Nintendo 3ds Operations Manual

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Originating systemDestination system
Other Settings
Other Settings
Transferring between two Nintendo 3DS systems
You can transfer the following data during a single system transfer:
Precautions when using System Transfer
IMPORTANT: All data is erased from the originating system you are transferring from after System Transfer is com-plete. Any data on the SD card that was used on the originating system can only be used on the destination system.
Data in System Memory is erased Data in System Memory is overwritten
After using System Transfer, data on the SD Card can only be used on the destination system
All the data, other than the DSiWare, stored in the System Memory of the destination system (including built-in software save data and other data) is overwritten and replaced by the data from the  originating system. If photos or audio are saved in the System Memory of the destination system, copy them to the SD Card before you use System Transfer if you want to save them.
Precautions for Downloadable SoftwareAfter you perform a system transfer, you will no longer be able to use any downloaded software or associ-ated save data that is saved on the SD Card of the destination system. (You can re-download this software from the Nintendo eShop.) However, you can continue to use DSiWare and its associated save data if you copy it and its save data to the System Memory of the destination system before you perform the transfer.
If the same downloadable software has been purchased on both Nintendo 3DS systems, the “Account Activity” record of the same software on the destination system will be erased, and the save data will no longer be usable.  The software from the originating system and its save data will be used on the destination system.
Precautions for Nintendo eShop BalanceIMPORTANT: If the combined account balance of the originating and destination systems exceeds the maxi-mum allowed amount, you will be unable to perform a system transfer. (This amount varies by region.)
The Internet Settings and Nintendo Wi-Fi Connection ID used by Nintendo DS software are transferred.
Nintendo 3DS Camera photos and Nintendo 3DS Sound audio files that are saved in System Memory are transferred, along with Mii data from Mii Maker and other save data for built-in software.
DSiWare that is saved in System Memory and its save data.
The rights to use data saved on the SD Card (including add-on content, downloadable software and associated save data, and other data) are transferred. If you take the SD Card from the original system and insert it in the system you transferred to, you can use this data.
Your Nintendo eShop balance and account activity is transferred. The account activity and eShop balance from both systems will be combined.
Nintendo DS settings
Built-in software save data
DSiWare
Rights to use data saved on the SD card 
Nintendo eShop balance
Performing a transfer
 
Transferring from a Nintendo DSi/Nintendo DSi XL system to a Nintendo 3DS system
 On the Nintendo 3DS system:
 1 Ta p Transfer from Nintendo DSi.
   Read the warnings about transferring data and then tap Next.
 2 Tap Receive from Nintendo DSi.
   Follow the on-screen instructions to complete the transfer process.
 On the Nintendo DSi or Nintendo DSi XL system:
 3  
Start the Nintendo 3DS Transfer Tool from the Nintendo DSi Menu.
    Follow the on-screen instructions to complete the transfer process.
Transferring between Nintendo 3DS systems
 On both Nintendo 3DS systems:
 1 Ta p Transfer from Nintendo 3DS.
   Read the warnings about transferring data and then tap Accept.
 On the originating Nintendo 3DS system:
 2 Tap Send from This System.
   Follow the on-screen instructions to complete the transfer process.
 On the destination Nintendo 3DS system:
 2 Tap Receive from Nintendo 3DS.
   Follow the on-screen instructions to complete the transfer process.
System Conguration 
System Conguration  
						

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System Configuration
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Consumer Information
Other Settings
 System Update
IMPORTANT: The Nintendo 3DS System specifications and the Nintendo 3DS Service are constantly evolving and we may update or change the Nintendo 3DS System or the Nintendo 3DS Service in whole or in part, without notice to you. Such updates may be required for you to play new Nintendo 3DS games, enjoy new features, or continue to access the Nintendo 3DS Service.  After the Nintendo 3DS menu is updated, any existing or future unauthorized technical modification of the hardware or software of your Nintendo 3DS System, or the use of an unauthorized device in connection with your system, will render the system permanently unplayable. Content deriving from the unauthorized modification of the hardware or software of your Nintendo 3DS system will be removed. Failure to accept the update may render games and new features unplayable.
The Nintendo 3DS system automatically updates a list to help limit the use of inappropriate words and a list of access points that can be used for network services offered by Nintendo.  No prior notice for these or other minor automatic updates will be displayed on the screen.  For other system updates, a notice will be displayed on the screen, and you will need to  select “Accept” to receive  such updates.
NOTE: A broadband wireless network connection is required to connect to the Internet and perform a system update unless you are performing a system update from a Game Card. See page 44 for more information on setting up a connection.
 Format System Memory
IMPORTANT: You should format your Nintendo eShop account first, then your System Memory, prior to selling, recycling,  or otherwise transferring your system to any third party. For more information about privacy and the protection of your personal information, see the Nintendo 3DS System Privacy Policy on page 74.
NOTE: The photos, audio, and other such data on your SD Card are not erased even if you format system memory. If you plan to transfer your Nintendo 3DS system to another person, use a computer or other device to erase the data on the SD Card. 
Format System Memory will erase any data saved in System Memory and return the system to its factory-default state. The system will keep any updates you have made with the System Update feature.
