Netgear C6300 Ac1750 Wifi Cable Modem Router User Manual
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WiFi network name and password Serial number MAC address Hardware and Internet Setup 11 AC1750 WiFi Cable Modem Router Figure 4. Product label Cable Your Modem Router The most common way to cable your modem router is the simplest, without \ any other routers or gateways on the same network. You can also cable the modem router to another router or gateway and log in to the modem router to specify this setting. After you cable your modem router, activate your Internet service. For m\ ore information, see Activate Your Internet Service on page 14. Cable the Modem Router in a Simple Network The modem router comes configured to work as both a modem and a router. You can share your Internet connection without connecting the modem router to a router\ or gateway. Internet Power adapter Power On/Off button Ethernet cable Figure 5. Modem router in a simple network
Hardware and Internet Setup 12 AC1750 WiFi Cable Modem Router To cable your modem router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter. Make sure that the cable is tightly connected. Note:If Comcast XFINITY is your cable Internet provider, Comcast XFINITY recommends connecting your modem router directly to a cable wall outlet. Note:If Charter is your cable Internet provider, Charter recommends connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 dBmv. 2. Connect the power adapter provided in the package to the modem router and plug the power adapter in to an electrical outlet. 3. Press the Power On/Off button on the rear panel of the modem router. The Power LED lights green. 4. Wait for the modem router to come online. The modem router comes online when the Internet LED stops blinking and lights solid green. This process might take up to 10 minutes. You can log in to the modem router to view or change its settings. Cable Your Modem Router to a Router or Gateway If you want to cable the modem router to a router or gateway, then you must log in to the modem router and change its Router Mode setting. Changing this setting prevents certain network conflicts that can occur when two devices on the same network perform routing functions such as Network Address Translation (NAT) and DHCP (assigning IP addresses to devices on the network). To cable your modem router to a gateway or router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter. Note:If Charter is your cable Internet provider, Charter recommends connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 dBmv.
Hardware and Internet Setup 13 AC1750 WiFi Cable Modem Router 2. Connect the power adapter to the modem router and plug the power adapter\ into an electrical outlet. 3. Press the Power On/Off button on the rear panel of the modem router. The Power LED lights green. 4. On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the product label. See Retrieve and Display the Product Label on page 10. 5. Join the WiFi network and enter the WiFi password. The password is on the product label. See Retrieve and Display the Product Label on page 10. Your wireless device connects to the WiFi network. 6. Launch a web browser . 7. T ype http://routerlogin.net. A login window opens. 8. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 9. Select ADV ANCED > Administration > Router Mode . 10. Select the No radio button. With this setting, the modem router works as a bridge and obtains IP add\ resses from the cable Internet provider. 11. Click the Apply button. Your change is saved. 12. Follow the instructions that came with your router or gateway to connect\ it to the modem router.
Hardware and Internet Setup 14 AC1750 WiFi Cable Modem Router Activate Your Internet Service You must contact your Internet provider and tell them that you are using \ the modem router. To activate your Internet connection: 1. V isit your cable Internet provider’s website and follow the onscreen instructions to activate your Internet service. Cable Internet ProviderContact Information Cablevision http://www.cablevision.com https://install.optimum.com/JointInstall/ Telephone number depends on your region. Note: When you attempt to contact Cablevision online, you are directed to the Optimum web page. Optimum is a brand name of Cablevision. Comcast XFINITY http://www.comcast.com/activate http://www.XFINITY.com/internetsetup http://www.XFINITY.com/internetsupport 1-800-XFINITY (1-800-934-6489) For more information, see Activate Your Internet Service with Comcast XFINITY on page 15. Cox https://activation.cox.net/selfactivation/start.cox 1-888-556-1193 Optimum http://play.optimum.net https://www.optimum.net/support/phone-list Optimum is a brand name of Cablevision. Time Warner Cable https://elb02.activatemymodem.com/authentication 1-800-892-2253 Note:Your cable Internet provider’s contact information might change. You can also find the contact information in your monthly Internet service billing statement. 2. If you are unable to activate your Internet service using the instructio\ ns on your cable Internet provider ’s website, call your cable Internet provider and do the following: a. When asked, provide your account information and provide the modem route\ r’ s model number, which is C6300, serial number, and MAC address. The serial number and MAC address are on the product label on the modem \ router. For more information, see Retrieve and Display the Product Label on page 10. b. W ait for your cable Internet provider to confirm that your modem router i\ s active.
