Netgear R6200v2 Smart Wifi Router Ac1200 Dual Band Gigabit User Manual

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121  R6200v2 Smart WiFi Router
•Your ISP allows only one Ethernet MAC address to connect to Internet and might check 
for your computer’s MAC address. In this case, do one of the following:
-Inform your ISP that you have bought a new network device, and ask them to use the 
router’s MAC address.
-Configure your router to clone your computer’s MAC address.
If your router can obtain an IP address, but your computer is unable to load any web pages 
from the Internet:
•Your computer might not recognize any DNS server addresses. 
A DNS server is a host on the Internet that translates Internet names (such as www 
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or 
two DNS servers for your use. If you entered a DNS address during the router’s 
configuration, reboot your computer, and verify the DNS address. You can configure your 
computer manually with DNS addresses, as explained in your operating system 
documentation.
•Your computer might not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer, 
and verify the gateway address.
•You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no 
longer need to run that software after installing your router. You might need to go to 
Internet Explorer and select Tools > Internet Options, click the Connections tab, and 
select Never dial a connection.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1.Select Administration > Router Status.
2.Click Connection Status. 
3.Check the Connection Status display to see if your PPPoE connection is up and working.
4.If any of the fields on the Connection Status screen indicate Failed, you can attempt to 
reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
5.If you cannot connect after several minutes, you might be using an incorrect service name, 
user name, or password. There might also be a provisioning problem with your ISP.
Note:Unless you connect manually, the router does not authenticate using 
PPPoE until data is transmitted to the network. 
						

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122 R6200v2 Smart WiFi Router 
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages 
from the Internet, check the following:
•Your computer might not recognize any DNS server addresses. A DNS server is a host 
on the Internet that translates Internet names (such as www addresses) to numeric IP 
addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you 
entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as 
explained in the documentation for your computer.
•Your computer might not have the router configured as its default gateway.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by 
your computer as the default gateway address.
•You might be running login software that is no longer needed. If your ISP provided a 
program to log you in to the Internet (such as WinPoET), you no longer need to run that 
software after installing your router. You might need to go to Internet Explorer and select 
Tools > Internet Options, click the Connections tab, and select Never dial a 
connection.
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
•When entering configuration settings, always click the Apply button before moving to 
another screen or tab, or your changes are lost. 
•Click the Refresh or Reload button in the web browser. The changes might have 
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem. 
•Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi 
On/Off button on the side of the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and 
does not show up in your wireless client’s scanning list. (By default, SSID broadcast is 
enabled.)
•Does your wireless device support the security that you are using for your wireless 
network (WPA or WPA2)? 
						

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123  R6200v2 Smart WiFi Router
•If you want to view the wireless settings for the router, use an Ethernet cable to connect a 
computer to a LAN port on the router. Then log in to the router, and select Wireless see 
(
Basic Wireless Settings on page 25). 
Note: Be sure to click the Apply button if you changed the settings.
If your wireless device finds your network, but the signal strength is weak, check these 
conditions:
•Is your router too far from your computer, or too close? Place your computer near the 
router, but at least 6 feet (1.8 meters) away, and see whether the signal strength 
improves.
•Are objects between the router and your computer blocking the wireless signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to 
the designated device. The device then responds with an echo reply. You can easily 
troubleshoot a network is easy using the ping utility in your computer or workstation. 
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up 
correctly.
To ping the router from a Windows computer:
1.From the Windows toolbar, click Start and select Run.
2.In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3.Click OK.
You should see a message like this one:
Pinging  with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to 
which you are connected. 
						

