NEC Portrait 308/824 Multibutton Telephone Quick Reference Guide
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The MONflash rate indicates if the phone is monitoring or being monitored with the Room Monitor feature. Press LNDto automatically redial the last number you called.Press the Speakerto use Handsfree instead of the handset. Use Microphone Muteto turn off the Handsfree microphone. Use Intercomto call co-workers.You can place an Intercom or outside call on Hold. (Note: With Intercom calls, do not hang up the handset after placing the call on Hold.)Use the CLEAR key to remove the data shown in the second row of the display.Press CHECKto display the function of any programmable key or One-Touch speed dial key you press. Use Do Not Disturbto block calls and page announcements on your extension. This key also lets you set up a Conferencewith your co-workers. Use the VOLUME Controls to adjust the volume of ringing, Paging, Background Music (824 System only), Handsfree announcements or your handset. Display phones can also use this to control the contrast of their LED display. Transferallows you to pass an outside call to a co-worker. Programmable Keyshave two functions:•Just press the keyand keys 1-10 are DSS keys.•Keys 1-10 can also be One-Touch keys (for Personal Speed Dial, Save or Selectable Display Message keys) by pressing TRFR or a line key. Refer to the specific feature for proper procedure.The lights in the keys help you use your features and tell you about your call. Using Your Telephone Message Waitingflashes when a message is left - either by you to a co-worker or from a co-worker to you.Line Keys give you access to incoming and outgoing calls or can be programmed as feature keys. 82400 - 16 ORCO + One Touch Key = Dial Saved or Personal Speed Dial Number TRFR + One Touch Key = Send Selectable Display Message DSS Key MUTEI NTERCOM C ALL INCOMINGCALL 82400 - 4 LND FTR Q_ZPRS GHI ABCTUV JKL :/- DEF DCMON MW FLASHDND/CONFMIC VOL.ICM TRFR SPK HOLD WXY MNO 174 28 5 0 396 MESSAGE WA ITING M I CROPHONE The Alphanumeric Displayhelps you use features and tells you about your calls. Flashallows you to access certain features of your PBX or telephone company. Use the DCkey when dialing either system or personal Speed Dial numbers. PORTMBG5.QXD 3/14/01 2:06 PM Page 1
If your call doesn’t go through . . .Camp On and Callback 1. For Intercom calls, dial to Camp On (wait without hanging up). •When the called party hangs up, the call rings you back.OR 1. For Intercom calls, dial and hang up to leave a Callbackfor an extension. For Outside calls, press and dial a Queue Group number (e.g., 1-6) if all lines busy. Hang up. 2. Lift handset or press when the sys- tem calls you back. 3. (Outside calls only) Place your call again. To cancel your Callback (ICM calls only): 1. Lift handset and hang up. Message Waiting 1. After placing an ICM call, do not hang up if you get no answer or a busy signal. 2. Press . •MW on your co-worker’s phone flashes fast. Your MW LED has a double wink.•With voice mail, press 3 instead to leave a message in the co-worker’s mailbox. 3. Hang up.OR 3. To leave a Selectable Display Message, press *, the message number (e.g., 00-49) and *. 4. Hang up. :/-0 Leave a Message Waiting so your co- worker can call you back: When you hear system busy, use Camp On or Callback: Placing an Outside Call . . . 1. Lift handset. •This step may not be required if Single Step Access is enabled. 2. Press and dial outside number.•You may also have line group (loop) keys on your phone.•If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset.•This step may not be required if Single Step Access is enabled. 2. Press + + the outside line number (e.g. 01). Calling a Co-Worker . . . 1. (Optional) Lift handset. •This step may not be required if Single Step Access is enabled.•For one-touch calling, press a DSS key instead of going on to step 2. 2. Press . 3. Dial your co-worker’s extension number.•If you hear ringing, wait for an answer. If you hear a beep, begin speaking.•You may also be able to dial a co- worker’s Hunt Group.•To Page, dial 80 for All Call, 81-84 for internal zones, or 85-87 for external zones (308 System uses only 85 for external zone paging).•For your Voice Mailbox, press SPK+VM Key (see One-Touch Keys). 4. (Optional) Dial to force the call to ring your co-worker. Q Z ICM Dial using the Intercom: WXY9 ICM Dial codes for outside lines: Press a line key for quick access: Placing Calls PORTMBG5.QXD 3/14/01 2:06 PM Page 3
