NEC P401w Projector User Manual
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199 8. User Supportware 10 Click the computer at the connection destination and then [OK]. The desktop screen of the computer at the connection destination will be displayed. • Operating the projector (manipulating desktop screen) The displayed desktop screen can be manipulated by using the USB mouse connected to the projector. If the EXIT button of the projector or remote control is pressed while the desktop screen is displayed, an auxiliary operation bar is displayed at the lower left of the screen. Manipulate the auxiliary operation bar by using the buttons of the projector or remote control.
200 8. User Supportware (cut-off icon) �������Disconnects communication with the computer � (Shift icon) ����������When the highlight is moved to this icon and the ENTER button is pressed, shift lock status is set� The shift lock is canceled if the highlight is moved to this icon and the ENTER button is pressed again� (Ctrl icon) ������������When the highlight is moved to this icon and the ENTER button is pressed, control lock status is set� The control lock is canceled if the highlight is moved to this icon and the ENTER button is pressed again� (ESC icon) �����������The same operation as when the [ESC] key of the computer is pressed is performed� This icon is used, for example, to stop a slideshow of PowerPoint� • Operating the projector (disconnecting communications) 1 Press the EXIT button while the desktop screen is displayed. An auxiliary operation bar will be displayed at the lower left of the screen. 2 Move the highlight to (cut-off icon) and press the ENTER button. Communication will be disconnected and you are returned to the “DESKTOP CONTROL UTILITY” menu screen. To resume communication, click [COMPUTER SEARCH]. After that, follow step 10 on the preceding page. REFERENCE: Communication can also be disconnected by clicking the projector icon on the taskbar and then clicking “Disconnect” while the desktop screen is displayed.
201 8. User Supportware • Operating the projector (exiting Desktop Control Utility 1.0) 1 Click the projector icon [] on the taskbar while the desktop screen is displayed. 2 Click [Exit]. Desktop Control Utility 1.0 will be terminated. 3 Press the EXIT button on the projector unit or on the remote control. The “network menu” screen will be displayed. 4 Press the MENU button on the projector unit or on the remote control. The on-screen menu will be displayed. 5 Select an input source other than [NETWORK].
202 8. User Supportware ❼ Controlling the Projector over a LAN (PC Control Utility Pro 4/ Pro 5) Using the utility software “PC Control Utility Pro 4” or “PC Control Utility Pro 5” included on the companion NEC Pro- jector CD-ROM, the projector can be controlled from a computer over a LAN. PC Control Utility Pro 4 is a program compatible with Windows. (→ this page) PC Control Utility Pro 5 is a program compatible with Mac OS. (→ page 205) Control Functions Power On/Off, signal selection, picture freeze, picture mute, audio mute, adjusting, error message notification, event schedule. Screen of PC Control Utility Pro 4 This section provides an outline of preparation for use of PC Control Utility Pro 4/Pro 5. For information on how to use PC Control Utility Pro 4/Pro 5, see Help of PC Control Utility Pro 4/Pro 5. (→ page 204, 205) Step 1: Install PC Control Utility Pro 4/Pro 5 on the computer. Step 2: Connect the projector to a LAN. Step 3: Start PC Control Utility Pro 4/Pro 5. • To run PC Control Utility Pro 4 on Windows 8, Windows XP Home Edition and Windows XP Professional, “Microsoft .NET Framework” is required. The Microsoft .NET Framework Version 2.0, 3.0 or 3.5 is available from Microsoft’s web page. Download and install the it on your computer. TIP: • PC Control Utility Pro 4 can be used with a serial connection. • PE501X supports PC Control Utility Pro 4 only when the projector is used with a serial connection. Using on Windows Step 1: Install PC Control Utility Pro 4 on the computer NOTE: • To install or uninstall the program, the Windows user account must have [Administrator] privilege (Windows 8, Windows 7, Windows Vista and Windows XP) • Exit all running programs before installation. If another program is running, the installation may not be completed. 1 Insert the accompanying NEC Projector CD-ROM into your CD-ROM drive. The menu window will be displayed.
