NEC Projector Np215 User Manual

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7. Appendix
5.	Loan	Service	Charges	and	Conditions:Upon  acceptance  of  this  NEC  Projector,  Customer  agrees  to  assume liability for this loan unit.
The  current  cost  of  use  of  this  loan  unit  is  US$200  for  12  calendar days.If Customer does not return the unit within the 12 calendar days, Cus-tomer will be charged the next highest cost up to and including the full list 	price 	to 	Credit 	Cards, 	which 	price 	will 	be 	informed 	by 	NEC 	Authorized	Service  Stations.  Please  see  the  attached  listing  of  contacts  for  each country to arrange for pickup of the loan unit. If you return to their country of origin with the loan unit, you will be charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser  is  requested  to  understand  following  condition  of TravelCare Service  Program  and  complete  the  necessary  information  on  the  ap-plication sheet.
1. 	Service	Options:There	 are	3	types	 of	[Service]	 available.	Enduser	 has	to	understand	following condition and is required to fill in the Application Sheet. 
1) Repair and Return:
 The ‘Faulty unit’ is sent or collected from the customer. It is repaired and  returned  within  10  days  to  the  customer,  excluding  transport time. 
 There  may  have  a  case,  repair  and  return  can’t  be  done  by  NEC Authorized	 Service	Station,	 because	 of	shortage	 of	spare	 parts	due	to same model is not sold in the territory.
2) Repair and Return with Loan: (This service is limited to some Service Stations)
 This service is offered to the Enduser, who cannot wait until their unit is repaired.
 The customer can borrow a unit for US$200 up to 12 days. Customer then	 sends	 in	inoperable	 unit	to	nearest	 NEC	Authorized	 Service	Station  for  service.  In  order  to  prevent  collection  problem,  Enduser is required to fill in Application Sheet. 
 Enduser  needs  to  confirm  the  availability  of  the  Service  to  NEC Authorized	Service	Stations.
3) Loan Only:
	 For	 this	service,	 NEC	Authorized	 Service	Station	supplies	 the	cus-tomer with a loan unit for US$200 up to 12 days. Customer keeps the inoperable unit and when customer returns home, customer arranges to have the projector serviced in the home country.
2.	Warranty	Exclusions:This program does not apply if the Projector’s serial number has been defaced, modified or removed. If,	 in	the	 judgement	 of	NEC	 Authorized	 Service	Station	or	its	 agent	 the	defects or failures result from any cause other than fair wear and tear or NEC neglect, or fault including the following without limitation:
1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke or default of or by the Customer its employees or agents or any third party;
2) Failure or fluctuation of electrical power, electrical circuitry, air con-ditioning, humidity control or other environmental conditions such as use it in smoking area; 
3) Any fault in the attachments or associated products or components (whether or not supplied by NEC or its agents which do not form part of the Product covered by this warranty);
4) Any act of God, fire, flood, war, act of violence or any similar occur-rence;
5)	Any	 attempt	 by	any	 person	 other	than	any	person	 authorized	 by	NEC	to adjust, modify, repair, install or service the product.
6)	Any	Cross-border	charges	such	as,	duty,	insurance,	tax	etc.
3.	Charges	for	 Warranty	Exclusions	and	Out	of	 Warranty	Case:In  case  faulty  unit  is  under  warranty  exclusions  case  or  under  Out  of Warranty	period,	NEC	Authorized	 Service	Station	will	Inform	 estimation	of actual service cost to the Enduser with reason.
4.	Dead	on	Arrival	(DOA): 	Enduser must take this issue up with their original supplier in the country of purchase.NEC	Authorized	 Service	Station	will	repair	 the	DOA	 unit	as	a	Warranty	repair, but will not exchange DOA unit with new units. 
						

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