NEC Projector Np2150 User Manual

							
4
9. Appendix
NOTE 1: Pins 1, 4, 6 and 9 are no used.
NOTE 2: Jumper “Request to Send” and “Clear to Send” togethe\
r on both ends of the cable to simplify cable connection.
NOTE 3: For long cable runs it is recommended to set communication speed\
 within projector menus to 9600 bps.
152 43
6 798
to gnd of PC
t
o rxd of PC
t
o  txd of PC
t o rts of PC
t o Cts of PC
PC Control Connector (D-SUB 9P) 
						

							
48
9. Appendix
 Removing and Attaching the USB Wireless LAN Unit
Insert the optional USB Wireless LAN Unit into the USB Wireless LAN Unit port on the rear panel of the projector.
Important
• The USB Wireless LAN Unit consists of two modules: a Wireless LAN module (USB) and a joint module.
•  Do not insert other USB devices into the USB Wireless LAN unit port.
•  Do not insert the USB Wireless LAN unit into the USB port (Type A).
•  The USB Wireless LAN Unit must be inserted into the USB Wireless LAN Unit port in the correct direction.
  It  cannot  be  inserted  in  the  reverse  direction.  If  the  USB Wireless  LAN  Unit  is  inserted  in  the  reverse  direction 
with excessive force applied, the USB port may break.
•  Before touching the USB Wireless LAN Unit, touch a metallic object (such as a door knob or aluminum window 
frame) to discharge the static electricity from your body.
•  Always  insert  or  remove  the  USB  Wireless  LAN  unit  when  the  main  power  is  turned  off.  Failure  to  do  so  may 
cause projector malfunction or damage to the USB wireless LAN unit. If the projector will not work correctly, turn 
off the projector, wait 30 seconds, and turn it back on.
•  The blue LED on the Wireless LAN Unit flashes to show that Wireless LAN Unit is working.
•  If the Wireless LAN Unit is attached incorrectly, the blue LED will not light.
To  attach  the  optional  USB Wireless  LAN  Unit  to  the  USB Wireless  LAN  unit  port,  follow  the  in-
structions below.
1.  Press POWER ON/STAND BY button to set the projector to Stand-by mode, then press the “O (off)” side 
of the main power switch of the projector.
 
2.  Loosen and remove two screws.
 LAMPSTATUSPOWERON/STAND BYSOURCEAUTO ADJUST3D REFORM
SELECT
USB
LENS SHIFTLEFTRIGHTDOWNUP
WIRELESSWIRELESS 
						

							
49
9. Appendix
3.  Slowly remove the dummy case or the current attached USB Wireless LAN Unit.
 
LAMPSTATUSPOWERON/ST AND BYSOURCEAUTO ADJUST3D REFORM
SELECT
USB
WIRELESS
WIRELESS
WIRELESS
WIRELESS
4.  Slowly remove the dummy case or the Wireless LAN module from the joint module.
 WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
5.  Slowly insert the USB Wireless LAN module into the joint module.
 WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
WIRELESS
6.  Insert the USB Wireless LAN Unit slowly into the USB port on the rear panel of the projector.
NOTE: After inserting, make sure the bottom of the USB Wireless LAN unit\
 is firmly seated against the cabinet.
 
LAMPSTATUSPOWERON/STAND BYSOURCEAUTO ADJUST3D REFORM
SELECT
USB
WIRELESS
WIRELESS
WIRELESS
WIRELESS
7.  Tighten the two screws.
LAMPSTATUSPOWERON/STAND BYSOURCEAUTO ADJUST3D REFORM
SELECT
USB
LENS SHIFTLEFTRIGHTDOWNUP
WIRELESSWIRELESS 
						

