NEC Np600 Projector User Manual
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8 7. Appendix Compatible Input Signal List Horizontal: 15KHz to 100KHz (RGB: 24KHz or over) Vertical: 50Hz to 120Hz SignalResolution(Dots)Frequency H.(kHz)Refresh Rate(Hz)VIDEONTSC-*15.759.9PAL-*15.650.0PAL60-*15.760.0SECAM-*15.650.0IBM64048031.559.964048031.560.064048037.972.864048037.575.064048039.475.064048043.385.080060035.256.380060037.960.380060048.172.280060046.975.080060053.785.1102476848.460.0102476856.570.1102476860.075.0102476868.785.0115286454.460.1115286464.070.0115286467.575.01152864*77.585.1128076847.859.9128080049.759.8128096060.060.01280960*75.075.01280960*85.985.01280102464.060.012801024*80.075.012801024*91.285.01400105064.760.014001050*65.360.01440900*55.959.916001200*75.060.016001200*81.365.016001200*87.570.016001200*93.875.0Apple Macintosh®64048035.066.783262449.774.6102476860.274.9115287068.775.11280102464.360.412801024*69.965.212801024*78.473.7HDTV(1080i/60)1920108033.860.0(1080i/50)1920108028.150.0128072045.060.0SDTV480p72048031.559.9DVDYCbCr72048015.759.972057615.650.0Progressive720480*31.559.972057631.350.0 NOTE: • Images above flagged with “*” are not supported by digital signa\ l. • An image with higher or lower resolution than the projector’s native resolution (NP600/NP500/NP400: 1024 x 768 / NP500W: 1280 x 800) will be displayed with Advanced AccuBlend. • Some composite sync signals may not be displayed correctly. Signals other than those specified in the table above may not be displayed correctly. If this should happen, change the refresh rate or resolution on your PC. Refer to Display Properties help section \ of your PC for procedures.
8 7. Appendix NOTE: Contact your local dealer for a full list of the PC Control Codes \ if needed. Cable Connection Communication Protocol Baud rate .........................................19200 bps Data length ......................................8 bits Parity ...............................................No parity Stop bit ............................................One bit X on/off ............................................None Communications procedure .............Full duplex NOTE: Depending on the equipment, a lower baud rate may be recommended f\ or long cable runs. PC Control Connector (D-SUB 9P) PC Control Codes and Cable Connection PC Control Codes Function Code Data POWER ON 02H 00H 00H 00H 00H 02H POWER OFF 02H 01H 00H 00H 00H 03H INPUT SELECT COMPUTER 1 02H 03H 00H 00H 02H 01H 01H 09H INPUT SELECT COMPUTER 2 (Digital) 02H 03H 00H 00H 02H 01H 1AH 22H INPUT SELECT COMPUTER 2 (Analog) 02H 03H 00H 00H 02H 01H 02H 0AH INPUT SELECT VIDEO 02H 03H 00H 00H 02H 01H 06H 0EH INPUT SELECT S-VIDEO 02H 03H 00H 00H 02H 01H 0BH 13H PICTURE MUTE ON 02H 10H 00H 00H 00H 12H PICTURE MUTE OFF 02H 11H 00H 00H 00H 13H SOUND MUTE ON 02H 12H 00H 00H 00H 14H SOUND MUTE OFF 02H 13H 00H 00H 00H 15H NOTE 1: Pins 1, 4, 6 and 9 are no used. NOTE 2: Jumper “Request to Send” and “Clear to Send” togethe\ r on both ends of the cable to simplify cable connection. NOTE 3: For long cable runs it is recommended to set communication speed\ within projector menus to 9600 bps. 1 52 43 6 798 To GND of PC To RxD of PC To TxD of PC To RTS of PC To CTS of PC
84 7. Appendix No image is displayed from your PC or video equipment to the projector. Still no image even though you connect the projector to the PC first, then start the PC. Enabling your notebook PC’s signal output to the projector. • A combination of function keys will enable/disable the exter -nal display. Usually, the combination of the “Fn” key along with one of the 12 function keys turns the external display on or off. No image (blue or black background, no display). Still no image even though you press the AUTO ADJUST button. Still no image even though you carry out [RESET] in the projector’s menu. Signal cable’s plug is fully inserted into the input connector A message appears on the screen.( _____________________________________________ ) The source connected to the projector is active and available. Still no image even though you adjust the brightness and/or the contrast. Input source’s resolution and frequency are supported by the projector. 