NEC Portrait 308/824 Single Line Telephone Quick Reference Guide
Have a look at the manual NEC Portrait 308/824 Single Line Telephone Quick Reference Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
82400SLO04 April 2001 Printed in U.S.A. Single Line Telephone Quick Reference Guide 82400SLO04.QXD 3/29/01 4:52 PM Page 12
Placing an Outside Call . . . The instructions in this guide assume your system uses default program settings (e.g. Dial Plan 2). 1. Lift handset. 2. Press 3. Dial a 2-digit outside line number (e.g., 01, 02). 4. Dial outside number. •If your system is behind a PBX, you may have to dial 9 before your number. •To Flash a CO line, flash the hook- switch and dial 90. Calling a Co-Worker . . . 1. Lift handset. 2. Dial your co-worker’s extension number. •If you hear ringing, wait for an answer. If you hear a beep, begin speaking. • To Page, dial 80 for All Call or 81-84 for internal zones. External zones are 85 or, for Portrait 824 only, 86-87. 3. (Optional) Dial to force the call to ring your co-worker. Block outgoing calls from your phone . . . Dial Block 1. Lift handset. 2. Press . 3. Dial Personal Code (4 digits). 4. Hang up. Enter 4-digit code to temporarily block outgoing calls on your phone: Dial using the Intercom: Dial access code for an outside line: Placing and Answering Calls 82400SLO04.QXD 3/29/01 4:51 PM Page 1
1. Lift handset. 2. Press . 3. Dial Personal Code (4 digits). 4. Hang up. If your call doesn’t go through . . . Camp On and Callback 1. For Intercomcalls, dial to Camp On (wait without hanging up). OR 1. For Intercomcalls, dial and hang up to leave a Callbackfor an extension. •When the called party hangs up, the call rings you back. 2. Lift handset when the system calls you back. Step Calling 1. Do not hang up if there is no answer. 2. Press . • The next extension rings (e.g., if you called extension 14, pressing # will ring extension 15) Call the next extension if busy or no answer: When you hear system busy, use Camp On or Callback: Clear the Dial Block on your phone: 82400SLO04.QXD 3/29/01 4:51 PM Page 2
Message Waiting 1. Do not hang up if there is no answer. 2. Press . • MW on your co-worker’s multibutton phone flashes fast. 3. Hang up. A Message Waiting is indicated by a moderate busy-type signal when the handset is first lifted. 1. Lift handset. 2. Press . Have a telephone meeting (Conference) . . . 1. Set up your first outside call and press the hookswitch. 2. To add an internal party: Press . The called extension must pick up the handset in order to be conferenced. OR 2. To add an outside call: Press . 3. Place your second call. Internal Calls: The called internal extension must pick up the handset before being Conferenced. External Calls: To place a second call, you first must seize the outside line to be used. Dial 01-08, then dial the telephone number. 4. Press the hookswitch again. Use Conference to have a 3-way telephone meeting: To answer your own Message Waiting: Leave a Message Waiting so your co-worker can call you back: 82400SLO04.QXD 3/29/01 4:52 PM Page 3
1. Lift handset. 2. Dial a Page Zone (Portrait 308 = 80-85; Portrait 824 = 80-87). 3. Announce co-worker to pick up the same page zone number you dialed. 4. Press . 5. Do not hang up. Wait for party to join in the conversation. 1. Lift handset. 2. Press . 3. Dial announced page zone (Portrait 308 = 80-85; Portrait 824 = 80-87). Answering Calls . . . 1. Lift handset. •To Flash a CO line, flash the hook- switch and dial 90. 1. Lift handset. 2. Press . To answer a call ringing another extension: Listen for ringing: Answer a Meet-Me Page request: Use Meet-Me Page to have a telephone meeting with an internal party: 82400SLO04.QXD 3/29/01 4:52 PM Page 4
Your call can wait at your phone . . . Hold 1. Do not hang up. 2. Press the hookswitch. 3. System Hold: Dial . •Your co-workers can take the call off Hold. OR 3. Exclusive Hold: Dial . •Your co-workers can nottake the call off Hold. 1. Lift handset. 2. Press . Redirect your call . . . Transfer 1. With an outside call on the line, press hookswitch and dial your co-worker’s extension number. 2. (Optional) Announce call. 3. Hang up. Send (Transfer) your call to a co-worker: Easily retrieve a call from Hold: Use Hold instead of leaving the handset off-hook: Handling Your Calls 82400SLO04.QXD 3/29/01 4:52 PM Page 5