IMPORTANT: The following data cannot be restored if it is erased:
• All save data in System Memory including your friend list, Notifications, and step count information• System Settings data• Built-in software save data• All photos in System Memory• Software added to the system* and its save data
Also the following data on your SD Card:
• Downloadable software* and its save data• Downloadable content*• Extra data• Backups of save data
NOTE: If the system contains an SD Card on which software or save data is saved, and you remove that card before formatting System Memory, the data on the SD Card will not be deleted but you will no longer be able to use it.
* You can re-download these from Nintendo eShop free of charge unless they are no longer available because distribution   has ended.
Replacing the Battery Pack
Battery packs become worn with repeated charge/discharge cycles, and the amount of time they can be used when fully charged will decrease gradually over time. If you feel the usage time has dropped off noticeably replace the battery pack.
• Do not use any battery other than the Nintendo 3DS rechargeable battery pack, Model No. CTR-003. A replace-ment battery may be ordered through Nintendo’s website at store.nintendo.com (USA/Canada only) or by calling Customer Service at 1-800-255-3700.
• A parent or guardian should replace the battery pack if a child is using the system.
• Turn the power off and make sure the AC adapter is unplugged from the Nintendo 3DS system.
1 Loosen the four Phillips-head (+) screws on the battery cover with a screwdriver, and remove the battery cover.  IMPORTANT: To avoid damage to the screw or threads, use a screwdriver that is appropriate for the screw (#0).
2 
Remove the battery pack as shown.
3  
Wait at least 10 seconds after removing the old battery pack before inserting the new battery pack to make sure the Power LED resets correctly.
    Check to make sure it is oriented correctly, as shown in  the illustration.
Replacing the Battery Pack 
						

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Replacing the Battery Pack
Troubleshooting
4  
Replace the battery cover and tighten the four screws, being careful not to overtighten.
IMPORTANT: Always be sure to replace the battery cover and tighten the screws before resuming use.
NOTE: After replacing the battery, make sure to go to System Settings and reset the time and date.
PLEASE RECYCLE YOUR USED BATTERIES
When disposing of a rechargeable battery, take care to follow ap-propriate local guidelines and regulations.
• Do not disassemble, attempt to repair, or deform the  battery pack.• Do not dispose of rechargeable batteries in a fire.
To find a collection site near you, contact your local solid waste authority or, in the United States, visit: http://www.epa.gov/osw/conserve/materials/battery.htm
For more information or for assistance from Nintendo,  visit: recycle.nintendo.com
Place tape over the battery contacts before recycling.
Troubleshooting
Before seeking assistance, please review the following problems and solutions. You can also visit support.nintendo.com for assistance and additional troubleshooting and repair options, or call 1-800-255-3700.
NOTE: Please also review any instruction manuals for the games or accessories you may be using.
The system won’t charge or the recharge LED doesn’t light up or stay lit.
• Make sure you are using the correct AC adapter, Model No. WAP-002(USA).• Check the battery placement to make sure it is installed correctly (see page 61).• Disconnect the system from the AC adapter and unplug the adapter from the wall outlet. Wait approximately 30 seconds and then reconnect the components. (Review the battery-charging procedure on page 13).• Make sure you are charging the battery pack within an ambient temperature range of 41˚F – 95˚F (5˚C – 35˚C). The battery pack may not charge properly outside of this range.• If the recharge LED is blinking or won’t stay lit, visit support.nintendo.com for assistance and additional troubleshooting and repair options, or call 1-800-255-3700.
It takes a long time to charge the battery pack or a battery charge doesn’t last very long.
• Make sure you aren’t exposing the system to or charging the system in temperatures below the ambient temperature range of 41˚F – 95˚F (5˚C – 35˚C). Cold temperatures can increase the recharge time and decrease the usage time of a charged battery.• Over time and after repeated charging, the performance of the battery will decrease. If you have had the system for a long time, or if the battery pack appears slightly swollen, try replacing the battery pack.
The system seems too warm.
• Make sure you are neither exposing the system to nor charging the system in temperatures above the ambient temperature range of 41˚F – 95˚F (5˚C – 35˚C). Do not expose the system to direct sunlight in an enclosed space.
The system won’t turn on or there is no picture or sound.
• Make sure the battery pack is charged (see page 13).• Check to see if the power LED lights up when you press the POWER Button.• If you are using a Game Card, make sure it is fully inserted into the Game Card slot until it clicks into place.• The battery pack may be installed incorrectly. Check the installation of the battery pack (see page 61).• Wake the system if it is in Sleep Mode. For details on how to wake the system from Sleep Mode, read the instructions for the software you are using.
A Game Card won’t play.
• Make sure the game content is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily turn off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls in System Settings for more information (page 50). 
						

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Troubleshooting
Troubleshooting
The Game Card’s software icon does not appear on the HOME Menu, or the message 
“There is nothing inserted into Game Card slot” is displayed on the HOME Menu, even 
though a Game Card is inserted in the Game Card slot.
• Make sure the Game Card is completely inserted into the Game Card slot until it clicks into place.• Check the Game Card connectors and Game Card slot for dirt, dust, or other foreign material.• Make sure the Game Card is for your region (see the Game Card package for this information).
An error message appeared when playing Nintendo DS or Nintendo DSi software:
“An error has occurred. Press and hold the POWER Button to turn the system off. Please refer to the Operations Manual for details”
• Turn off your system, then on again. Try repeating the same action that caused the error message to occur. If the same error occurs again, please visit support.nintendo.com for assistance and additional troubleshooting and repair options, or call 1-800-255-3700.
