NEC Np60 Projector User Manual

							
63
7.  A p p e n d i x
❽ TravelCare Guide
TravelCare - a service for international travelers
This product is eligible for "TravelCare", NEC's unique international wa\
rranty.
Please note that TravelCare coverage differs in part from coverage under\
 the 
warranty included with the product.
Services offered with TravelCare
This warranty allows customers to receive service on their product at th\
e NEC 
and NEC-designated service stations in the countries listed herein when \
tem-
porarily traveling internationally for business or pleasure.
For details on services offered by the different service stations, pleas\
e refer to 
the "List of TravelCare Outlets" below.
1 Repair services
The product will be repaired and delivered within 10 business days, 
not including shipping time.
During the term of warranty, the cost of maintenance parts, labor 
costs for repairs and shipping costs within the service station's cov-
erage area are covered by the warranty.
2 Replacement product rental service
If the customer desires, he or she can rent a replacement product while \
the original product is being repaired.
Fee: US$200 for 12 days
This fee must be paid at the local service station in cash or credit car\
d. 
The US$200 rental fee is non-refundable even if the customer rents it le\
ss 
than 12 days before returning.
The replacement product will be delivered within 3 business days.
If the customer did not return the replacement product within 12 days, t\
he 
customer will be charged the price of the unit.
If the customer returned the replacement product in a faulty or damaged \
condition, the repair cost will be charged to the customer.
Note that this service is not offered  in all countries and regions. Please 
refer to the "List of TravelCare Outlets".
In addition, this replacement product rental service is not offered afte\
r the 
product's warranty has expired.
Term of warranty
1
a.  Upon presentation of the warranty or receipt received upon pur-chase:
  Valid for the term indicated on the warranty or the normal term of  warranty for the country of purchase.
b.  When only the product is brought in:
  Valid for a period of within 14 months of the date of manufacture  indicated by the serial number attached to the product.
2  When a product whose term of warranty is expired is brought in:
  Repairs will be offered for a fee. In this case the customer is not elig\
ible for  the replacement product rental service.
3  In the following cases, repairs may be charged, even if the product's wa\
r- ranty is still in effect:
1)  If the term of warranty, model name, serial number and name of the  store of purchase are not indicated on the warranty or have been 
altered.
2)  Problems or damage caused by dropping or shocks during ship- ment or movement by the customer or by improper handling by the 
customers.
3)  Problems or damage caused by improper usage or unwarrantable  alterations or repairs by the customer.
4)  Problems or damage caused by fire, salt damage, gas damage,  earthquakes, lightning damage, storm or flood damage or other 
natural disasters or such external factors as dust, cigarette smoke, 
abnormal voltage, etc.
5)  Problems or damage caused by use in hot or humid places, in ve- hicles, boats or ships, etc.
6)  Problems or damage caused by expendable supplies or devices  connected to the product other than those designated by NEC.
7)  Problems caused by natural consumption, wear or deterioration of  parts under normal usage conditions.
8)  Problems or damage to lamps and other expendable supplies, in- cluded parts or optional parts.
9)  Other conditions stipulated in the warranty included with the product  also apply.
NOTE: The product can be used overseas with voltages indicated in the rat-
ing label on the product by using a power cable suited for the standards and 
power source voltage of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of July 1, 2006.
For the most up-to-date information, please refer to the websites of 
the service stations in the various countries on the List of TravelCare \
Outlets or to the NEC website at 
http://www.nec-pj.com.
In Europe
NEC Europe, Ltd. / European Technical Centre Address: Unit G,  Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone: +44 1952 237000
Fax Line:  +44 1952 237006
Email Address:  [email protected]
WEB Address: 
http://www.neceur.com
(Regions Covered)
EU: A ustria*, Belgium*, Denmark*, Finland*, France*, Germany*,
  Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
  Portugal*, Spain*, Sweden* and the United Kingdom*
EEA:  Norway*, Iceland and Liechtenstein
In North America
NEC Corporation of America Address:  1250 N. Arlington Heights Road, 
    Itasca, Illinois 60143, U.S.A.
Telephone:  +1 800 836 0655
Fax Line:  +1 800 356 2415
Email Address:  [email protected]
WEB Address: 
http://www.necvisualsystems.com
(Regions Covered)
U.S.A. *, Canada*
In Oceania
NEC Australia Pty., Ltd. New South Wales;
Address:  184 Milperra Road, Reversby NSW 2212
Telephone:  +61 2 9780 8688
Fax Line:   +61 2 9780 8659
Victoria;
Address:  Unit 1/6 Garden Road, Clayton VIC 3168
Telephone:  +61 3 8562 6245
Fax Line:   +61 3 8562 6220
Newcastle;
Address:   120 Parry Street Newcastle West NSW 2300
Telephone:  +61 2 4926 2466
Queensland;
Address:   Unit 4/305 Montague Road West End QLD 4101
Telephone:  +61 7 3840 5858
Fax Line:   +61 7 3840 5866
Goldcoast QLD;
Address:   Shop1 48 Ferry Road  Southport QLD 4215
Telephone:  +61 7 5591 3670
South Australia;
Address:   84A Richmond Road, Keswick SA 5035
Telephone:  +61 8 8375 5707
Fax Line:   +61 8 8375 5757
Western Australia;
Address:  45 Sarich Court Osborne Park WA 6017
Telephone:  +61 8 9445 5901
Fax Line:   +61 8 9445 5999
WEB Address: 
http://www.nec.com.au
(Regions Covered)
Australia*, New Zealand 
						

