NEC Np1250 Lcd Projector Users Manual

							

9. Appendix
TO: NEC or NEC’s Authorized Service Station: FM: 
 (Company & Name with signature) 
Dear Sir (s), 
I  would  like  to  apply  your TravelCare  Service  Program  based  on  attached  registration  and  qualification  sheet  and  agree  with 
your  following  conditions,  and  also  the  Service  fee  will  be  charged  to  my  credit  card  account,  if  I  don’t  return  the  Loan  units 
within the specified period. I also confirm following information is correct.     Regards. 
Application Sheet for TravelCare Service Program
P-1/    , 
Country, 
product purchased :
User’s Company Name :
User’s Company Address : 
Phone No., Fax No. :
User’s Name :
User’s Address :
Phone No., Fax No. :
Local Contact office :
Local Contact office Address :
Phone No., Fax No. :
User’s Model Name :
Date of Purchase :
Serial No. on cabinet :
Problem of units per User :
Required Service :  (1) Repair and Return  (2) Loan unit 
Requested period of Loan unit :
Payment method : (1) Credit Card    (2) Travelers Cheque  (3) Cash
In Case of Credit Card : 
Card No. w/Valid Date :
Date:      /       /       , 
						

							
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9. Appendix
5. Loan Service Charges and Conditions:Upon  acceptance  of  this  NEC  Projector,  Customer  agrees  to  assume liability for this loan unit.
The current cost of use of this loan unit is $200.00 USD for 12 calen-dar days.If Customer does not return the unit within the 12 calendar days, Cus-tomer will be charged the next highest cost up to and including the full list  price  to  Credit  Cards,  which  price  will  be  informed  by  NEC  Autho-rized  Service  Stations.  Please  see  the  attached  listing  of  contacts  for each country to arrange for pickup of the loan unit.
If  you  return  to  their  country  of  origin  with  the  loan  unit,  you  will  be charged additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser  is  requested  to  understand  following  condition  of TravelCare Service  Program  and  complete  the  necessary  information  on  the  ap-plication sheet.
. Service Options:There  are  3  types  of  “Service”  available.  Enduser  has  to  understand following condition and is required to fill in the Application Sheet. 
1) Repair and Return:
 The  ’Faulty  unit’  is  sent  or  collected  from  the  customer.  It  is  re-paired  and  retur ned  within  10  days  to  the  customer,  excluding transport time. 
 There  may  have  a  case,  repair  and  return  can’t  be  done  by  NEC Authorized Service Station, because of shortage of spare parts due to same model is not sold in the territory.
2) Repair  and  Return  with  Loan:  (This  service  is  limited  to  some  Ser-vice Stations)
 This  service  is  offered  to  the  Enduser,  who  cannot  wait  until  their unit is repaired.
 The  customer  can  borrow  a  unit  for  $200  up  to  12  days.  Customer then  sends  in  inoperable  unit  to  nearest  NEC  Authorized  Service Station  for  service.  In  order  to  prevent  collection  problem,  Enduser is required to fill in Application Sheet. 
 Enduser needs to confirm the availability of the Service to NEC Au-thorized Service Stations.
3) Loan Only:
 For  this  service,  NEC  Authorized  Service  Station  supplies  the  cus-tomer  with  a  loan  unit  for  US$200  up  to  12  days.  Customer  keeps the  inoperable  unit  and  when  customer  returns  home,  customer arranges to have the projector serviced in the home country.
. Warranty Exclusions:This program does not apply if the Projector’s serial number has been defaced, modified or removed. If, in the judgement of NEC Authorized Service Station or its agent the defects or failures result from any cause other than fair wear and tear or NEC neglect, or fault including the following without limitation:
1) Accidents,  transpor tation,  neglect,  misuse,  abuse,  water,  dust, smoke or default of or by the Customer its employees or agents or any third party;
2) Failure or fluctuation of electrical power, electrical circuitry, air con-ditioning,  humidity  control  or  other  environmental  conditions  such as use it in smoking area; 
3) Any fault in the attachments or associated products or components (whether  or  not  supplied  by  NEC  or  its  agents  which  do  not  form part of the Product covered by this warranty);
4) Any act of God, fire, flood, war, act of violence or any similar occur-rence;
5) Any  attempt  by  any  person  other  than  any  person  authorized  by NEC to adjust, modify, repair, install or service the product.
6) Any Cross-border charges such as, duty, insurance, tax etc.
3. Charges for Warranty Exclusions and Out of Warranty Case:In  case  faulty  unit  is  under  warranty  exclusions  case  or  under  Out  of Warranty  period,  NEC  Authorized  Service  Station  will  Inform  estima-tion of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA): Enduser  must  take  this  issue  up  with  their  original  supplier  in  the country of purchase.NEC  Authorized  Service  Station  will  repair  the  DOA  unit  as  a  War-ranty repair, but will not exchange DOA unit with new units.  
						

							
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