Netgear D6400 Ac1600 Wifi Vdsl Adsl Modem Router 802 11ac Dual Band Gigabit User Manual

Troubleshooting 
281  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
•Does your WiFi device support the security that you are using for your WiFi network 
(WEP, WPA, or WPA2)? For information about changing the WiFi security, see 
Manage 
the Basic WiFi Settings and WiFi Security of the Main Network on page 93.
Tip:If you want to change the WiFi settings of the modem router’s main 
network, use a wired connection to avoid being disconnected when 
the new WiFi settings take effect.
If your WiFi device...

Troubleshooting 
282 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
If the path is not functioning correctly, one of the following problems might be occurring:
•Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to 
which you are connected.
Check that the appropriate LEDs are on for your network devices. If your modem router 
and computer are connected to a separate Ethernet switch, make sure that the link LEDs 
are lit for the switch ports...

283
A
A.   Supplemental Information
This appendix covers the following topics: 
•Factory Settings
•Technical Specifications 

 Supplemental Information
284 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Factory Settings
You can reset the modem router to the factory default settings that are shown in the following 
table. 
For more information about resetting the modem router to its factory settings, see Return the 
Modem Router to Its Factory Default Settings on page 222.
Table 5.  D6400 modem router factory default settings 
FeatureDefault Settings
Router login
User login URLhttp://routerlogin.net, http://routerlogin.com, or...

 Supplemental Information
285  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
WiFi network key (passphrase)See product label
Country/region• North America:  United  States
• Europe: Europe
• Other continents: Varies by region
RF channelAuto. The available channels depend on the region.
Transmission speedAuto1
Operating mode• Up to 300 Mbps at 2.4 GHz
• Up to 1300 Mbps at 5 GHz
Guest WiFi network
WiFi communicationDisabled
SSID name• 2.4 GHz band: NETGEAR-Guest
• 5 GHz band: NETGEAR-5G-Guest
SSID...

 Supplemental Information
286 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Technical Specifications
Table 6.  D6400 modem router specifications 
FeatureDescription
Data and routing protocolsTCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapter• North America: 120V, 60 Hz, input
• UK, Australia: 240V, 50 Hz, input
• Europe: 230V, 50 Hz, input
• All regions: 12V @ 2.5 A output
DimensionsDimensions: 191 mm x 198.5 mm x 65 mm (7.5 in. x 7.8 in. x 2.6 in.)...

 Supplemental Information
287  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Operating frequency range• 2.4 GHz band
-  US: 2.412–2.462 GHz
-  Europe: 2.412–2.472 GHz
-  Australia: 2.412–2.472 GHz
-  Japan: 2.412–2.472 GHz
• 5 GHz band
-  US: 5.18–5.24 + 5.745–5.825 GHz
-  Europe: 5.18–5.24 GHz and DFS (5.25–5.35 + 5.47–5.725, excluding 
5.60–5.65)
-  Australia: 5.18–5.24 + 5.745–5.825 GHz and DFS (5.25–5.35 + 
5.47–5.725, excluding5.60–5.65)
-  Japan: 5.18–5.24 GHz
802.11 securityWPA2-PSK, WPA/WPA2,...