I can’t see the 3D effect in images taken with the outer cameras.
• Make sure the image was taken with the outer cameras, not the inner camera.• Make sure the lenses for the outer cameras are clean and free of dirt or dust. Clean with a soft, dry cloth if necessary.• Make sure there isn’t a strong light such as direct sunlight shining on the camera lenses.
IMPORTANT: If your Nintendo 3DS system has been subjected to a physical shock or high temperatures, this could change the alignment of the outer cameras and affect the 3D image quality. If you think your system may be affected by this, see page 54 for more information on realigning the cameras.
When I take pictures with the Nintendo 3DS, the colors don’t seem correct.
• Check the camera mode settings for the cameras (see page 24).• This may be caused by recording conditions, for example, a dark environment with subject matter of mostly one color that takes up most of the view. Try adjusting the settings for the cameras, and taking additional photos to see if the problem is corrected.
The screen brightness or image colors change, or bright colors appear pale.
• If power-saving mode is on, these may be adjusted automatically to save battery power. For normal appearance, turn the power-saving mode off (see page 26).
Some pixels on either the upper or lower screen are always dark or lit.
• Due to the characteristics of liquid crystal displays, a small number of pixels may not illuminate, or may always stay lit. This is normal and not considered a defect unless the number of pixels that don’t function normally increase over time.
The brightness or color between the upper and lower screens seems different.
• The specifications of the upper and lower screens are different so the appearance of images may be different. This is normal and is not considered a defect.
The system registers control input when you aren’t operating the controls, or the controls 
don’t seem to operate correctly.
• If you use excessive force to operate the Circle Pad, or you use the Circle Pad continuously for a long period of time, in very rare cases the Circle Pad may start registering incorrect input and need to be calibrated. Use the calibration procedure in System Settings to recalibrate the Circle Pad (see page 54).
NOTE: You can also go directly to the Circle Pad calibration procedure by following this procedure. First turn the power off.  Then hold down the L Button, R Button, and Y Button and turn the system on as shown below.
The Touch Screen doesn’t seem to operate or respond correctly to stylus input.
• The Touch Screen may need to be recalibrated. Use the calibration procedure in System Settings to recalibrate the Touch Screen (see page 54).
NOTE: You can also go directly to the Touch Screen calibration procedure by following this procedure. First turn the power off.  Then hold down the L Button, R Button, and X Button and turn the system on as shown below.
• If you have attached a screen protector (sold separately) incorrectly to the Touch Screen, try removing it and using the Touch Screen again. If it operates correctly, either try reattaching the screen protector, carefully following the instructions included with it, or avoid using one. (Please use screen protectors officially licensed by Nintendo.)
While holding, press
Not aligned correctlyDirt or air bubbles present
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Take photos in a well-lit area
Move your bangs so the cameras can recognize your eyebrows
Face the screen directly
Remove your glasses if you use them
There is no sound from the speakers.• Check to make sure there are no headphones plugged into the system, as the speakers do not operate when headphones are plugged into the audio jack.
• Try adjusting the volume control to make sure the volume is not turned off.
There is no sound from the headphones.• Try adjusting the volume control to make sure the volume is not turned off. • Make sure the headphones are fully inserted all the way into the audio jack.
The microphone doesn’t seem to work or recognize sounds (including headset microphones).• Make sure the software you are using includes microphone features.• Confirm that the microphone is operating correctly by performing a microphone test in System Settings (see page 54).• Some voices may be difficult for the system to recognize. Try having a different person speak the same word or phrase to verify if this is the problem.• If you are using a headset microphone, try removing it and using the built-in system microphone.
The microphone seems to respond on its own, or there is feedback from the speakers 
(including headset microphones).• The microphone may be responding either to ambient noise in the environment or to noise coming from the speakers. Try to remove the source of the noise or move to another location. You can also try lowering the speaker volume, as shown below, or use headphones.NOTE: If the speakers are emitting odd or high-pitched noises, this may be caused by feedback from the microphone. Lowering the volume should solve this problem.• If you are using a headset microphone, try removing it and using the built-in system microphone.
Troubleshooting
Troubleshooting
The screen image does not match my movement, or moves when I’m not moving the 
system (for software that requires the system to be moved during game play).
The Nintendo 3DS system’s built-in motion sensor may need to be recalibrated. This can be caused by sudden drastic temperature changes or by a strong impact to the system.
To recalibrate the motion sensor, follow these steps:
NOTE: If you use the Calibrate option, the system will calibrate the motion sensor based on the system being located on a flat horizontal surface, rather than returning to the factory default settings.
While the HOME Menu is displayed, press and hold 
 and  for three seconds.When the Motion Sensor Calibration screen appears, lay the system on a flat horizontal surface such as a tabletop and tap either Calibrate or Revert to Default Settings.
3D images can’t be seen or are difficult to see.
