Netgear R6200 Manual
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350 East Plumeria Drive San Jose, CA 95134 USAJuly 2013 202-11029-02 Dual Band 11ac WiFi Router R6200 User Manual
2 Dual Band 11ac WiFi Router R6200 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Chapter 2 Getting Started with NETGEAR Genie Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 14 Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 14 Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 NETGEAR Genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Use NETGEAR Genie After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Router Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . 18 NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 19 NETGEAR genie Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Chapter 3 Genie Basic Settings Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 ReadySHARE USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Wireless Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . 30 Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 32
4 Dual Band 11ac WiFi Router R6200 Chapter 4 Genie Advanced Home NETGEAR genie Advanced Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Chapter 5 USB Storage USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 File-sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 58 Access the Router USB Drive Remotely Using FTP . . . . . . . . . . . . . . . 58 Chapter 6 ReadySHARE Printer ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7 Security Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Chapter 8 Administration Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Internet Provider (WAN) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 78 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 79
5 Dual Band 11ac WiFi Router R6200 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Chapter 9 Advanced Settings Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . 87 Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 93 Port Forwarding to Permit External Host Communications . . . . . . . . . . 94 How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . 95 Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Chapter 10 Troubleshooting Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Troubleshooting with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Internet or Ethernet Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . 113 Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 The Push N Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . 113 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
6 Dual Band 11ac WiFi Router R6200 Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 117 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 118 Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 119 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Appendix B Notification of Compliance Index
7 1 1. Hardware Setup Getting to know your router The NETGEAR R6200 WiFi Router is compatible with the latest WiFi devices, and is backward compatible with 802.11 a/b/g and n devices. The R6200 with simultaneous dual band WiFi technology offers speeds up to 300 1 to 8672 Mbps and avoids interference, ensuring top WiFi speeds and reliable connections. You can also use the Gigabit Ethernet ports and USB port to connect local devices. The router automatically uses NETGEAR Beamforming+ technology to enhance WiFi performance. Because it’s automatic, you don’t have to turn on Beamforming+ or configure it. When you connect to the WiFi network, Beamforming+ focuses on your location for even better WiFi performance and speed. Beamforming+ locks onto your laptop, tablet, or smartphone, and follows as you move from place to place, so you keep your optimal WiFi connection. If you already set up your router, you can skip this chapter. If you have not done that yet, this chapter covers the hardware setup. Chapter 2, Getting Started with NETGEAR Genie, explains how to access your router to view or change its settings. This chapter contains the following sections: •Unpack Your Router •Position Your Router •Hardware Features For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com. 1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 867 Mbps is approximately 3x faster than 802.11n 300 Mbps. 2. Up to 867 Mbps wireless speeds achieved when connecting to other 802.11ac 867 Mbps devices.
Hardware Setup8 Dual Band 11ac WiFi Router R6200 Unpack Your Router Open the box and remove the router, cables, and installation guide. Ethernet cable Dual Band WiFi Router Power adapter Figure 1. Check the package contents Your box contains the following items: • Dual Band 1 1ac WiFi Router R6200 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR de\ aler. Keep the carton and original packing materials, in case you return the product fo\ r repair . Position Your Router The router lets you access your network from virtually anywhere within t\ he operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your route\ r. For example, the thickness and number of walls the wireless signal passes through can lim\ it the range. For best results, place your router: • Near the center of the area where your computers and other devices opera\ te, and preferably within line of sight to your wireless devices. • So it is accessible to an AC power outlet and near Ethernet cables for wired computers. • In an elevated location such as a high shelf, keeping the number of wall\ s and ceilings between the router and your other devices to a minimum.
Hardware Setup 9 Dual Band 11ac WiFi Router R6200 •Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, PCs, the base of a cordless phone, or a 2.4-GHz cordless phone. •Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 4 channels (for example, use Channels 1 and 5, or 6 and 10). Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label. Pay particular attention to the LEDs on the front panel.
Hardware Setup10 Dual Band 11ac WiFi Router R6200 Front and Side Panel The router front panel has the status LEDs and icons shown in the follow\ ing figure. LEDs WiFi On/Off button WPS button Figure 2. Router front and side view Table 1. Front panel LED descriptions LEDDescription Power • Solid amber . The router is starting up. • Blinking amber . The firmware is upgrading, or the Restore Factory Settings button was pressed. • Solid green . The router is ready. • Blinking green . The firmware is corrupted. See www.netgear.com/support. • Off. Power is not supplied to the router . Internet • Solid green . The Internet connection is ready. • Solid amber . The Ethernet cable connection to the modem has been detected. • Off. No Ethernet cable is connected to the modem. Wireless • Solid blue . The wireless radio is operating in either 2.4 GHz or 5 GHz mode. • Blinking : The router is in WPS mode. • Off. The wireless radios are off for both 2.4 GHz and 5 GHz. USB • Solid blue : The router has accepted the USB device. The USB device is ready to be used. • Blinking blue : A USB HDD is plugged in and is trying to connect. • Off: No USB device is connected, someone clicked the Safely Remove Hardware\ button and it is now safe to remove the attached USB device. The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.