							
50
No.image. is.displayed. from.your.PC.or.video. equipment. to.the.projector.
Still. no.image. even.though. you.connect. the.projector. to.the.
PC.first,.then.start.the.PC.
Enabling.your.notebook.PC’s.signal.output.to.the.projector.
•  A  combination  of  function  keys  will  enable/disable  the 
external  display.  Usually,  the  combination  of  the  “Fn”  key along  with  one  of  the  12  function  keys  turns  the  external display on or off. 
No.image.(blue.background,.logo,.no.display).
Still. no.image. even.though. you.press. the.AUTO. ADJUST. but
-ton.
Still.no.image. even.though. you.carry. out.[RESET ].in. the. pro
-
jector’s.menu.
Signal.cable’s.plug.is.fully.inserted.into.the.input.connector
A.message.appears.on.the.screen.
(._____________________________________________.)
The.source.connected.to.the.projector.is.active.and.available.
Still. no.image. even.though. you.adjust. the.brightness. and/or.
the.contrast.
Input. source’s. resolution. and.frequency. are.supported. by.the.
projector.
9 Troubleshooting Check List
Before  contacting  your  dealer  or  service  personnel,  check  the  following  list  to  be  sure  repairs  are  needed  also  by 
referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem 
more efficiently.
* Print the following pages.
Frequency	of	occurrence
...always....sometimes.(How.often?_____________________).....other.(__________________)
power
No. power. (POWER. indicator. does.not.light. green). . . See.also.
“Status.Indicator.(STATUS)”.
Power.cable’s.plug.is.fully.inserted.into.the.wall.outlet.
Main.power.switch.is.pressed.to.the.ON.position.
Lamp.cover.is.installed.correctly..
Lamp. Hours. Used.(lamp. operation. hours).was.cleared. after.
lamp.replacement.
No. power. even.though. you.press. and.hold. the.POWER. but
-
ton.for.a.minimum.of.2.seconds.
Shut.down.during.operation.
Power.cable’s.plug.is.fully.inserted.into.the.wall.outlet.
Lamp.cover.is.installed.correctly..
Power. Management. is.turned. off.(only. models. with.the.
Power.Management.function).
Off. Timer. is.turned. off.(only. models. with.the.Off.Timer. func
-
tion.).
Video	and	audio
Image.is.too.dark.
Remains. unchanged. even.though. you.adjust. the.brightness.
and/or.the.contrast.
Image.is.distorted.
Image. appears. to.be. trapezoidal. (unchanged. even.though.
you .carry .out .the .[ K Ey STONE ].or .[3D .R EFORM ].adjustment).
Parts.of.the.image.are.lost.
Still. unchanged. even.though. you.press. the.AUTO. ADJUST.
button.
Still.unchanged. even.though. you.carry. out.[RESET]. in.the.
projector’s.menu.
Image.is.shifted.in.the.vertical.or.horizontal.direction.
Horizontal. and.vertical. positions. are.correctly. adjusted.on.a.
computer.signal.
Input. source’s. resolution. and.frequency. are.supported. by.the.
projector.
Some.pixels.are.lost.
Image.is.flickering.
Still. unchanged. even.though. you.press. the.AUTO. ADJUST.
button.
Still.unchanged. even.though. you.carry. out.[RESET]. in.the.
projector’s.menu.
Image.shows.flickering.or.color.drift.on.a.computer.signal.
Still. unchanged. even.though. you.change. [FAN.MODE]. from.
[HIGH.ALTITUDE].to.[AUTO].
Image.appears.blurry.or.out.of.focus.
Still.unchanged. even.though. you.checked. the.signal’s. resolu
-
tion.on.PC.and.changed.it.to.projector’s.native.resolution.
Still.unchanged.even.though.you.adjusted.the.focus.
No.sound.
Audio. cable.is.correctly. connected. to.the. audio. input.of.the.
projector.
Still.unchanged.even.though.you.adjusted.the.volume.level.
AUDIO. OUT.is.connected. to.your. audio. equipment. (only.
models.with.the.AUDIO.OUT.connector).
other
Remote.control.does.not.work.
No.obstacles. between.the.sensor. of.the. projector. and.the.
remote.control.
Projector. is.placed. near.a.fluorescent. light.that.can.disturb.
the.infrared.remote.controls.
Batteries.are.new.and.are.not.reversed.in.installation..
If. present. on.the. remote. control,. projector. selector.switch.is.
not.used.Buttons. on.the. projector. cabinet.do.not. work. (.only. models. with.
the.Control.Panel.Lock.function).
Control .Panel .Lock .is .not .turned .on .or .is .disabled .in .the .menu.
Still. unchanged. even.though. you.press. and.hold. the.EXIT.
button.for.a.minimum.of.10.seconds.
9. Appendix 
						

