Netgear C6220 Docsis 3 0 High Speed Wifi Cable Modem Router User Manual

							Hardware Setup 
11  AC1200 WiFi Cable Modem Router Model C6220
To cable your modem router:
1. Connect the antennas to the threaded antenna posts.
2. Turn off existing modems and routers.
If you are replacing a modem that is currently connected in your home, unplug the 
modem and plug the new modem router into the same outlet.
3. Connect a coaxial cable.
Use the coaxial cable that is provided by Comcast XFINITY to connect the cable port on 
the modem router to a cable wall outlet.
Make sure that the cable is tightly connected.
4. Connect the power adapter to the modem router and plug the power adapter into an 
electrical outlet.
Make sure that the Power On/Off button and the LED On-Off switch on the rear panel of 
the modem router are in the On position.
The startup procedure takes about one minute. When the startup procedure is complete, 
the Power LED lights green.
You can log in to the modem router to view or change its settings.
Cable Your Modem Router to a Router or Gateway
If you want to cable the modem router to a router or gateway, you must log in to the modem 
router and change its Router Mode setting. Changing this setting prevents certain network 
conflicts that can occur when two devices on the same network perform routing functions 
such as network address translation (NAT) and DHCP (assigning IP addresses to devices on 
the network).
To cable your modem router to a gateway or router:
1. Connect the antennas to the threaded antenna posts.
2. Turn off existing modems and routers.
If you are replacing a modem that is currently connected in your home, unplug the 
modem and plug the new modem router into the same outlet.
3. Connect a coaxial cable.
Use the coaxial cable that is provided by Comcast XFINITY to connect the cable port on 
the modem router to a cable wall outlet.
Make sure that the cable is tightly connected.
4. Connect the power adapter to the modem router and plug the power adapter into an 
electrical outlet.
Make sure that the Power On/Off button and the LED On-Off switch on the rear panel of 
the modem router are in the On position. 
						

							Hardware Setup 12
AC1200 WiFi Cable Modem Router Model C6220 
The startup procedure takes about one minute. When the startup procedure\
 is complete, 
the Power LED lights green.
5.  On your WiFi-enabled computer or mobile device, find and select the WiFi\
 network.
The WiFi network name is on the modem router label.
6.  Join the WiFi network and enter the WiFi password.
The password is on the modem router label.
Your WiFi device connects to the WiFi network.
7.  Launch a web browser
 .
8.  T
ype  http://routerlogin.net  or http://192.168.0.1.
A login window opens.
9.  Enter the modem router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
10.  When prompted, change the password and enter security questions and answ\
ers.
The BASIC Home page displays.
11.  Select  ADV
 ANCED > Administration > Router Mode .
The Router Mode page displays.
12.  Select the  No radio button.
With this setting, the modem router works as a bridge and the router beh\
ind it obtains a 
WAN IP addresses from the Internet service provider.
13.  Click the  Apply button.
Your settings are saved.
14.  Follow the instructions that came with your router to connect it to the \
modem router. 
						

							Hardware Setup 13
 AC1200 WiFi Cable Modem Router Model C6220
Activate Your Internet Service
Activate your Internet service by using Comcast XFINITY’s self-activation process. If you are 
unable to self-activate your modem router, call Comcast XFINITY customer service. After you 
complete the setup, perform a speed test.
Before you start the self-activation process, make sure that your accoun\
t number, account 
phone number
 , and login information (your email address or user name and password)\
 are 
nearby.
Use the Self-Activation Process to Set Up Your Internet 
Connection
To set up your Internet connection with Comcast XFINITY’s self-activation process:
1.  Close all web browsers.
2.  Launch a web browser
 .
You are redirected to the XFINITY self-activation page. If you are not re\
directed to the  XFINITY self-activation page, visit  comcast.com/activate.
3.  Provide your XFINITY credentials and complete the self-activation proces\
s.
This process might take up to 15 minutes, during which the modem router \
reboots twice.
Call Comcast XFINITY to Set Up Your Internet Connection
If you are unable to activate your modem router using the XFINITY self-a\
ctivation process, 
call Comcast XFINITY customer service.
Before you call Comcast Xfinity, make sure that your account number, account phone 
number
 , email address, and password are nearby. The cable modem’s model number is 
C6220. The serial number and MAC address are on the modem router label.
Made in China
Figure 5. Modem router label

To set up your Internet connection by calling Comcast XFINITY:
1.  Call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489)\
.
2.  When asked, provide your account information and provide the modem route\
r
 ’s model 
number and MAC address. 
						

