Netgear Cm500 High Speed Cable Modem Docsis 3 0 User Manual
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Page 21
![Page 21
Manage and Monitor 21
CM500 High Speed Cable Modem
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED.
5. Click the Factory reset button.
A confirmation message displays.
6. Click the OK button.
The configuration is reset to factory default settings. When the reset i\
s complete, the cable modem reboots.
This...](http://img.usermanuals.tech/thumb/55/59051/w300_cm500-high-speed-cable-modem-docsis-3-0-user-manual-20.png "Page 21
Manage and Monitor 21
CM500 High Speed Cable Modem
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED.
5. Click the Factory reset button.
A confirmation message displays.
6. Click the OK button.
The configuration is reset to factory default settings. When the reset i\
s complete, the cable modem reboots.
This...")
Manage and Monitor 21 CM500 High Speed Cable Modem A login screen displays. 3. Enter the cable modem user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED. 5. Click the Factory reset button. A confirmation message displays. 6. Click the OK button. The configuration is reset to factory default settings. When the reset i\ s complete, the cable modem reboots. This...
Page 22
![Page 22
Manage and Monitor 22
CM500 High Speed Cable Modem
To change the starting frequency:
1.
Launch a web browser from a computer that is attached over an Ethernet c\
able to the
cable modem or from a computer that is connected to a WiFi router that i\
s attached over an
Ethernet cable to the cable modem.
2. T
ype http://192.168.100.1.
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin.
The default password is password . The user name and
password are...](http://img.usermanuals.tech/thumb/55/59051/w300_cm500-high-speed-cable-modem-docsis-3-0-user-manual-21.png "Page 22
Manage and Monitor 22
CM500 High Speed Cable Modem
To change the starting frequency:
1.
Launch a web browser from a computer that is attached over an Ethernet c\
able to the
cable modem or from a computer that is connected to a WiFi router that i\
s attached over an
Ethernet cable to the cable modem.
2. T
ype http://192.168.100.1.
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin.
The default password is password . The user name and
password are...")
Manage and Monitor 22 CM500 High Speed Cable Modem To change the starting frequency: 1. Launch a web browser from a computer that is attached over an Ethernet c\ able to the cable modem or from a computer that is connected to a WiFi router that i\ s attached over an Ethernet cable to the cable modem. 2. T ype http://192.168.100.1. A login screen displays. 3. Enter the cable modem user name and password. The user name is admin. The default password is password . The user name and password are...
Page 23
23 3 3. Troubleshooting This chapter provides information about troubleshooting your cable modem. The chapter includes the following sections: •Use LEDs to Troubleshoot •Cannot Log In to the Cable Modem •Troubleshoot the Cable Internet Connection Note:NETGEAR provides helpful articles and documentation at http://support.netgear.com.
Page 24
![Page 24
Troubleshooting 24
CM500 High Speed Cable Modem
Use LEDs to Troubleshoot
The following table provides help when you are using the LEDs for troubl\
eshooting.
Table 2. Troubleshooting with LEDs
LED BehaviorAction
All LEDs are off when the cable modem is plugged in. •
Make sure that the power cord is properly connected to your cable
modem and that the power supply adapter is properly connected to a
functioning power outlet.
• Check that you are using the 12 VDC, 1.5A power adapter from
NETGEAR...](http://img.usermanuals.tech/thumb/55/59051/w300_cm500-high-speed-cable-modem-docsis-3-0-user-manual-23.png "Page 24
Troubleshooting 24
CM500 High Speed Cable Modem
Use LEDs to Troubleshoot
The following table provides help when you are using the LEDs for troubl\
eshooting.
Table 2. Troubleshooting with LEDs
LED BehaviorAction
All LEDs are off when the cable modem is plugged in. •
Make sure that the power cord is properly connected to your cable
modem and that the power supply adapter is properly connected to a
functioning power outlet.
• Check that you are using the 12 VDC, 1.5A power adapter from
NETGEAR...")