7 Troubleshooting Check List Before contacting your dealer or service personnel, check the following list to be sure repairs are needed also by referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem more efficiently. * Print this page and the next page for your check. Frequency of occurrence always sometimes (How often?_____________________) other (__________________) Power No power (POWER indicator does not light green) See also “Status Indicator (STATUS)”. Power cable’s plug is fully inserted into the wall outlet. Main power switch is pressed to the ON position. Lamp cover is installed correctly . Lamp Hours Used (lamp operation hours) was cleared after lamp replacement. No power even though you press and hold the POWER button for 1 second. Shut down during operation. Power cable’s plug is fully inserted into the wall outlet. Lamp cover is installed correctly . [AUTO POWER OFF] is turned off (only models with the [AUTO POWER OFF] function). [OFF TIMER] is turned off (only models with the [OFF TIMER] function). Video and Audio Image is too dark. Remains unchanged even though you adjust the brightness and/or the contrast. Image is distorted. Image appears to be trapezoidal (unchanged even though you carry out the [KEYSTONE] adjustment). Parts of the image are lost. Still unchanged even though you press the AUTO ADJUST button. Still unchanged even though you carry out [RESET] in the projector’s menu. Image is shifted in the vertical or horizontal direction. Horizontal and vertical positions are correctly adjusted on a computer signal. Input source’s resolution and frequency are supported by the projector. Some pixels are lost. Image is flickering. Still unchanged even though you press the AUTO ADJUST button. Still unchanged even though you carry out [RESET] in the projector’s menu. Image shows flickering or color drift on a computer signal. Still unchanged even though you change [FAN MODE] from [HIGH ALTITUDE] to [AUTO]. Image appears blurry or out of focus. Still unchanged even though you checked the signal’s resolution on PC and changed it to projector’s native resolution. Still unchanged even though you adjusted the focus. No sound. Audio cable is correctly connected to the audio input of the projector. Still unchanged even though you adjusted the volume level. AUDIO OUT is connected to your audio equipment (only models with the AUDIO OUT connector). Other Remote control does not work. No obstacles between the sensor of the projector and the remote control. Projector is placed near a fluorescent light that can disturb the infrared remote controls. Batteries are new and are not reversed in installation. Buttons on the projector cabinet do not work (only models with the [CONTROL PANEL LOCK] function) [CONTROL PANEL LOCK] is not turned on or is disabled in the menu. Still unchanged even though you press and hold the EXIT button for a minimum of 10 seconds.
85 7. Appendix In the space below please describe your problem in detail. Information on application and environment where your projector is used Projector Model number: Serial No.: Date of purchase: Lamp operating time (hours): Lamp Mode: Normal Eco Information on input signal:Horizontal synch frequency [ ] kHz Vertical synch frequency [ ] Hz Synch polarity H (+) (–) V (+) (–) Synch type Separate Composite Sync on Green STATUS Indicator: Steady light Orange Green Flashing light [ ] cycles Remote control model number: Sgnal cable NEC standard or other manufacturer’s cable? Model number: Length: inch/m Distribution amplifier Model number: Switcher Model number: Adapter Model number: ProjectorPC DVD player Installaton envronment Screen size: inch Screen type: White matte Beads Polarization Wide angle High contrast Throw distance: feet/inch/m Orientation: Ceiling mount Desktop Power outlet connection: Connected directly to wall outlet Connected to power cord extender or other (the number of connected equipment______________) Connected to a power cord reel or other (the number of connected equipment______________) Computer Manufacturer: Model number: Notebook PC / Desktop Native resolution: Refresh rate: Video adapter: Other: Vdeo equpment VCR, DVD player, Video camera, Video game or other Manufacturer: Model number:
86 7. Appendix TravelCare Guide TravelCare - a service for international travelers This product is eligible for “TravelCare”, NEC’s unique international warranty.Please note that TravelCare coverage differs in part from coverage under the warranty included with the product. Services offered with TravelCare This warranty allows customers to receive service on their product at the NEC and NEC-designated service stations in the countries listed herein when temporarily traveling internationally for business or pleasure.For details on services offered by the different service stations, please refer to the “List of TravelCare Outlets” below. Repar servces The product will be repaired and delivered within 10 business days, not including shipping time.During the term of warranty, the cost of maintenance parts, labor costs for repairs and shipping costs within the service station’s coverage area are covered by the warranty. Replacement product rental servce If the customer desires, he or she can rent a replacement product while the original product is being repaired.Fee: US$200 for 12 daysThis fee must be paid at the local service station in cash or credit card. The US$200 rental fee is non-refundable even if the customer rents it less than 12 days before returning.The replacement product will be delivered within 3 business days.If the customer did not return the replacement product within 12 days, the customer will be charged the price of the unit.If the customer returned the replacement product in a faulty or dam-aged condition, the repair cost will be charged to the customer.Note that this service is not offered in all countries and regions. Please refer to the “List of TravelCare Outlets”.In addition, this replacement product rental service is not offered after the product’s warranty has expired. Term of warranty 1 a. Upon presentation of the warranty or receipt received upon purchase: Valid for the term indicated on the warranty or the normal term of warranty for the country of purchase. b. When only the product is brought in: Valid for a period of within 14 months of the date of manufacture indicated by the serial number attached to the product. 2 When a product whose term of warranty is expired is brought in: Repairs will be offered for a fee. In this case the customer is not eligible for the replacement product rental service. 3 In the following cases, repairs may be charged, even if the product’s warranty is still in effect: 1) If the term of warranty, model name, serial number and name of the store of purchase are not indicated on the warranty or have been altered. 2) Problems or damage caused by dropping or shocks during ship -ment or movement by the customer or by improper handling by the customers. 3) Problems or damage caused by improper usage or unwarrantable alterations or repairs by the customer. 4) Problems or damage caused by fire, salt damage, gas damage, earthquakes, lightning damage, storm or flood damage or other natural disasters or such external factors as dust, cigarette smoke, abnormal voltage, etc. 5) Problems or damage caused by use in hot or humid places, in vehicles, boats or ships, etc. 6) Problems or damage caused by expendable supplies or devices connected to the product other than those designated by NEC. 7) Problems caused by natural consumption, wear or deterioration of parts under normal usage conditions. 8) Problems or damage to lamps and other expendable supplies, included parts or optional parts. 9) Other conditions stipulated in the warranty included with the product also apply. NOTE: The product can be used overseas with voltages indicated in the rating label on the product by using a power cable suited for the standards and power source voltage of the country in which the product is being used. List of TravelCare Outlets This list applies as of July 1, 2008.For the most up-to-date information, please refer to the websites of the service stations in the various countries on the List of TravelCare Outlets or to the NEC website at http://www.nec-pj.com. In EuropeNEC Europe Ltd. / European Technical Centre Address: Unit G, Stafford Park 12, Telford TF3 3BJ, U.K. Telephone: +44 1952 237000 Fax Line: +44 1952 237006 Email Address: [email protected] WEB Address: http://www.neceur.com (Regions Covered) EU: Austria*, Belgium*, Bulgaria*, Czech Republic*, Cyprus*, Denmark*, Estonia*, Finland*, France*, Germany*, Greece*, Hungary*, Ireland*, Italy*, Latvia*, Lithuania*, Luxembourg*, Malta*, The