• Make sure you are not using Nintendo DS or Nintendo DSi software, which do not support 3D image display.• Check the 3D LED. Not all software includes 3D images, and the 3D LED will light up if 3D images can be viewed.• Make sure that this feature is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily turn off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls in System Settings for more information (page 43).• Be aware that 3D images can only be displayed on the upper screen.• Make sure the 3D depth slider is not set all the way to the bottom of its range (in the off position).• Make sure you are holding the Nintendo 3DS in the proper position to best view 3D images (see page 18).• If your left and right eyes have different visual abilities, this can make 3D images difficult to see. If you use corrective eye wear, they may help you to see 3D images.• Avoid conditions where direct sunlight or other strong light is reflecting off the screen.
NOTE: The ability to view 3D images varies from individual to individual. In rare cases, some individuals may be unable to see 3D images or may only be able to see double images. If this is the case, the 3D screen should be set to display 2D images only by sliding the 3D depth slider all the way to the bottom of its range.
WARNING: The 3D feature is only for children 7 and older.
The cameras don’t recognize my face.
In certain software titles, the cameras are used to recognize facial features. Observe the following guidelines to improve the recognition process.
• The surrounding environment, the color of your hair and beard, or facial and hair decorations can interfere with facial recognition.• In rare cases, differences in facial features may make the facial recognition process fail.
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Troubleshooting
Troubleshooting
I can’t connect to the Internet.
If your Internet settings or Internet connection fails to work you should see an error code and/or error message. Follow the instructions displayed in the error message, or visit support.nintendo.com and use the Error Code Lookup tool for information on resolving the error.
For Nintendo DS or Nintendo DSi software titles, see the information below.
If you are configuring Nintendo DS settings or playing Nintendo DS software
It is possible that the Nintendo DS settings are not configured correctly. Please read the Nintendo Wi-Fi Connection Instruction Booklet included with the Nintendo DS software you are playing and refer to the displayed error code.
If you are playing Nintendo DSi software
It is possible that the Nintendo 3DS Internet settings are not configured correctly. Please perform a connection test (see below) and follow any instructions displayed in an error message.
Wireless communication doesn’t work or works inconsistently.
• Check the signal strength icon. If it appears as    or   , move closer to your communications partner or to your wireless access point.• External causes, such as cell phones, computers, microwaves, or even physical barriers, can interfere with wireless communica-tions. Check for these conditions and either remove them or move to a different location.• Stickers or covers may interfere with wireless communication. If you have added these items to your system, try removing them and checking wireless communication again.
The system doesn’t recognize AR cards
If an AR Card cannot be recognized, please check the following:
• Make sure to aim the outer cameras at the AR Card from an appropriate distance and at an appropriate angle. If you are too close, the AR Card may not be recognized.
• Make sure the entire AR Card is visible on the screen. If part of the card is hidden, it may not be recognized.• Make sure the AR Cards are well lit when using them, however avoid bright light that may create reflections on the card surface.• Make sure the outer cameras are clean and free of any dust or other foreign material.• Make sure the AR cards are place on a flat surface when using them. If an AR Card is bent or folded, it may not be recognized.NOTE: If you lose an AR Card, or if it becomes unreadable, you can download AR Card images from support.nintendo.com/ARcards and then print the images in color and use them as replacement cards.
I can’t disable the Parental Control settings.
• Make sure you have entered the correct PIN to access Parental Control settings.• Make sure you have entered the correct answer for your secret question.
If you have forgotten your PIN or answer to your secret question...
1 Select Parental Controls from System Settings and then tap Forgot PIN.   (You can also tap I Forgot on the PIN entry screen.)
2 Enter the answer to your secret question, and then tap OK to return to the   Parental Controls options.
 If you have also forgotten the answer to your secret question,  continue to the next step. You will need to know the date that is set  on your system (see the Profile option in Other Settings, page 54).
3 Tap I Forgot on the keyboard entry screen.
4 A reference number will be displayed.
  Call Nintendo Customer Service at 1-800-255-3700, and provide this reference  number and the date that is set on your system. You will be given a master key  to allow you to access Parental Controls again.
5 Tap OK.
6 Enter the master key number and then tap OK.
  You will return to Parental Controls.
The system suddenly enters Sleep Mode.
Check for and remove the following possible external causes:
• A strong external magnetic force, such as from an audio speaker, can cause the system to go into Sleep Mode.• The Nintendo 3DS system may go into Sleep Mode if it is stacked up with other systems in the Nintendo DS product line.
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Titles rated RP (Rating Pending) have been submitted to the ESRB and are await-ing final rating. (This symbol appears only in advertising prior to a game’s release.)
Titles rated EC (Early Childhood) have content that may be suitable for ages 3 and older. Contains no material that parents would find inappropriate.
Titles rated E (Everyone) have content that may be suitable for ages 6 and older. Titles in this category may contain minimal cartoon, fantasy or mild violence and/or infrequent use of mild language.
Titles rated E10+ (Everyone 10 and older) have content that may be suitable for ages 10 and older. Titles in this category may contain more cartoon, fantasy or mild violence, mild language and/or minimal suggestive themes.
Titles rated T (Teen) have content that may be suitable for ages 13 and older. Titles in this category may contain violence, suggestive themes, crude humor, minimal blood, simulated gambling, and/or infrequent use of strong language.
Titles rated M (Mature) have content that may be suitable for ages 17 and older. Titles in this category may contain intense violence, blood and gore, sexual content and/or strong language.