203 8. User Supportware TIP: If the menu window will not be displayed, try the following procedure. For Windows 7: 1. Click “start” on Windows. 2. Click “All Programs” → “Accessories” → “Run”. 3. Type your CD-ROM drive name (example: “Q:\”) and “LAUNCHER.EXE” in “Name”. (example: Q:\ LAUNCHER.EXE) 4. Click “OK”. the menu window will be displayed. 2 Click “PC Control Utility Pro 4” on the menu window. The installation will start. When the installation is complete, the Welcome window will be displayed. 3 Click “Next”. “END USER LICENSE AGREEMENT” screen will be displayed. Read “END USER LICENSE AGREEMENT” carefully. 4 If you agree, click “I accept the terms in the license agreement” and then click “Next”. • Follow the instructions on the installer screens to complete the installation. • When the installation is complete, you will return to the menu window. TIP: • Uninstalling PC Control Utility Pro 4 To uninstall PC Control Utility Pro 4, do the same procedures stated as in “Uninstalling Virtual Remote Tool”. Read “Virtual Remote Tool” as “PC Control Utility Pro 4” (→ page 170)
204 8. User Supportware Step 2: Connect the projector to a LAN. Connect the projector to the LAN by following the instructions in “Connecting to a Wired LAN” (→ page 151), “Con- necting to a Wireless LAN (Optional: NP02LM series)” (→ page 152) and “9. Controlling the Projector by Using an HTTP Browser” (→ page 42) Step 3: Start PC Control Utility Pro 4 Click “Start” → “All programs” or “Programs” → “NEC Projector User Supportware” → “PC Control Utility Pro 4” → “PC Control Utility Pro 4”. NOTE: • For the Schedule function of the PC Control utility Pro 4 to work, you must have your computer running and not in standby/ sleep mode. Select “Power Options” from the “Control Panel” in Windows and disable its standby/sleep mode before running the scheduler. [Example] For Windows 7: Select “Control Panel” → “System and Security” → “Power Options” → “Change when the computer sleeps” → “Put the computer to sleep” → “Never”. NOTE: • When [POWER-SAVING] is selected for [STANDBY MODE] from the menu, the projector cannot be turned on via the network (wired LAN/wireless LAN) connection. • When [NETWORK STANDBY] is selected for [STANDBY MODE] from the menu, the projector cannot be turned on via wireless LAN connection. TIP: Viewing the Help of PC Control Utility Pro 4 • Displaying the Help file of PC Control Utility Pro 4 while it is running. Click “Help (H)” → “Help (H) …” of window of PC Control Utility Pro 4 in this order. The pop-up menu will be displayed. • Displaying the help file using the Start Menu. Click “Start” → “All programs” or “Programs” → “NEC Projector User Supportware” → “PC Control Utility Pro 4” → “PC Control Utility Pro 4 Help”. The Help screen will be displayed.
205 8. User Supportware Using on Mac OS Step 1: Install PC Control Utility Pro 5 on the computer 1. Insert the accompanying NEC Projector CD-ROM in your Mac CD-ROM drive. The CD-ROM icon will be displayed on the desktop. 2. Double-click the CD-ROM icon. The CD-ROM window will be displayed. 3. Double-click the “Mac OS X” folder. 4. Double-click “PC Control Utility.mpkg”. The installer will start. 5. Click “Next”. “END USER LICENSE AGREEMENT” screen will be displayed. 6. Read “END USER LICENSE AGREEMENT” and click “Next”. The confirmation window will be displayed 7. Click “I accept the terms in the license agreement”. Follow the instructions on the installer screens to complete the installation. Step 2: Connect the projector to a LAN Connect the projector to the LAN by following the instructions in “Connecting to a Wired LAN” (→ page 151), “Con- necting to a Wireless LAN (Optional: NP02LM series)” (→ page 152) and “❾ Controlling the Projector by Using an HTTP Browser” (→ page 42) Step 3: Start PC Control Utility Pro 5 1. Open your Applications folder in Mac OS. 2. Click the “PC Control Utility Pro 5” folder. 3. Click the “PC Control Utility Pro 5” icon. PC Control Utility Pro 5 will start. NOTE: • For the Schedule function of the PC Control utility Pro 5 to work, you must have your computer running and not in sleep mode. Select “Energy Saver” from the “System Preferences” in Mac and disable its sleep mode before running the scheduler. • When [POWER-SAVING] is selected for [STANDBY MODE] from the menu, the projector cannot be turned on via the network (wired LAN/wireless LAN) connection. • When [NETWORK STANDBY] is selected for [STANDBY MODE] from the menu, the projector cannot be turned on via wireless LAN connection. TIP: Viewing the Help of PC Control Utility Pro 5 • Displaying the Help file of PC Control Utility Pro 5 while it is running. • From the menu bar, click “Help” → “Help” in this order. The Help screen will be displayed. • Displaying the Help using the Dock 1. Open “Application Folder” in Mac OS. 2. Click the “PC Control Utility Pro 5” folder. 3. Click the “PC Control Utility Pro 5 Help” icon. The Help screen will be displayed.
