Nintendo New 3ds Xl Operations Manual

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The system registers control input when you aren’t operating the controls, or the controls 
don’t seem to operate correctly.
• If you use excessive force to operate the Circle Pad, or you use the Circle Pad continuously for a long period of time, in very rare cases the Circle Pad may start registering incorrect input and need to be calibrated. Use the calibration procedure in System Settings/Other Settings to recalibrate the Circle Pad (page 42).
NOTE: You can also go directly to the Circle Pad calibration screen by using the following procedure. First turn the power off. Then press the Power Button while holding down the , , and . The calibration screen will appear after a few moments.
While holding, press:
The Touch Screen doesn’t seem to operate or respond correctly to stylus input.
• The Touch Screen may need to be re-calibrated. Use the calibration procedure in System Settings/Other Settings to recalibrate the Touch Screen (page 42).
NOTE: You can also go directly to the Touch Screen calibration procedure by using the following procedure. First turn the power off. Then press the Power Button while holding down the , , and . The calibration screen will appear after a few moments.
While holding, press:
• If you have attached a screen protector (sold separately) incorrectly to the Touch Screen, try removing it and using the Touch Screen again. If it operates correctly, either try reattaching the screen protector, carefully following the instructions included with it, or avoid using one. (Please use screen protectors officially licensed by Nintendo.)
Misaligned Air bubbles or dirt underneath
3D images can’t be seen or are difficult to see.
• Make sure you are not using Nintendo DS or Nintendo DSi software, which do not support 3D image display.• Make sure the software you are using includes 3D images. Some software includes both 2D and 3D imagery. Check other software that includes 3D images.• Make sure the 3D depth slider is not set all the way to the bottom of its range (in the off position).• Make sure that the Super-Stable 3D feature is on (page 42).• Make sure you are holding the system in the proper position to best view 3D images (page 20).• If your left and right eyes have different visual abilities, this can make 3D images difficult to see. If you use corrective eye wear, they may help you to see 3D images.• Make sure that the upper screen, inner camera, and infrared LED are clean. Wipe gently with a soft dry cloth if necessary.• Make sure you are not using software that uses the cameras, as this will deactivate the 3D feature.• Screen protectors may make 3D images more difficult to see. Make sure you are using a licensed screen protector and have installed it correctly.• Avoid conditions where direct sunlight or other strong light is reflecting off the screen.• Make sure that this feature is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily turn off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls in System Settings for more information (page 39).• Be aware that 3D images can only be displayed on the upper screen.
NOTE: The ability to view 3D images varies from individual to individual. In rare cases, some individuals may be unable to see 
3D images or may only be able to see double images. If this is the case, the 3D screen should be set to display 2D images only by 
sliding the 3D depth slider all the way to the bottom of its range.
WARNING: The 3D feature is only for children 7 and older.
About Super-Stable 3D and facial recognition
The Super-Stable 3D feature and certain software titles use the cameras to recognize facial features. Observe the guidelines below to increase the accuracy of facial recognition.
• The surrounding environment, the color of your hair and beard, or facial and hair decorations can interfere with facial recognition.• In rare cases, the surrounding environ-ment or differences in facial features may make the facial recognition process fail.• If 3D images are difficult to see, you can try making adjustments in System Settings/Other Settings/Super-Stable 3D (page 42).
Take photos in a well-lit area
Move your bangs so the cameras can  recognize your eyebrows Face the screen directly
Remove your glasses if you use them
TroubleshootingTroubleshooting
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The icon for the Game Card doesn’t appear on the HOME Menu
• Remove the Game Card and make sure it is oriented and inserted correctly (page 28). Make sure it clicks into place in the Game Card slot.
Wireless communication or online gameplay doesn’t work or works inconsistently.
• Make sure that wireless communication has not been disabled in HOME Menu settings (page 26).
• Check the signal strength icon. If it appears as    or   , move closer to your communications partner or to your wireless access point.• External causes, such as cell phones, computers, microwaves, or even physical barriers, can interfere with wireless communica-tions. Check for these conditions and either remove them or move to a different location.• Stickers or covers may interfere with wireless communication. If you have added these items to your system, try removing them and checking wireless communication again.
Unable to make Internet connection settings.
• You cannot use Wi-Fi Protected Setup as your connection method if your access point uses WEP as its security setting.• You cannot detect and configure a connection to your access point if it uses WPA2-PSK(TKIP) as its security setting.
I can’t connect to the Internet.
If your Internet settings or Internet connection fails to work you should see an error code and/or error message. Follow the instructions displayed in the error message, or visit support.nintendo.com and use the Error Code Lookup tool for information on resolving the error.
