NEC Ncs Telephone Quick Reference User Guide

							NCS
Feature Phone
Quick Reference User Guide
Part No. 85480QRC02
April 2001Printed in U.S.A. (2106)
Quick Reference for Other Features
Data Port: Located on the right side of the phone, you can
connect any standard telephone device to the
phone (computer modem, answering machine,
fax machine, etc.).
Time/Date: Not user programmable. The information is 
initially received from the Caller ID information.
The telephone will then maintain the correcttime/date.
Tone/Pulse:Set the Tone/Pulse switch located on the back edge
of the phone to the required setting for your service(Tone=touch-tone dialing, Pulse=rotary dial).
Volume, Handset: Press VOLUME. 
Pressing VOLUMEagain resets the volume to
its normal level.
Hanging up the call will also reset the volume toits normal level.
Volume, Ringer: Adjust the switch on the left side of the phone toHi, Low or Off.
Volume, Speaker: Adjust the sliding switch on the right side of the
phone.
NEC America Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400  FAX: 203-929-0535
cng.nec.com 
						

							Quick Reference for Programmed Speed Dial Keys
Handsfree: Press SPEAKER+ HANDSFREEto activate Intercom
Handsfree Mode. 
Deactivate by pressing SPEAKER.
Status: Lift the handset + Press the STATUSkey to have the sys-
tem announce any active telephone features. In addition,
dial tone will change when DND, Call Forwarding, Remote
Call Forwarding, Handsfree Mode, Dial Tone Mute Mode,
Outside Call Blocking, and Operator Offline features are
active.
Call Forward: Lift the handset + Press the CALL FORWARDkey +
Enter your password + Dial the destination number
(including trunk access code, long distance access code,
and area code for outside calls) + Press # + Hang up.
Deactivate by pressing theCALL FORWARDkey +Enter your password + Hang up.
DND:Lift the handset + Press the DNDkey to activate + Hang up.
Deactivate by pressing the key again.
Voice Mail: Lift the handset + Call your voice mailbox by pressing the
VOICE MAILkey + Enter your password.
Page: Lift the handset + Press the PAGEkey to page over the
broadcasting speakers.
Hang up when the page is complete.
Ring Pickup: Lift the handset + Press the RING PICKUPkey +
Workgroup Pilot or Extension number to answer a call
ringing a specific workgroup.
Park Retrieve: Lift the handset + Press the CALL PARKkey +
Extension number where the call is parked or wait 3 sec-onds when the call is parked at your extension.
Call Park: To park a call at your extension, lift the handset + Press
CALL PARK+ Hang up.
To park a call at another extension, lift the handset + Press
CALL PARK+ Dial the extension number where the callis to be parked + Hang up.
Transfer: Press the TRANSFERkey + Dial the extension number +
Hang up.
To cancel the transfer, press the TRANSFERkey 
again before hanging up.
To conference the calls together, press #.
NCS Feature Telephone
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Installing the Phone . . .
1. Plug the power pack into a standard 110V AC power outlet.
The mounting hole is provided to secure the power
pack to the outlet.
2. Using the 3’ modular line cord provided, connect one
end to the RJ14 telephone jack. Connect the opposite
end to the LINEside of the power pack.
3. Using the 15’ modular line cord provided, connect one
end to the NCS Feature Phone. Connect the opposite
end to the PHONEside of the power pack.
The telephone will not operate if the line cord connec-
tions are not correct. If the LCD display does not light,
make sure the line cord connections are not reversed.Storing Your Area Code . . .
1. To enter your area code, with the handset off-hook,
press STOREuntil “AREA CODE” is displayed.
STOREis located under the index card on the front.
2. Enter the area code for your city (ex: 203).
3. Press STOREto return the display to its normal state.Placing and Answering Calls . . .
1. Lift the handset.
OR
1. Press SPEAKER.
To disconnect, press SPEAKERagain.
The speakerphone is disabled if the headset mode 
is activated (the Headset/Handset switch is set to
HEADSET).
When a caller has left you a message, the Message
Waiting lamp will flash.Place a Call on Hold . . .
1. While on a call, press HOLD.
The HOLDkey lights indicating the line is on 
extension hold.
2. Hang up.
Return to the call by lifting the handset or pressing
SPEAKER.
(See the System User Guide for System Hold details.)
Place Your Caller on
Hold:To Place or Answer a
Call:Store Your Area Code
in Memory to Assist in
Redialing Operations:Connecting the Power
Pack and Telephone:NCS Feature Telephone
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							Turn Off Your Telephone’s Mic So Your Caller Can’t Hear Your Voice. . .
1. While on a call, press MUTE.
The caller will not hear your voice and the MUTE
key will light to show that the feature is activated.
To deactivate, press MUTEagain.Redial Your Last Number . . .
1. Lift the handset.
2. Press REDIAL.
The last number dialed called.Speed Dial Keys . . .
