Netgear W 102 Manual

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Chapter 5 
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR WG102 ProSafe 
802.11g Wireless Access Point. After each problem description, instructions are given to help you 
diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is the WG102 Access Point on?
• Have I connected the wireless access point correctly?
Go to “Installing the WG102 Access Point” on page 1-4.
• I cannot remember the wireless access...

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• If the Wireless LAN activity light stays off, disconnect the adapter from its power source and 
then plug it in again. 
• Make sure the antennas are tightly connected to the WG102. 
• Contact NETGEAR technical support if the Wireless LAN activity light remains off.
LAN Light is Off
There is a hardware connection problem. Check these items:
• Make sure the cable connectors are securely plugged in at...

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• The WG102 Access Point is properly installed, LAN connections are OK, and it is powered 
on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or 
green indicating a 100 Mbps Ethernet connection) to verify that the Ethernet connection is 
OK. 
• The default configuration of the WG102 is for a static IP address of 192.168.0.229 and a Mask 
of 255.255.255.0 with DHCP...

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To clear all data and restore the factory default values:
1. Power off the WG102 Access Point and power it back on.
2. Use something with a small point, such as a pen, to press the Reset button in and hold it in for 
at least 5 seconds.
3. Release the Reset button. 
The factory default configuration has now been restored (see “Factory Default Settings” in 
Appendix A), and the WG102 Access Point is...

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Appendix A 
Factory Default Settings and Specifications
Factory Default Settings
When you first receive your WG102 Access Point, the default factory settings are set as shown 
below. You can restore these defaults with the Reset button on the rear panel — see 
“Rear Panel” 
on page 1-3.
FeatureFactory Default Settings
User name (case sensitive)admin
Password (case sensitive)password
Operating modeAccess point
Access point namenetgearxxxxxx where xxxxxx are the last six digits of the...

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Technical Specifications
ParameterNETGEAR WG102 ProSafe 802.11g Wireless Access Point
Network ManagementWeb-based configuration and status monitoring
Maximum ClientsLimited by the amount of wireless network traffic generated by each node; 
typically 15 to 20 nodes.
Status LEDsPower/Ethernet LAN/Wireless LAN/Test
Power Adapter12V DC, 1 A
Electromagnetic ComplianceFCC Part 15...

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802.11b and g
Typical Receive Sensitivity
802.11b mode at 1Mbps: -95 dBm
802.11b mode at 2 Mbps: -93 dBm
802.11b mode at 5.5 Mbps: -91dBm
802.11b mode at 11 Mbps: -89 dBm
802.11g mode at 6 Mbps: -91 dBm
802.11g mode at 9 Mbps: -90 dBm
802.11g mode at 12 Mbps: -89 dBm
802.11g mode at 18 Mbps: -87 dBm
802.11g mode at 24 Mbps: -84 dBm
802.11g mode at 36 Mbps: -81 dBm
802.11g...

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Appendix B 
Related Documents
This appendix provides links to reference documents you can use to gain a more complete 
understanding of the technologies used in your NETGEAR product.
Document Link
Windows XP and Vista Wireless 
Configuration Utilitieshttp://documentation.netgear.com/reference/enu/winzerocfg/index.htm 
Internet Networking and TCP/IP 
Addressinghttp://documentation.netgear.com/reference/enu/tcpip/index.htm
Wireless...

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