NEC Ds2000 Multibutton Instructions Manual
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1 2 3 4 5 6 7 8 9 0ABC DEF MW ICM FLASH DND DIAL MIC LND SPK CONF HOLD GHI JKL MNOMNO PQRS TUV OPER VOLWXYZ CLEAR CHECK 80000 -62A LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 LINE 8LINE 9 LINE 10 LINE 11 LINE 12 BIN 1 BIN 2 BIN 3 BIN 4 BIN 5 BIN 6 BIN 7 BIN 8 BIN 9 BIN 10 Using Your TelephoneThe Alphanumeric Displayhelps you use features and tells you about your calls. It may also show your caller’s name and number.The Ring/Message Lamp : Flashes slow (green) while a call rings your phone.Flashes fast (red) if you have new Voice Mail messages or unanswered Message Waiting. If you’re on a Handsfree call (see Handsfree Optionsbelow), lift the handsetfor privacy.The Volume Controlsare for speaker and handset. They also control the volume for ringing calls and pages. While on-hook, these keys are for Contrast Control(not available on Super Display). The Microphonepicks up your voice for Handsfree calls. Press MICto turn off the microphone.Press SPKfor Handsfreecalls, or use the handset instead. See Handsfree Optionsbelow. While on a handset call, press SPKtwice (do not hang up) for Group Listen.Press ICMto place an Intercom call. Press Bin Key1-10 for Personal Speed Dial bins 701-710. Press DIAL+ Bin Key1-10 for Personal Speed Dial bins 711-720. Due to the flexibility built into the system, your dialing codesmay differ from those in this guide. Check with your communications manager and make a note of any differences. These are and/or keys. Your key assignments may be different than shown — ask your communications manager. If you are an attendant . . .Key 11 is a Night Key to put your system in the night mode.Key 12 (on 22-button telephone) or key 24 (on 34-button telephone) is an Operator Call Key for your incoming Intercom calls. MWflashes when you have Messages Waiting. If you have Voice Mail, it flashes when you have Voice Mail messages left in your mailbox.Press a line key then LNDto automatically redial the last outside number you called. While on a call, pressCONFto set up a Conference.While on a call, pressHOLDto put the call on Hold. While idle, press HOLDto turn Background Music on and off (if installed).Enable Do Not Disturbto block your calls when you don’t want to be interrupted. Soft Keyssimplify using your phone. To guide you through your features, the Soft Key functions automatically change to help you handle calls. See the Soft Key Glossary for more. Handsfree Options • Handsfreelets you place and answer calls by pressing instead of using the handset. • With Automatic Handsfree, you can press a line key without lifting the handset. Normally, you have Automatic Handsfree.• Use Handsfree Answerbackto answer a voice-announced Intercom call by speaking toward your phone — without lifting the handset. 22-Button Display Telephone Shown 80000MBG05_01.qxd 3/13/01 12:07 PM Page 1
Placing an Outside Call . . . 1. (Optional) Lift handset. 2. + Wait for dial tone + Dial number. •If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset. 2. + + Line number (e.g., 01) + Dial outside number.OR 2. + + (Optional) Line group (0-8) + Dial outside number. OR 2. + + Line number (e.g., 01) + Dial outside number. 1. (Optional) Lift handset. 2. Press an idle line key to preselect a line. 3. Press . Calling a Co-Worker . . . 1. (Optional) Lift handset. •For one-touch calling, press a Call Coverage or Hotline function key. 2. Press .•For your Voice Mailbox: Press MW (then lift handset if not already lifted in step 1). •For Paging: Dial * 1 + Zone (1-7, 0 = all call). 3. Co-worker’s extension number.•If you hear ringing, wait for an answer. If you hear two beeps, begin speaking (or dial 1 to have call ring). Dial using the Intercom: To quickly redial your last outside call:Dial codes for outside lines:Press a line/loop key for quick access: Placing Calls If your call doesn’t go through . . .Camp On and Callback 1. Dial (to wait without hanging up). •(Intercom calls) When you hear ringing, wait for the called party to answer.•(Outside calls) When you hear new dial tone, place your call again.OR 1. Dial and hang up to leave a Callbackfor a free line or extension. •Wait for the system to call you back. 2. or lift handset.•(Outside calls) Place your call again.•(Intercom calls) Speak to co-worker. Message Waiting (If you don’t have Voice Mail) 1. Do not hang up + . •Your co-worker’s MW flashes fast. •With Voice Mail, ICM + MW leaves a message in your co-worker’s mailbox. 1. (Optional) Lift handset. 2. Press + . •If the extension you call is unanswered, busy or in DND, the system cancels Message Waiting. 1. Do not lift the handset. 2. Press .•Press MW repeatedly until the exten- sion you want to call displays. 3. Press + to return the call. To review your Messages Waiting and then select a message for a return call: To answer a Message Waiting left for you: Leave a Message Waiting (flashing MW key) if your co-worker doesn’t answer: When you hear sys- tem busy, use Camp On or Callback: 80000MBG05_01.qxd 3/13/01 12:07 PM Page 3
