NEC Projector HT510/HT410 User Manual

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In the space below please describe your problem in detail.
Information on application and environment where your projector is used
Projector
Model number:
Serial No.:
Date of purchase:
Lamp operating time (hours):
Lamp Mode: Normal   Eco
Information on input signal:
Horizontal synch frequency [          ] kHz
Vertical synch frequency [          ] Hz
Synch polarity H  (+)   (—)
V  (+)   (—)
Synch type Separate   Composite
 Sync on Green
STATUS Indicator:
Steady light Orange   Green
Flashing light [          ] cycles
Remote control model number:
Signal cable
NEC standard or other manufacturer’s cable?
Model number:                        Length:              inch/m
Distribution amplifier
Model number:
Switcher
Model number:
Adapter
Model number:
ProjectorPC
DVD player
Installation environment
Screen size: inch
Screen type: White matte    Beads   Polarization
 Wide angle    High contrast
 Throw distance: feet/inch/m
 Orientation: Ceiling mount    Desktop
Power outlet connection:
Connected directly to wall outlet
Connected to power cord extender or other (the num-
ber of connected equipment______________)
Connected to a power cord reel or other (the number
of connected equipment______________)
Computer
Manufacturer:
Model number:
Notebook PC  / Desktop 
Native resolution:
Refresh rate:
Video adapter:
Other:
Video equipment
VCR, DVD player, Video camera, Video game or other
Manufacturer:
Model number:
9. APPENDIX 
						

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TravelCare GuideTravelCare - a service for international travelers
This product is eligible for TravelCare, NECs unique international warranty.
Please note that TravelCare coverage differs in part from coverage under the warranty included with the product.
Services offered with TravelCare
This warranty allows customers to receive service on their product at the NEC and NEC-designated service
stations in the countries listed herein when temporarily traveling internationally for business or pleasure.
For details on services offered by the different service stations, please refer to the List of TravelCare Outlets
below.
1 Repair services
The product will be repaired and delivered within 10 business days, not including shipping time.
During the term of warranty, the cost of maintenance parts, labor costs for repairs and shipping costs within
the service stations coverage area are covered by the warranty.
2 Replacement product rental service
If the customer desires, he or she can rent a replacement product while the original product is being repaired.
Fee: US$200 for 12 days
This fee must be paid at the local service station in cash or credit card.
The $200 rental fee is non-refundable even if the customer rents it less than 12 days before returning.
The replacement product will be delivered within 3 business days.
If the customer did not return the replacement product within 12 days, the customer will be charged the price
of the unit.
If the customer returned the replacement product in a faulty or damaged condition, the repair cost will be
charged to the customer.
Note that this service is not offered in all countries and regions. Please refer to the List of TravelCare Outlets.
In addition, this replacement product rental service is not offered after the products warranty has expired.
Term of warranty
1
a. Upon presentation of the warranty or receipt received upon purchase:
Valid for the term indicated on the warranty or the normal term of warranty for the country of purchase.
b.When only the product is brought in:
Valid for a period of within 14 months of the date of manufacture indicated by the serial number attached
to the product.
2When a product whose term of warranty is expired is brought in:
Repairs will be offered for a fee. In this case the customer is not eligible for the replacement product rental
service.
3In the following cases, repairs may be charged, even if the products warranty is still in effect:
1) If the term of warranty, model name, serial number and name of the store of purchase are not indicated
on the warranty or have been altered.
2) Problems or damage caused by dropping or shocks during shipment or movement by the customer or by
improper handling by the customers.
3) Problems or damage caused by improper usage or unwarrantable alterations or repairs by the customer.
4) Problems or damage caused by fire, salt damage, gas damage, earthquakes, lightning damage, storm or
flood damage or other natural disasters or such external factors as dust, cigarette smoke, abnormal
voltage, etc.
5) Problems or damage caused by use in hot or humid places, in vehicles, boats or ships, etc.
6) Problems or damage caused by expendable supplies or devices connected to the product other than
those designated by NEC.
7) Problems caused by natural consumption, wear or deterioration of par ts under normal usage conditions.
8) Problems or damage to lamps and other expendable supplies, included parts or optional parts.
9) Other conditions stipulated in the warranty included with the product also apply.
9. APPENDIX 
						