Troubleshooting
Video and Computer Game Software Rating Information
The Entertainment Software Rating Board (ESRB) ratings are designed to provide information about video and computer game content so you can make informed purchasing decisions. ESRB ratings have two parts: rating symbols suggest age appropriateness for the game, and content descriptors indicate elements in a game that may have triggered a particular rating and/or may be of interest or concern.
To take full advantage of the ESRB rating system, it’s important to check both the rating symbol (found on the front of the game box) and the content descriptor (found on the back of the game box).
Go to www.esrb.org for a complete list of these content descriptors.
The ESRB rating system is designed to provide information about a computer or video game. The ratings are not meant to recom-mend which games consumers should buy or rent or to serve as the only basis for choosing a product. Rather, individuals should use the ESRB ratings together with personal tastes and standards when deciding what is best to purchase.
For more information on the ESRB and video game ratings, go to the ESRB website at www.esrb.org.
Video and Computer Game Software Rating 
InformationThe SD Card functions don’t seem to work.
• Check to make sure the SD Card is installed correctly (see page 20).• Try checking the operation of the SD Card on a PC that has an SD Card reader. 
I can’t view photos saved to an SD Card.
• The Nintendo 3DS system can only view photos taken by the Nintendo 3DS Camera software. Photos taken by digital cameras or cell phones cannot be viewed.
Music files saved on an SD Card won’t play in Nintendo 3DS Sound.
• Check to make sure the files are in a format compatible with Nintendo 3DS Sound.  The files must be in the following format:
AAC files with .m4a, .mp4, and .3gp extensions, or MP3 files with .mp3 extensions.Bit rate of 16kbps - 320kbps and sampling frequency of 32kHz - 48kHz.
NOTE: The Nintendo 3DS cannot play copy-protected music files.
Music files saved on an SD Card won’t display in Nintendo 3DS Sound.
• Make sure the SD Card is correctly inserted into the SD Card slot (see page 20).• Make sure the files are in a format compatible with Nintendo 3DS Sound (see the troubleshooting step above for compatible  file formats).• Make sure the files are not saved in the “Private” folder inside the “Nintendo 3DS” folder on the SD Card (this folder is visible when viewing the SD Card contents on a PC). The contents of this folder are not visible in Nintendo 3DS Sound.• The SD Card must not have more than 3,000 music files on it.• The SD Card must not have more than 1,000 file folders on it.• An individual folder must not have more than 100 music files in it. NOTE: If you have more than one folder with the same name, the music files in each folder will be combined and displayed as one folder.
• An individual folder must not have more than seven subfolders (eight levels including the main folder).
The Download Play feature doesn’t work.
• Make sure this feature is not restricted by Parental Controls, either with Software Ratings restrictions or with Download Play restrictions. If this is the case, you can either enter a PIN to temporarily turn off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls in System Settings for more information (page 43).
The system is not counting step numbers accurately.
• If your system is open, it cannot count steps. Steps are only counted when both the power is on and the system is closed.• If you carry your Nintendo 3DS system in a bag that is not closely connected to your body, or you dangle it by a strap or case as you walk, it cannot accurately count your steps. The step numbers will be counted more accurately if you carry your system in a bag connected to your waist (such as a hip pouch).• If you play a Nintendo DS or Nintendo DSi software title for long periods of time without exiting, the system can only save up to seven days of  information.  Intermittently save your progress and exit the software to accurately count steps when using this type of software. See page 22 for more information on the step-counting feature.
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Warranty and Service Information
Regulations for Equipment Use
You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going  to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change). If the problem cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express factory service through Nintendo. Please do not send any products to Nintendo without contacting us first.
HARDWARE WARRANTY
Nintendo of America Inc. (“Nintendo”) warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase. If a defect covered   by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.* The original purchaser is entitled to this warranty only if the date of purchase is registered at point of sale or the consumer can demonstrate, to Nintendo’s satisfaction, that the product was purchased within the last 12 months.
GAME & ACCESSORY WARRANTY
Nintendo warrants to the original purchaser that the product (games and accessories) shall be free from defects in material and workmanship for a period of three (3) months from the date of purchase. If a defect covered by this warranty occurs during this three (3) month warranty period, Nintendo will repair or replace the defective product, free of charge.* 
SERVICE AFTER EXPIRATION OF WARRANTY
Please try our website at support.nintendo.com or call the Consumer Assistance Hotline at 1-800-255-3700 for troubleshooting information and repair or replacement options and pricing.*
*   In some instances, it may be necessary for you to ship the complete product, FREIGHT PREPAID AND INSURED FOR LOSS OR DAMAGE, to Nintendo. Please do not send any products to Nintendo without contacting us first. 
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY NINTENDO (INCLUDING, BUT NOT LIM-ITED TO, NON-LICENSED GAME ENHANCEMENT AND COPIER DEVICES, ADAPTERS, SOFTWARE, AND POWER SUPPLIES); (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED.
ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN NO EVENT SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
Nintendo’s address is: Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957 U.S.A.
This warranty is only valid in the United States and Canada.
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Warranty and Service Information
FCC and Industry Canada Information
In order to comply with FCC radio-frequency radiation exposure guidelines for an uncontrolled exposure, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules and RSS Standards of Industry Canada. Operation is subject to the following two conditions:  (1) This device may not cause harmful interference, and (2) this device must accept interference received, including interference that may cause  undesired operation.
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate this device.
