Netgear R6700 Nighthawk Ac1750 Smart Wifi Router Dual Band Gigabit User Manual

Troubleshooting 
171  Nighthawk AC1750 Smart WiFi Router
this range, check the connection from the computer to the router, and reboot your 
computer.
•If your router’s IP address was changed and you do not know the current IP address, 
clear the router’s configuration to factory defaults. This sets the router’s IP address to 
192.168.1.1. For more information, see 
Factory Settings on page 178.
•Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using 
Internet Explorer,...

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172 Nighthawk AC1750 Smart WiFi Router 
If your router is still unable to obtain an IP address from the ISP, the problem might be one of 
the following:
•Your Internet service provider (ISP) might require a login program. 
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of 
login.
•If your ISP requires a login, the login name and password might be set incorrectly.
•Your ISP might check for your computer’s host name. 
Assign the computer host name of your...

Troubleshooting 
173  Nighthawk AC1750 Smart WiFi Router
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
The BASIC Home screen displays.
4. Click the ADVANCED tab.
The ADVANCED Home screen displays.
5. Click the Connection Status button. 
The Connection Status screen displays.
6. Check the Connection Status screen to see if your PPPoE connection is working.
If you are not...

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174 Nighthawk AC1750 Smart WiFi Router 
Changes Not Saved
If the router does not save the changes you make in the router interface, do the following:
•When entering configuration settings, always click the Apply button before moving to 
another screen or tab or your changes are lost. 
•Click the Refresh or Reload button in the web browser. It is possible that the changes 
were made, but the old settings are in the web browser’s cache.
Wireless Connectivity
If you are experiencing trouble...

Troubleshooting 
175  Nighthawk AC1750 Smart WiFi Router
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up 
correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You should see a message like this one:
Pinging  with 32 bytes...

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176 Nighthawk AC1750 Smart WiFi Router 
where  is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in Test 
the LAN Path to Your Router on page 175.
If you do not receive replies, check the following:
•Check that the IP address of your router is listed on your computer as the default 
gateway. If DHCP assigns the IP configuration of your computers, this information is not 
visible in your...

177
A
A.   Supplemental Information
This appendix includes technical information about your router.
This appendix covers the following topics: 
•Factory Settings 
•Technical Specifications  

 Supplemental Information
178 Nighthawk AC1750 Smart WiFi Router 
Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object 
to press and hold the Reset button on the back of the router for at least seven seconds. The 
router resets, and returns to the factory configuration settings shown in the following table.
Table 3.  Factory default settings  
FeatureDefault behavior
Router loginUser login URLwww.routerlogin.com or www.routerlogin.net
User...

 Supplemental Information
179  Nighthawk AC1750 Smart WiFi Router
WirelessWireless communicationEnabled
SSID nameSee router label
SecurityWPA2-PSK (AES)
Broadcast SSIDEnabled
Transmission speedAuto*
Country/regionUnited States in the US; otherwise varies by region
RF channel6 until region selected
Operating modeUp to 450 Mbps at 2.4 GHz, 1300 Mbps at 5 GHz
*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network 
conditions and environmental...

 Supplemental Information180
Nighthawk AC1750
 Smart  WiFi Router 
Technical Specifications
Table 4.  R6700 router specifications  
FeatureDescription
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapter • North America: 
 120V,  60  Hz,  input
•  All regions (output): 12V/3.5A DC output
Dimensions  Dimensions: 280 mm x 182 mm x 49 mm (11 in. x 7.17 in. x 1.9 in.) 
Weight  Weight: 430 g (0.94 lb)
Operating temperature 0° to 40°C
  (32º to...