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NOTE: The product can be used overseas with voltages of 100 to 120V and 200 to 240V by using a power cable suited for thestandards and power source voltage of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of April 1, 2004.
For the most up-to-date information, please refer to the websites of the service stations in the various countries
on the List of TravelCare Outlets or to the NEC website at http://www.nec-pj.com.
In Europe
NEC Europe, Ltd. / European Technical Centre
Address: Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone: +44 1952 237000
Fax Line: +44 1952 237006
Email Address: [email protected]
WEB Address: http://www.neceur.com
(Regions Covered)
EU: Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,
Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
Portugal*, Spain*, Sweden* and the United Kingdom*
EEA: Norway*, Iceland and Liechtenstein
In North America
NEC Solutions (America), Inc.
Address: 1250 N. Arlington Heights Road, Suite 400
Itasca, Illinois 60143, U.S.A.
Telephone: +1 800 836 0655
Fax Line: +1 800 356 2415
Email Address: [email protected]
WEB Address: http://www.necvisualsystems.com
(Regions Covered)
U.S.A. *, Canada*
In Oceania
NEC Australia Pty., Ltd.
Address: New South Wales;
184 Milperra Road, Reversby 2212
Victoria;
480 Princess Hwy Noble Park 3174
South Australia;
84A Richmond Road, Keswick 5035
Queensland;
116 Ipswich Road, Woollongabba 4102
Western Australia;
45 Sarich Court Osborne Park 6017
Telephone: 131 632 (from domestic)
+61 8 8375 5706 (from overseas)
Fax Line: +61 8 8375 5757
Email Address: [email protected]
WEB Address: http://www.nec.com.au
(Regions Covered)
Australia*, New Zealand
9. APPENDIX 
						

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In Asia and Middle East
NEC Viewtechnology,  Ltd.
Address: 686-1, Nishioi, Oi-Machi, Ashigarakami-Gun,
Kanagawa 258-0017, Japan
Telephone: +81 465 85 2369
Fax Line: +81 465 85 2393
Email Address: [email protected]
WEB Address: http://www.nec-pj.com
(Regions Covered)
Japan*
NEC Hong Kong Ltd.
Address: 11th Floor, Tower B, New Mandarin Plaza, 14
Science Museum Road,
Tsim Sha Tsui East, Kowloon, Hong Kong
Telephone: +852 2369 0335
Fax Line: +852 2795 6618
Email Address: [email protected]
WEB Address: http://www.nec.com.hk
(Regions Covered)
Hong Kong
NEC Taiwan  Ltd.
Address: 7F, No.167, SEC.2, Nan King East Road, Taipei,
Taiwan, R.O.C.
Telephone: +886 2 8500 1734
Fax Line: +886 2 8500 1420
Email Address: [email protected]
WEB Address: http://www.nec.com.tw
(Regions Covered)
Taiwan
NEC Solutions Asia Pacific Pte. Ltd
Address: 401 Commonwealth Drive, #07-02, Haw Par
Technocentre, Singapore 149598
Telephone: +65 6 273 8333
Fax Line: +65 6 274 2226
Email Address: [email protected]
WEB Address: http://www.nec.com.sg/ap
(Regions Covered)
Singapore
NEC Systems Integration Malaysia Sdn Bhd
Address:
Ground Floor, Menara TA One, 22, Jalan P. Ramlee,50250 Kuala Lumpur, Malaysia
Telephone: +6 03 2164 1199
Fax Line: +6 03 2160 3900
Email Address: [email protected]
WEB Address: http://www.necmalaysia.com.my
(Regions Covered)
Malaysia
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Nautilus Hyosung Inc.
Address: 7th Floor, Cheongdam Building, 52,
Cheongdam-Dong,
Kangnam-Ku, Seoul, Korea 135-100
Telephone: +82 2 510 0234
Fax Line: +82 2 540 3584
Email Address: [email protected]
(Regions Covered)
South Korea
Lenso Communication Co., Ltd.
Address: 292 Lenso House 4, 1st Floor, Srinakarin Road,
Huamark, Bangkapi, Bangkok 10240, Thailand
Telephone: +66 2 375 2425
Fax Line: +66 2 375 2434
Email Address: [email protected]
WEB Address: http://www.lenso.com
(Regions Covered)
Thailand
ABBA Electronics L.L.C.
Address: Tariq Bin Ziyad Road, P.O.Box 327, Dubai,
United Arab Emirates
Telephone: +971 4 371800
Fax Line: +971 4 364283
Email Address: [email protected]
(Regions Covered)
United Arab Emirates
Samir Photographic Supplies
Address: P.O.Box 599, Jeddah 21421, Saudi Arabia
Telephone: +966 2 6828219
Fax Line: +966 2 6830820
Email Address: [email protected]
(Regions Covered)
Saudi Arabia
NOTE: In countries designated with an asterisk(*), replacement product rental service are offered.
9. APPENDIX 
						