Netherlands*, Poland*, Portugal*, Romania*, Slovakia*, Slovenia*, Spain*, Sweden* and the United Kingdom* EEA: Norway*, Iceland and Liechtenstein In North Amerca NEC Display Solutions of America, Inc. Address: 500 Park Boulevard, Suite 1100 Itasca, Illinois 60143, U.S.A. Telephone: +1 800 836 0655 Fax Line: +1 800 356 2415 Email Address: [email protected] WEB Address: http://www.necdisplay.com/ (Regions Covered)U.S.A. *, Canada* In Oceana NEC Australia Pty., Ltd.Address:New South Wales;Sydney184 Milperra Road, Reversby NSW 2212Telephone 131 632Newcastle120 Parry Street Newcastle West NSW 2302Telephone 131 632Victoria;MelbourneUnit 1/6 Garden Road, Clayton VIC 3168Telephone 131 632Queensland;BrisbaneUnit 4/305 Montague Road West End QLD 4101Telephone 131 632Southport Shop1 48 Ferry Road Southport QLD 4215Telephone 131 632South Australia;Adelaide84A Richmond Road, Keswick SA 5035Telephone 131 632
87 7. Appendix Hyosung ITX Co., Ltd.Address: 1st Fl., Ire B/D. #2, 4Ga, Yangpyeng-Dong, Youngdeungpo-Gu, Seoul, Korea 150-967 Telephone: +82 2 2163 4193 Fax Line: +82 2 2163 4196 Email Address: [email protected] (Regions Covered)South Korea Lenso Communication Co., Ltd. Address: 292 Lenso House 4, 1st Floor, Srinakarin Road, Huamark, Bangkapi, Bangkok 10240, Thailand Telephone: +66 2 375 2425 Fax Line: +66 2 375 2434 Email Address: [email protected] WEB Address: http://www.lensocom.com/ (Regions Covered)Thailand ABBA Electronics L.L.C. Address: Tariq Bin Ziyad Road, P.O.Box 327, Dubai, United Arab Emirates Telephone: +971 4 371800 Fax Line: +971 4 364283 Email Address: [email protected] (Regions Covered)United Arab Emirates Samir Photographic Supplies Address: P.O.Box 599, Jeddah 21421, Saudi Arabia Telephone: +966 2 6828219 Fax Line: +966 2 6830820 Email Address: [email protected] Riyadh Address: P.O.Box 5519, Riyadh 11432, Saudi Arabia Telephone: +966 1 4645064 Fax Line: +966 1 4657912 Email Address: [email protected] Alkhobar Address: P.O.Box 238, Alkhobar 31952, Saudi Arabia Telephone: +966 3 8942674 Fax Line: +966 3 8948162 Email Address: [email protected] (Regions Covered)Saudi Arabia NOTE: In countries designated with an asterisk(*), replacement product rental service are offered. Western Australia;Perth45 Sarich Court Osborne Park WA 6017Telephone 131 632 WEB Address: http://www.nec.com.au (Regions Covered)Australia*, New Zealand In Asa and Mddle East NEC Display Solutions, Ltd. Address: 686-1, Nishioi, Oi-Machi, Ashigarakami-Gun, Kanagawa 258-0017, Japan Telephone: +81 465 85 2369 Fax Line: +81 465 85 2393 Email Address: [email protected] WEB Address: http://www.nec-pj.com (Regions Covered)Japan* NEC Hong Kong Ltd. Address: 25/F.,The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong Telephone: +852 2369 0335 Fax Line: +852 2795 6618 Email Address: [email protected] [email protected] WEB Address: http://www.nec.com.hk (Regions Covered)Hong Kong NEC Taiwan Ltd. Address: 7F, No.167, SEC.2, Nan King East Road, Taipei, Taiwan, R.O.C. Telephone: +886 2 8500 1700 Fax Line: +886 2 8500 1420 Email Address: [email protected] WEB Address: http://www.nec.com.tw (Regions Covered)Taiwan NEC Solutions Asia Pacific Pte. Ltd Address: 401 Commonwealth Drive, #07-02, Haw Par Technocentre, Singapore 149598 Telephone: +65 6 273 8333 Fax Line: +65 6 274 2226 Email Address: [email protected] WEB Address: http://www.nec.com.sg/ap (Regions Covered)Singapore NEC Corporation of Malaysia Sdn. Bhd. Address: 33rd Floor, Menara TA One, 22, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia Telephone: +6 03 2178 3600 (ISDN) Fax Line: +6 03 2178 3789 Email Address: [email protected] WEB Address: http://www.necarecenter.com (Regions Covered)Malaysia
88 7. Appendix TO: NEC or NEC’s Authorzed Servce Staton: FM: (Company & Name with signature) Dear Sir (s), I would like to apply your TravelCare Service Program based on attached registration and qualification sheet and agree with your following conditions, and also the Service fee will be charged to my credit card account, if I don’t return the Loan units within the specified period. I also confirm following information is correct. Regards. Application Sheet for TravelCare Service Program P-1/ , Date: / / , Country, product purchased : User’s Company Name : User’s Company Address : Phone No., Fax No. : User’s Name : User’s Address : Phone No., Fax No. : Local Contact office : Local Contact office Address : Phone No., Fax No. : User’s Model Name : Date of Purchase : Serial No. on cabinet : Problem of units per User : Required Service : (1) Repair and Return (2) Loan unit Requested period of Loan unit : Payment method : (1) Credit Card (2) Travelers Cheque (3) Cash In Case of Credit Card : Card No. w/Valid Date :
