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Netgear Wireless N 150 Router Wnr612 User Guide

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Page 71

  Chapter 6:  Fine-Tuning Your Network     | 
    71
Wireless-N 150 Router WNR612v2 User Manual 
•     Backing up computers over the network has become popular due to the avai\
lability of 
inexpensive mass storage. The following table shows the time to transfer\
 1 gigabyte of 
data using various networking technologies.
Table 7.  Theoretical Transfer Time for 1 Gigabyte  
Network ConnectionTheoretical Raw Transfer Time
Gigabit wired Ethernet 8 seconds
RangeMax NEXT Wireless-N 26 seconds
Powerline HD 40...

Page 72

  Chapter 7:  Troubleshooting      |     72
7.   Troubleshooting
7
This chapter provides information about troubleshooting your wireless ro\
uter. After each problem 
description, instructions are provided to help you diagnose and solve th\
e problem. As a first step, 
review the Quick Tips.
Tip:  NETGEAR provides helpful articles, documentation, and the latest 
software updates at http://www.netgear.com/support .
This chapter includes the following sections: •     Quick Tips on page  73
•...

Page 73

  Chapter 7:  Troubleshooting     | 
   73 Wireless-N 150 Router WNR612v2 User Manual 
Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem. 
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the wireless router and wait 1 minute.
5. Turn on the computers. 
Make sure that the Ethernet cables are securely plugged in.
•     The Internet...

Page 74

74   |
   Chapter 7:   Troubleshooting    Wireless-N 150 Router WNR612v2 User Manual 
Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events \
should occur:
1.  When power is first applied, verify that the Power/Test light 
is on.
2.  Verify that the Power/Test light turns green and blinks slowly, indicati\
ng that the self-test 
procedure is running.
3.  After approximately 20 seconds, verify that:
a. The color of the Power/Test light changes to solid...

Page 75

  Chapter 7:  Troubleshooting     | 
   75 Wireless-N 150 Router WNR612v2 User Manual 
Login Problems
If you are unable to log in to the wireless router, check the following:
•     If you are using an Ethernet-connected computer, check the Ethernet connection 
between the computer and the router as described in the NETGEAR Wireless Router 
Installation Guide.
•     Make sure you are using the correct login information. The factory default login name is 
admin and the password is password. Make sure that...

Page 76

76   |
   Chapter 7:   Troubleshooting  Wireless-N 150 Router WNR612v2 User Manual 
Unless you have a static IP address, your wireless router automatically requests an IP 
address from your service provider. 
To check your wireless router’s Internet IP address: 
1. Log in to the wireless router.
2. Select Router Status, under Maintenance in the main menu, to check that an IP address is 
shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP 
address from your...

Page 77

  Chapter 7:  Troubleshooting     | 
   77 Wireless-N 150 Router WNR612v2 User Manual 
Note:  Unless you connect manually, the wireless router will not 
authenticate using PPPoE until data is transmitted to the network.
Troubleshooting Internet Browsing
If your wireless router can obtain an IP address but your computer is unable to load any web 
pages from the Internet, check the following:
•     Your computer might not recognize any DNS server addresses. A DNS server is a 
host on the Internet that...

Page 78

78   |
   Chapter 7:   Troubleshooting  Wireless-N 150 Router WNR612v2 User Manual 
To ping the router from a running Windows PC:
1. From the Windows toolbar, click Start, and then select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click OK.
You should see a message like this one:
Pinging  with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the...

Page 79

  Chapter 7:  Troubleshooting     | 
   79 Wireless-N 150 Router WNR612v2 User Manual 
visible in your computer’s Network Control Panel. Verify that the IP address of the router 
is listed as the default gateway as described in the online document you can access from 
Preparing Your Network  in Appendix B.
•     Check to see that the network address of your computer (the portion of the IP address 
specified by the subnet mask) is different from the network address of the remote device.
•     Check that...

Page 80

80   |
   Chapter 7:   Troubleshooting  Wireless-N 150 Router WNR612v2 User Manual 
-     Open the Windows Control Panel, and double-click Network Connections.
-     In the LAN section, double-click Wireless Network Connection.
2. Use the adapter’s setup program to scan for available wireless networks, looking for the 
network name (SSID) of NETGEAR, or your custom SSID if you have changed it. 
3. If your wireless network appears and has good signal strength, configure and test with the 
simplest...
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