							
5
In	the	space	below	please	describe	your	problem	in	detail.
Information	on	application	and	environment	where	your	projector	is	usedprojectorModel.number:
Serial.No.:
Date.of.purchase:
Lamp.operating.time.(hours):
Lamp.Mode:.
 .Normal...Eco
Information.on.input.signal: Horizontal.synch.frequency. [..........].kHz
Vertical.synch.frequency. [..........].Hz
Synch.polarity. H.
.(+)...(–)
. V.
.(+)...(–)
Synch.type.
 .Separate...Composite
..Sync.on.Green
STATUS.Indicator: Steady.light.
 .Orange...Green
Flashing.light. [..........].cycles
Remote.control.model.number:
Signal cable
NEC.standard.or.other.manufacturer’s.cable? Model.number:........................Length:..............inch/m
Distribution.amplifier Model.number:
SwitcherModel.number:
AdapterModel.number:
ProjectorPC
d Vd player
Installation environment
Screen.size:. . . inch
Screen.type:.
 .White.matte....Beads...Polarization
..Wide.angle....High.contrast
.Throw.distance:. . feet/inch/m
.Orientation:.
 .Ceiling.mount....Desktop
Power.outlet.connection:
 .
Connected.directly.to.wall.outlet
 .
Connected. to.power. cord.extender. or.other. (the.
number.of.connected.equipment______________)
 .
Connected. to.a.power. cord.reel.or.other. (the.num-
ber.of.connected.equipment______________)
Computer
Manufacturer:
Model.number:
Notebook.PC.
 ./.Desktop.
Native.resolution:
Refresh.rate:
Video.adapter:
Other:
Video equipment VCR,.DVD.player,.Video.camera,.Video.game.or.other
Manufacturer:
Model.number:
9. Appendix 
						

