Netgear Router WGT624 User Manual

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
Advanced Configuration 6-13
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To allow access from a range of IP addresses on the Internet, select IP address range. 
Enter a beginning and ending IP address to define the allowed range. 
c.To allow access from a single IP address on the Internet, select Only this PC. 
Enter the IP address that will be allowed access. 
3.Specify the Port Number that will be used for accessing the management interface.
web browser access...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
6-14 Advanced Configuration
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Turn UPnP On: UPnP can be enabled or disabled for automatic device configuration. The default 
setting for UPnP is enabled. If disabled, the router will not allow any device to automatically 
control the resources, such as port forwarding (mapping), of the router. 
Advertisement Period: The Advertisement Period is how often the router will broadcast its UPnP 
information. This value can range from 1...

Troubleshooting7-1
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Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your 108 Mbps Wireless Firewall Router 
WGT624. After each problem description, instructions are provided to help you diagnose and 
solve the problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.When power is first applied, verify that the Power LED is on.
2.After approximately 10 seconds, verify that:
a.The Local port LEDs are lit for...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
7-2Troubleshooting
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• Check that you are using the 12 V DC 800mA power adapter supplied by NETGEAR for this 
product.
If the error persists, you have a hardware problem and should contact technical support.
LEDs Never Turn Off 
When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the 
LEDs stay on, there is a fault within the router.
If all LEDs are still on one minute after power up:
•...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
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Troubleshooting the Web Configuration Interface
If you are unable to access the router’s web Configuration interface from a PC on your local 
network, check the following:
• Check the Ethernet connection between the PC and the router as described in the previous 
section.
• Make sure your PC’s IP address is on the same subnet as the router. If you are using the 
recommended addressing scheme, your PC’s address...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
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Troubleshooting the ISP Connection
If your router is unable to access the Internet, you should first determine whether the router is able 
to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your 
router must request an IP address from the ISP. You can determine whether the request was 
successful using the web Configuration Manager.
To check the WAN IP address:...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
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OR
Configure your router to spoof your PC’s MAC address. This can be done in the Basic Settings 
menu. Refer to “How to Manually Configure Your Internet Connection” on page 3-13.
If your router can obtain an IP address, but your PC is unable to load any web pages from the 
Internet:
• Your PC may not recognize any DNS server addresses. 
A DNS server is a host on the Internet that translates Internet names...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
7-6Troubleshooting
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If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in 
“Local or Internet Port LEDs Not On” on page...

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
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— If your ISP assigned a host name to your PC, enter that host name as the Account Name in 
the Basic Settings menu.
— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many 
broadband ISPs restrict access by only allowing traffic from the MAC address of your 
broadband modem, but some ISPs additionally restrict access to the MAC address of a 
single PC connected to that modem....

Reference Manual for the 108 Mbps Wireless Firewall Router WGT624
7-8Troubleshooting
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