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124 R6200v2 Smart WiFi Router 
Check that the appropriate LEDs are on for your network devices. If your router and 
computer are connected to a separate Ethernet switch, make sure that the link LEDs are 
lit for the switch ports that are connected to your computer and router.
•Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and 
configured on your computer. 
Verify that the IP address for your router and your computer are correct and that the 
addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote 
device.
1.From the Windows toolbar, click the Start button and select Run.
2.In the Windows Run window, type:
ping -n 10 
where  is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, replies like those shown in the previous section are 
displayed.
If you do not receive replies:
•Check that your computer has the IP address of your router listed as the default gateway. 
If the IP configuration of your computer is assigned by DHCP, this information is not 
visible in your computer Network Control Panel. Verify that the IP address of the router is 
listed as the default gateway.
•Check to see that the network address of your computer (the portion of the IP address 
specified by the subnet mask) is different from the network address of the remote device.
•Check that your cable or DSL modem is connected and functioning.
•If your ISP assigned a host name to your computer, enter that host name as the account 
name in the Internet Setup screen.
•Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your 
broadband modem. Some ISPs additionally restrict access to the MAC address of a single 
computer connected to that modem. If so, configure your router to “clone” or “spoof” the MAC 
address from the authorized computer.  
						

							125
A
A.   Supplemental Information
This appendix covers the following topics: 
•Factory Settings 
•Technical Specifications  
						

							Supplemental Information
126 R6200v2 Smart WiFi Router
Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object 
to press and hold the Reset button on the back of the router for at least 7 seconds. The router 
resets, and returns to the factory configuration settings shown in the following table.
Table 3.  Factory default settings  
FeatureDefault behavior
Router loginUser login URLwww.routerlogin.com or www.routerlogin.net
User name (case-sensitive)admin 
Login password (case-sensitive)password
Internet 
connectionWAN MAC addressUse default hardware address
WAN MTU size1500
Port speedAutoSensing
Local network 
(LAN)LAN IP192.168.1.1
Subnet mask255.255.255.0
DHCP serverEnabled
DHCP range192.168.1.2 to 192.168.1.254
Time zonePacific time
Time zone daylight savings timeDisabled
Allow a registrar to configure this 
routerEnabled
DHCP starting IP address192.168.1.2
DHCP ending IP address192.168.1.254
DMZDisabled
Time zoneGMT for WW except NA and GR, GMT+1 for GR, GMT-8 
for NA
Time zone adjusted for daylight 
savings timeDisabled
SNMPDisabled
FirewallInbound (communications coming 
in from the Internet)Disabled (except traffic on port 80, the HTTP port)
Outbound (communications going 
out to the Internet)Enabled (all)
Source MAC filteringDisabled 
						

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127 R6200v2 Smart WiFi Router
WirelessWireless communicationEnabled
SSID nameSee router label
SecurityWPA2-PSK (AES)
Broadcast SSIDEnabled
Transmission speedAuto*
Country/regionUnited States in the US; otherwise varies by region
RF channel6 until region selected
Operating modeUp to 145 Mbps at 2.4 GHz, Up to 867 Mbps at 5 GHz
FirewallInbound (communications coming 
in from the Internet)Disabled (bars all unsolicited requests)
Outbound (communications going 
out to the Internet)Enabled (all)
*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. 
Network conditions and environmental factors, including volume of network traffic, building materials and 
construction, and network overhead, lower actual data throughput rate.
Table 3.  Factory default settings  (continued)
FeatureDefault behavior 
						

							Supplemental Information
128 R6200v2 Smart WiFi Router
Technical Specifications
Table 4.  R6200v2 Router specifications  
FeatureDescription
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapter • North  America:  120V,  60  Hz,  input
• UK, Australia: 240V, 50 Hz, input
• Europe: 230V, 50 Hz, input
• All regions (output): 12V DC @ 2.5A, output
Dimensions  Dimensions: 1195 x 199 x 65 mm (7.68 x 7.83 x 2.56 in.)
Weight  Weight: 417g (0.91 lbs)
Operating temperature 0° to 40° C   (32º to 104º F)
Operating humidity 90% maximum relative humidity, noncondensing
Electromagnetic emissions FCC Part 15 Class B
VCCI Class B
EN 55 022 (CISPR 22), Class B C-Tick N10947
LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the 
footnote for the previous table. 
Radio data rates Auto Rate Sensing
Data encoding standards IEEE 802.11ac 2.0
IEEE 802.11n version 2.0 
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz 
IEEE 802.11n, IEEE 802.11a 5.0 GHz
Maximum computers per 
wireless networkLimited by the amount of wireless network traffic generated by each node 
(typically 50–70 nodes).
Operating frequency range 2.4 GHz
2.412–2.462 GHz (US) 
2.412–2.472 GHz (Japan) 
2.412–2.472 GHz (Europe ETSI)
5 GHz
5.18–5.24 + 5.745–5.825 GHz (US) 
5.18–5.24 GHz (Europe ETSI)
802.11 security WPA-PSK, WPA2-PSK, and WPA/WPA2 
						

