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Netgear A6100 Ac600 Dual Band Wifi Usb Mini Adapter User Manual

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Page 21

Getting Started21
 A6100 WiFi USB Mini Adapter
For Windows XP, use the Wireless Zero Configuration service. For more information, see\
 
your computer’s documentation.
Note:
After the mini adapter joins the network, it automatically saves the 
network connection information to a Windows profile. Windows 
profiles can be used by genie and the Windows utility. If the network 
information does not change, the next time you launch NETGEAR 
genie, it automatically connects to the network you previously...

Page 22

22
2
2.   Maintenance
This chapter includes the following sections:
•Update the Mini Adapter’s Software 
•Get Diagnostic Information for the Mini Adapter 
•View Additional Information About the Mini Adapter 
•Uninstall the Mini Adapter’s Software  

Page 23

Maintenance23
 A6100 WiFi USB Mini Adapter
Update the Mini Adapter’s Software
You can use the mini adapter’s NETGEAR genie to check for software updates and upgrade the 
mini adapter’s software.
Note: During the software update process, the old software version is 
removed and all saved profiles are deleted before the new software 
version is installed. When the software update process is complete, 
the mini adapter no longer connects to the network automatically. 
You need to join a network as described...

Page 24

Maintenance24
A6100 WiFi USB Mini Adapter 
The Live Check pop-up window displays.
NETGEAR genie checks for available software upgrades. If new software is\
 found, the 
following screen displays:
 
5. Click the  OK button.
The mini adapter software is updated.
Get Diagnostic Information for the Mini Adapter
Your mini adapter provides the following diagnostic information:
• System information
• IP information
• Client driver and profile information
• Site survey information
To get diagnostic information...

Page 25

Maintenance25
 A6100 WiFi USB Mini Adapter
The following screen displays:
4.
Click the  Get Info button.
The System Status pop-up window displays:
 
NETGEAR genie starts collecting system information, IP information, clie\
nt driver and 
profile information, and site survey information.
5. (Optional) Click the  Save to File button to save the system information to your computer
 .
6. Click the  Exit button. 

Page 26

Maintenance
26 A6100 WiFi USB Mini Adapter 
View Additional Information About the Mini Adapter
You can view the following additional information about the mini adapter:
•Sent/Received Activity. The total number of packets sent or received during 
communication with the wireless network.
•Network. The following information about the mini adapter’s network displays:
-IPv4 Address. The IPv4 address assigned to this mini adapter. The IPv4 address can 
change if you disconnect from the network and rejoin it...

Page 27

Maintenance27
 A6100 WiFi USB Mini Adapter
To view additional information about the mini adapter:
1.
Insert the adapter into a USB port on your computer.
2. Click the NETGEAR genie icon that displays on the Windows systems tray o\
r on the 
desktop.
The NETGEAR genie Home screen displays.
3. Click the  Other button.
The following screen displays.
Uninstall the Mini Adapter’s Software
You can remove the mini adapter software.
To uninstall the mini adapter’s software:
Select Start > 
 All Programs >...

Page 28

28
3
3.   Troubleshooting and  
Frequently Asked Questions
This chapter covers the following topics: 
•Troubleshooting 
•Frequently Asked Questions  

Page 29

Troubleshooting and Frequently Asked Questions29
 A6100 WiFi USB Mini Adapter
Troubleshooting
The mini adapter LED is not lit.
Try these troubleshooting tips: • Remove and reinsert the mini adapter.
• Check the Windows device manager to see if the mini adapter is recognize\
d and 
enabled. Reinstall the mini adapter software, if necessary

.
• Insert the mini adapter in a dif
 ferent USB port on your computer if one is available.
I do not see the 
 icon. 
Check to make sure that your mini adapter is...

Page 30

Troubleshooting and Frequently Asked Questions30
A6100 WiFi USB Mini Adapter 
When I connect to the network, I cannot access the Internet.
Click 
 to open NETGEAR genie. The following screen displays if the mini adapter can 
connect to the network that you selected but you cannot access the Inter\
net: 
Make sure that you are connected to the correct network. If you are, che\
ck to see if the 
router’s Internet connection is working. If the router’s Internet connection is not working, 
restart the modem,...
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