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Country,
product purchased :
Users Company Name :
Users Company Address :
Phone No., Fax No. :
Users Name :
Users Address :
Phone No., Fax No. :
Local Contact office :
Local Contact office Address :
Phone No., Fax No. :
Users Model Name :
Date of Purchase :
Serial No. on cabinet :
Problem of units per User :
Required Service : (1) Repair and Return (2) Loan unit
Requested period of Loan unit :
Payment method : (1) Credit Card (2) Travelers Cheque (3) Cash
In Case of Credit Card :
Card No. w/Valid Date : TO: NEC or NECs Authorized Service Station:
FM:
(Company & Name with signature)
Dear Sir (s),
I would like to apply your TravelCare Service Program based on attached registration and qualification sheet and
agree with your following conditions, and also the Service fee will be charged to my credit card account, if I dont
return the Loan units within the specified period. I also confirm following information is correct.     Regards.
Application Sheet for TravelCare Service Program
P-1/    ,Date:      /       /       ,
9. APPENDIX 
						

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Condition of your TravelCare Service Program
Enduser is requested to understand following condition of TravelCare Service Program and complete the neces-
sary information on the application sheet.
1. Service Options:
There are 3 types of Service available. Enduser has to understand following condition and is required to fill in
the Application Sheet.
1) Repair and Return:
The Faulty unit is sent or collected from the customer. It is repaired and returned within 10 days to the
customer, excluding transport time.
There may have a case, repair and return cant be done by NEC Authorized Service Station, because of
shortage of spare parts due to same model is not sold in the territory.
2) Repair and Return with Loan: (This service is limited to some Service Stations)
This service is offered to the Enduser, who cannot wait until their unit is repaired.
The customer can borrow a unit for $200 up to 12 days. Customer then sends in inoperable unit to nearest
NEC Authorized Service Station for service. In order to prevent collection problem, Enduser is required to fill
in Application Sheet.
Enduser needs to confirm the availability of the Service to NEC Authorized Service Stations.
3) Loan Only:
For this service, NEC Authorized Service Station supplies the customer with a loan unit for US$200 up to 12
days. Customer keeps the inoperable unit and when customer returns home, customer arranges to have the
projector serviced in the home country.
2. Warranty  Exclusions:
This program does not apply if the Projectors serial number has been defaced, modified or removed.
If, in the judgement of NEC Authorized Service Station or its agent the defects or failures result from any cause
other than fair wear and tear or NEC neglect, or fault including the following without limitation:
1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke or default of or by the Customer its
employees or agents or any third party;
2) Failure or fluctuation of electrical power, electrical circuitry, air conditioning, humidity control or other environ-
mental conditions such as use it in smoking area;
3) Any fault in the attachments or associated products or components (whether or not supplied by NEC or its
agents which do not form part of the Product covered by this warranty);
4) Any act of God, fire, flood, war, act of violence or any similar occurrence;
5) Any attempt by any person other than any person authorized by NEC to adjust, modify, repair, install or
service the product.
6) Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:
In case faulty unit is under warranty exclusions case or under Out of Warranty period, NEC Authorized Service
Station will Inform estimation of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA):
Enduser must take this issue up with their original supplier in the country of purchase.
NEC Authorized Service Station will repair the DOA unit as a Warranty repair, but will not exchange DOA unit
with new units.
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5. Loan Service Charges and Conditions:
Upon acceptance of this NEC Projector, Customer agrees to assume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calendar days.
If Customer does not return the unit within the 12 calendar days, Customer will be charged the next highest cost
up to and including the full list price to Credit Cards, which price will be informed by NEC Authorized Service
Stations. Please see the attached listing of contacts for each country to arrange for pickup of the loan unit.
If you return to their country of origin with the loan unit, you will be charged additional freight to return the unit to
the loaning country.
Thank you for your understanding of this program.
9. APPENDIX 
						

							Ver. 2 09/04 (T) 
						

							Printed in China
7N8P5192 Copyright© 2004 by NEC Viewtechnology, Ltd.