Directory Dialing Answering Outside Calls . . . 1. or lift handset. •Press line/loop key if not connected. Answering Intercom Calls . . . 1. Speak toward your phone or lift the handset. •If you hear one long ring instead, pressSPK or lift handset to answer. •Dialing #VA + V(#IR in some systems) makes incoming Intercom calls ring your phone. •Dialing #VA + R(#IV in some systems) makes incoming Intercom callsvoice- announce your phone. Picking up calls not ringing your phone . . . 1. or lift handset. •You can press a Group Call Pickup or Call Coverage key instead — then skip step 2. 2. + Co-worker’s extension.•To pick up a call ringing a phone in your Pickup Group (if you don’t have a Group Call Pickup key), dial *#instead. Have a telephone meeting (Conference) . . . 1. Place/answer call + . 2. Place/answer next call + . •Repeat this step to add more parties.•If you hear error tone, you cannot add additional parties. Use Conference to have a telephone meeting: When a call is ringing a co-worker’s phone:Listen for two short beeps:If you hear ringing and see a flashing line key: Answering Calls To set up a telephone meeting:Make a Page announcing Conference + Do not hang up + ICM+ Dial #11or #12. To join the Conference: ICM+ Dial #11or #12. (If you wait too long to dial, you may not be able to join the meeting.) Meet Me Conference: (Check with your communications manager before using this feature.) 1.D. 2. Dial Directory Dialing type: I= Co-worker’s extensions. C= System Speed Dial. P= Personal Speed Dial. 3. Dial the first letter of the desired name (e.g., dial 4 if the first letter begins with G, H or I). OR Press VOL or VOL to scroll alphabetically through the selected directory. To call the displayed name, just press DIAL. 4. Look at your phone’s display and dial the digit for the letter/number you want to call (e.g., if the name in step 3 began with G, dial 1). 5. Press VOL or VOL to scroll through all the names/numbers that begin with the letter/number you selected. 6. Press DIALto have the system dial your call. At your display telephone, select a co-worker or outside call from a list of names (rather than dialing the phone number): Quick Reference for Other Features Do not lift handset + Dial ✽+ Dial outside number + Press line key to dial the displayed number. Dial Number Preview: To initiate:While on a handset call, press SPKtwice (do not hang up). To switch Group Listen to Handsfree:Press SPKtwice. To cancel:Do not hang up + Press SPK. Group Listen: To activate:Press MIC(key on) to mute the Handsfree microphone. To cancel:Press MIC(key off). Microphone Mute: To activate:Press DND. To cancel:Press DND. Do Not Disturb: 80000MBG05_01.qxd 3/13/01 12:07 PM Page 5
Your call can wait at your phone . . .Hold 1. Do not hang up + . •Your co-workers can retrieve your System Hold calls. To place the call on Exclusive Hold, press HOLD twice. •Intercom calls automatically go on Exclusive Hold when you press HOLD . 1. or lift handset. 2. Press flashing , OR 2. if the call was not on a line/loop key (or was an Intercom call). •You may be able to press ICM +*4 + line number (e.g., 01) to pick up a call on Hold at a co-worker’s phone. Send the call you’re on to a co-worker . . .Transfer 1. + Dial your co-worker’s extension. •To transfer the call to Voice Mail, pressMW after dialing your co-worker. OR 1. (Hotline or Call Coverage). Park a call in orbit 1. + + System Park Orbit (60-69). •If you hear busy, press ICM and try another orbit. •To Page, press ICM , dial * 1 and the zone number (1-7, 0 for all call). 2. Hang up. Park your current call in a system orbit so your co-workers can pick it up:Send (Transfer) your current call to a co-worker:Easily retrieve a call from Hold: Use System Hold instead of leaving the handset off-hook: Handling Your Calls User Programmable Features To program a feature, press # and the feature s code. For example, to enable incoming Paging, press # and dial V P Y, then SPK to hang up. The underlined codes (e.g., #RC ) are for systems prior to 02.00.00. Feature Mnemonic OperationDSS #BLF #BLF + Press DSS key + HOLD + Enter extension + VO L U p + Pro- gram another key or SPK to exit. Headset #HS #HS + Y to enable or N to disable + SPK to exit Hotline #HL #HL + Press ashing Hotline ke y + Enter extension for new Hotline partner + HOLD + Program another Hotline key or SPK to exit. Off Hook Signaling #OHS #OHS + Select mode ( C=Outside line, D=DSS, I=ICM) + Select option (see below) + SPK to exit. Outside line options: C=Camp On tone, O=Off Hook Ringing, 0 = None Inter com options: C=Camp On, O=Off Hook Ringing, V=Voice Over, 0 = None DSS Options: C=Camp On, O=Off Hook Ringing, 0 = None Paging (Incoming) #VP #VP + Y to enable or N to disable + SPK to exit. Prime Line Assignment #PLA #PLA + Press one of your ashing