89 7. Appendix 5. Loan Servce Charges and Condtons:Upon acceptance of this NEC Projector, Customer agrees to assume liability for this loan unit. The current cost of use of this loan unit is US$200 for 12 calendar days.If Customer does not return the unit within the 12 calendar days, Cus-tomer will be charged the next highest cost up to and including the full list price to Credit Cards, which price will be informed by NEC Authorized Service Stations. Please see the attached listing of contacts for each country to arrange for pickup of the loan unit. If you return to their country of origin with the loan unit, you will be charged additional freight to return the unit to the loaning country. Thank you for your understanding of this program. Condition of your TravelCare Service Program Enduser is requested to understand following condition of TravelCare Service Program and complete the necessary information on the ap-plication sheet. . Servce Optons: There are 3 types of [Service] available. Enduser has to understand following condition and is required to fill in the Application Sheet. 1) Repair and Return: The ‘Faulty unit’ is sent or collected from the customer. It is repaired and returned within 10 days to the customer, excluding transport time. There may have a case, repair and return can’t be done by NEC Authorized Service Station, because of shortage of spare parts due to same model is not sold in the territory. 2) Repair and Return with Loan: (This service is limited to some Service Stations) This service is offered to the Enduser, who cannot wait until their unit is repaired. The customer can borrow a unit for US$200 up to 12 days. Customer then sends in inoperable unit to nearest NEC Authorized Service Station for service. In order to prevent collection problem, Enduser is required to fill in Application Sheet. Enduser needs to confirm the availability of the Service to NEC Authorized Service Stations. 3) Loan Only: For this service, NEC Authorized Service Station supplies the cus -tomer with a loan unit for US$200 up to 12 days. Customer keeps the inoperable unit and when customer returns home, customer arranges to have the projector serviced in the home country. . Warranty Exclusons: This program does not apply if the Projector’s serial number has been defaced, modified or removed. If, in the judgement of NEC Authorized Service Station or its agent the defects or failures result from any cause other than fair wear and tear or NEC neglect, or fault including the following without limitation: 1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke or default of or by the Customer its employees or agents or any third party; 2) Failure or fluctuation of electrical power, electrical circuitry, air con -ditioning, humidity control or other environmental conditions such as use it in smoking area; 3) Any fault in the attachments or associated products or components (whether or not supplied by NEC or its agents which do not form part of the Product covered by this warranty); 4) Any act of God, fire, flood, war, act of violence or any similar occur -rence; 5) Any attempt by any person other than any person authorized by NEC to adjust, modify, repair, install or service the product. 6) Any Cross-border charges such as, duty, insurance, tax etc. . Charges for Warranty Exclusons and Out of Warranty Case: In case faulty unit is under warranty exclusions case or under Out of Warranty period, NEC Authorized Service Station will Inform estimation of actual service cost to the Enduser with reason. 4. Dead on Arrval (DOA): Enduser must take this issue up with their original supplier in the country of purchase.NEC Authorized Service Station will repair the DOA unit as a Warranty repair, but will not exchange DOA unit with new units.