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can  be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician or call Nintendo Consumer Service at 1-800-255-3700 for assistance.
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.
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Nintendo 3DS System Privacy Policy
Nintendo 3DS System Privacy Policy
Last Updated: November 1, 2011
Nintendo is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. By accepting the Nintendo 3DS Service User Agreement, you consent to and accept this Nintendo 3DS System Privacy Policy (“Privacy Policy”).  This Privacy Policy describes, among other things, the types of information collected about you by Nintendo when you use the Nintendo 3DS System, the Nintendo 3DS Service, Software, and Content; how your information may be used; when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected. This Privacy Policy applies only to information collected from your Nintendo 3DS System by Nintendo of America Inc. or its parent company,  Nintendo Co., Ltd. (individually and collectively, “Nintendo”).   Information that you may submit to Nintendo through any of its Web sites or any other Nintendo product or service is subject to the applicable privacy policy posted at support.nintendo.com.  This Privacy Policy should be read in conjunction with the Nintendo 3DS Service User Agreement and Code of Conduct.  All capitalized terms not defined in this Privacy Policy will have the meaning set forth in the Nintendo 3DS Service User Agreement.
CHANGES TO THIS PRIVACY POLICY
We may revise and update this Privacy Policy from time to time. Please review the most recent version of this policy frequently by going to support.nintendo.com or contacting us at 1-888-977-7627 or e-mailing us at [email protected] .  When we update this Privacy Policy, we will revise the “Last Updated” date above.
INFORMATION COLLECTED 
Personally Identifiable Information.  “Personally Identifiable Information” or “PII” is information that identifies you as an individual, such as your full name, address, telephone number, or email address.  We only collect PII that you provide to us.  For example, the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content may enable you to provide User Content that may contain PII.  If you choose not to provide us with certain PII, you will be able to continue using your Nintendo 3DS System, Nintendo 3DS Service, Software, and Content, except that your use of features or applications that require the disclosure of certain PII may be limited or unavailable.  
We may add to or update the PII you provide through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content with data collected from other sources, including offline sources (e.g., consumer service transactions such as repairs, part orders or purchases).  If we combine information collected offline with information collected through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content the combined PII will be treated in accordance with this Privacy Policy.
Non-Personally Identifiable Information.  In addition to the PII you provide to us, we may collect Non-Personally Identifiable Information from you. “Non-Personally Identifiable Information” or “Non-PII” is information that does not identify you as an individual.  This includes information such as your Mii profile information, age, gender, geographic area, game play data, online status, Nintendo 3DS System serial number and device ID, device certificate information, cookies, Friend Codes, wireless access point information, Internet Protocol (“IP”) address, and Media Access Control (“MAC”) address. We may link your PII with Non-PII or Aggregate Information that we collect from you.  Some of the ways in which we collect Non-PII are described in more detail below. 
• Web Beacons: The Nintendo 3DS System, Nintendo 3DS Service, Software, or Content may use a common Internet technology called “Web Beacons” which are small graphic images placed on a Web page, on a Web-based document, or in an email message, designed to collect certain information and monitor user activity online. We may use Web Beacons to collect information such as IP address, MAC address, the URL of the page the Web user comes from, and the time the Web Beacon is activated (such as when you view the Web page, advertisement, or email con-taining the Web Beacon). We may use the information collected through Web Beacons, for example, to determine how to improve the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content by seeing which areas, features, and products are most popular; to personalize the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content and make recommendations based on downloaded products; and to complete transactions you have requested.
• Cookies: Certain Nintendo 3DS System online applications may use cookies, which are small text files that a Web site places on your Nintendo 3DS System. These files identify your Nintendo 3DS System and record data about your visit so that when you return to a Web site, the site recognizes your Nintendo 3DS System and can personalize your visit. Cookies may be linked to your transaction history, online game play or other information. We may use information collected by cookies, as well as other tools such as log files and Web Beacons, for example, to determine how to improve the Nintendo 3DS System applications by seeing which areas, features, and products are most popular; to personalize the Nintendo 3DS System services; make recommendations based on downloaded products; and to complete transactions you have requested.
• Nintendo Wireless Communications:  Your Nintendo 3DS System is automatically assigned an IP address by your Internet Provider when you connect to Nintendo via wireless communications.   Nintendo receives a log file of your activities that may include, for example, your IP address, MAC address, cookie information, transaction data, settings and download activity. We may use these log files, for example, to monitor traffic on our Web sites, to facilitate your use of the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content, and to troubleshoot technical problems. If you do not want Nintendo to collect this information, you should turn off wireless communications on your Nintendo 3DS System.
Aggregate Information.  We also may collect and aggregate certain information about our users’ game play, age, gender, search terms, clickstreams, and purchases for the purposes of advertising and improving the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content.  “Aggregate Information” is Non-PII that is combined with the Non-PII of other users.  