Tones you may hear . . . Press DND. If Level 3 programmed: Press DND once to block outside and ICM calls; press DND twice to block just outside calls. The programmed level determines the types of calls blocked: Level 1 blocks outside calls, allows ICM calls Level 2 blocks outside and ICM calls Level 3 blocks outside and ICM or just outside calls Do Not Disturb: To activate or cancel:From extension to be monitored: Lift handset + FTR + FLASH + Hang up + From monitoring extension: FTR + FLASH. Room Monitor: Set up with three or more parties: Lift handset + ICM + Dial page zone (308 System uses 80-85, 824 System uses 80-87) + Announce parties to press CONF + Press CONF. To join:Lift handset + Press CONF. OR Set up with one or two parties:Lift handset + ICM + Page zone + Announce parties to dial same page zone + #. To join:Dial announced code. Meet Me Conference: Place outside call + FTR + 1 + Hang up + Lift handset when call goes through. To cancel: Lift handset. Repeat Redial: Quick Reference for Other Features Seize CO line + * + Account Code + * + Telephone number. Account Code: (Display Phone Only) To set:SPK + FTR + 50 + 1 or 2 + Alarm time (24 hour clock) + * + SPK. To stop alarm:CLEAR. To cancel alarm:SPK+ FTR + 50 + 1 or 2 + * + SPK. Alarm Clock: This means an ICM call is waiting to be answered. Hang up to receive call or send Selectable Display Message (TRFR + message number 1, 2, or 3). This means you made a mistake in placing a call or using a feature. Hang up and start over. Fast busy or warble tone anytime:One ring during a call: SPK + FTR + CLEAR + 4 digits for year (e.g. 2001) + * + 2 digits for month (Jan=01, Feb=02, etc.) + 2 digits for date (01-31) + * + 1 digit for day (Sun=0, Mon=1, etc.) + * + 4 digits for time (24-hour clock) + * + SPK. Time/Date Setting: 1. Lift handset and press + . •Display Phones: To cancel all your messages without returning them, press FTR + CLEAR. To view your messages, press CHECK + * (To scroll messages, *=forward, #=backward). Press ICM to call the extension shown on the display.•To listen to voice mail messages, press SPK + voice mail key (see One-Touch Keys). Answering Outside Calls . . . 1. Lift handset or press . •Press line key if not connected to call.•Some line keys may be programmed as a group key.•To view Caller ID, before answering and without lifting the handset, press the line key (If single step access is enabled, press FLASH before pressing the line key.). Answering Intercom Calls . . . 1. Speak toward your phone. •The mic in your phone picks up your voice. You can lift the handset for privacy. OR 1. Press the flashing key.•The mic in your phone picks up your voice. You can lift the handset for privacy. Picking up calls not ringing your phone . . . 1. Lift handset. 2. Press or dial . 1. Lift handset (Do not press SPK). 2. Dial your co-worker’s extension or press if unsure of the extension ringing. When a call is ringing a co-worker’s phone: MNO6 WXY9 ICM If a call is ringing Paging after hours: ICM Listen for one ring and look for slowly flashing ICM key: Listen for one short beep: Listen for one ring and look for a flashing line key: ICM To answer your own Message Waiting: Answering Calls PORTMBG5.QXD 3/14/01 2:06 PM Page 5
Programming Function Keys SPK + DC+#+One-Touch Key + Extension number (Door Box extension accepted) + SPK DSS: SPK+DC+*+One-Touch Key + Phone number + SPK Personal Speed Dial: CHECK + FTR + Message number (00-49) + * + edit message if needed + CHECK + One-Touch key (#1 or #2 only) + * + CLEAR Selectable Display Message: Programming One-Touch Keys SPK key + FTR key + 4 + One-Touch or CO key + feature number + * + SPK key. SPK key + FTR key + 4 + One-Touch or CO key + 00 + * + SPK key. Delete Stored Feature: Store Under One- Touch or CO Key: Park/Hold Retrieve 11 Record (CO key only) 22 Directory Dial (ICM) 10 Clear Temp Memory 21 Directory Dial (CO) 09 Edit Temp Memory 20 Repeat Dial (Hurry up) 08 Search Caller ID name 19 Repeat Dial 07 Search Caller ID no. 18 Recall Line Display 06 Add to Caller ID data 17 Monitored 05 Edit Caller ID table 16 Monitor 04 Store Caller ID in table 15 Day/Night Mode 03 Loop Key 14 Timer 02 Call Forward (DISA) 13 Alarm Clock 01 Walking COS Access 12 Undefine Key 00 Feature Feature Number Feature Feature Number SPK+DC+*+One-Touch Key + FTR+#+ SPK Save: Handling Your CallsHave a telephone meeting (Conference) . . . 1. Set up your first call and press . 2. Place or answer your second call. Internal parties must lift the handset or press the SPK key when called. 