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MSI Kt4avl Manual

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    							A-14
     MS-6712 ATX Mainboard
    Testing the Connected Speakers
    MSI Reminds You...
    6 speakers appear on the “Speaker Test” window only when
    you select “6-Channel Mode” in the “No. of Speakers” column.
    If you select “4-Channel Mode”, only 4 speakers appear on the
    window.
    To ensure that 4- or 6-channel audio operation works properly, you may
    need to test each connected speaker to make sure every speaker work properly.
    If any speaker fails to sound, then check whether the cable is inserted firmly
    to the connector or replace the bad speakers with good ones.
    Testing Each Speaker
    1. Click the audio icon  from the window tray at the lower-right corner of
    the screen.
    2. Click the Speaker Test tab.
    3. The following window appears.  Select the speaker which you want to test
    by clicking it.
    Subwoofer
    Front Right
    Rear Right
    Center Front Left
    Rear Left 
    						
    							A-15
    Using 4- or 6-Channel Audio Function
    4. While you are testing the speakers in 6-Channel Mode, if the sound com-
    ing from the center speaker and subwoofer is swapped, you should select
    Swap Center/Subwoofer Output to readjust these two channels.
    Select this function 
    						
    							A-16
     MS-6712 ATX Mainboard
    Playing KaraOK
    The KaraOK function will automatically remove human voice (lyrics)
    and leave melody for you to sing the song.  Note that this function applies
    only for 2-channel audio operation.
    Playing KaraOK
    1.Click the audio icon  from the window tray at the lower-right corner of
    the screen.
    2.In the Sound Effect tab, select Voice Cancellation under “KaraOK.”
    3.Click OK to close this window.
    2
    3 
    						
    							T-1
    Troubleshooting
    Troubleshooting
    Troubleshooting
    Q: How do I know that the product that I have is from MSI?
    A: All MSI product starts with the character MS-XXXX or Marketing Name
    (MS-XXXX) wherein XXXX refers to numbers. You should be able to find
    the Model number in between the PCI slots. For Example: MS-6368 or 845E
    Max (MS-6566E)
    Q: How do I identify the BIOS version?
    A: Upon boot-up, the 1st line appearing after the memory count is the
    BIOS version. It is usually in the format:
    A6380MS V1.0 091096 where:
    1st digit refers to BIOS maker as A = AMI(R) W = AWARD(R)
    2nd - 5th digit refers to the model number.
    6th - 7th digit refers to the customer as MS = all standard customers.
    V1.0 refers to the BIOS version.
    091096 refers to the date this BIOS is released.
    Q: Does BIOS update need to be done by one version sequentially (3.0-->3.1-
    ->3.2-->3.3) or can I update directly to the last version (3.3)?
    A: You can update directly to the latest one
    Q: Should I update my BIOS, once a new BIOS is released?
    A: A new BIOS is usually released due to the following reasons:
    1. New function is supported
    2. New BIOS source code
    3. Bugs are found
    4. Customer-specific request
    When we release a new BIOS, theres usually a release note attached
    which lists the reason for the release. Refer to this release note and decide 
    						
    							T-2
     MS-6712 ATX Mainboard
    for yourself if upgrading to the new BIOS will be worth it. A word of advice,
    though, do not upgrade to the new BIOS, unless you really have to.
    Q: How can I update my BIOS?
    A: For Award BIOS, refer to http://www.msi.com.tw/html/support/bios/
    note/award.htm
    For AMI BIOS, refer to http://www.msi.com.tw/html/support/bios/note/
    ami.htm
    For user using non-FAT system, refer to http://www.msi.com.tw/html/
    support/bios/note/ntfs.htm
    Q: After flashing the BIOS, my system for unknown reason dont want to boot,
    what should I do?
    A: Normally, this should not happen unless you flashed the wrong BIOS
    or some other reasons.
    Suggestions:
    1. try the BIOS boot recovery feature as described in http://www.msi.
    com.tw/html/support/bios/note/boot.htm
    2. try to clear the CMOS
    If problem still persists, you would need to purchase new BIOS chip
    from Websites like www.flashbios.org where you can order a new BIOS
    or you can also contact MSI office near your place to purchase new
    BIOS chip http://www.msi.com.tw/html/contact/contact.htm
    Q: Why my motherboard BIOS sticker is Phoenix BIOS but when I boot up
    my system I saw that Award BIOS is being used?
    A: Phoenix & Award already merged as one company. All MSI motherboard
    using Award BIOS comes with Phoenix logo sticker.
    Q: Where can I find the BIOS for my motherboard?
    A: 1. For Server motherboard, refer to http://www.msi.com.tw/program/ 
    						
