Netgear Router WGT624 V4 User Manual

108 Mbps Wireless Router WGT624 v4 Reference Manual
Troubleshooting6-3
v1.0, May 2007
Accessing the Wireless Router’s Main Menu
If you are unable to access the wireless router’s main menu from a computer on your local 
network, check the following:
• Check the Ethernet connection between the computer and the router as described in the 
“Testing the LAN Path to Your Router” on page 6-5.
• Make sure your computer’s IP address is on the same subnet as the router. If you are using the 
recommended addressing...

108 Mbps Wireless Router WGT624 v4 Reference Manual
6-4Troubleshooting
v1.0, May 2007
Troubleshooting the ISP Connection
If your router is unable to access the Internet, you should first determine whether the router is able 
to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your 
router must request an IP address from the ISP. You can determine whether the request was 
successful using the web Configuration Manager.
To check the WAN IP address: 
1.Launch your...

108 Mbps Wireless Router WGT624 v4 Reference Manual
Troubleshooting6-5
v1.0, May 2007
OR
Configure your router to spoof your computer’s MAC address. This can be done in the Basic 
Settings page. 
If your router can obtain an IP address, but your computer is unable to load any Web pages from 
the Internet:
• Your computer may not recognize any DNS server addresses. 
A DNS server is a host on the Internet that translates Internet names (such as www addresses) 
to numeric IP addresses. Typically your ISP...

108 Mbps Wireless Router WGT624 v4 Reference Manual
6-6Troubleshooting
v1.0, May 2007
You should see a message like this one:
Pinging  with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
– Make sure the LAN port LED is on. If the LED is off, follow the...

108 Mbps Wireless Router WGT624 v4 Reference Manual
Troubleshooting6-7
v1.0, May 2007
– If your ISP assigned a host name to your computer, enter that host name as the Account 
Name in the Basic Settings page.
– Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. 
Many broadband ISPs restrict access by allowing traffic only from the MAC address of 
your broadband modem, but some ISPs additionally restrict access to the MAC address of 
a single computer connected to...

108 Mbps Wireless Router WGT624 v4 Reference Manual
6-8Troubleshooting
v1.0, May 2007 

Technical Specifications and Default Configuration A-1
v1.0, May 2007
Appendix A
Technical Specifications and Default
Configuration
This appendix provides technical specifications for the WGT624 v4 wireless router.
Technical Specifications
The table below shows the technical specifications for the WGT624 v4 108 Mbps Wireless Router.
Network Protocol and Standards Compatibility
Data and Routing Protocols:TCP/IP, RIP-1, RIP-2, DHCP
PPP over Ethernet (PPPoE)
Power Adapter
North America: 120V, 60 Hz, input...

108 Mbps Wireless Router WGT624 v4 Reference Manual
A-2 Technical Specifications and Default Configuration
v1.0, May 2007 Interface Specifications
LAN: 10BASE-T or 100BASE-TX, RJ-45
WAN: 10BASE-T or 100BASE-TX, RJ-45
Wireless
Radio Data Rates 1, 2, 5.5, 6, 9, 12, 18, 24, 36, 48, 54, and 108 Mbps 
Auto Rate Sensing
Frequency 2.4-2.5 GHz
Data Encoding: Direct Sequence Spread Spectrum (DSSS)
Maximum Computers Per Wireless 
Network:Limited by the amount of wireless network traffic generated by each 
node....

108 Mbps Wireless Router WGT624 v4 Reference Manual
Technical Specifications and Default Configuration A-3
v1.0, May 2007
Default Configuration Settings
You can use the reset button located on the back of your WGT624 v4 wireless router to reset all 
settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold 
the reset button for 3 seconds. Your wireless router will return to the factory configuration settings 
shown in the table below.
Table A-1.  Default...

108 Mbps Wireless Router WGT624 v4 Reference Manual
A-4 Technical Specifications and Default Configuration
v1.0, May 2007
Wireless
Wireless Communication Enabled
SSID Name NETGEAR
Security Disabled
Broadcast SSID Enabled
Transmission Speed Auto
*
Country/Region United States (in North America, otherwise varies by 
region)
RF Channel 11 i
n North America, otherwise varies by region
Operating ModeAuto 108 Mbps in North America & Europe, 
otherwise varies by region
Data Rate Best
Output Power Full
*....