Forward your calls to a co-worker . . . When Call Forward is activated, it’s indicat- ed by a slow busy-type signal when the hand- set is first lifted. 1. Lift handset. 2. Press . 3. Dial extension to receive your calls. 4. Dial one of the following: •0 to forward all calls. •1 to forward busy calls. •2 to forward unanswered calls. •3 to forward unanswered and/or busy calls. 5. Hang up. 1. Lift handset. 2. Press . Cancel Call Forwarding: While at your desk, forward your calls to a co-worker: Handling Your Calls (cont.) 82400SLO04.QXD 3/29/01 4:52 PM Page 8
Automatically redial calls . . . Last Number Redial This feature may require system programming. 1. Lift handset. 2. Press and dial queue group number (1-6). OR 2. With software version 2.1 or higher, press . Speed Dial This feature may require system programming. 1. Lift handset. 2. Press . 3. Dial a queue group number (1-6). 4. Dial the desired Speed Dial number (00[0]-199). To dial a stored system Speed Dial number: Quickly redial your last outside call: Placing Calls Quickly 82400SLO04.QXD 3/29/01 4:52 PM Page 9
Possible Dial Codes for Dial Plan 2 Phones The following features may have dial code changes which could apply to your phone if system programming was altered. Ask your communica- tions manager if these codes apply to you. Features not listed here work as previously described. Note: Used when Automatic Line Access uses “0” to seize a line. Lift handset + 953 + Extension to receive call + Forwarding code (0-3) + Hang up. Cancel:Lift handset + 959. Lift handset + 955 + Personal code + Hang up. Cancel:Lift handset + 956 + Personal code + Hang up . To answer a Door Box call: Lift handset + 98 + 9. Lift handset + 951. This feature may require system programming. Lift handset + 94 + Queue group number (1-6). Lift handset + 98 + Announced page zone. Lift handset + 9 + 2-digit line # (this may not be required) + Outside number. ORLift handset + 0 + Outside number. Set:Lift handset + 954 + Enter time (24-hour clock) + Hang up. Clear:Lift handset + 959 + Hang up. This feature may require system programming. Lift handset + 93 + Queue group number (1-6) + Speed Dial number. Speed Dial: Reminder Call: Outside Call - Place: Meet-Me Page - Answer: Last Number Redial: Hold - Retrieve a call: Door Box: Dial Block: Call Forward: 82400SLO04.QXD 3/29/01 4:52 PM Page 10
Dial Codes for Phones Using Dial Plan 1 Features not listed here work as previously described. Note: Used when Automatic Line Access uses “0” or “9” to seize a line. Lift handset + 63 + Extension to receive call + Forwarding code (0-3) + Hang up. Cancel:Lift handset + 69. Lift handset + 65 + Personal code + Hang up. Cancel Dial Block:Lift handset + 66 + Personal code + Hang up . Lift handset + 7 + # + Hunt group number (1-4). Lift handset + 61. Lift handset + 7 + Co-worker’s extension number. This feature may require system programming. Lift handset + 60 + Queue group number (1-6). Lift handset + 7 + Page zone number + # + Wait for party to join conversation. Answer a Meet-Me Page:Lift handset + 8. (System programming changes may then require you to dial the announced page zone.) Lift handset + 7 + *. Lift handset + 7 + Page zone (Portrait 308=80-85, Portrait 824=80-87) + Make announcement + Hang up. Set:Lift handset + 64 + Enter time (24-hour clock) + Hang up. Clear:Lift handset + 69 + Hang up. This feature may require system programming. Lift handset + 5 + Queue group number (1-6) + Speed Dial number. Lift handset + 07 + Security code + Phone number. Walking Class of Service: Speed Dial: Reminder Call: Page: Message Waiting - Answer a message: Meet-Me Page: Last Number Redial: Intercom: Hold - Retrieve a call: Extension Hunting: Dial Block: Call Forward: 82400SLO04.QXD 3/29/01 4:52 PM Page 11