Netgear Router WGR614v9 User Manual

							Wireless-G Router WGR614v9 Reference Manual
Troubleshooting7-9
v1.1, May 2008
Problems with Date and Time
Under Content Filtering in the main menu, select E-mail to display a screen that shows the current 
date and time of day. The Wireless-G Router uses the Network Time Protocol (NTP) to obtain the 
current time from one of several network time servers on the Internet. Each entry in the log is 
stamped with the date and time of day. Problems with the date and time function can include the 
following:
• Date shown is January 1, 2000.
Cause: The router has not yet successfully reached a network time server. Check that your 
Internet access settings are correct. If you have just completed configuring the router, wait at 
least 5 minutes, and check the date and time again.
• Time is off by one hour. 
Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the 
Adjust for Daylight Savings Time check box.
Solving Wireless Connection Problems
The first steps in solving wireless connection problems are these:
1.Using your wireless card’s setup utility program, make sure that your wireless card can find 
your wireless router.
2.Configure and test with the simplest wireless connection possible, and then add security.
The topics in this section describe these steps.
Using Your Wireless Card Setup Program
When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is 
installed that can provide helpful information about your wireless network. You can find this 
program in your Windows Program menu or as an icon in your system tray. Other wireless card 
manufacturers might include a similar program. 
If you have no specific wireless card setup program installed, you can use the basic setup utility in 
Windows by following these steps:
1.Open the Windows Control Panel, and double-click Network Connections.
2.In the LAN section, double-click Wireless Network Connection. 
						

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Use the setup program to scan for available wireless networks. Look for a network name (SSID) of 
NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear, 
check these conditions:
• Is your router’s wireless radio enabled? See “Viewing Advanced Wireless Settings” on 
page 2-10.
• Is your router’s SSID broadcast enabled? See “Viewing Advanced Wireless Settings” on 
page 2-10.
• Is your router set to a wireless standard that is not supported by your wireless card? Check the 
Mode setting as described in “Viewing and Configuring Basic ISP Settings” on page 1-5.
If your wireless network appears, but the signal strength is weak, check these conditions:
• Is your router too far from your computer, or too close? Place your computer near the router, 
but at least 6 feet away, and see whether the signal strength improves.
• Is your wireless signal obstructed by objects between the router and your computer? See 
“Optimizing Wireless Performance” on page 5-13.
If your wireless network appears and has good signal strength, configure your wireless card and 
router for the simplest possible connection as described in the next section.
Setting Up and Testing Basic Wireless Connectivity
Follow these instructions to set up and test basic wireless connectivity. Once you have established 
basic wireless connectivity, you can enable security settings appropriate to your needs.
Note: If you use a wireless computer to change wireless settings, you might be 
disconnected when you click Apply. Reconfigure your wireless adapter to match 
the new settings, or access the wireless router from a wired computer to make any 
further changes. 
						

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1.Select Wireless Settings under Setup in the main menu of the WGR614v9 router.
2.For the wireless network name (SSID), use the default name, or choose a suitable descriptive 
name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters. 
The default SSID is NETGEAR.
3.Select the region in which the wireless interface will operate.
4.Set the channel. The default channel is Auto.
This field determines which operating frequency is used. It should not be necessary to change 
the wireless channel unless you notice interference problems with another nearby wireless 
router or access point. Select a channel that is not being used by any other wireless networks 
within several hundred feet of your router. For more information about the wireless channel 
frequencies, click the link to the online document “Wireless Networking Basics” in 
Appendix B. 
5.Set the mode to b and g.
Figure 7-1
Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the 
SSID of any wireless access adapters must match the SSID you specify in the 
Wireless-G Router. If they do not match, you will not get a wireless connection 
to the Wireless-G Router. 
						