							
5
9. Appendix
 TravelCare Guide
TravelCare - a service for international travelers
This  product  is  eligible  for  “TravelCare”,  NEC’s  unique  international warranty.Please  note  that  TravelCare  coverage  differs  in  part  from  coverage under the warranty included with the product.
Services offered with TravelCare
This  warranty  allows  customers  to  receive  service  on  their  product  at the  NEC  and  NEC-designated  service  stations  in  the  countries  listed herein  when  temporarily  traveling  internationally  for  business  or  plea-sure.For details on services offered by the different service stations, please refer to the “List of TravelCare Outlets” below.
 Repair services
The product will be repaired and delivered within 10 business days, not including shipping time.During  the  term  of  warranty,  the  cost  of  maintenance  parts,  labor costs for repairs and shipping costs within the service station’s cov-erage area are covered by the warranty.
 Replacement product rental service
If  the  customer  desires,  he  or  she  can  rent  a  replacement  product while the original product is being repaired.Fee: US$200 for 12 daysThis  fee  must  be  paid  at  the  local  service  station  in  cash  or  credit card. The US$200 rental fee is non-refundable even if the customer rents it less than 12 days before returning.The replacement product will be delivered within 3 business days.If  the  customer  did  not  return  the  replacement  product  within  12 days, the customer will be charged the price of the unit.If  the  customer  returned  the  replacement  product  in  a  faulty  or damaged condition, the repair cost will be charged to the customer.Note  that  this  service  is  not  offered  in  all  countries  and  regions. Please refer to the “List of TravelCare Outlets”.In  addition,  this  replacement  product  rental  service  is  not  offered after the product’s warranty has expired.
Term of warranty
1 a.  Upon  presentation  of  the  warranty  or  receipt  received  upon 
purchase:
  Valid for the term indicated on the warranty or the normal term 
of warranty for the country of purchase.
b.   When only the product is brought in:
  Valid  for  a  period  of  within  14  months  of  the  date  of  manufac
-ture indicated by the serial number attached to the product.
2  When a product whose term of warranty is expired is brought in:
  Repairs  will  be  offered  for  a  fee.  In  this  case  the  customer  is  not 
eligible for the replacement product rental service.
3  In the following cases, repairs may be charged, even if the product’
s warranty is still in effect:
1)  if  the  term  of  warranty,  model  name,  serial  number  and  name 
of  the  store  of  purchase  are  not  indicated  on  the  warranty  or have been altered.
2)  Problems  or  damage  caused  by  dropping  or  shocks  during 
shipment  or  movement  by  the  customer  or  by  improper  han-dling by the customers.
3)  Problems or damage caused by improper usage or unwarrant
-able alterations or repairs by the customer.
4)  Problems  or  damage  caused  by  fire,  salt  damage,  gas  dam
-age, earthquakes, lightning damage, storm or flood damage or other  natural  disasters  or  such  external  factors  as  dust,  ciga-rette smoke, abnormal voltage, etc.
5) Problems or damage caused by use in hot or humid places, in vehicles, boats or ships, etc.
6)  Problems  or  damage  caused  by  expendable  supplies  or  de
-vices connected to the product other than those designated by 
neC.
7)  Problems  caused  by  natural  consumption,  wear  or  deteriora
-tion of parts under normal usage conditions.
8)  Problems or damage to lamps and other expendable supplies, 
included parts or optional parts.
9)  Other  conditions  stipulated  in  the  warranty  included  with  the 
product also apply.
NOTE: The  product  can  be  used  overseas  with  voltages  of  100  to  120V  and 200 to 240V by using a power cable suited for the standards and power source voltage of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of October 1, 2007.For  the  most  up-to-date  information,  please  refer  to  the  websites  of the  service  stations  in  the  various  countries  on  the  List  of TravelCare Outlets or to the NEC website at http://www.nec-pj.com.
In EuropeNEC Europe, Ltd. / European Technical Centre
Address:  Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone:  +44 1952 237000
Fax Line:   +44 1952 237006
Email Address:  [email protected]
WEB Address:  
http://www.neceur.com
(Regions Covered)
EU: Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,  Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
  Portugal*, Spain*, Sweden* and the United Kingdom*
EEA:  Norway*, Iceland and Liechtenstein
In North AmericaNEC Display Solutions of America, Inc.
Address:  500 Park Boulevard, Suite 1100 
    Itasca, Illinois 60143, U.S.A.
Telephone:  +1 800 836 0655
Fax Line:   +1 800 356 2415
Email Address:  [email protected]
WEB Address:  
http://www.necdisplay.com/
(Regions Covered)U.S.A. *, Canada*
In OceaniaNEC Australia Pty., Ltd.Address:New South Wales;184 Milperra Road, Reversby NSW 2212Telephone: +61 2 9780 8688   Fax Line: +61 2 9780 8659Victoria;Unit 1/6 Garden Road, Clayton VIC 3168Telephone: +61 3 8562 6245   Fax Line: +61 3 8562 6220Newcastle;120 Parry Street Newcastle West NSW 2300Telephone: +61 2 4926 2466Queensland;Unit 4/305 Montague Road West End QLD 4101Telephone: +61 7 3840 5858   Fax Line: +61 7 3840 5866Goldcoast QLD;Shop1 48 Ferry Road Southport QLD 4215Telephone: +61 7 5591 3670South Australia;84A Richmond Road, Keswick SA 5035Telephone: +61 8 8375 5707   Fax Line: +61 8 8375 5757Western Australia;45 Sarich Court Osborne Park WA 6017Telephone: +61 8 9445 5901   Fax Line: +61 8 9445 5999 
						

