Netgear N150 Manual

Configuring Your Wireless Network 27
Your wireless router is now configured to provide Internet access for your network. Your wireless 
router automatically connects to the Internet when one of your computers requires access. It is not 
necessary to run a dialer or login application such as Dial-Up Networking or Enternet to connect, 
log in, or disconnect. These functions are performed automatically by the wireless router as 
needed.
To access the Internet from any computer connected to your wireless...

Troubleshooting28
Troubleshooting
If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you 
have connected and set up your router correctly. You can find help with the following problems:
•“Basic Setup Checklist” on page 28
•“Checking Basic Router Functions” on page 29
•“Troubleshooting Login Problems” on page 31
•“Checking the Internet Service Connection” on page 32
•“Obtaining an Internet IP Address” on page 32
•“Using the Ping Utility to Troubleshoot” on...

Troubleshooting29
•Make sure the network settings of the computer are correct. 
– LAN connected computers must be configured to obtain an IP address automatically using 
DHCP. For more information, see the links in  “Related Documents” on page 40.
– Some cable modem services require you to use the MAC address of the computer 
registered on the account. If so, in the Router MAC Address section of the Basic Settings 
menu, select “Use this Computer’s MAC Address.” Click Apply to save your settings....

Troubleshooting30
– Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
•Power Light Blinks Green Slowly and Continuously. The router firmware is corrupted.
To restore your firmware:
a. Make sure your PC is connected to your router and the router is powered on.
b. Insert the Resource CD that came with your router into your PC. 
– The CD will automatically start and detect the language you...

Troubleshooting31
b. Clear the router’s configuration to factory defaults. This will set the router’s IP address to 
192.168.1.1. This procedure is explained in “Restoring the Default Password and 
Configuration Settings” on page 39.
c. Turn the power off and back on to see if the router recovers.
•Internet or LAN Port Lights Not On. If either the LAN or Internet lights do not light when 
the Ethernet connection is made, check the following:
a. Make sure that the Ethernet cable connections are secure at...

Troubleshooting32
• If your router’s IP address has been changed and you don’t know the current IP address, reset 
the router’s configuration to the factory defaults. This procedure will reset the router’s IP 
address to 192.168.1.1 (see “Restoring the Default Password and Configuration Settings” on 
page 39).
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet 
Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and 
reopening it...

Troubleshooting33
To check the Internet IP address from the browser interface: 
1.
Log in to the wireless router.
2.Select the Router Status link under the Maintenance heading to check that an IP address is 
shown for the Internet Port. If 0.0.0.0 is shown, your wireless router has not obtained an IP 
address from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem might 
be one of the following:
• Your service provider might require a...

Troubleshooting34
If you cannot connect after several minutes, you might be using an incorrect service name, 
user name, or password. There also might be a provisioning problem with your ISP.
Troubleshooting Internet Browsing
If your wireless router can obtain an IP address but your computer is unable to load any web pages 
from the Internet, check the following:
•Your computer might not recognize any DNS server addresses. A DNS server is a host on 
the Internet that translates Internet names (such as...

Troubleshooting35
If the path is working, you see this message:
Reply from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx 
If the path is not working, you see this message:
Request timed out 
If the path is not working correctly, you could have one of the following problems:
• Wrong physical connections
– Make sure the LAN port light is on. If the light is off, follow the instructions in “Basic 
Setup Checklist” on page 28.
– Check that the corresponding lights are on for your computer’s network...

Troubleshooting36
• Check to see that the network address of your PC (the portion of the IP address specified by 
the netmask) is different from the network address of the remote device.
• If your ISP assigned a host name to your PC, enter that host name as the Account Name in the 
Basic Settings menu.