							
64
7.  A p p e n d i x
Lenso Communication Co., Ltd.Address: 292  Lenso House 4, 1st Floor, Srinakarin Road,
    Huamark, Bangkapi, Bangkok 10240, Thailand
Telephone:  +66 2 375 2425
Fax Line:  +66 2 375 2434
Email Address:  [email protected]
WEB Address: 
http://www.lenso.com
(Regions Covered)
Thailand
ABBA Electronics L.L.C. Address:  Tariq Bin Ziyad Road, P.O.Box 327, Dubai,
    United Arab Emirates
Telephone: +971 4 371800
Fax Line:  +971 4 364283
Email Address:  [email protected]
(Regions Covered)
United Arab Emirates
Samir Photographic Supplies Address:  P.O.Box 599, Jeddah 21421, Saudi Arabia
Telephone: +966 2 6828219
Fax Line:  +966 2 6830820
Email Address:  [email protected]
Riyadh Address:  P.O.Box 5519, Riyadh 11432, Saudi Arabia
Telephone: +966 1 4645064
Fax Line:  +966 1 4657912
Email Address:  [email protected]
Alkhobar Address:  P.O.Box 238, Alkhobar 31952, Saudi Arabia
Telephone: +966 3 8942674
Fax Line:  +966 3 8948162
Email Address:  [email protected]
(Regions Covered)
Saudi Arabia
NOTE: In countries designated with an asterisk(*), replacement product 
rental service are offered.
In Asia and Middle East
NEC Viewtechnology, Ltd.
Address:  686-1, Nishioi, Oi-Machi, Ashigarakami-Gun,
    Kanagawa 258-0017, Japan
Telephone:  +81 465 85 2369
Fax Line:  +81 465 85 2393
Email Address:  [email protected]
WEB Address: http://www.nec-pj.com
(Regions Covered)
Japan*
NEC Hong Kong Ltd. Address: 2 5/F.,The Metropolis Tower, 10 Metropolis Drive,
    Hunghom, Kowloon, Hong Kong
Telephone: +852 2369 0335
Fax Line:  +852 2795 6618
Email Address:  [email protected]
   [email protected] 
WEB Address: 
http://www.nec.com.hk
(Regions Covered)
Hong Kong
NEC Taiwan Ltd. Address: 7F,  No.167, SEC.2, Nan King East Road, Taipei,
   Taiwan, R.O.C.
Telephone:  +886 2 8500 1714
Fax Line:   +886 2 8500 1420
Email Address:  [email protected]
WEB Address: 
http://www.nec.com.tw
(Regions Covered)
Taiwan
NEC Solutions Asia Pacifi c Pte. Ltd Address:  401 Commonwealth Drive, #07-02, Haw Par 
    Technocentre, Singapore 149598
Telephone:  +65 6 273 8333
Fax Line:  +65 6 274 2226
Email Address:  [email protected]
WEB Address: 
http://www.nec.com.sg/ap
(Regions Covered)
Singapore
NEC Systems Integration Malaysia Sdn Bhd  Address: 
Ground Floor, Menara TA One, 22, Jalan P. Ramlee,    50250 Kuala Lumpur, Malaysia
Telephone:  +6 03 2178 3600 (ISDN)
Fax Line:  +6 03 2178 3789
Email Address:  [email protected]
WEB Address: 
http://www.necarecenter.com
(Regions Covered)
Malaysia
Tele Service Co., Ltd. Address:   2nd Fl., Ire B/D. #2, 4Ga, Yangpyeng-Dong,
  Youngdeungpo-Gu, Seoul, Korea 150-967
Telephone:   +82 2 2163 4193
Fax Line:   +82 2 2163 4196
Email Address:   [email protected]
(Regions Covered)
South Korea 
						