							
53
9. Appendix
Hyosung ITX Co., Ltd.Address:   2nd Fl., Ire B/D. #2, 4Ga, Yangpyeng-Dong,
  Youngdeungpo-Gu, Seoul, Korea 150-967
Telephone:   +82 2 2163 4193
Fax Line:   +82 2 2163 4196
Email Address:   [email protected]
(Regions Covered)South Korea
Lenso Communication Co., Ltd.
Address:  292 Lenso House 4, 1st Floor, Srinakarin Road,     Huamark, Bangkapi, Bangkok 10240, Thailand
Telephone:  +66 2 375 2425
Fax Line:   +66 2 375 2434
Email Address:  [email protected]
WEB Address:  
http://www.lenso.com
(Regions Covered)Thailand
ABBA Electronics L.L.C.
Address:  Tariq Bin Ziyad Road, P.O.Box 327, Dubai,
    United Arab Emirates
Telephone:  +971 4 371800
Fax Line:   +971 4 364283
Email Address:  [email protected]
(Regions Covered)United Arab Emirates
Samir Photographic Supplies
Address:  P.O.Box 599, Jeddah 21421, Saudi Arabia
Telephone:  +966 2 6828219
Fax Line:   +966 2 6830820
Email Address:  [email protected]
Riyadh
Address:  P.O.Box 5519, Riyadh 11432, Saudi Arabia
Telephone:  +966 1 4645064
Fax Line:   +966 1 4657912
Email Address:  [email protected]
Alkhobar
Address:  P.O.Box 238, Alkhobar 31952, Saudi Arabia
Telephone:  +966 3 8942674
Fax Line:   +966 3 8948162
Email Address:  [email protected]
(Regions Covered)Saudi Arabia
NOTE: In countries designated with an asterisk(*), replacement product rental service are offered.
WEB Address: http://www.nec.com.au
(Regions Covered)Australia*, New Zealand
In Asia and middle East
NEC Display Solutions, Ltd. Address:   686-1, Nishioi, Oi-Machi, Ashigarakami-Gun,
  Kanagawa 258-0017, Japan
Telephone:  +81 465 85 2369
Fax Line:   +81 465 85 2393
Email Address:  [email protected]
WEB Address:  
http://www.nec-pj.com
(Regions Covered)Japan*
NEC Solutions (China) Co.,Ltd.
Address:   Rm 1903, Shining Building, 35 Xueyuan Rd,
  Haidian District Beijing 100083, P.R.C.
Telephone:  +8610 82317788
Fax Line:   +8610 82331722
Email Address:  [email protected]
  [email protected]
WEB Address:  
http://www.necsl.com.cn
(Regions Covered)China
NEC Hong Kong Ltd.
Address:  25/F.,The Metropolis Tower, 10 Metropolis Drive,   Hunghom, Kowloon, Hong Kong
Telephone:  +852 2369 0335
Fax Line:   +852 2795 6618
Email Address:  [email protected]
  [email protected]
WEB Address:  
http://www.nec.com.hk
(Regions Covered)Hong Kong
NEC Taiwan Ltd.
Address:  7F, No.167, SEC.2, Nan King East Road, Taipei,    Taiwan, R.O.C.
Telephone:  +886 2 8500 1714
Fax Line:   +886 2 8500 1420
Email Address:  [email protected]
WEB Address:  
http://www.nec.com.tw
(Regions Covered)Taiwan
NEC Asia Pte.Ltd.
Address:  401 Commonwealth Drive, #07-02, Haw Par 
    Technocentre, Singapore 149598
Telephone:  +65 6 273 8333
Fax Line:   +65 6 274 2226
Email Address:  [email protected]
WEB Address:  
http://www.nec.com.sg/ap
(Regions Covered)Singapore
NEC Systems Integration Malaysia Sdn Bhd 
Address:  Ground Floor, Menara TA One, 22, Jalan P. Ramlee,    50250 Kuala Lumpur, Malaysia
Telephone:  +6 03 2178 3600 (ISDN)
Fax Line:   +6 03 2178 3789
Email Address:  [email protected]
WEB Address:  
http://www.necarecenter.com
(Regions Covered)Malaysia 
						