Troubleshooting 24 CM500 High Speed Cable Modem Use LEDs to Troubleshoot The following table provides help when you are using the LEDs for troubl\ eshooting. Table 2. Troubleshooting with LEDs LED BehaviorAction All LEDs are off when the cable modem is plugged in. • Make sure that the power cord is properly connected to your cable modem and that the power supply adapter is properly connected to a functioning power outlet. • Check that you are using the 12 VDC, 1.5A power adapter from NETGEAR...
Page 25
![Page 25
Troubleshooting 25
CM500 High Speed Cable Modem
Cannot Log In to the Cable Modem
If you cannot access the cable modem from computer that is connected to \
the cable modem
or to a router that is connected the cable modem,
check the following:
• If your computer is connected to the cable modem with an Ethernet cable,\
check the
connection.
• Make sure that your computer
’s IP address is on the same subnet as the cable modem.
The IP address of your computer must be in the range of 192.168.100.2 to\...](http://img.usermanuals.tech/thumb/55/59051/w300_cm500-high-speed-cable-modem-docsis-3-0-user-manual-24.png "Page 25
Troubleshooting 25
CM500 High Speed Cable Modem
Cannot Log In to the Cable Modem
If you cannot access the cable modem from computer that is connected to \
the cable modem
or to a router that is connected the cable modem,
check the following:
• If your computer is connected to the cable modem with an Ethernet cable,\
check the
connection.
• Make sure that your computer
’s IP address is on the same subnet as the cable modem.
The IP address of your computer must be in the range of 192.168.100.2 to\...")
Troubleshooting 25 CM500 High Speed Cable Modem Cannot Log In to the Cable Modem If you cannot access the cable modem from computer that is connected to \ the cable modem or to a router that is connected the cable modem, check the following: • If your computer is connected to the cable modem with an Ethernet cable,\ check the connection. • Make sure that your computer ’s IP address is on the same subnet as the cable modem. The IP address of your computer must be in the range of 192.168.100.2 to\...
Page 26
![Page 26
26
A
A. Technical Specifications
The following table lists the technical specifications for the cable mod\
em.
Table 3. Technical specifications
FeatureSpecification
Power adapter • Input: 1
10–120V, 47–60 Hz
• Output: 12 VDC, 1.5A
Physical specifications • Dimensions (W x D x H): 2.4 x 4.9 x 7.3 in. (60 x 124 x 185 mm)
• W
eight: 0.62 lb (0.28 kg)
Environmental • Operating temperature: 32° to 104°F (0° to 40°C)
• Operating humidity: 90% maximum relative humidity
, noncondensing
Interface • Local:...](http://img.usermanuals.tech/thumb/55/59051/w300_cm500-high-speed-cable-modem-docsis-3-0-user-manual-25.png "Page 26
26
A
A. Technical Specifications
The following table lists the technical specifications for the cable mod\
em.
Table 3. Technical specifications
FeatureSpecification
Power adapter • Input: 1
10–120V, 47–60 Hz
• Output: 12 VDC, 1.5A
Physical specifications • Dimensions (W x D x H): 2.4 x 4.9 x 7.3 in. (60 x 124 x 185 mm)
• W
eight: 0.62 lb (0.28 kg)
Environmental • Operating temperature: 32° to 104°F (0° to 40°C)
• Operating humidity: 90% maximum relative humidity
, noncondensing
Interface • Local:...")
26 A A. Technical Specifications The following table lists the technical specifications for the cable mod\ em. Table 3. Technical specifications FeatureSpecification Power adapter • Input: 1 10–120V, 47–60 Hz • Output: 12 VDC, 1.5A Physical specifications • Dimensions (W x D x H): 2.4 x 4.9 x 7.3 in. (60 x 124 x 185 mm) • W eight: 0.62 lb (0.28 kg) Environmental • Operating temperature: 32° to 104°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity , noncondensing Interface • Local:...