Netgear Wn3500rp Universal Dual Band Wifi Extender User Manual
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350 East Plumeria Drive San Jose, CA 95134 USAOctober 2011 202-11049-01 v1.0 Universal Dual Band WiFi Extender – Wallplug Edition User Manual
2 Universal Dual Band WiFi Extender – Wallplug Edition Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR web site. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. NETGEAR recommends that you use only the official NETGEAR support resources. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
3 Contents Chapter 1 Getting Started How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Buttons and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Insert the AC Plug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Attach the Stand and Power Adapter Cord . . . . . . . . . . . . . . . . . . . . . . 11 Cable Equipment to the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Install the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Position the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Extender Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Music Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 2 Extender Network Settings Log In to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Use NETGEAR genie After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Add a WPS Client to the Extender WiFi Network . . . . . . . . . . . . . . . . . . . . 20 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connect the Extender to an Existing Wireless Network . . . . . . . . . . . . . 20 Extender Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Extender IP Address Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Maintenance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Back Up and Manage Extender Settings . . . . . . . . . . . . . . . . . . . . . . . . 27 Set the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 FastLane Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Chapter 3 Troubleshooting Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connecting to http://www.mywifiext.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Joining WiFi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4 Universal Dual Band WiFi Extender – Desktop/Wallplug Appendix A Supplementary Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Appendix B Notification of Compliance
5 1 1. Getting Started This chapter covers the following topics: •How the Extender Works •Hardware Features •Install the Extender •Position the Extender •Extender Performance •Music Playback For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Getting Started6 Universal Dual Band WiFi Extender – Desktop/Wallplug How the Extender Works The extender works like a bridge between a WiFi router and a computer or wireless device outside the wireless router’s range. The extender has two main jobs: 1. The extend er connects to a WiFi network. When the extender connects wirelessly to a netwo rk, it acts as a network client. This is similar to how a computer connects to a network. 2. T he extender acts as an access point for computers. The extender has its own wireless network called NETGEAR_EXT that wireless compute rs can join. In its role as an access point, the extender performs tasks that wireless routers do, such as broadcasting its network name (SSID). The extender needs to do each of these jobs so that both ends of the bridge are in place. The extender is halfway between the router and the computer. Figure 1. Range extender in a home When to Use Your Extender NETGEAR recommends that you connect to t he extender only when your home network connection is poor. Because data traffic routed th rough the extender is inherently slower than traffic routed directly from the network, the computer should stay on the network if the connection is good enough. NETGEAR recommends that you connect through the extender network only when the computer is in a “dead zone” where connection from the network is very poor or non-existent.
Getting Started7 Universal Dual Band WiFi Extender – Desktop/Wallplug The extender LEDs can help you tell if the ex tender is correctly set up and working as it should. • The b est performance is delivered when the Link Rate LED or and the Wireless Device to Extender LED are green. • A worka ble performance is delivered when the Link Rate LED is amber and the Wireless Device to Extender LED is green. Hardware Features The following sections describe the hardware features of the extender. Package Contents Your box should contain the items shown in the following figure. Extender Stand Power adapter cord AC plug Figure 2. Package contents for the extender
Getting Started8 Universal Dual Band WiFi Extender – Desktop/Wallplug LEDs The LEDs show how the extender is working. WPS Link Rate 2.4 GHz Wireless Device to Extender Link Rate 5 GHz Power On/Off Figure 3. Extender front panel The following table describes the LEDs. Table 1. LED Description LEDDescription Power • On. Power is supplied to the extender. • Of f . Power is not supplied to the extender. Link Rate Indicates a 2.4 GHz or 5 GHz wireless connection between the extender and a router. The LED tu rns on to indicate the type of connection: • Gr een is best. • Amber is good. • Red is poor. • Off. Not connected to router. Wireless Device to Extende rThis LED is solid green when the extender is connected to a wireless device. WPS This LED indicates a WPS wireless connection. • So lid green . There is wireless security (WPA or WPA2). • Blin king green . A WPS connection is in progress. • Of f. No wireless security.
Getting Started9 Universal Dual Band WiFi Extender – Desktop/Wallplug Buttons and Ports The following figure shows the buttons and ports on the extender. Power WPS Ethernet port USB port Reset Factory Defaults Audio port On/Of Figure 4. Extender side and bottom panels. The Power On/Off button and WPS button are on the side panel. • Power On/Off button. Use this button to turn on and off the extender. • WPS button . Use this button to connect the extender to your existing WiFi network. For more information, see Add a WPS Client to the Extender WiFi Network on p age 20. The ports and Reset factory settings button are on the bottom panel. • Audi o port . Use the Audio port to connect t he extender to your speaker. • USB port . Use the USB port to connect the extender to a printer. • Res et factory settings button . To reset the extender to its original factory settings, insert a paper clip into the reset hole and hold it until the Power LED flashes. • Ethe rnet port . Use the Ethernet port on the extender to connect an Ethernet-enabled device wirelessly to your network.
Getting Started10 Universal Dual Band WiFi Extender – Desktop/Wallplug Insert the AC Plug You can use the AC plug to plug the extender directly into an outlet, or you can attach the stand and plug in the power adapter cord (see Attach the Stand and Power Adapter Cord on page 11 ). 1 2 3 Figure 5. If you want to plug the extender directly into an outlet, insert the AC plug. To insert the AC plug: 1 Slid e the tab on the top of the AC plug into the open position. 2Align the AC plug with the extender as shown. 3 Press firmly so that the AC plug is securely attached to the extender. You can now plug the extender into an electrical outlet.