If you are playing Nintendo DSi software
It is possible that the New Nintendo 3DS XL 
Internet settings are not configured 
correctly. Please perform a connection test 
and follow any instructions displayed in an 
error message.
The system suddenly enters Sleep Mode.
Check for and remove the following possible external causes:
• A strong external magnetic force, such as from an audio speaker, can cause the system to go into Sleep Mode.• The New Nintendo 3DS XL system may go into Sleep Mode if it is stacked up with other systems in the Nintendo DS/3DS product line.
The C Stick is not working.
• Make sure you are using software that support the use of the C Stick. (For software that supports the Circle Pad Pro accessory [sold separately], you can use the C Stick.)• If you touch the C Stick while turning on the power it can become misaligned from the neutral position. To recalibrate the C Stick, close the system and then re-open it.
The screen appears dark and the system is inoperable.
• If the screen appears dark and the system becomes inoperable when turning on the power, waking the system from Sleep Mode, or when using software, press and hold the Power Button until the Power LED turns off, and then turn the power back on.
There is no sound from the speakers.
• Check to make sure there are no headphones plugged into the system, as the speakers do not operate when headphones are plugged into the audio jack.
• Try adjusting the volume control to make sure the volume is not turned off.
There is no sound from the headphones.
• Try adjusting the volume control to make sure the volume is not turned off. • Make sure the headphones are fully inserted all the way into the audio jack.
The microphone doesn’t seem to work or recognize sounds (including headset microphones).
• Make sure the software you are using includes microphone features.• Confirm that the microphone is operating correctly by performing a microphone test in System Settings (page 42).• Some voices may be difficult for the system to recognize. Try having a different person speak the same word or phrase to verify if this is the problem.• If you are using a headset microphone, try removing it and using the built-in system microphone.
The system is not counting step numbers accurately.
• If your system is open, it cannot count steps. Steps are only counted when both the power is on and the system is closed.• If you carry your system in a bag that is not closely connected to your body, or you dangle it by a strap or case as you walk, it cannot accurately count your steps. The step numbers will be counted more accurately if you carry your system in a bag connected to your waist (such as a hip pouch).
The microSD Card functions don’t seem to work.
• Check to make sure the microSD Card is installed correctly (page 52).• Check the contacts on the microSD card for dirty or contamination. If necessary, gently clean them with a dry cotton swab.• Try checking the operation of the SD Card on a PC that has an SD Card reader. 
TroubleshootingTroubleshooting
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Music files saved on an SD Card won’t display in Nintendo 3DS Sound.
• Make sure the files are in a format compatible with Nintendo 3DS Sound (see the troubleshooting step below for compatible  file formats).• Make sure the files are not saved in the “Private” folder inside the “Nintendo 3DS” folder on the SD Card (this folder is visible when viewing the SD Card contents on a PC). The contents of this folder are not visible in Nintendo 3DS Sound.
Music files saved on an SD Card won’t play in Nintendo 3DS Sound.
• Check to make sure the files are in a format compatible with Nintendo 3DS Sound. The files must be in the following format:
AAC files with .m4a, .mp4, and .3gp extensions, or MP3 files with .mp3 extensions.Bit rate of 16kbps - 320kbps and sampling frequency of 32kHz - 48kHz.
NOTE: The New Nintendo 3DS XL cannot play copy-protected music files.
If your system still does not operate correctly after reviewing the above problems and solutions, visit 
support.nintendo.com for assistance and additional troubleshooting and repair options, or call 
1-800-255-3700.
I can’t disable the Parental Control settings.
• Make sure you have entered the correct PIN to access Parental Control settings.• Make sure you have entered the correct answer for your secret question.
If you have forgotten your PIN or answer to your secret question...
1 Select Parental Controls from System Settings and then tap 
  Forgot PIN. 
  (You can also tap I Forgot on the PIN entry screen.) Enter the answer to your 
  secret question, and then tap OK to return to the Parental Controls options.
2 If you have forgotten the answer to your secret question, tap I Forgot 
  on the answer entry screen.
3 If you have registered an e-mail address, tap OK to have a master 
  key sent to that address.
• this step requires a wireless broadband Internet connection.
•  make sure your e-mail application does not reject e-mail from the 
@nintendo.net domain.
4 If you have not registered an e-mail address, an Inquiry Number 
  will be displayed.
  Visit support.nintendo.com/pin and enter this Inquiry Number to get a master 
  key that will allow you to access Parental Controls again.
5 Tap OK.
6 Enter the master key number and then tap OK.
 You will return to Parental Controls.