programmable ke ys or ICM + SPK to exit. Programmable Function Key Assignments #KP #KP + Press key you want to program + HOLD + ICM + Press VO L Up or VOL Down to select key option + HOLD + (Enter any addi- tional data, if required + HOLD) + Press VO L U p or VOL Down to select another key to program, or CONF + SPK to exit. Programmable Function Key Ringing #RAC #RC Call Co verage Keys: #RAC + Call Coverage Key repeatedly to select ringing mode + SPK to exit. Call Coverage Keys ash as follows: Lamp only=On red, Immediate ring=On green, Delay ring=Fast ash green. #RAL #RL Outside Line K eys: #RAL + Line Key repeatedly to select ringing mode + SPK to exit. Line keys ash as follo ws: Lamp only=On red, Immediate ring=On green, Delay ring=Fast ash green, Night ring=Slo w ash green. #RAP #RG Group Call Pic kup K eys: #RAP + Group Call Pickup Key repeatedly to select ringing mode + SPK to exit. Group Call Pickup Keys ash as follo ws: Lamp only=On red, Imme- diate ring=On green, Delay ring=Fast ash green. Ringing Line Preference #RLP #RLP + Y to enable or N to disable + SPK to exit. Speed Dial, Personal #SP #SP + Press bin key (for bins 701-710) or DIAL then bin key (for bins 711-720) + HOLD + Enter outside line (e.g., 1), line group (90-98), or ICM for Intercom feature + HOLD + Number to store + HOLD + Name + HOLD + Press another bin key or SPK to exit. Speed Dial, System #SP #SP + Dial System Speed Dial bin number (e.g., 200) + HOLD + Enter outside line (e.g., 1), line group (90-98), or ICM for Intercom feature + HOLD + Number to store + HOLD + Name + HOLD + Press another bin key or SPK to exit. Time and Date #TD #TD + Enter time in 24-hour clock using hours (2 digits), minutes (2 digits) and seconds (2 digits) + HOLD + Enter date using month (2 digits), day (2 digits) and year (4 digits) + HOLD + SPK to exit. Voice Announce (for your incoming Intercom calls) #VA #IV, #IR #VA + V for voice announce or R for ring + SPK to exit. NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 cng.nec.com 80000MBG05_01.qxd 3/13/01 12:07 PM Page 7
Quickly dial co-workers and outside calls . . .Speed Dial 1. . •In some systems you may have to pressICM and dial ## instead. 2. Dial Personal bin number (701-720). OR Press bin key (for bins 701-710), or DIAL + bin key (for bins 711-720). 3. . 4. Enter the line number (e.g., 1 for line 1) the system will use for your stored number. OR Enter the line group number (e.g., 90-98 for line groups 0-8) the system will use for your stored number. OR Skip this step if storing Intercom codes. 5. . 6. Enter the number to store + . •You can enter up to 16 digits, using 0-9, # and *. Press MIC to insert a pause; FLASH to insert a Flash. 7. Enter a name for your Speed Dial number. •Refer to Keys for Entering Names. 8. . 9. Repeat from step 2 to program another Personal Speed Dial number. OR to exit. To store Personal Speed Dial numbers (Intercom codes or outside numbers): Park a call in orbit (Cont’d) 1. or lift handset. 2. + + System Park Orbit (60-69). 1. Do not hang up. 2. + + Extension (e.g., 300). •To Page before hanging up, dial * 1 and the zone number (1-7, 0 for all call). 3. Hang up. 1. (Optional) Lift handset for privacy. 2. + + Extension (e.g., 300). Forward (reroute) your calls to a co-worker . . . 1. (Optional) Lift handset for privacy. 2. + . 3. Dial Call Forwarding type: 0= Cancel forwarding2= Busy/No Answer4= Immediate6= No Answer 4. Dial destination extension (or 0 for your operator). OR Press MW or dial Voice Mail master exten- sion number to forward to Voice Mail. 5. Hang up. While at your desk or out of the office, for- ward your calls to a co-worker or Voice Mail: To retrieve a call parked at a co-worker’s extension:Park a call at a co-worker’s extension: To retrieve a call from system orbit: Placing Calls Quickly 80000MBG05_01.qxd 3/13/01 12:07 PM Page 9
Speed Dial (Cont’d) 1. Press Bin Key for Personal Speed Dial bins 1-10. OR Press DIAL plus BIN KEY for Personal Speed Dial bins 11-20. OR Press Programmable Function Key assigned to Personal or System Speed Dial bin. 1. (Optional) Lift handset for privacy. 2. + . 3. Dial Personal Speed Dial bin number (701-720). OR Dial System Speed Dial bin number (nor- mally 200-299). To dial a stored System or Personal Speed Dial number: For one-touch access to your stored Speed Dial numbers: Multibutton Telephone Quick Reference Guide 80000MBG05 April 2001 Printed in the U.S.A. (2562) Keys for Entering Names Press this key: Then one of these keys to enter the character in the white cell:1 2 3 4 # 1& - (dash)1 / (backslash)1 ‘ (apostrophe)1 1 2ABC 23DEF 34GH I 45JKL 56MNO 67PQRS78TUV 89WX Y Z 90SPACE : 0**# To enter characters in lower case (e.g., e instead of E), press MW before pressing the key in the first shaded column. Use LND to backspace over (erase) any characters you want to correct. 1In software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available. 80000MBG05_01.qxd 3/13/01 12:07 PM Page 11