    							T-3
    Troubleshooting
    sup port/bios/bos/spt_bos_list.php?kind=3
    2. For Desktop motherboard, refer to http://www.msi.com.tw/program/
    support/bios/bos/spt_bos_list.php?kind=1
    Note: The BIOS is subdivided as Socket478, SocketA, Socket 470 &
    Archives
    If your board is socket478 based board, then you should be able to find
    your board under the socket478 area
    If in case you cannot find your board, then refer to http://www.msi.com.
    tw/program/support/bios/bos/spt_bos_list.php?
    kind=1&CHIP=Archives&ID=4 and find your board according to the CPU
    type
    3. For Optical product firmware, refer to http://www.msi.com.tw/pro-
    gram/support/driver/dvr/spt_dvr_list.php?part=4
    Q: Where can I find MSI developed software such as Fuzzy Logic or PC
    Alert?
    A: Refer to http://www.msi.com.tw/program/support/software/swr/
    spt_swr_list.php
    Q: Where can I find the manual?
    A: 1. For Desktop motherboard, refer to http://www.msi.com.tw/program/
    support/manual/mnu/spt_mnu_list.php
    Note: The manual is subdivided as Socket478, SocketA, Socket 470 &
    Archives
    If your board is socket478 based board, then you should be able to find
    your board under the socket478 area
    If in case you cannot find your board, then refer to http://www.msi.com.
    tw/program/support/manual/mnu/spt_mnu_list.php?
    kind=1&CHIP=Archives&ID=4 & find your board according to the CPU
    type 
    						
    							T-4
     MS-6712 ATX Mainboard
    2. For VGA card, refer to http://www.msi.com.tw/program/support/
    manual/mnu/spt_mnu_list.php?kind=3
    Note: The manual is subdivided as Geforce4, Geforce3, Geforce2 &
    Archives
    If your VGA is Geforce4 based card, then you should be able to find
    your card under the Geforce4 area
    If in case you cannot find your card, then refer to http://www.msi.com.
    tw/program/support/manual/mnu/spt_mnu_list.php?
    kind=2&CHIP=Archives&ID=4 & find your card according to the chipset
    type
    2. For Server motherboard, refer to http://www.msi.com.tw/program/
    support/manual/mnu/spt_mnu_list.php?kind=3
    3. For peripherals like PC2PC bliuetooth or TV Tuner, refer to http://
    www.msi.com.tw/program/support/manual/mnu/spt_mnu_list.php?kind=7
    Q: Where can I find the drivers?
    A: Please refer to the following suggestions: 1. Try the BIOS boot recov-
    ery feature as described in http://www.msi.com.tw/support/bios/boot.htm
    2. Try to clear the CMOS If problem still persists, ask your reseller for new
    BIOS chip or contact one of MSI office near your place for new BIOS chip
    http://www.msi.com.tw/contact/main.htm
    Q: Should I update my BIOS, once a new BIOS is released?
    A: 1. For Desktop motherboard, refer to http://www.msi.com.tw/program/
    support/driver/dvr/spt_dvr_list.php where the drivers are divided accord-
    ing to chipset, on-board LAN, on-board VGA, on-board audio, on-board
    IDE, on-board SCSI & etc.
    2. For VGA card, refer to http://www.msi.com.tw/program/support/driver/
    dvr/spt_dvr_list.php?part=2 where the drivers are divided according to video
    drivers, capture drivers & others
    3. For Server motherboard, refer to http://www.msi.com.tw/program/ 
    						