206 9. Appendix ❶ Troubleshooting This section helps you resolve problems you may encounter while setting up or using the projector. Indicator Messages Power Indicator Indicator ConditionProjector ConditionNote Off The main power is off – Blinking light Blue 0�5 sec On,0�5 sec OffThe projector is getting ready to turn on�Wait for a moment� 2�5 sec On,0�5 sec OffOff Timer is enabled�– Orange 2�5 sec On,0�5 sec OffOn Timer is working�– 0�5 sec On,0�5 sec OffAfter cooling�– Steady light Blue The projector is turned on�– Orange [NORMAL] is selected for [STANDBY MODE] – Red [POWER-SAVING] is selected for [STANDBY MODE] – Status Indicator Indicator ConditionProjector ConditionNote Off N o r m a l o r S t a n d b y ( [ P O W E R - S AV I N G ] f o r [STANDBY MODE]) – Blinking light Red 1 cycle (0�5 sec On, 2�5 sec Off)Lamp cover error or lamp housing errorReplace the lamp cover or lamp housing correctly � 2 cycle (0�5 sec On, 0�5 sec Off)Temperature errorThe projector is overheated� Move the projector to a cooler location�3 cycle (0 �5 sec On, 0�5 sec Off)Power errorPower unit is not working properly � Contact your dealer�4 cycle (0 �5 sec On, 0�5 sec Off)Fan errorFans will not work correctly � 6 cycle (0�5 sec On, 0�5 sec Off)Lamp errorLamp fails to light� Wait a full minute and then turn on again�Orange1 cycle (0 �5 sec On, 2�5 sec Off)Network conflict Both the built-in wired LAN and the wireless LAN cannot be connected to the same network at the same time�To use both built-in wired LAN and wireless LAN at the same time, connect them to different networks�Green Re-firing the lamp (The projector is cooling down�)The projector is re-firing�Wait for a moment�Steady lightGreenStandby ([NORMAL] for [STANDBY MODE])– OrangeCONTROL PANEL LOCK is on�You have pressed cabinet button when Control Panel Lock is on�CONTROL ID error R e m o t e c o n t r o l I D a n d p r o j e c t o r I D a r e n o t matched� Lamp Indicator Indicator ConditionProjector ConditionNote Off Normal – Blinking light Red Lamp has reached its end of life� Lamp replace-ment message will be displayed�Replace the lamp� Steady lightRedLamp has been used beyond its limit � The projector will not turn on until the lamp is replaced�Replace the lamp� Green [ECO MODE] is set to [NORMAL] or [ECO] – Over-Temperature Protection If the temperature inside the projector rises too high, the over-temperature protector will automatically turn off the lamp with the STATUS indicator blinking (2-cycle On and Off.) Should this happen, do the following: • Unplug the power cord after the cooling fans stop. • Move the projector to a cooler location if the room where you are presenting is particularly too warm. • Clean the vents if they are clogged with dust. • Wait about 60 minutes until the inside of the projector becomes cool enough.