The NCS Feature Phone has 20 one-touch speed dial bins that are used for dialing fre-
quently used numbers. Each speed dial bin can store up to 15 digits. There are 10 speed
dial keys plus a MEMORY SHIFTkey which allows access to the 10 additional speed
dial numbers. The MEMORY SHIFTkey is used to select the “A” or “B” locations for
each speed dial key. The LED indicator shows if the “A” or “B” location is selected.
The “A” locations are reprogrammed for commonly used features. Refer to page 7 for
details on using those keys.
1. With the handset off-hook, verify the status of the
MEMORY SHIFTkey.
For programming the “A” locations, the LED indica-
tor must be off. For “B” locations, the LED must be on.
2. Press STORE.
STOREis located under the index card on the front
panel.
3. Using the telephone’s dial pad, dial the digits to be stored.
The entry should include any numbers required for
line access and any long distance access numbers (9 +
1 + area code). In addition, the PAUSEor FLASH
keys can also be entered as part of the stored number if
needed.
4. Press the key where the speed dial should be stored.
To program additional numbers, repeat steps 1-4.
1. With the telephone on-hook, press STOREtwice until
“CHECK” is displayed on the LCD.
2. Press the speed dial key which is to be checked.
The programmed entry will be displayed.
3. Exit the verification mode by pressing STOREuntil the
display returns to its normal/idle display.Verify/Check a Speed
Dial Bin:Program a Speed Dial
Bin:To Automatically Redial
the Last Number that
was Manually Dialed:
Disable the Handset
Microphone and/or the
Speakerphone:
NCS Feature Telephone
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NCS Feature Telephone
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							Using Callback . . .
Enter the area code into storage to properly use this feature. This allows the phone to
recognize your local area code and remove it from the dialed number.
1. Press UPor DOWNto activate the stored memory. 
The LCD screen will display TOP OF LIST or
BOTTOM OF LIST.
2. Scroll to the desired number in memory using UPor
DOWN.
3. Press CALL BACKto dial the displayed number.
The number will appear on the screen as it is dialed.
A LINE ERROR message indicates that there was a
line error when attempting to connect to the dialed party. 
4. Lift the handset or press SPEAKER.
1. Press UPor DOWNto activate the display for scrolling.
2. Press UPor DOWNuntil the desired number is 
displayed.
3. Add a character by pressing a keypad number to 
activate the editing feature.
The numbers can only be inserted prior to the 
displayed digits (such as “9” for line access and “1”
for long distance).
OR
Press DELETEto delete a character.
4. Press CALL BACKto dial the number.
When deleting characters from a caller’s identity, the
Call Log will not be changed.
5. Lift the handset or press SPEAKER.
1. Press UPor DOWNto activate the display for scrolling.
2. Press UPor DOWNuntil the desired number is 
displayed.
3. Press DELETE.
The LCD displays DELETE?.
4. Release and press DELETEagain.
1. Press UPor DOWNto activate the display for scrolling.
2. Press and hold DELETEfor 6 seconds.
The LCD displays DELETE ALL?.
3. Release and press DELETEagain.
To Delete All Calls
from Memory:
To Delete A Call from
Memory:
Add or Delete
Characters from the
Displayed Number:Select a Call in
Memory to be Dialed:
NCS Feature Telephone
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Using a Headset . . .
1. Plug the modular end of the headset cord into the 
modular port of the telephone labeled HEADSET.
2. Slide the HEADSET/HANDSETselector switch to the
HEADSETposition.
1. With the handset on hook, press SPEAKER.
To disconnect from the call, press SPEAKERagain.
When using the headset, the handset will be disabled.
You will not hear anything in the handset. To return to
using the handset, set the HEADSET/HANDSET
switch to HANDSET.Caller ID Feature . . .
Incoming Caller ID information and/or messages waiting can be displayed on the tele-
phone, if provided by telco and the telephone system. Contact your Communications
Manager for more information if your display does not show the Caller ID.
The Caller ID name and number information of the person calling is displayed after the
first ring of an outside call. You can choose to answer the call or allow it to be forward-
ed to voice mail (if available). The number will then be stored in the phone’s memory so
you can retrieve the number and place a call back at your convenience. 
Use the UP, DOWN, DELETE, and CALL BACKkeys to manage the
stored information and place your call backs.
The area code must be entered into memory to properly use this feature.
When the telephone is idle, the display indicates the number of new (unanswered) calls
and total number of calls stored in memory.
When a call is ringing the telephone, the display indicates if the caller is new (NEW) or
a repeat (RPT) caller. If the caller is a repeat caller, the message memory location of the
call will also be displayed. The bottom of the display will also indicate the name and/or
number of the caller, depending on how their Caller ID information has been set up.
The telephone allows up to 60 numbers and names to be stored in memory.
When the memory is full, the oldest of the 60 call records will be automatically
deleted, and the newest call will be accepted into memory. 
If you lift the handset and NO CALLSis displayed, it indicates that no calls have been
received and no messages are waiting.
Placing and
Answering Calls with
a Headset:
Install the Headset:
NCS Feature Telephone
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