							129
B
B.   Notification of Compliance
NETGEAR Dual Band - Wireless
Regulatory Compliance Information
This section includes user requirements for operating this product in ac\
cordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comp\
ly with the applicable requirements may 
result in unlawful operation and adverse action against the end-user by \
the applicable National regulatory authority.
This products firmware limits operation to only the channels allowed in\
 a particular Region or Country. Therefore, all  options described in this users guide may not be available in your vers\
ion of the product.
Europe – EU Declaration of Conformity 
Products bearing themarking comply with the following EU directives:
• Directive 2004/108/EC
• Low V
 oltage Directive 2006/95/EC
If this product has telecommunications functionality, it also complies with the requirements of the following EU 
Directive: • R&TTE Directive 1999/5/EC
Compliance with these directives implies conformity to harmonized Europe\
an standards that are noted in the EU 
Declaration of Conformity
 . 
Intended for indoor use only in all EU member states, EFTA states, and Switzerland.
This device may not be used for setting up outdoor radio links in France\
 and in some areas the RF output power may  be limited to 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. Fo\
r detailed information the end-user should 
contact the national spectrum authority in France.
FCC Requirements for Operation in the United States 
FCC Information to User
This product does not contain any user serviceable components and is to \
be used with approved antennas only. 
Any product changes or modifications will invalidate all applicable regu\
latory certifications and approvals.
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for\
 an uncontrolled environment. This  equipment should be installed and operated with minimum distance of 20 c\
m between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with\
 any other antenna or transmitter except in  accordance with FCC multi-transmitter product procedures. 
FCC Declaration of Conformity
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare u\
nder our sole responsibility that the 
R6200v2 Smart WiFi Router complies with Part 15 Subpart B of FCC CFR47 R\
ules. Operation is subject to the 
following two conditions:
• This device may not cause harmful interference, and
•  This device must accept any interference received, including interferenc\
e that may cause undesired operation. 
						

							Notification of Compliance
130 R6200v2 Smart WiFi Router
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be determined by turning the equipment off and on, the user 
is encouraged to try to correct the interference by one or more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is 
connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
• Any changes or modifications not expressly approved by the party responsible for compliance could void the 
user’s authority to operate this equipment. 
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation. 
• For product available in the USA and Canada market, only channel 1~11 can be operated. Selection of other 
channels is not possible.
• Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. 
Sélection dautres canaux nest pas possible.
• This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or 
transmitter except in accordance with FCC multi-transmitter product procedures.
• Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre 
antenne ou transmetteur.
• All cables used to connect peripherals must be shielded and grounded. Operation with cables connected to 
peripherals that are not sheilded and grounded may result interference to radio and television reception.
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (R6200v2 Smart WiFi Router) does not exceed the Class B limits for radio-noise emissions from 
digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada
Industry Canada
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
IMPORTANT NOTE: Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment 
should be installed and operated with minimum distance 20cm between the radiator & your body.
Caution:
The device for the band 5150-5250 MHz is only for indoor usage to reduce po-tential for harmful interference to 
co-channel mobile satellite systems. 
Ce dispositif est conforme à la norme CNR-210 dIndustrie Canada applicable aux appareils radio exempts de licence. 
Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage 
préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un 
fonctionnement indésirable.