TroubleshootingTroubleshooting
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You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going  to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change). If the problem cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express factory service through Nintendo. Please do not send any products to Nintendo without contacting us first.HARDWARE WARRANTYNintendo of America Inc. (“Nintendo”) warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase. If a defect covered   by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.* The original purchaser is entitled to this warranty only if the date of purchase is registered at point of sale or the consumer can demonstrate, to Nintendo’s satisfaction, that the product was purchased within the last 12 months.GAME & ACCESSORY WARRANTYNintendo warrants to the original purchaser that the product (games and accessories) shall be free from defects in material and workmanship for a period of three (3) months from the date of purchase. If a defect covered by this warranty occurs during this three (3) month warranty period, Nintendo will repair or replace the defective product, free of charge.* SERVICE AFTER EXPIRATION OF WARRANTYPlease try our website at support.nintendo.com or call the Consumer Assistance Hotline at 1-800-255-3700 for troubleshooting information and repair or replacement options and pricing.**   In some instances, it may be necessary for you to ship the complete product, FREIGHT PREPAID AND INSURED FOR LOSS OR DAMAGE, to Nintendo. Please do not send any products to Nintendo without contacting us first. WARRANTY LIMITATIONSTHIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY NINTENDO (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT AND COPIER DEVICES, ADAPTERS, SOFTWARE, AND POWER SUPPLIES); (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED.ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN NO EVENT SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province. Nintendo’s address is: Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957 U.S.A. This warranty is only valid in the United States and Canada. Revision R-1
FCC and Industry Canada Information
In order to comply with FCC radio-frequency radiation exposure guidelines for an uncontrolled exposure, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.This device complies with Part 15 of the FCC Rules and RSS Standards of Industry Canada. Operation is subject to the following two conditions:  (1) This device may not cause harmful interference, and (2) this device must accept interference received, including interference that may cause undesired operation.This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that are deemed to comply without testing of specific absorption rate (SAR).Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate this device.This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can  be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician or call Nintendo Consumer Service at 1-800-255-3700 for assistance.The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.For the FCC ID number and other regulatory information, please see inside the battery cover.
Warranty and Service Information/Regulations for Equipment Use
Warranty and Service Information
Regulations for Equipment Use
Legal Notices
Legal Notices
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and other countries. ©2005 EMC Corporation. All rights reserved.microSDHC Logo is a trademark of SD-3C, LLC.This product uses certain fonts provided by Fontworks Inc.This product includes speech rate conversion software developed by Toshiba corporation. Copyright ©2008 TOSHIBA CORPORATION“QR code reader” includes software deliverables of Information System Products Co., Ltd. and Institute of Super Compression Technologies, Inc. QR Code is a registered trademark of DENSO WAVE INCORPORATED in JAPAN and other countries.“ “ and AOSS™ are the trademarks of BUFFALO INC.THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COMTHIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD. EXCEPT THAT AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR ENCODING IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT STORAGE AND/OR USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA, LLC. SEE  FOR ADDITIONAL DETAILS.Ubiquitous TCP/IP+SSL Copyright ©2001-2010 Ubiquitous Corp.Powered by Devicescape Software. Portions of this products are © 2003-2010 Devicescape Software, Inc. All rights reserved.Copyright  ©2003-2010, Jouni Malinen  and contributors All Rights Reserved.WPA Supplicant licensed pursuant to BSD License.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ”AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copyright ©1998-2007 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this software must display the following acknowledgment: ”This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)”
4. The names ”OpenSSL Toolkit” and ”OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. Products derived from this software may not be called ”OpenSSL” nor may ”OpenSSL” appear in their names without prior written permission of the OpenSSL Project.6. Redistributions of any form whatsoever must retain the following acknowledgment: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.This product includes cryptographic software written by Eric Young. Copyright ©1995-1998 Eric Young ([email protected]). All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-commercial use as long as the following condi-tions are adhered to.  The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.  The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson ([email protected]). Copyright remains Eric Young’s, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this software must display the following acknowledgement: ”This product includes cryptographic software written by Eric Young ([email protected])”  The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related :-).4. If you include any Windows specific code (or a derivative thereof ) from the apps directory (application code) you must include an acknowledgement: This product includes software written by Tim Hudson ([email protected]).THIS SOFTWARE IS PROVIDED BY ERIC YOUNG  ”AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MER-CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]This product uses the LC Font by Sharp Corporation. LCFONT, LC Font and the LC logo mark are trademarks of Sharp Corporation.Wi-Fi Protected Access® (WPA and WPA2), and the Wi-Fi Protected Setup icon are registered trademarks of the Wi-Fi Alliance.
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