							
54
9. Appendix
TO: NEC or NEC’s Authorized Service Station:  
Fm: 
 (Company & Name with signature) 
Dear Sir (s), 
I  would  like  to  apply  your TravelCare  Service  Program  based  on  attached  registration  and  qualification  sheet  and  agree  with 
your  following  conditions,  and  also  the  Service  fee  will  be  charged  to  my  credit  card  account,  if  I  don’t  return  the  Loan  units 
within the specified period. I also confirm following information is correct.     Regards. 
Application Sheet for TravelCare Service Program
P-1/    , 
Country, 
product purchased :
User’s Company Name :
User’s Company Address : 
Phone No., Fax No. :
User’s Name :
User’s Address :
Phone No., Fax No. :
Local Contact office :
Local Contact office Address :
Phone No., Fax No. :
User’s Model Name :
Date of Purchase :
Serial No. on cabinet :
Problem of units per User :
Required Service :  (1) Repair and Return  (2) Loan unit 
Requested period of Loan unit :
Payment method : (1) Credit Card    (2) Travelers Cheque  (3) Cash
In Case of Credit Card : 
Card No. w/Valid Date :
Date:      /       /       , 
						

							
55
9. Appendix
5. Loan Service Charges and Conditions:Upon  acceptance  of  this  NEC  Projector,  Customer  agrees  to  assume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calen-dar days.If Customer does not return the unit within the 12 calendar days, Cus-tomer will be charged the next highest cost up to and including the full list  price  to  Credit  Cards,  which  price  will  be  informed  by  NEC  Autho-rized  Service  Stations.  Please  see  the  attached  listing  of  contacts  for each country to arrange for pickup of the loan unit. If  you  return  to  their  country  of  origin  with  the  loan  unit,  you  will  be charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser  is  requested  to  understand  following  condition  of TravelCare Service  Program  and  complete  the  necessary  information  on  the  ap-plication sheet.
. Service Options:
There  are  3  types  of  “Service”  available.  Enduser  has  to  understand following condition and is required to fill in the Application Sheet. 
1) Repair and Return:
  The ’Faulty unit’ is sent or collected from the customer. It is repaired 
and  returned  within  10  days  to  the  customer,  excluding  transport time. 
  There  may  have  a  case,  repair  and  return  can’t  be  done  by  NEC 
Authorized Service Station, because of shortage of spare parts due to same model is not sold in the territory.
2)  Repair  and  Return  with  Loan:  (This  service  is  limited  to  some  Ser
-vice Stations)
  This  service  is  offered  to  the  Enduser,  who  cannot  wait  until  their 
unit is repaired.
  The  customer  can  borrow  a  unit  for  $200  up  to  12  days.  Customer 
then  sends  in  inoperable  unit  to  nearest  NEC  Authorized  Service Station  for  service.  In  order  to  prevent  collection  problem,  Enduser is required to fill in Application Sheet. 
  Enduser needs to confirm the availability of the Service to NEC Au
-thorized Service Stations.
3)  Loan Only:
  For  this  service,  NEC  Authorized  Service  Station  supplies  the  cus
-tomer  with  a  loan  unit  for  US$200  up  to  12  days.  Customer  keeps the  inoperable  unit  and  when  customer  returns  home,  customer arranges to have the projector serviced in the home country.
. Warranty Exclusions:
This program does not apply if the Projector’s serial number has been defaced, modified or removed. If, in the judgement of NEC Authorized Service Station or its agent the defects or failures result from any cause other than fair wear and tear or NEC neglect, or fault including the following without limitation:
1)  Accidents,  transpor tation,  neglect,  misuse,  abuse,  water,  dust, 
smoke or default of or by the Customer its employees or agents or any third party;
2)  Failure or fluctuation of electrical power, electrical circuitry, air con
-ditioning,  humidity  control  or  other  environmental  conditions  such as use it in smoking area; 
3)  Any fault in the attachments or associated products or components 
(whether  or  not  supplied  by  NEC  or  its  agents  which  do  not  form part of the Product covered by this warranty);
4)  Any act of God, fire, flood, war, act of violence or any similar occur
-rence;
5)  Any  attempt  by  any  person  other  than  any  person  authorized  by 
NEC to adjust, modify, repair, install or service the product.
6)  Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:In  case  faulty  unit  is  under  warranty  exclusions  case  or  under  Out  of Warranty  period,  NEC  Authorized  Service  Station  will  Inform  estima-tion of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA): Enduser  must  take  this  issue  up  with  their  original  supplier  in  the country of purchase.NEC Authorized Service Station will repair the DOA unit as a Warranty repair, but will not exchange DOA unit with new units. 
 
Ver. 4  2/08