Multi-Tech Systems Multivoip Software Version 3.01c For Mvp400/800 Update Information Manual

							
	

	




	





	


	
	 
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Multi-Tech Systems makes every effort to provide the latest updates to its customers. This Product Update
details the changes to the Channel Setup procedure provided in the MVP400/MVP800 Quick Start Guide (PN
82088200) and the User Guide (PN 88310600). Specifically, this Product Update details the changes to the
Voice/Fax tab and the addition of the Billing/Security tab in both the Phase 1: Configuring Your Master
MultiVOIPand the Phase 2: Configure Your Slave MultiVOIP sections. These instructions, along with the
information found in your  Quick Start Guide and User Guide, will  allow you to install the software quickly and
easily.
Note: The Interface and Regional Tab instructions as currently documented in the Quick Start Guide and the
User Guide have not changed.
	
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Note that step 1 through 14 and steps 22 through 38 have not changed.
15. The Voice/Fax tab displays the parameters for the voice coder, faxing, DTMF (Dual Tone Multi-
Frequency) gain, and miscellaneous options such as Silence Compression, Echo Cancellation, and
Forward Error Correction.
16. To change the voice coder, first select the channel by clicking the Select Channel down arrow and
highlighting the channel number, then click the Voice Coder down arrow and highlight your new voice
coder entry.   
						

							

	

	




	

If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you
are calling; otherwise, you will always get a busy signal.
17. If you selected the FXO interface and are using touchtone dialing, you can set up the DTMF gain (or
output level in decibels - dB) for the higher and lower frequency groups of the DTMF tone pair. Make
your selections in the drop-down lists in the DTMF Gain group.
Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support supervision.
18. The Fax group enables you to send/receive faxes on the selected voice/fax channel. You can set the
maximum baud rate for faxes in the drop-down list in the Fax group.
If you do not plan to send or receive faxes on a given voice/fax channel, you can disable faxes in the
Fax group.
Note: After configuring a given channel, you can copy that channel’s configuration by clicking the
Copy button and everything on the Voice/Fax tab will be copied to the other channel.
The Billing/Security tab displays the parameters for billing options, call authentication, and automatic
disconnection.
19. You can set up billing options for inbound and/or outbound calls by checking them in the Billing
Options group and then entering the charge in cents per number of seconds.
20. Password protection can be enabled for outbound and/or inbound calls on the selected voice/fax
channel. If you enable Call Authentication on inbound and/or outbound calls, you need to enter a
password of up to 14 numeric characters in the Password field.
21. The Automatic Disconnection option limits call duration to the number of seconds entered in the
Disconnect After: (sec) field. The default value of 180 seconds can be changed to any other value up
to 65,535 seconds (approximately 18.2 hours).
Note: After configuring a given channel, you can copy that channel’s configuration to the other channel
by clicking the Copy button. Everything on the Billing/Security tab will be copied to the other channel.
If your country/region is not the default USA, click the Regional tab and proceed to step 22; otherwise,
proceed to step 23 to begin building your phone directory database.   
						

							
	

	
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Note that step 1 through 7 and steps 15 through 23 have not changed.
8. The Voice/Fax tab displays the parameters for the voice coder, faxing, DTMF (Dual Tone Multi-
Frequency) gain, and miscellaneous options such as Silence Compression, Echo Cancellation, and
Forward Error Correction.
9. To change the voice coder, first select the channel by clicking the Select Channel down arrow and
highlighting the channel number, then click the Voice Coder down arrow and highlight your new voice
coder entry.
If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you
are calling; otherwise, you will always get a busy signal.
10. If you selected the FXO interface and are using touchtone dialing, you can set up the DTMF gain (or
output level in decibels - dB) for the higher and lower frequency groups of the DTMF tone pair. Make
your selections in the drop-down lists in the DTMF Gain group.
Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support supervision.
11. The Fax group enables you to send/receive faxes on the selected voice/fax channel. You can set the
maximum baud rate for faxes in the drop-down list in the Fax group.
If you do not plan to send or receive faxes on a given voice/fax channel, you can disable faxes in the
Fax group.
Note: After configuring a given channel, you can copy that channel’s configuration by clicking the
Copy button and everything on the Voice/Fax tab will be copied to the other channel.   
						

							
		

	




	

The Billing/Security tab displays the parameters for billing options, call authentication, and automatic
disconnection.
12. You can set up billing options for inbound and/or outbound calls by checking them in the Billing
Options group and then entering the charge in cents per number of seconds.
13. Password protection can be enabled for outbound and/or inbound calls on the selected voice/fax
channel. If you enable Call Authentication on inbound and/or outbound calls, you need to enter a
password of up to 14 numeric characters in the Password field.
14. The Automatic Disconnection option limits call duration to the number of seconds entered in the
Disconnect After: (sec) field. The default value of 180 seconds can be changed to any other value up
to 65,535 seconds (approximately 18.2 hours).
Note: After configuring a given channel, you can copy that channel’s configuration to the other channel
by clicking the Copy button. Everything on the Billing/Security tab will be copied to the other channel.
If your country/region is not the default USA, click the Regional tab and proceed to step 15; otherwise,
proceed to step 16 to begin building your phone directory database.
Multi-Tech Phone Changes: Effective immediately, Multi-Techs area code for tech support or faxing has
been changed to 763. All references in current Multi-Tech documentation should be changed from 612 to 763.