207 9. Appendix Common Problems & Solutions (→ “Power/Status/Lamp Indicator” on page 206.) ProblemCheck These Items Does not turn on or shut down• Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control is on� (→ pages 14, 15)• Ensure that the lamp cover is installed correctly. (→ page 162)• Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the room where you are presenting is particularly warm, move the projector to a c\ ooler location�• Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end of its life� If so, replace the lamp� After replacing the lamp, reset the lamp hours used� (→ page 160)• The lamp may fail to light. Wait a full minute and then turn on the power again.• Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1700 meters or higher� Using the projector at altitudes approximately 5500 feet/1700 meters or higher without setting to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down� If this happens, wait a couple minutes and turn on the projector � (→ page 108) If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for some time and then the projector will display the image� Wait for a moment� Will turn off• Ensure that the [OFF TIMER] or [AUTO POWER OFF] is off. (→ page 103, 111) No picture • Use the COMPUTER1, the COMPUTER2, the VIDEO or the S-VIDEO button on the remote control to select your source (Computer, Video or S-Video)� (→ page 17) If there is still no picture, press the button again�• Ensure your cables are connected properly.• Use menus to adjust the brightness and contrast. (→ page 95)• Ensure that the lens cover is open. (→ page 5)• Reset the settings or adjustments to factory preset levels using the [RESET] in the Menu. (→ page 117)• Enter your registered keyword if the Security function is enabled. (→ page 33)• Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on the power to the notebook PC� In most cases the output signal from the notebook PC is not turned on unless connected to the projector before being powered up�* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver or power management software�• See also the next page� Picture suddenly becomes dark• Check if the projector is in the Forced ECO mode because of too high ambient temperature. If this is the case, lower the room temperature by turning down your air conditioner � Color tone or hue is unusual• Check if an appropriate color is selected in [WALL COLOR]. If so, select an appropriate option. (→ page 102)• Adjust [HUE] in [PICTURE]. (→ page 95) Image isn’t square to the screen • Reposition the projector to improve its angle to the screen. (→ page 19)• Use the Keystone correction function to correct the trapezoid distortion. (→ page 24) Picture is blurred • Adjust the focus. (→ page 21)• Reposition the projector to improve its angle to the screen. (→ page 19)• Ensure that the distance between the projector and screen is within the adjustment range of the lens. (→ page 143) • Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on. Should this happen, let the projector stand until there is no condensati\ on on the lens� Flicker appears on screen• Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1700 meters or lower � Using the projector at altitudes less than approximately 5500 feet/1700 meters and setting to [HIGH ALTITUDE] can cause the lamp to overcool, causing the image to flicker � Switch [FAN MODE] to [AUTO]� (→ page 108) Image is scrolling vertically, horizontally or both • Check the computer’s resolution and frequency. Make sure that the resolution you are trying to display is supported by the projector � (→ page 214)• Adjust the computer image manually with the Horizontal/Vertical in the [IMAGE OPTIONS]. (→ page 97) Remote control does not work • Install new batteries.(→ page 9)• Make sure there are no obstacles between you and the projector.• Stand within 22 feet (7 m) of the projector. (→ page 9) Indicator is lit or blinking• See the POWER/STATUS/LAMP Indicator. (→ page 206) Cross color in RGB mode • Press the AUTO ADJ. button on the projector cabinet or the remote control. (→ page 26)• Adjust the computer image manually with [CLOCK]/[PHASE] in [IMAGE OPTIONS] in the menu. (→ page 96) For more information contact your dealer.
208 9. Appendix If there is no picture, or the picture is not displayed correctly. • Power on process for the projector and the PC. Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on the power to the notebook PC. In most cases the output signal from the notebook PC is not turned on unless connected to the projector before being powered up. NOTE: You can check the horizontal frequency of the current signal in the projector’s menu under Information. If it reads “0kHz”, this means there is no signal being output from the computer. (→ page 114 or go to next step) • Enabling the computer’s external display. Displaying an image on the notebook PC’s screen does not necessarily mean it outputs a signal to the projector. When using a PC compatible laptop, a combination of function keys will enable/disable the external display. Usu- ally, the combination of the “Fn” key along with one of the 12 function keys gets the external display to come on or off. For example, NEC laptops use Fn + F3, while Dell laptops use Fn + F8 key combinations to toggle through external display selections. • Non-standard signal output from the computer If the output signal from a notebook PC is not an industry standard, the projected image may not be displayed correctly. Should this happen, deactivate the notebook PC’s LCD screen when the projector display is in use. Each notebook PC has a different way of deactivate/reactivate the local LCD screens as described in the previous step. Refer to your computer’s documentation for detailed information. • Image displayed is incorrect when using a Mac When using a Mac with the projector, set the DIPswitch of the Mac adapter (not supplied with the projector) ac- cording to your resolution. After setting, restart your Mac for the changes to take affect. For setting display modes other than those supported by your Mac and the projector, changing the DIP switch on a Mac adapter may bounce an image slightly or may display nothing. Should this happen, set the DIP switch to the 13" fixed mode and then restart your Mac. After that, restore the DIP switches to a displayable mode and then restart the Mac again. NOTE: A Video Adapter cable manufactured by Apple Inc. is needed for a MacBook which does not have a mini D-Sub 15-pin connector. • Mirroring on a MacBook * When using the projector with a MacBook, output may not be set to 1024 × 768 unless “mirroring” is off on your MacBook. Refer to owner’s manual supplied with your Mac computer for mirroring. • Folders or icons are hidden on the Mac screen Folders or icons may not be seen on the screen. Should this happen, select [View] → [Arrange] from the Apple menu and arrange icons.