Netgear Router WGR614v9 User Manual

Wireless-G Router WGR614v9 Reference Manual
Using Network Monitoring Tools 6-11
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Enabling Remote Management Access
Using the Remote Management feature, you can allow a user on the Internet to configure, upgrade, 
and check the status of your Wireless-G Router. From the main menu of the browser interface, 
under Advanced, select Remote Management.
To configure your router for remote management:
1.Select the Turn Remote Management On check box.
Figure 6-9
Note: Be sure to change the router’s...

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2.Under Allow Remote Access By, specify what external IP addresses will be allowed to access 
the router’s remote management.
• To allow access from any IP address on the Internet, select Everyone. 
• To allow access from a range of IP addresses on the Internet, select IP Address Range.
Enter a beginning and ending IP address to define the allowed range. 
• To allow access from a single IP address on the...

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Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your Wireless-G Router Model 
WGR614v9. After each problem description, instructions are provided to help you diagnose and 
solve the problem. As a first step, please review the Quick Tips.
This chapter includes the following sections:
•“Troubleshooting Quick Tips”
•“Troubleshooting Basic Functions” on page 7-3
•“Troubleshooting the Web Configuration Interface” on page 7-4
•“Troubleshooting the Internet...

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4.Turn on the wireless router and wait 1 minute.
5.Turn on the computers. 
Make sure that the Ethernet cables are securely plugged in.
• The Internet status light on the wireless router is on if the Ethernet cable connecting the 
wireless router and the modem is plugged in securely and the modem and wireless router are 
turned on. 
• For each powered-on computer connected to the wireless router by an Ethernet cable, the...

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Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1.When power is first applied, verify that the Power light  is on.
2.After approximately 10 seconds, verify that:
a.The Power light is solidly on.
b.The Internet light is on.
c.A numbered LAN port light is on for any local port that is connected to a computer. This 
indicates that a link has been established to...

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If the error persists, you might have a hardware problem and should contact Technical Support at 
www.netgear.com/support.
The Internet or Ethernet port lights are not on.
If either the Ethernet port lights or the Internet light does not come on when the Ethernet 
connection is made, check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the modem or 
computer.
• Make sure that...

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• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using 
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and opening it again, or try a different browser.
• Make sure that you are using the correct login information. The factory default login name is 
admin, and the password is password. Make sure that Caps Lock is off when entering this...

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• If your ISP requires a login, the login name or password might be set incorrectly.
• Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Basic Settings 
screen.
• Your ISP allows only one Ethernet MAC address to connect to Internet and might check for 
your computer’s MAC address. In this case, do one of the following:
– Inform your ISP that you have...

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Troubleshooting a Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the 
designated device. The device then responds with an echo reply. Troubleshooting a network is 
made very easy by using the ping utility in your computer or workstation.
Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your...

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– Verify that the IP address for your router and your computer are correct and that the 
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote 
device. 
1.From the Windows toolbar, click the Start button, and then select Run.
2.In the Windows Run window, type:
ping -n 10 
where  is the IP address of...