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Netgear Wndr4500v3 N900 Wifi Dual Band Gigabit Router Premium Edition User Manual

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Page 141

Specify Internet Port Settings 141
 N900 WiFi Router
The Port Forwarding/Port Triggering screen displays.
5.  Select the Port T
 riggering radio button.
6.  Click the  Add Service button.
7. In the Service Name (If Required)  field, type a descriptive service name. 
8.  From the Service User  list, select a user option:
• Any  (the default) allows any computer on the Internet to use this service\
. 
• Single address restricts the service to a particular computer
 . 
9.  From the Service T
 ype list,...

Page 142

Specify Internet Port Settings 142
N900 WiFi Router 
3. 
Enter the user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
The BASIC Home screen displays.
4.  Select  ADV
 ANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding/Port Triggering screen displays.
5.  Select the  Port T
 riggering radio button.
6. Select the  Disable Port Triggering check box.
If this check box is selected, the router does not...

Page 143

Specify Internet Port Settings 
143  N900 WiFi Router
information, performs Network Address Translation (NAT) on the source address and port, 
and sends this request message through the Internet to the IRC server. 
4. Noting your port triggering rule and observing the destination port number of 6667, your 
router creates another session entry to send any incoming port 113 traffic to your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port 
(for example,...

Page 144

144
12
12.   Troubleshooting
This chapter provides information to help you diagnose and solve problems you might 
experience with your router. If you do not find the solution here, check the NETGEAR support 
site at http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•Quick Tips 
•Troubleshoot with the LEDs 
•Cannot Log In to the Router 
•Cannot Access the Internet 
•Changes Not Saved 
•Wireless Connectivity 
•Troubleshoot Your Network Using the...

Page 145

Troubleshooting 
145  N900 WiFi Router
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
When you need to restart your network, follow this sequence:
1. Turn off and unplug the modem. 
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely plugged 
in. The...

Page 146

Troubleshooting 146
N900 WiFi Router 
Troubleshoot with the LEDs
You can use the LEDs to identify setup or performance problems in the rou\
ter and to isolate 
the cause.
Standard LED Behavior When the Router Is Powered On
After you turn on power to the router, make sure that the following sequ\
ence of events  occurs:
1.  When power is first applied, verify that the Power LED 
 is lit.
2.  After about two minutes, verify the following:
• The Power LED is solid green.
• The Internet ED is lit.
• The 2.4...

Page 147

Troubleshooting 
147  N900 WiFi Router
LEDs Never Turn Off
When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the 
LEDs stay on, this indicates a fault within the router.
If all LEDs are still lit one minute after power-up, do the following:
•Cycle the power to see if the router recovers.
•Press and hold the Reset button to return the router to its factory settings. For more 
information, see 
Factory Settings on page 155.
If the error persists, a hardware problem...

Page 148

Troubleshooting 
148 N900 WiFi Router 
address is in this range, check the connection from the computer to the router, and reboot 
your computer.
•If your router’s IP address was changed and you do not know the current IP address, 
clear the router’s configuration to factory defaults. This sets the router’s IP address to 
192.168.1.1. For more information, see 
Factory Settings on page 155.
•Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using 
Internet Explorer, click...

Page 149

Troubleshooting 
149  N900 WiFi Router
If your router is still unable to obtain an IP address from the ISP, the problem might be one of 
the following:
•Your Internet service provider (ISP) might require a login program. 
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of 
login.
•If your ISP requires a login, the login name and password might be set incorrectly.
•Your ISP might check for your computer’s host name. 
Assign the computer host name of your ISP account as the...

Page 150

Troubleshooting 
150 N900 WiFi Router 
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
The BASIC Home screen displays. 
4. Click the ADVANCED tab.
The ADVANCED Home screen displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status screen displays.
6. Check the Connection Status screen to see if your PPPoE connection is working.
If the router is not connected, click...
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