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Netgear Wn3500rp Universal Dual Band Wifi Extender User Manual

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    							350 East Plumeria Drive
    San Jose, CA 95134
    USAOctober 2011
    202-11049-01
    v1.0
    Universal Dual Band WiFi 
    Extender – Wallplug Edition
    User Manual 
    						
    							2 Universal Dual Band WiFi Extender – Wallplug Edition 
    Support
    Thank you for choosing NETGEAR. 
    After installing your device, locate the serial number on the label of your product and use it to register your product 
    at 
    https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR web site. For product updates and web 
    support, visit 
    http://support.netgear.com.
    Phone (US & Canada only): 1-888-NETGEAR.
    Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
    NETGEAR recommends that you use only the official NETGEAR support resources.
    Trademarks
    NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of 
    NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change 
    without notice. © NETGEAR, Inc. All rights reserved. 
    						
    							3
    Contents
    Chapter 1 Getting Started
    How the Extender Works  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
    When to Use Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
    Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    Package Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    Buttons and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Insert the AC Plug  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Attach the Stand and Power Adapter Cord  . . . . . . . . . . . . . . . . . . . . . . 11
    Cable Equipment to the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Install the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
    Position the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Extender Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Music Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Chapter 2  Extender Network Settings
    Log In to the Extender  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    Use NETGEAR genie After Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Add a WPS Client to the Extender WiFi Network . . . . . . . . . . . . . . . . . . . . 20
    Setup Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
    Connect the Extender to an Existing Wireless Network . . . . . . . . . . . . . 20
    Extender Wireless Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
    Extender IP Address Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
    Maintenance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
    Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
    Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
    Back Up and Manage Extender Settings . . . . . . . . . . . . . . . . . . . . . . . . 27
    Set the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
    Upgrade the Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
    Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
    Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
    ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
    FastLane Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
    Chapter 3 Troubleshooting
    Frequently Asked Questions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
    Connecting to http://www.mywifiext.net  . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
    Joining WiFi Networks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 
    						
    							4 Universal Dual Band WiFi Extender – Desktop/Wallplug
    Appendix A Supplementary Information
    Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
    Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
    Appendix B Notification of Compliance 
    						
    							5
    1
    1.   Getting Started
    This chapter covers the following topics: 
    •How the Extender Works 
    •Hardware Features 
    •Install the Extender 
    •Position the Extender 
    •Extender Performance 
    •Music Playback 
    For more information about the topics covered in this manual, visit the support website at 
    http://support.netgear.com. 
    						
    							Getting Started6
    Universal Dual Band WiFi Extender – Desktop/Wallplug 
    How the Extender Works
    The extender works like a bridge between a WiFi
     router and a computer or wireless device 
    outside the wireless router’s range. The extender has two main jobs:
    1.  The extend
     er connects to a WiFi network. 
    When the extender connects wirelessly to a netwo rk, it
      acts as a network client. This is 
    similar to how a computer connects to a network. 
    2.  T
    he extender acts as an access point for computers. 
    The extender has its own wireless network called NETGEAR_EXT that wireless 
    compute
     rs can join. In its role as an access point, the extender performs tasks that 
    wireless routers do, such as broadcasting its network name (SSID).
    The extender needs to do each of these jobs so that both ends of the bridge are in place.
    The extender is halfway
    between the router
    and the computer.
    Figure 1. Range extender in a home
    When to Use Your Extender
    NETGEAR recommends that you connect to t he extender only when your home network 
    connection is poor. Because data traffic routed th rough the extender is inherently slower than 
    traffic routed directly from the network, the computer should stay on the network if the 
    connection is good enough. NETGEAR recommends that you connect through the extender 
    network only when the computer is in a “dead  zone” where connection from the network is 
    very poor or non-existent. 
    						
    							Getting Started7
     Universal Dual Band WiFi Extender – Desktop/Wallplug
    The extender LEDs can help you tell if the ex
    tender is correctly set up and working as it 
    should.
    •      The b
    est performance is delivered when the Link Rate LED  or  and the 
    Wireless Device to Extender LED 
     are green.
    •      A worka
     ble performance is delivered when the Link Rate LED is amber and the Wireless 
    Device to Extender LED 
     is green.
    Hardware Features
    The following sections describe the hardware features of the extender.
    Package Contents
    Your box should contain the items shown in the following figure.
    Extender
    Stand
    Power adapter cord AC plug
    Figure 2. Package contents for the extender 
    						
    							Getting Started8
    Universal Dual Band WiFi Extender – Desktop/Wallplug 
    LEDs
    The LEDs show how the extender is working.
    WPS  Link Rate 2.4 GHz
    Wireless Device to Extender Link Rate 5 GHz Power On/Off
    Figure 3. Extender front panel
    The following table describes the LEDs.
    Table 1.  LED Description
    LEDDescription
    Power
    • On. Power is supplied to the extender.
    • Of
    f . Power is not supplied to the extender.
    Link Rate
    Indicates a 2.4 GHz or 5 GHz wireless connection between the 
    extender and a router. The LED tu rns on to indicate the type of 
    connection:
    •  Gr
    een  is best.
    •  Amber  is 
     good.
    •  Red  is 
    poor.
    • Off. Not connected to router.
    Wireless Device to 
    Extende
     rThis LED is solid green when the extender is connected to a wireless 
    device.
    WPS
    This LED indicates a WPS wireless connection.
    •  So
    lid green . There is wireless security (WPA or WPA2).
    •  Blin
    king green . A WPS connection is in progress.
    •  Of
    f. No wireless security. 
    						
    							Getting Started9
     Universal Dual Band WiFi Extender – Desktop/Wallplug
    Buttons and Ports
    The following figure shows the buttons and ports on the extender.
    Power
    WPS Ethernet port USB port
    Reset Factory Defaults Audio port
    On/Of
    Figure 4. Extender side and bottom panels.
    The Power On/Off button and WPS button are on the side panel.
    •
    Power On/Off button. Use
      this button to turn on and off the extender.
    • WPS button . Use
      this button to connect the extender to your existing WiFi network. For 
    more information, see  Add a WPS Client to the Extender WiFi Network  on p
     age 20.
    The ports and Reset factory settings button are on the bottom panel.
    • Audi
    o port . Use the Audio port to connect t he extender to your speaker.
    • USB port . Use
      the USB port to connect the extender to a printer.
    • Res
    et factory settings button . To reset the extender to its original factory settings, 
    insert a paper clip into the reset hole and hold it until the Power LED flashes.
    • Ethe
    rnet port . Use the Ethernet port on the extender to connect an Ethernet-enabled 
    device wirelessly to your network. 
    						
    							Getting Started10
    Universal Dual Band WiFi Extender – Desktop/Wallplug 
    Insert the AC Plug
    You can use the AC plug to plug the extender directly into an outlet, or you can attach the 
    stand and plug in the power adapter cord (see 
    Attach the Stand and Power Adapter Cord on 
    page  11 ).
    1
    2 3
    Figure 5. If you want to plug the extender directly into an outlet, insert the AC plug.
    
    To insert the AC plug:
    1 Slid
    e the tab on the top of the AC plug into the open position.
    2Align the AC plug with
      the extender as shown.
    3 Press firmly so
      that the AC plug is securely attached to the extender.
    You can now plug the extender into an electrical outlet. 
    						
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