							
65
7.  A p p e n d i x
TO: NEC or NEC's Authorized Service Station:  
FM: 
  (Company & Name with signature) 
Dear Sir (s), 
I would like to apply your TravelCare Service Program based on attached registration and qualifi cation sheet and agree with 
your following conditions, and also the Service fee will be charged to my credit card account, if I don't return the Loan units 
within the specifi ed period. I also confi rm following information is correct.     Regards.
 
Application Sheet for TravelCare Service Program
P-1/    , 
Country, 
product purchased :
User's Company Name :
User's Company Address : 
Phone No., Fax No. :
User's Name :
User's Address :
Phone No., Fax No. :
Local Contact offi ce :
Local Contact offi ce Address :
Phone No., Fax No. :
User's Model Name :
Date of Purchase :
Serial No. on cabinet :
Problem of units per User :
Required Service :  (1) Repair and Return  (2) Loan unit 
Requested period of Loan unit :
Payment method :  (1) Credit Card    (2) Travelers Cheque  (3) Cash
In Case of Credit Card : 
Card No. w/Valid Date :
Date:      /       /       , 
						

							
66
7.  A p p e n d i x
5. Loan Service Charges and Conditions:
Upon acceptance of this NEC Projector, Customer agrees to as-
sume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calen-
dar days.
If Customer does not return the unit within the 12 calendar days, 
Customer will be charged the next highest cost up to and including 
the full list price to Credit Cards, which price will be informed by 
NEC Authorized Service Stations. Please see the attached listing of 
contacts for each country to arrange for pickup of the loan unit.
 
If you return to their country of origin with the loan unit, you will be 
charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.Condition of your TravelCare Service Program
Enduser is requested to understand following condition of Travel-
Care Service Program and complete the necessary information on 
the application sheet.
1. Service Options:
There are 3 types of "Service" available. Enduser has to understand 
following condition and is required to fi ll in the Application Sheet. 
1)  Repair and Return:
  The 'Faulty unit' is sent or collected from the customer. It is re-paired and returned within 10 days to the customer, excluding 
transport time. 
  There may have a case, repair and return can't be done by NEC  Authorized Service Station, because of shortage of spare parts 
due to same model is not sold in the territory.
2) Repair and Return with Loan: ( This ser vice is limited to some  Service Stations)
  This service is offered to the Enduser, who cannot wait until their  unit is repaired.
  The customer can borrow a unit for $200 up to 12 days. Customer  then sends in inoperable unit to nearest NEC Authorized Service 
Station for ser vice. In order to prevent collection problem, En-
duser is required to fi ll in Application Sheet. 
  Enduser needs to confi rm the availability of the Service to NEC  Authorized Service Stations.
3) Loan Only:
  For this ser vice, NEC Authorized Ser vice Station supplies the  customer with a loan unit for US$200 up to 12 days. Customer 
keeps the inoperable unit and when customer returns home, cus-
tomer arranges to have the projector serviced in the home coun-
try.
2. Warranty Exclusions:
This program does not apply if the Projector's serial number has 
been defaced, modifi ed or removed. 
If, in the judgement of NEC Authorized Service Station or its agent 
the defects or failures result from any cause other than fair wear and 
tear or NEC neglect, or fault including the following without limita-
tion:
1) Accidents, transpor tation, neglect, misuse, abuse, water, dust,  smoke or default of or by the Customer its employees or agents 
or any third party;
2) Failure or fl uctuation of electrical power, electrical circuitry, air  conditioning, humidity control or other environmental conditions 
such as use it in smoking area; 
3) Any fault in the attachments or associated products or compo- nents (whether or not supplied by NEC or its agents which do not 
form part of the Product covered by this warranty);
4) Any act of God, fi re, fl ood, war, act of violence or any similar oc- currence;
5) Any attempt by any person other than any person authorized by  NEC to adjust, modify, repair, install or service the product.
6)  Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:
In case faulty unit is under warranty exclusions case or under Out of 
Warranty period, NEC Authorized Service Station will Inform estima-
tion of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA): 
Enduser must take this issue up with their original supplier in the 
country of purchase.
NEC Authorized Service Station will repair the DOA unit as a War-
ranty repair, but will not exchange DOA unit with new units. 
  Ver. 1  09/06