Netgear C3700 N600 Wifi Cable Modem Router User Manual
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Hardware Setup 11 N600 WiFi Cable Modem Router Model C3700 Cable the Modem Router with a Simple Network The modem router comes configured to work as both a modem and a router. You can share your Internet connection without connecting the modem router to a router\ or gateway. Modem router Power On/Off Power adapter Coaxial cable button Figure 4. Modem router simple network To cable your modem router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the ca\ ble port on the modem router to a cable wall outlet or a line splitter. Note: If Charter is your cable Internet service provider (ISP), Charter recommends connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 \ dBmv. 2. Connect the power adapter to the modem router and plug the power adapter\ in to an electrical outlet. 3. Press the Power On/Off button on the rear panel of the modem router. The Power LED lights green. You can log in to the modem router to view or change its settings. Cable Your Modem Router to a Router or Gateway If you want to cable the modem router to a router or gateway, then you must log in to the modem router and change its Router Mode setting. Changing this setting p\ revents certain network conflicts that can occur when two devices on the same network pe\ rform routing functions such as network address translation (NAT) and DHCP (assigning IP addresses to devices on the network).
Hardware Setup 12 N600 WiFi Cable Modem Router Model C3700 To cable your modem router to a gateway or router: 1. Connect a coaxial cable. Use the coaxial cable that your cable company provides to connect the ca\ ble port on the modem router to a cable wall outlet or a line splitter. Note: If Charter is your cable Internet service provider (ISP), Charter recommends connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 \ dBmv. 2. Connect the power adapter to the modem router and plug the power adapter\ in to an electrical outlet. 3. Press the Power On/Off button on the rear panel of the modem router. The Power LED lights green. 4. On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the modem router’s label. 5. Join the WiFi network and enter the WiFi password. The password is on the modem router’s label. Your wireless device connects to the WiFi network. 6. Launch a web browser . 7. T ype http://routerlogin.net or http://192.168.0.1. A login screen displays. 8. Enter the modem router user name and password. The user name is admin. The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 9. Select ADV ANCED > Administration > Router Mode . 10. Select the No radio button. With this setting, the modem router works as a bridge and obtains IP add\ resses from the Internet service provider. 11. Click the Apply button. Your change is saved. 12. Follow the instructions that came with your router to connect it to the \ modem router.
13 2 2. Connect to the Network and Access the Modem Router This chapter contains the following sections: •Connect to the Network •Types of Logins •Log In to the Modem Router
Connect to the Network and Access the Modem Router 14 N600 WiFi Cable Modem Router Model C3700 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN). To connect your computer to the modem router with an Ethernet cable: 1. Make sure that the modem router has power (its Power LED is lit). 2. Connect an Ethernet cable to an Ethernet port on your computer. 3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports. Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected. WiFi Connection You can connect to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the modem router has power (its Power LED is lit). 2. Check the WPS instructions for your computer or wireless device. 3. Press the WPS button on the modem router. 4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS connections. Your computer or wireless device connects to the WiFi network. To find and select the WiFi network: 1. Make sure that the modem router has power (its Power LED is lit). 2. On your computer or wireless device, find and select the WiFi network. The WiFi network name is on the modem router’s label. 3. Join the WiFi network and enter the WiFi password. The password is on the modem router’s label. Your wireless device connects to the WiFi network.
Connect to the Network and Access the Modem Router 15 N600 WiFi Cable Modem Router Model C3700 Label The label on the modem router shows the login information, MAC address, \ and serial number. Figure 5. Modem router label Types of Logins Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • ISP login. The login that your ISP gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some oth\ er way. If you cannot find this login information, contact your service provider. • W iFi network key or password. Your modem router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the modem router label. • Modem router login.This logs you in to the modem router interface from a web browser as admin. Log In to the Modem Router When you connect to the network (either with WiFi or with an Ethernet c\ able), you can use a web browser to access the modem router to view or change its settings. The first time you access the modem router, NETGEAR genie automatically checks to see if yo\ ur modem router can connect to your Internet service. To log in to the modem router: 1. Launch a web browser from a computer or wireless device that is connecte\ d to the network. 2. T ype http://routerlogin.net or http://192.168.0.1. A login screen displays.
Connect to the Network and Access the Modem Router 16 N600 WiFi Cable Modem Router Model C3700 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays.
17 3 3. Specify Initial Settings This chapter contains the following sections: •Notify Your Internet Service Provider •Specify the Cable Connection Starting Frequency •View Modem Router Initialization •Specify the Internet Connection Settings
Specify Initial Settings 18 N600 WiFi Cable Modem Router Model C3700 Notify Your Internet Service Provider You must contact your Internet service provider (ISP) and tell them tha\ t you are using the modem router. To set up your Internet connection: 1. Contact your cable ISP and inform them that you are installing a new modem router that you bought from a retail store. Provide your cable ISP with the modem router’s model number, which is C3700. Note: The modem router is certified by all major cable ISPs. You can also visit your cable ISP’s website and follow the onscreen instructions to set up your Internet service. Cable ISPContact Information Cablevision www.cablevision.com www.optimum.com/contactus.jsp Charter 1-888-438-2427 https://install.charter.com/ Comcast 1-800-COMCAST (1-800-266-2278) https://www.comcast.com/activate/ Cox 1-877-891-2899 ww2.cox.com Optimum http://play.optimum.net https://www.optimum.net/support/phone-list/ Time Warner Cable 1-800-892-2253 http://www.timewarnercable.com/ Note:The contact information listed might change. You can also find the contact number in your monthly Internet service billing statement. 2. When asked, provide the modem router’ s serial number and MAC address on the product label. 3. W ait for your cable ISP to confirm that your modem router is active. 4. If you do not have an Internet connection with the modem router, ask you\ r cable ISP to look for your modem router online, and do one of the following depending on w\ hat your cable ISP tells you about your modem router:
Specify Initial Settings 19 N600 WiFi Cable Modem Router Model C3700 • If the modem router is not visible, your cable ISP can give you instructions to verify why the modem router does not connect with your high-speed Internet service. • If the modem router is visible to your cable ISP, reboot the computer, laptop, or home gateway that is connected to the modem router. Try checking your online status again. Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet con\ nections, you do not need to specify this information. If you need to enter a starting freque\ ncy, contact your Internet service provider. To change the starting frequency: 1. Launch a web browser from a computer or wireless device that is connecte\ d to the network. 2. T ype http://routerlogin.net or http://192.168.0.1. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Cable Connection. 5. Enter an number in the Starting Frequency field. 6. Click the Apply button.
Specify Initial Settings 20 N600 WiFi Cable Modem Router Model C3700 View Modem Router Initialization You can track the initialization procedure of the modem router, and get d\ etails about the downstream and upstream cable channel. The time is displayed after the modem router is initialized. The modem router automatically goes through the following steps in the p\ rovisioning process: • Scans and locks the downstream frequency and then ranges the upstream ch\ annels. • Obtains a W AN address for the modem router. • Connects to the Internet. To view the status of the modem router initialization: 1. Launch a web browser from a computer or wireless device that is connecte\ d to the network. 2. T ype http://routerlogin.net or http://192.168.0.1. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Cable Connection. The Startup Procedure section displays the initialization progress. The Downstream Bonded Channels section displays the status of each chann\ el.