HOW INFORMATION IS USED 
We may collect PII, Non-PII, and Aggregate Information from you through your Nintendo 3DS System in order to: (i) fulfill your requests for products, services, and information, including to send you commercial and non-commercial messages and to process orders you have placed through your Nintendo 3DS System; (ii) contact you in connection with games, contests, sweepstakes, surveys, promotional materials, and product changes; (iii) facilitate your use of the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content, such as StreetPass Communications and communica-tions with other users;   (iv) customize the content, features, and advertising available through the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content such as your Nintendo 3DS Shop catalog and other catalogs; (v) set up repair orders and respond to other  consumer service inquiries; (vi) provide you back-end services, such as system updates, system messages, and free games, applications, trials, and content; (vii) analyze the use of the Nintendo 3DS Service, Software, Content, and information about our users for demographic studies, quality assurance and to understand and improve our service offerings; (viii) facilitate demographic studies and quality assurance; (ix) prevent potentially illegal or offensive activities or to enforce our rights or the rights of our users; and (x) for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
DISCLOSURE OF INFORMATION 
We may facilitate the disclosure of PII, Non-PII and Aggregate Information when you use the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.  For example, information such as your Mii name, Mii profile information, online status, Mii greeting, and other User Content or game play information may be displayed to other users when you use the online features of the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.   
• Third Parties. We may share PII, Non-PII, and Aggregate Information with our vendors to help us perform various functions necessary to operate our business or fulfill your requests (for example, completing downloads or purchases, developing and executing marketing campaigns, etc.).  We also may share such information and any User Content you create with third parties.  We may share your PII, Non-PII, and Aggregate Information with third parties to complete your transactions and provide you with advertising and other promotional materials through your Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.  
• StreetPass Communications. Certain Nintendo 3DS Service, Software, and Content allow other Nintendo 3DS System users to automatically contact and interact with you. The StreetPass Communications feature allows PII, Non-PII and User Content that you have provided or that is stored on your Nintendo 3DS System to be shared automatically with other Nintendo 3DS System users via a wireless connection, the Nintendo Zone or a StreetPass Communication Point.   You understand that you have no expectation of privacy in the information or User Content shared via StreetPass Communications.  When StreetPass Communications are enabled on your Nintendo 3DS System, you may not only receive User Content from other users but advertising or other promotional materials from Nintendo and third parties.  You may disable this feature at any time through the Nintendo 3DS System settings.  
• Friends.  In addition, you may add Friends to your Nintendo 3DS Friend list by exchanging friend codes or friend cards. Through the Nintendo 3DS Friend list and Friend messaging features, certain information that you have provided or that is stored on your Nintendo 3DS System, such as your Mii name, Mii profile information, Mii greeting, online status, rankings, and other User Content or game play information, may be shared with your Nintendo 3DS Friends.  
• Legal and Business Purposes. We may disclose PII in order to comply with legal process, to respond to claims or inquiries, or to protect the rights, property or personal safety of Nintendo, our users, or the public.  Information about our users, including PII, may be disclosed as part of any sale or transfer of company assets, if permitted by and done in accordance with applicable laws.  We also may disclose your PII for any other purposes pursuant to your consent.
You are responsible for any User Content or PII that you share through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.  Please be aware that other Nintendo 3DS System users may be able to store, modify, or share with third parties information that you provide them through your Nintendo 3DS System.  
Nintendo 3DS System Privacy Policy
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Nintendo 3DS System Privacy Policy
Nintendo 3DS System Privacy Policy
MARKETING AND ADVERTISING
We may collect and use your PII, Non-PII, or Aggregate Information for marketing purposes, including the delivery of advertising and other promo-tional materials to you through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.  For example, we might deliver messages to your Nintendo 3DS System that offer discounts on Nintendo games or products. You may be able to opt-out of receiving these messages through the Nintendo 3DS System settings or as otherwise described to you in the marketing message.  
NINTENDO ZONE
We may collect and use your PII and Non-PII to notify you when you are close to a Nintendo Zone.  If you choose to access a Nintendo Zone, we may use your PII and Non-PII, for example, to facilitate your access to Software and Content.  In addition, third parties may collect PII that you provide to them and Non-PII through the Nintendo Zone.  
LINKING ACCOUNTS 
You may link your Nintendo 3DS Shop Account to your Club Nintendo account to receive personalized content and to participate in a variety of activities, promotions and programs. By linking your Club Nintendo account to your Nintendo 3DS Shop Account, you consent to having any PII you enter on your Club Nintendo account linked to your Nintendo 3DS Shop Account.  You may unlink these accounts in the Settings section of the Nintendo 3DS Shop.  
THIRD-PARTY WEB BEACONS AND COOKIES
In the event you visit a third party’s Web site through the Internet browser on the Nintendo 3DS System, or you choose to view an ad delivered by a third party, such as those made available through the Nintendo Zone, those Web sites or ads may also contain tools such as cookies and Web Beacons which may be accessible to such third party to collect information about your online browsing. These third parties also may use ad networks, ad serv-ers, ad exchanges, or other third parties that may collect information when you view or interact with advertisements or Web sites across the Internet in an effort to understand your interests and deliver you advertisements tailored to your interests. Nintendo does not have access to the information these third parties may collect about your interests to deliver relevant advertising to you, and the information practices of these third parties are not covered by this Privacy Policy.  We strongly recommend that you refer to the privacy policies of these third parties to learn more about how they may collect, use, and disclose your information.
GAMES, APPLICATIONS, ADVERTISING, AND CONTENT PROVIDED BY THIRD PARTIES
You may disclose PII and Non-PII to third parties when you use the Nintendo 3DS System to play third-party games, use third-party applications, view third-party advertisements, or visit third-party Web sites.  We are not responsible for the privacy practices of these third parties, and we recom-mend that you review their privacy policies before submitting any information.