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6.For Security Options, select None.
7.Click Apply to save your changes.
8.Select Wireless Settings under Advanced in the main menu of the WGR614v9 router.
9.Make sure that the Enable Wireless Router Radio and Enable SSID Broadcast check boxes 
are selected.
10.Click Setup Access List.
11 .Make sure that the Turn Access Control On check box is not selected.
12.Configure and test your wireless computer for wireless connectivity.
Program the wireless adapter of your computer to have the same SSID and channel that you 
specified in the router, and disable encryption. Check that your computer has a wireless link 
and can obtain an IP address by DHCP from the router.
Once your computer has basic wireless connectivity to the router, you can configure the advanced 
wireless security functions of the computer and router (for more information about security, see 
Chapter 2, “Safeguarding Your Network”).
Note: If you are configuring the router from a wireless computer and you change the 
router’s SSID, channel, or security settings, you will lose your wireless 
connection when you click Apply. You must then change the wireless settings 
of your computer to match the router’s new settings.
Figure 7-2 
						

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Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the 
router’s administration password back to password. You can erase the current configuration and 
restore factory defaults in two ways:
• Use the Erase function of the router (see “Erasing the Configuration” on page 6-7).
• Use the restore factory settings button on the rear panel of the router. Use this method for cases 
when the administration password or IP address is not known.
To restore the factory default configuration settings when you do not know the administration 
password or IP address, you must use the restore settings button on the rear panel of the router.
1.Press and hold the restore settings button for 10 seconds.
2.Release the restore settings button, and wait for the router to reboot.
If the wireless router fails to restart, or the Power light continues to blink or turns solid amber, the 
unit might be defective. If the error persists, you might have a hardware problem and should 
contact Technical Support at http://www.netgear.com/support. 
						

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							Wireless-G Router WGR614v9 Reference Manual
Technical Specifications A-1
v1.0, February 2008
Appendix A
Technical Specifications
This appendix provides technical specifications for the Wireless-G Router Model WGR614v9.
SpecificationDescription
Network Protocol and Standards Compatibility
Data and routing protocols TCP/IP, DHCP
PPP over Ethernet (PPPoE)
Power Adapter
North America 120V, 60 Hz, input
United Kingdom, Australia 230V, 50 Hz, input
Europe 230V, 50 Hz, input
Japan 100V, 50/60 Hz, input
All regions (output) 12V DC @ 1A output, 12W maximum
Physical Specifications
Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.)
Weight 0.26 kg (0.57 lb)
Environmental Specifications
Operating temperature 0° to 40° C  (32º to 104º F)
Operating humidity 90% maximum relative humidity, noncondensing
Electromagnetic Emissions
Meets requirements of FCC Part 15 Class B
EN301489, EN300328, EN60950
C-Tick
Interface Specifications
LAN 10BASE-T or 100BASE-Tx, RJ-45
WAN 10BASE-T or 100BASE-Tx, RJ-45 
						

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Wireless
Radio data rates 1, 2, 5.5, 6, 9, 12, 18, 24, 36, 48, and 54 Mbps 
Auto Rate Sensing
Frequency 2.4-2.5Ghz
Data encoding 802.11b: Direct Sequence Spread Spectrum (DSSS) 
802.11g: Orthogonal Frequency Division Multiplexing (OFDM)
Maximum computers per wireless 
networkLimited by the amount of wireless network traffic each node 
generates. Typically 30–70 nodes.
Operating frequency ranges 2.412–2.462 GHz (US)
2.412–2.472 GHz (Japan)
2.412–2.472 GHz (Europe ETSI)
802.11 security 40-bit (also called 64-bit) and 128-bit WEP; and 
WPA-PSK, WPA2-PSK and WPA-PSK+WPA2-PSK
Default Factory Settings
Wireless Access Point Enabled
Wireless Access List (MAC filtering) All wireless stations allowed
SSID Broadcast  Enabled
SSID NETGEAR
11b/g RF Channel 11
Mode g and b
Authentication Type Open System
Security Disabled
SpecificationDescription 
						

							Related DocumentsB-1
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Appendix B
Related Documents
This appendix provides links to reference documents you can use to gain a more complete 
understanding of the technologies used in your NETGEAR product.
In addition, you can find initial setup instructions for your wireless router in the  .
Document Link
 TCP/IP Networking Basics
http://documentation.netgear.com/reference/enu/tcpip/index.htm
Wireless Networking Basicshttp://documentation.netgear.com/reference/enu/wireless/index.htm
Preparing Your Networkhttp://documentation.netgear.com/reference/enu/wsdhcp/index.htm
Virtual Private Networking 
Basicshttp://documentation.netgear.com/reference/enu/vpn/index.htm
Glossaryhttp://documentation.netgear.com/reference/enu/glossary/index.htm 
						

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B-2Related Documents
v1.1, May 2008