Lift handset. •Press a line key to preselect a line. 2. Press DIAL then SAVE.•If you hear busy tone, press an idle line key to have your call dial out automatically. Quickly dial co-workers and outside calls . . .Direct Station Selection (DSS) 1. (Optional) Lift handset. 2. Press ICM. •Your DSS keys show the status of your co-workers: idle (dark), busy (on) or in Do Not Disturb (flashing). 3. Press DSS key (1-15) for co-worker. 1. Press ICM then dial PGM#. 2. Press the DSS key (1-15) you want to program. 3. Dial the number of the extension you want assigned to the key.•To clear a key, dial *. Program your own DSS keys:Save time calling co- workers with Direct Station Selection: Save your call for quick dialing later on: Then redial your saved number:Quickly redial your last outside call: Park a call in orbit 1. Do not hang up. 2. Press ICM. 3. Dial the Park Orbit number. •To Park a call in a System Park orbit, dial 60-69.•To Park a call at a co-worker’s exten- sion (called Personal Park), dial * and your co-worker’s extension number. 4. Page your co-worker to pick up the call.•For Paging, press ICM and dial 1* for All Call or 2*-8* for zones 1-7. 5. Hang up. 1. (Optional) Lift handset for privacy. 2. Press ICM. 3. Dial the Park Orbit number.•Your choices are system orbits 60-69 or * and the Personal Park orbit number. Forward your calls to a co-worker . . . 1. Press ICM and dial PGM#. 2. Dial extension to receive your calls. •Or , p ress MSG to forward to Voice Mail. 3. Do one of the following: •Dial 1 to forward calls not answered.•Dial 2 to forward calls not answered or when busy.•Dial 3 to forward all calls.•Dial 4 to have Voice Mail screen your calls (emulate a personal answering machine). 4. Press HF to hang up.•MSG flashes slowly. A voice prompt may remind you that your calls are forwarded.•To cancel your forwarding, press ICM and dial #. MSG goes out. While at your desk, forward your calls to a co-worker or Voice Mail: Or pick up a call a co- worker parked for you:Park a call in orbit so a co-worker can pick it up: N1872MBG04-1.QXD 6/18/01 2:39 PM Page 9
Speed Dial 1. (Optional) Lift handset. 2. Press DIAL then PGM#. 3. Dial Personal Speed Dial bin number (50- 59 and 20-29), press bin key or press One- Touch Speed Dial key. 4. (Optional if you see PROGM NAME Y/N) •Press Y to program name or N to skip to step 5.•Dial the first letter of the desired name, followed by the digit (1, 2 or 3) that selects the letter. (For example, for B dial 2 2.) (Press 0 to enter a blank space, Q or Z. Press * to erase a name.)•Repeat the above steps to enter more let- ters, then press PGM# when you are done. 5. Dial line number, press line key or press ICM (to store an Intercom feature). 6. Dial number you want to store.•You can press HOLD to enter a pause, MSG for Flash and DIAL for Delay. 7. Hang up. 1. (Optional) Lift handset. Press a line key to preselect a line. 2. Press One-Touch Speed Dial key.OR 2. •Press DIAL•Press bin key or dial bin number.•If you hear busy after step 2, press idle line key to have the call automatically dial out. To dial your stored Speed Dial number: Store up to 20 outside numbers in your own Personal Speed Dial: Digital SystemMultibutton Telephone Quick Reference Guide Dialing Plan Extensions Lines Line Ext. Ring GroupsDS01 w/o AUX 300-323 801-808 348-355 364-371DS01 w/AUX 300-371 801-824 372-395 396-403 N1872MBG04 June 2001 Printed in U.S.A. (2562) N1872MBG04-1.QXD 6/18/01 2:39 PM Page 11