Netgear Centria Wndr4700 Wndr4720 Media Storage Router User Manual
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350 East Plumeria Drive San Jose, CA 95134 USASeptember 2014 202-11016-03 v1.0 CENTRIA User Manual Models: WNDR4700 WNDR4720
2 CENTRIA WNDR4700/WNDR4720 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.
3 Contents Chapter 1 Hardware Setup Unpack CENTRIA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Install CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Install an Optional Internal Hard Disk Drive (HDD) . . . . . . . . . . . . . . . . . . 15 HDD Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Remove a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Requirements for Optional USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Chapter 2 Getting Started with NETGEAR genie Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 21 Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 21 Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . 24 NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 25 Chapter 3 NETGEAR genie Basic Settings Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 ReadySHARE Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Wireless Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Change WPA Security Option and Password . . . . . . . . . . . . . . . . . . . . 35 Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 37
4 CENTRIA WNDR4700/WNDR4720 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 39 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chapter 5 Storage ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Storage Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Safely Remove a USB or Internal Hard Drive . . . . . . . . . . . . . . . . . . . . . . 59 Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 61 Access the Router’s USB Drive Remotely Using FTP . . . . . . . . . . . . . . . . 61 Back Up Your Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 ReadySHARE Vault Windows Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Time Machine HDD Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Time Machine USB Drive Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Back Up an SD Card onto the Internal HDD . . . . . . . . . . . . . . . . . . . . . 69 Replace the Internal Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Format the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Chapter 6 ReadySHARE Printer ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Chapter 7 Security Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5 CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Chapter 8 Administration Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Internet Port (WAN) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 93 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 94 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Chapter 9 Advanced Settings Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . 100 Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . 107 Port Forwarding to Permit External Host Communications . . . . . . . . . 108 How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . 109 Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . 110 Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . 111 Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Auto Detect Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Auto Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 6to4 Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
6 CENTRIA WNDR4700/WNDR4720 Chapter 10 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Hard Disk Drive (HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 HDD LED Is Red or Red and Green. . . . . . . . . . . . . . . . . . . . . . . . . . . 130 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Wireless LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Cannot Log In to CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 135 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 135 Test the LAN Path to CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 136 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
7 1 1. Hardware Setup Getting to know your CENTRIA NETGEAR CENTRIA is an all-in-one device with three essential functions. • Back up automatically. All your computers—Windows PCs and Macs—can back up incrementally on the CENTRIA internal hard drive or on an external USB storage drive. • Share easily. Store your files and media on your CENTRIA and access or stream them from any Internet-enabled device. • Connect quickly. Enjoy high-performance connectivity throughout your home with your 900 Mbps, dual-band WiFi router. CENTRIA comes in two models: WNDR4720, which comes with a 2 TB hard drive, and WNDR4700, for which you provide your own hard drive. You can upgrade the hard disk drive at any time. Both models have two SuperSpeed USB 3.0 ports for adding even more storage, should you need it. An SD card reader affords simple, single-click backup of media to the internal hard drive. This chapter contains the following sections: • Unpack CENTRIA • Position CENTRIA • Hardware Features • Install an Optional Internal Hard Disk Drive (HDD) • Remove a Hard Disk Drive • Requirements for Optional USB Devices For information about ReadySHARE features in your product, see Chapter 5, Storage, and visit www.netgear.com/readyshare. For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
Hardware Setup8 CENTRIA WNDR4700/WNDR4720 Unpack CENTRIA Open the box and remove the router, cables, and installation guide. Ethernet cable Power adapter CENTRIA Tr a y f o r Hard disk drive Note: If you purchased model WNDR4720, your hard disk drive was shipped external to CENTRIA to protect it from any accidental damage. Always remove the hard drive from the internal slot when shipping CENTRIA. (HDD) included only with model 0.75-inch HDD only WNDR4720 Figure 1. Check the package contents Your box contains the following items: • CENTRIA WNDR47 00/WNDR4720 • HDD (model WNDR4720 only) • T ray to allow installation of an optional 0.75-inch HDD • AC power a dapter and power cord (plug varies by region) • Categ ory 5 (Cat 5) Ethernet cable • In stallation guide with cabling and router setup instructions If any parts are incorrect, missing, or dam aged, contact your NETGEAR dealer. Keep the carton and original packing materials, in ca se you need to return the product for repair. Position CENTRIA The router lets you access your network from vi rtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:
Hardware Setup9 CENTRIA WNDR4700/WNDR4720 • Near the center of the area where your computers and other devices operate and preferably within line of sight to your wireless devices. • So it is accessible to an AC power outlet and near Ethernet cables for wired computers. • In an elevated location such as a high s helf, keeping the number of walls and ceilings between the router and your other devices to a minimum. • A way from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or 2.4 GHz cordless phone. • A way from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, in sulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. When there is more than one wireless network in the area and they use the same channel, t hat can create interference in some instances. If this happens, you can use a different radio frequency channel to reduce interference. T he recommended channel spacing is five channels. Fr example, different networks in t he same area could use Channels 1 and 6, or 6 and 11. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label. Pay particular attention to the LEDs on the front panel. Front and Side Panel The router front panel has status LEDs and icons. Buttons and connectors are on the side. LEDs WPS WiFi On/Off Backup USB port SD card reader Figure 2. CENTRIA, front and side view
Table 1. LED description LEDDescription Power • Solid amber . CENTRIA is starting up. • Blin king amber . The firmware is upgrading, or the Reset button was pressed. • So lid green . CENTRIA is ready. • Blin king green . The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to CENTRIA. Internet • Solid green . The Internet connection is ready. • So lid amber . The Ethernet cable connection to the modem has been detected. • Off. No Ethernet cable is connected to CENTRIA. Wireless • Solid blue . The wireless radio is operating in either 2.4 GHz or 5 GHz mode. • Blinking . Th e router is in WPS (WiFi protected setup) mode. • Off. The wireless radios are off for both 2.4 GHz and 5 GHz. USB • Solid blue : The router has accepted the USB device. The USB device is ready to be used. • Bli nking blue . A USB device is plugged in and is trying to connect. • Off . No USB device is connected; someone clicked the Safely Remove Hardware button, and it is now safe to remove the attached USB device. HDD • Solid green . The internal HDD is working and is not full. • So lid green plus red . The HDD is 85% full. • Blin king green . Someone pressed the Backup button; the SD card data is being copied to the internal HDD. • Blin king green and red . The HDD is 95% full. • So lid red. The HDD is not formatted, the HDD c onnection is loose, or there is a failure alert. • Off. No internal HDD is connected. Hardware Setup 10 CENTRIA WNDR4700/WNDR4720 The following are located on the side. • W iFi On/Off button . Pressing and holding the WiFi On/Off button for 2 seconds turns on or off the 2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, then the wireless radio is on. If the LED is off, then the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button . Y ou can use this button to use WPS to add a wireless device or computer to your wireless network. • Back up button . You can use this button to back up files and folders onto the internal hard disk drive from an SD card attached to the card reader. See Back Up an SD Card onto the Internal HDD on p age 69. • USB drive . Y ou can use this to attach a USB device such as a flash drive. Files and folders on the USB device can be shared. • SD card reader. The SD card reader supports SD, MMC, MS, or MS Pro type cards. You can attach an SD card here, and then use the Backup button to back up files and folders on the SD card onto the internal HDD.