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Multi-Tech Systems Voice Over IP A Primer For Resellers Instructions Manual
Multi-Tech Systems Voice Over IP A Primer For Resellers Instructions Manual
Here you can view all the pages of manual Multi-Tech Systems Voice Over IP A Primer For Resellers Instructions Manual. The Multi-Tech Systems manuals for Communications System are available online for free. You can easily download all the documents as PDF.
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.19 Multi-Tech Pre-Sales and Post-Sales Support At Multi-Tech, we believe our resellers are truly an extension of our sales force. Therefore, we’ve put together a Voice over IP support program to provide you with both pre-sales and post-sales support. Optimum Reseller Program Our pre-sales support starts with our Optimum Reseller program. Once you sign on, you will receive a complete sales kit on Multi-Tech solutions....
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.20 Warranty and Overnight Replacement Service The MultiVOIP product warranty is two years. In addition to our warranty, we offer an Overnight Replacement Service to eliminate concerns of downtime on the VOIP network*. The Overnight Replacement Service provides the following benefi ts: •Maximizes equipment reliability •Streamlines problem resolution •Includes all overnight shipping charges •One-time fee •2-year...
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.21 VOIP Glossary of Terms Bad Frame Interpolation - Interpolates lost/corrupted packets by using the previously received voice frames. It increases voice quality by making the voice transmission more robust in bursty error environments. Bandwidth - The transmission capacity of a communications line. It is a factor in determining the amount of information and the speed at which a medium can transmit data or...
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved.22 Internet Protocol (IP) - A protocol used to route data from its source to its destination in an Internet environment. It is a highly distributed protocol (each machine only worries about sending data to the next step in the route). IP address (or Internet Address) - A 32-bit address used by IP data networks to uniquely identify the location of a device on a network. Normally printed in dotted decimal format (e.g. 129.128.44.227). IP...
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved. Telnet - The TCP/IP standard network virtual terminal protocol that is used for remote terminal connection service and that also allows a user at one site to interact with systems at other sites as if that user terminal were directly connected to computers at those sites. T1 - A high-speed (1.544M bps) digital telephone line with the equivalent of 24 individual 64K bps channels time division multiplexed together. A T1 can...
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved. MultiVOIP Voice Over IP Confi guration Guide Headquarters Location: City: State/Prov.: Country: No. of remote locations 1.Confi gure Number of Ports Needed:MultiVOIP Model: A.Total monthly long distance bill: (Results from Line D = # of ports) B.% intra-offi ce communication: rMVP130 (1 port) (if...
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Copyright © 2003 Multi-Tech Systems, Inc. All rights reserved. Branch Offi ce Location: City: State/Prov.: Country: 1.Confi gure Number of Ports Needed:MultiVOIP Model: A.Total monthly long distance bill: (Results from Line D = # of ports) B.% intra-offi ce communication: rMVP130 (1 port) (if unknown, the rule of thumb is 30%) rMVP210 (< 2 ports) C.Number of...