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Multi-Tech Systems Multivoip 200 Model Mvp200 Standalone Voice/ip Gateway Quick Start Guide
Multi-Tech Systems Multivoip 200 Model Mvp200 Standalone Voice/ip Gateway Quick Start Guide
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Voice / Fax over IP Networks Standalone Voice/IP Gateway Model MVP200 Quick Start Guide
Quick Start Guide 82098175 Revision A MultiVOIP 200 (Model MVP200) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1999, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Record of Revisions Revision Description AInitial Release; covers software version 2.01. (5/5/99) Patents This Product is covered by one or more of the following U.S. Patent Numbers: 5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986 . Other Patents Pending. TRADEMARK Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo. Windows is a registered trademark of Microsoft. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 (612) 785-3500 or (800) 328-9717 Fax 612-785-9874 Tech Support (800) 972-2439 Fax-Back (612) 717-5888 http://www.multitech.com
iii Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 MultiVOIP Application .................................................................... 6 Installing Your MultiVOIP ............................................................... 8 Unpacking Your MultiVOIP .......................................................... 10 Safety Warnings .......................................................................... 10 Cabling Your MultiVOIP ................................................................ 11 Cabling Procedure ................................................................. 11 E&M Jumper Block Positioning Procedure ................................. 13 Phase 1: Configuring Your Master MultiVOIP ............................. 14 Software Loading .................................................................. 14 Phase 2: Configure Your Slave MultiVOIPs ................................ 30 Phase 3: Deploy the VOIP Network ........................................... 39 Limited Warranty ......................................................................... 42 Technical Support ........................................................................ 43 FCC Declaration .......................................................................... 44
MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-Techs new stand-alone Voice/IP Gateway, the MultiVOIP, model MVP200. The MultiVOIP allows analog voice and fax communication over an IP network. Multi-Tech’s new voice/fax gateway technology allows voice and fax communication to ride, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect the MultiVOIP to your telephone equipment, and then to your existing Internet connection. Once configured, the MultiVOIP then allows voice and fax to travel down the same path as your traditional data communications. The MVP200 has two independent voice/fax channels (each with three voice/fax interfaces), a 10 Mbps Ethernet LAN interface, and a command port for configuration. System management is provided through the command port using bundled Windows® software which provides easy-to-use configuration menus and a comprehensive on-line Help system. Figure 1. MultiVOIP
5 Introduction Related Documentation The MultiVOIP200 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This quick start provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MultiVOIP200 User Guide is also provided (on diskette) with your unit and provides in-depth information on the features and functionality of Multi-Tech’s MultiVOIP. The diskette media is produced using Adobe Acrobat TM for viewing and printing the user guide. To view or print your copy of a user guide, load Acrobat Reader TM on your system. The Acrobat Reader is a free download from Adobe’s web Site: http://www.adobe.com/prodindex/acrobat/readstep.html Once loaded on your computer, launch the Reader and select the .pdf file from the diskette. The MultiVOIP200 User Guide is also available on Multi-Tech’s Web site at: http://www.multitech.com Viewing and printing a user guide from the Web also requires that you have the Acrobat Reader loaded on your system. To select the MultiVOIP200 User Guide from the MTS home page, click Support | Manuals and then click MultiVOIP in the product list. All MultiVOIP documents will be displayed and you can choose User Guide (MVP200) to view or download the .pdf file.
MultiVOIP Quick Start Guide 6 MultiVOIP Application In a typical MultiVOIP application, two or more MultiVOIPs are deployed at various sites on the Internet. Each MultiVOIP is assigned a static IP address that must be accessible from the Internet. RouterRouterInternet Hub Hub LAN LAN IP Address 204.22.122.XXXIP Address 204.56.39.XXX Figure 2. Existing IP Network When you have an existing network, all you have to do is connect the MultiVOIP into your network, assign a specific static IP address for the MultiVOIP, and then build your personalized phone directory to communicate between MultiVOIPs. Master MultiVOIP IP Address 204.22.122.118Slave MultiVOIP RouterRouterInternet Hub Hub LAN LAN Router IP Address 204.22.122.1Router IP Address 204.56.39.10 #201 Channel 1 Channel 1#101 IP Address 204.22.122.XXXIP Address 204.56.39.XXX Figure 3. Add MultiVOIPs to Existing IP Network
7 Introduction A phone directory is maintained on one of the MultiVOIPs which is configured as a “master.” This phone directory is retrieved by the remaining “slave” MultiVOIPs on your IP network. Phone Book # IP Address Channel Interface 101 204.22.122.118 1 FXS 201 202.56.39.100 1 FXS Each phone number entry corresponds to a MultiVOIP’s IP address and associated voice/fax channel number. With this system, you need only update the “master” phone directory when deploying additional MultiVOIPs to your IP network. In the example application where analog telephones are directly attached to the voice/fax channels; the user simply picks up the attached phone and dials the extension of another MultiVOIP. The phone on the remote MultiVOIP will ring and, if answered, a conversation can take place.
MultiVOIP Quick Start Guide 8 Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a fully functional Voice Over IP network. A general description of each phase is provided below, and detailed instructions follow throughout the rest of this section. Phase 1: Configure and Install Your Master MultiVOIP As the first step, the VOIP administrator configures the MultiVOIP designated as the “Master” unit. This includes the assignment of a unique LAN IP address, subnet mask, and Gateway IP address; as well as the selection of appropriate channel interface type for each of the Voice/Fax channels. Once all connections have been made, the VOIP administrator configures the unit and builds the Phone Directory Database that will reside with the Master unit. Phase 2: Configure Your Slave MultiVOIP(s) Once Phase 1 has been completed, the administrator moves on to configure the MultiVOIP(s) designated as “Slave” units. Again, unique LAN IP addresses, subnet masks, and Gateway IP addresses are assigned, and each Voice/Fax channel is configured for the appropriate channel interface type. When this is done, the Phone Directory Database option is set to Slave, and the IP address of the Master MultiVOIP is entered. Once all Slave units are configured, the process moves on to Phase 3. Phase 3: Deploy the VOIP Network The final phase of the installation is deployment of the network. Through the first two phases, the VOIP administrator controls configuration, so when the Slave MultiVOIPs are sent to their remote sites, the remote site administrators need only to connect the units to their LAN and telephone equipment. A
9 Cabling full Phone Directory Database (supplied by the Master MultiVOIP) will be loaded into their unit within minutes of being connected and powered up. The final task of the VOIP Administrator is to develop the VOIP Dialing Directory based on the Phone Directory Database and telephone numbers of the interfacing telephone equipment; at which point, a VOIP user can call any person on the VOIP network.
MultiVOIP Quick Start Guide 10 Unpacking Your MultiVOIP Remove all items from the box (See Figure 4). MADE IN U.S.AMADE IN U.S.A Figure 4. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication Network.