Hardware and Internet Setup 15 AC1750 WiFi Cable Modem Router c. If you do not get an Internet connection with the modem router, ask your cable Internet provider to look for your modem router online, and do one of the following depending what your cable Internet provider tells you about your modem router: •If the modem router is not visible, your cable Internet provider can give you instructions to verify why the modem router does not connect with your high-speed Internet service. •If the modem router is visible to your cable Internet provider, reboot the modem router. Check your online status again. Activate Your Internet Service with Comcast XFINITY If you use Comcast XFINITY, you can set up Internet service by using Comcast XFINITY’s self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. After you complete the setup, perform a speed test. Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby. To activate your Internet connection with Comcast XFINITY’s self-activation process: 1. Close all web browsers. 2. Launch a web browser. You are redirected to the XFINITY self-activation page. If you are not redirected to the XFINITY self-activation page, visit www.comcast.com/activate. 3. Provide your XFINITY credentials and complete the self-activation process. This process might take up to 15 minutes, during which the modem router reboots a couple of times. 4. If you are unable to activate your modem router using the XFINITY self-activation process, call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489). a.When asked, provide your account information and provide the modem router’s model number and MAC address, which are on the product label on the modem router. For more information, see Retrieve and Display the Product Label on page 10. b. Wait for Comcast XFINITY to confirm that your modem router is active. c. If you do not get an Internet connection with the modem router, ask Comcast XFINITY to look for your modem router online, and do one of the following depending on what Comcast XFINITY tells you about your modem router: •If the modem router is not visible, Comcast XFINITY can give you instructions to verify why the modem router does not connect with your high-speed Internet service. •If the modem router is visible to Comcast XFINITY, reboot the modem router. Check your online status again.
16 2 2. Connect to the Network and Access the Modem Router This chapter contains the following sections: •Connect to the Network •Types of Logins •Log In to the Modem Router
Connect to the Network and Access the Modem Router 17 AC1750 WiFi Cable Modem Router Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1. Make sure that the modem router is receiving power (its Power LED is lit). 2. Connect an Ethernet cable to an Ethernet port on your computer. 3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports. Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected. WiFi Connection You can connect to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the modem router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or wireless device. 3. Press the WPS button on the modem router. 4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS connections. Your computer or wireless device connects to the WiFi network. To find and select the WiFi network: 1. Make sure that the modem router is receiving power (its Power LED is lit). 2. On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the product label. See Retrieve and Display the Product Label on page 10. 3. Join the WiFi network and enter the WiFi password. The password is on the product label. See Retrieve and Display the Product Label on page 10. Your wireless device connects to the WiFi network.
Connect to the Network and Access the Modem Router 18 AC1750 WiFi Cable Modem Router Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Several types of logins are associated with the modem router: •Internet provider login. The login that your Internet provider gave you logs you in to your Internet service. Your Internet provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your Internet provider. •WiFi network key or password. Your modem router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the modem router label. •Modem router login. This logs you in to the modem router interface from a web browser as admin. Log In to the Modem Router When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings. The software automatically checks to see if your modem router can connect to your Internet service. To log in to the modem router: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
19 3 3. Specify Initial Settings This chapter contains the following sections: •Specify the Cable Connection Starting Frequency •View Modem Router Initialization •Specify the Internet Connection Settings •Specify IPv6 Settings
Specify Initial Settings 20 AC1750 WiFi Cable Modem Router Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet con\ nections, you do not need to specify this information. If you must enter a starting frequency\ , contact your Internet provider. To change the starting frequency: 1. Launch a web browser from a computer or wireless device that is connecte\ d to the network. 2. T ype http://routerlogin.net. A login window opens. 3. Enter the modem router user name and password. The user name is admin. The default password is password . The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Cable Connection. 5. In the Starting Frequency field, type a number. 6. Click the Apply button. Your settings are saved. View Modem Router Initialization You can track the initialization procedure of the modem router, and get d\ etails about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.