    							T-5
    Troubleshooting
    support/driver/dvr/spt_dvr_list.php?part=3
    4. For Optical product firmware, refer to http://www.msi.com.tw/pro-
    gram/support/driver/dvr/spt_dvr_list.php?part=4
    5. For MSI special product like bluetooth or TV tuner, refer to http://
    www.msi.com.tw/program/support/driver/dvr/spt_dvr_list.php?part=5
    Q: How can I know what CPU can my motherboard support?
    A: 1. For Server motherboard, refer to http://www.msi.com.tw/program/
    support/cpu_support/cpu/spt_cpu_list.php?kind=3
    2. For Desktop motherboard, refer to http://www.msi.com.tw/program/
    support/cpu_support/cpu/spt_cpu_list.php?kind=1
    Note: The BIOS is subdivided as Socket478, SocketA, Socket 470 &
    Archives
    If your board is socket478 based board, then you should be able to find
    your board under the socket478 area
    If in case you cannot find your board, then refer to http://www.msi.com.
    tw/program/support/cpu_support/cpu/spt_cpu_list.php?
    kind=1&CHIP=Archives&ID=4 & find your board according to the CPU
    type
    Note: On some CPU table you will see N/A, N/A means not applicable
    or not supported
    Q: Where can I get my motherboard repaired since it is not working?
    A: The normal procedure is to contact your reseller (the place you bought
    the board from) for repair/exchange If the reseller for some reason like bank-
    rupt cannot be contacted, then contact MSI distributor http://www.msi.
    com.tw/program/contact/where2buy/ or MSI office near your place http://
    www.msi.com.tw/html/contact/contact.htm
    Q: My reseller went bankrupt, where can I send back my board for repair?
    A: Contact MSI distributor http://www.msi.com.tw/program/contact/
    where2buy/ or MSI office near your place http://www.msi.com.tw/html/con-
    tact/contact.htm 
    						
    							T-6
     MS-6712 ATX Mainboard
    Q: How long is MSI motherboard warranty?
    A: MSI normally gives 2 years warranty to its direct customer &
    distributors. But each distributors & reseller will have a different warranty
    policy. So it is advisable you check with your reseller about their warranty
    policy.
    Q: How can I find MSI distributor in my country?
    A: Refer to http://www.msi.com.tw/program/contact/where2buy/ Select the
    country & you will find MSI distributor in that country. If in case you
    cannot find the country listed, then it means MSI still don¡¦t have distributor
    in the said country
    Q: How can I find MSI office near my country?
    A: Refer to http://www.msi.com.tw/html/contact/contact.htm
    For more information of each MSI ?subsidiary company, please move
    your mouse arrow to the + symbol.
    Q: My system cannot boot up, what shall I do?
    A: There are many possibilities on why the system cannot boot up, please
    refer to below suggestions to see if ti helps or not. If after trying below
    suggestions problem still persists, then take the motherboard to the place
    you bought from & have them take a look to make sure if the motherboard is
    faulty or not
    Suggestions:
    Make sure the motherboard was installed properly to the chassis (the
    board should not touch the chassis)
    Make sure all the components (memory, CPU, AGP & power supply
    connectors etc.) are properly installed
    Clear CMOS
    Change to another power supply
    Change to another memory
    Change to another AGP card 
    						
    							T-7
    Troubleshooting
    Q: What should I do if my motherboard have compatibility issue with PCI
    cards?
    A: Suggestions
    Remove all the unnecessary devices & try to find the source of the
    problem
    Disable all on-board device like audio, RAID or others apply & see if it
    is due to resource conflict
    Move the PCI card to different PCI slots
    Update the card BIOS or drivers
    Update the motherboard BIOS
    Q: What should I do if my MSI VGA card have compatibility issue with an-
    other brand of motherboard?
    A: Update the video driver
    Update the motherboard driver or BIOS 
    						
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