3. Press again. Your call can wait at your phone . . .Hold 1. Do not hang up. Press once for System Hold or twice for Exclusive Hold. •Exclusive Hold means your co-workers can not take the call off Hold.•ICM calls will go on Exclusive Hold when you press HOLD (Your co-worker must lift the handset or press SPK to allow you to place the call on Hold).•Do not hang up handset for ICM calls. 1. Lift handset. 2. Press flashing .OR 2. Press if the call was an ICM call. Reroute your callsTransfer 1. Press and dial your co-worker’s extension number. •You can optionally press a DSS key after pressing the ICM key.•To transfer the call to voice mail, press ICM + extension number + 3 + TRFR. 2. (Optional) Announce call. 3. Press key and hang up. TRFRICM Send (Transfer) your call to a co-worker: ICM Easily retrieve a call from Hold:Use Hold instead of leaving the handset off-hook: DND/CONF DND/CONF Use Conference to have a 3-way tele- phone meeting: SPK+DC+#+One-Touch Key + 98 + SPK Voice Mail: NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 cng.nec.com PORTMBG5.QXD 3/14/01 2:06 PM Page 7
Quickly dial co-workers and outside calls . . .Direct Station Selection (DSS) 1. Lift handset. 2. Press the One Touch DSS key (1-10) for co-worker. 1. Press + + . 2. Press the One Touch DSS key (1-10) you want to program. 3. Dial extension number to be assigned.Speed Dial 1. Lift handset. 2. Press + . 3. Press a One-Touch Speed Dial key. 4. Dial number to be stored (18 digits max.). •Pressing TRFR=pause, FLASH=Flash and CONF=Stop.•Press CLEAR to reenter phone number. 5. Hang up. 1. Lift handset and press a line key. 2. Press One-Touch Speed Dial key. 1. Lift handset. 2. Press and . 3. Dial a Speed Dial number (00-99). 4. Dial number to be stored (18 digits max.). 5. Hang up. 1. Lift handset and press a line key. 2. Press and dial a Speed Dial number. DC To dial a System Speed Dial number: DC Store a System Speed Dial number: To dial your stored Speed Dial number: DC Store up to 10 outside numbers in your own Personal Speed Dial: DC Program your own DSS keys:Save time calling co- workers with Direct Station Selection: Placing Calls Quickly Park a call in orbit 1. Do not hang up. 2. Press a Park key. 3. Page your co-worker to pick up the call. •For Paging, press ICM and dial 80 for All Call, 81-84 for internal zones, 85-87 for external zones (308 System uses only 85 for external zone paging). 4. Hang up. 1. Lift handset. 2. Press the Park key. Forward your calls to a co-worker . . . 1. Press + . 2. Dial extension to receive your calls. To transfer to voice mail, dial the voice mail’s extension number. 3. Dial one of the following: •0 to forward all calls.•1 to forward busy calls.•2 to forward unanswered calls.•3 to forward unanswered and/or busy calls. 4. Press to hang up.•TRFRflashes slowly.•To cancel forwarding, press SPK + TRFR + TRFR + SPK. Automatically redial calls . . .Last Number Redial 1. (Optional) Lift handset. 2. Press a line key. 3. Press . Quickly redial your last outside call: TRFR While at your desk, forward your calls to a co-worker: To pick up a call a co- worker parked for you:Park a call in orbit so a co-worker can pick it up: PORTMBG5.QXD 3/14/01 2:06 PM Page 9
82400MBG05 April 2001 Multibutton Telephone Quick Reference Guide Identify lines, extensions, Speed Dial #’s . . . Numbers:Press desired number on the dial pad. Letters:Determine letter’s position on the dial pad key (e.g., dial pad key #2 - A=position 1, B=position 2, C= position 3). Press One-Touch key for character required. One-Touch key 1=position 1, One-Touch key 2=position 2 One-Touch key 3=position 3, One-Touch key 4=space, One-Touch key 5=delete a character, One-Touch key 6= delete all characters. *=shifts cursor to the left, #=shifts cursor to the right. Press the dial pad keys until all letters are entered (8 digits maximum).1. Press twice + CO key to name + *. 2. Input the letters/numbers (see above). 3. Press next CO key to program + *. OR 3. Press CO key + CLEAR to exit. 1. Press twice + + extension to name + *. 2. Input the letters/numbers (see above). 3. Press + next extension to program. OR 3. Press + CLEAR to exit. 1. Press twice + + Speed Dial number to name + *. 2. Input the letters/numbers (see above). 3. Press + next Speed Dial number. OR 3. Press + CLEAR to exit. DC Store a name with a System Speed Dial number: ICMICM ICM DC Store a name with an extension number: DC Store a name with a line number:Storing a name (from station #10 only) for any line, extension, or Speed Dial number: Printed in U.S.A. PORTMBG5.QXD 3/14/01 2:06 PM Page 11