							Hardware Setup 
14 AC1200 WiFi Cable Modem Router Model C6220 
3. Wait for Comcast XFINITY to confirm that your modem router is active.
4. If you do not get an Internet connection with the modem router, ask Comcast XFINITY to 
look for your modem router online, and do one of the following depending on what Comcast 
XFINITY tells you about your modem router:
•If the modem router is not visible, Comcast XFINITY can give you instructions to verify 
why the modem router does not connect with your high-speed Internet service.
•If the modem router is visible to Comcast XFINITY, reboot the modem router. Check 
your online status again.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable Internet 
provider and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet 
provider. 
						

							15
2
2.   Connect to the Network and 
Access the Modem Router
This chapter contains the following sections:
•Connect to the Network 
•Types of Logins 
•Log In to the Modem Router  
						

							Connect to the Network and Access the Modem Router 
16 AC1200 WiFi Cable Modem Router Model C6220 
Connect to the Network
You can connect to the modem router’s network through a wired or WiFi connection. If you 
set up your computer to use a static IP address, change the settings so that it uses Dynamic 
Host Configuration Protocol (DHCP). 
Wired Connection
You can connect your computer to the modem router using an Ethernet cable and join the 
modem router’s local area network (LAN).
To connect your computer to the modem router with an Ethernet cable:
1. Make sure that the modem router is receiving power (its Power LED is lit).
If the Power LED does not light, make sure that the Power On/Off button and the LED 
On-Off switch on the rear panel of the modem router are in the On position.
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on 
your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or 
you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the modem router is receiving power (its Power LED is lit).
If the Power LED does not light, make sure that the Power On/Off button and the LED 
On-Off switch on the rear panel of the modem router are in the On position. 
2. Press the WPS button on the modem router.
3. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button 
or follow its instructions for WPS connections.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
To find and select the WiFi network:
1. Make sure that the modem router is receiving power (its Power LED is lit).
If the Power LED does not light, make sure that the Power On/Off button and the LED 
On-Off switch on the rear panel of the modem router are in the On position. 
2. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the modem router label. 
						

							Connect to the Network and Access the Modem Router 17
 AC1200 WiFi Cable Modem Router Model C6220
3. 
Join the WiFi network and enter the WiFi password.
The password is on the modem router label.
Your WiFi device connects to the WiFi network.
Label
The label on the modem router shows the login information, MAC address, \
and serial  number.
Made in China
Figure 6. Modem router label
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the 
difference so that you know which login to use when. 
Types of logins: • Modem router login.This logs you in to the modem router web pages from a web 
browser as admin.
• W
iFi network key or password. Your modem router is preset with a unique WiFi 
network name (SSID) and password for WiFi access. This information is on the modem 
router label.
Log In to the Modem Router
When you connect to the network (either with WiFi or with an Ethernet c\
able), you can use a 
web browser to access the modem router to view or change its settings. The first time you 
access the modem router, the modem router automatically checks to see if\
 it can connect to 
your Internet service.
To log in to the modem router:
1. Launch a web browser from a WiFi-enabled computer or mobile device that \
is 
connected to the network.
2.  T
ype  http://routerlogin.net  or http://192.168.0.1.
A login window opens. 
						

							Connect to the Network and Access the Modem Router 18
AC1200 WiFi Cable Modem Router Model C6220 
3. 
Enter the modem router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
The first time you log in to the modem router, you are prompted to change the admin  password and set up security questions. 
 You must enter these settings before you can 
access the Internet.
4.  Enter a new password.
5.  Select security questions and enter the answers.
6.  Click the  Next button.
7. Click the  Next button.
The modem router connects to the Internet. The BASIC Home page displays the status of  the Internet connection.  
						

							19
3
3.   Specify Initial Settings
This chapter contains the following sections:
•Specify the Cable Connection Starting Frequency 
•View Modem Router Initialization 
•Specify the Internet Connection Settings 
•Specify an IPv6 Internet Connection  
						

							Specify Initial Settings 20
AC1200 WiFi Cable Modem Router Model C6220 
Specify the Cable Connection Starting Frequency
The starting frequency is automatically generated. For most Internet con\
nections, you do not 
need to specify this information. If you must enter a starting frequency\
, contact your Internet 
service provider.
To change the starting frequency:
1.  Launch a web browser from a WiFi-enabled computer or mobile device that \
is 
connected to the network.
2.  T
ype  http://routerlogin.net  or http://192.168.0.1.
A login window opens.
3.  Enter the modem router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
The BASIC Home page displays.
4.  Select  Cable Connection.
5. Enter an number in the  Starting Frequency field. 
6.  Click the  Apply button.
Your settings are saved.