ATTENTION PARENTS OR LEGAL GUARDIANS: PROTECTING CHILDREN’S PRIVACY 
Nintendo is committed to protecting your child’s privacy.  The Nintendo 3DS System is directed to a general audience, but where Nintendo has actual knowledge that a user is under the age of 13, Nintendo complies with the U.S. Children’s Online Privacy Protection Act (“COPPA”), which governs how operators of websites and online services collect, use, and disclose PII from children under the age of 13 on the Internet. 
You can find information about how we collect, use, and disclose PII from users, including children under 13 years of age, in the sections above titled INFORMATION COLLECTED, HOW INFORMATION IS USED, DISCLOSURE OF INFORMATION, MARKETING AND ADVERTISING, and NINTENDO ZONE.  You have the option of consenting to Nintendo’s collection and use of your child’s PII without consenting to the disclosure of that information with third parties.  In addition, Nintendo is prohibited from conditioning your child’s participation in an activity on the child’s disclosing more personal informa-tion than is reasonably necessary to participate in such activity.  
You may review and have deleted your child’s PII, and refuse to permit further collection or use of your child’s PII, by contacting the Nintendo 3DS Privacy Policy Administrator via email at [email protected], by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A.  Before responding to your request to review PII collected from your child, Nintendo may require that you follow reasonable procedures to help verify your identity as the child’s parent and may deny any request that fails to follow these procedures.  If you choose to have your child’s PII deleted or refuse to permit further collection or use of your child’s PII, your child will be able to continue using the Nintendo 3DS System, except your child’s use of certain features of the Nintendo 3DS Service, Software, and Content that require the disclosure of certain PII may be limited or unavailable.   
Please note that third-party game publishers, application providers, and content providers may collect, use, and disclose your child’s personal information through the Nintendo 3DS System when your child uses the third-party’s Software or Content.  Nintendo is not responsible for the privacy practices of these third parties, and we recommend that you review their privacy notices before your child provides or exchanges any PII through third-party Software or Content.
We strongly recommend that you supervise your children’s use of the Nintendo 3DS System, Nintendo 3DS Service, Software, and Content at all times. You can restrict your children’s use of certain features of the Nintendo 3DS System by setting up the Nintendo 3DS Parental Controls.  For a detailed description of the Nintendo 3DS System wireless communication features and Parental Controls, please see the Nintendo 3DS System Opera-tions Manual included with your Nintendo 3DS System.  This Operations Manual is also available at support.nintendo.com.
SECURITY 
We have established reasonable safeguards to help ensure the security, integrity and privacy of the PII submitted or collected from the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content.  We also have implemented reasonable security measures to help protect information under our control against loss, misuse or alteration.  While we strive to safeguard your PII, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Please note that information collected by third parties, including a Third Party Content Provider, may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
If you install unauthorized applications or content on your Nintendo 3DS System or make unauthorized modifications to the Nintendo 3DS System, your PII may be compromised. Nintendo is not responsible for any data collection, use or disclosure from any Nintendo 3DS System with unauthor-ized applications or applications installed.  
OPTING-OUT OF INFORMATION COLLECTION 
You may use the Nintendo 3DS System without disclosing PII; however, some features and applications may not be available to you.  You can opt-out of the collection of PII by turning off wireless communications on your Nintendo 3DS System. You also may be able to opt-out of some types of information collection through the Nintendo 3DS System settings and Parental Controls.
DISABLING AND REMOVING INFORMATION STORED ON YOUR NINTENDO 3DS SYSTEM
Certain PII about you that you disclose when communicating with third parties or using your Nintendo 3DS System may be stored on your Nintendo 3DS System. For your protection, before selling or otherwise transferring your Nintendo 3DS System, please be sure to remove all stored information on your Nintendo 3DS System. For instructions on how to remove this information, please see the Internet Setup section of your Nintendo 3DS System Operations Manual or contact a Nintendo consumer service representative. 
If you transfer data to a Nintendo 3DS System using the System Transfer or Nintendo 3DS Transfer Tool features, any PII or Non-PII included in such data will be transferred as part of this process. 
INTERNATIONAL USERS 
Any information you provide or that is collected through the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content may be stored and processed in the United States or any other country in which we or our affiliated companies, vendors or agents maintain facilities. As such, PII may be accessed by foreign governmental authorities and otherwise in accordance with applicable laws. By using the Nintendo 3DS System, Nintendo 3DS Service, Software, or Content you consent to such storage and processing. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Privacy Policy is intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please go back to the country selection screen and select an appropriate country so that you will be aware of the policies that apply to you.
CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS 
If you have any questions, complaints or comments regarding this Privacy Policy, the data collected from you or our practices, please contact the Nin-tendo 3DS Privacy Policy Administrator via email at [email protected], by phone at 1-888-977-7627, or by regular mail at Nintendo of America Inc., Attn: Online Privacy Policy Administrator, 4600 150th Avenue NE, Redmond, WA 98052, U.S.A.
For U.S. and Canada residents only: Nintendo is a licensee of the Entertainment Software Rating Board’s Privacy Online Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp, ESRB Attn: Privacy Online Program, 317 Madison Avenue, 22nd Floor New York, NY 10017, U.S.A. or [email protected].
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