MSI 3460 Challenger 3 Manual

							RF Remote Display Option     47
7.7 International RF CERTS (For 802.15.4 OPTION)
Canada Radio Cert. No.: IC: 4214A-XBEEPRO
Australia & New Zealand: AS4268:3000
Japan: Certificate of Radio Equipment in Japan No.: 08215111/AA/02
Europe and much of Asia:
This product is compliant with the following standards and/or other normative 
documents:
Safety (article 3.1A) EN60950-1:2001
EMC (article 3.1b) ETSI EN 301 489-17 v1.2.1 (2002-08)
Spectrum (article 3.2) ETSI EN 300 328 v1.7.1 (2006-10) 
						

							48    MSI-3460 Operator’s Manual
8.0 Appendix
8.1 Troubleshooting
ProblemPossible CauseSolution
Display is blank when 
POWER button is 
depressed.Discharged batteryRecharge, allow at least four 
hours charge.
Defective batteryReplace
Corroded battery or battery 
contactsClean contacts
Defective switch or circuit 
board.Requires authorized service.
Display does not 
function properly or 
front panel button does 
not function normally 
or scale will not turn 
off.Improperly updated software.Reinstall software
Faulty circuit boardRequires authorized service.
Loose connectorsRequires authorized service.
Scale does not 
respond to weight 
changes.Out of calibrationCalibrate
Faulty load cellReplace
Load cell connectorCheck connector and wires.
Display over ranges 
below 100% capacity.Tared weight is added to load 
to determine overload point.Return to gross weight mode.
Zero requires adjustment.Rezero the scale
Too much weight has been 
zeroed.Rezero the scale
Display DriftsAZM (Auto0) is turned off.Tu r n  A Z M  o n
Rapid temperature changes 
such as moving the scale 
from indoors to outdoors.Wait until the scale 
temperature has stabalized.
Displayed weight 
shows large error.Scale not zeroed before load 
is lifted.Zero the scale with no load 
attached.
lb/kg units causing confusionSelect proper units
Requires recalibrationRecalibrate
Display reading not 
stable.Excessive vibration in crane 
system.Increase filtering or increase 
‘d’ in cal.
Excessive side loadingImprove load train symmetry
Load cell faultyCheck LC connections
Display toggles 
between “Error” and 
“Load”Weight exceeds capacityReduce weight immediately
Faulty load cell or wiringCheck LC and LC wiring
Display toggles 
between “Error” and 
“A2DLo”A/D is saturated negativeCheck LC and LC wiring
Figure 8-1. Troubleshooting 
						

							Appendix     49
Display toggles 
between “Error” and 
“buttn”A key is stuck or is being held 
down.Check switches for damage
Ensure that a remote is not 
transmitting continuously.
RF remote does not 
work.Units not matedSee Setting the Transmitter 
(
Section 6.3) and Receiver 
(Section 6.4) address 
procedures.
Some RF remote keys 
do not work but the 
ACK light blinks.Keys were not enabled during 
the setup process.Enable keys by running the 
transmitter and receiver 
address procedures.
Lo Batt is blinkingBattery is lowRecharge battery
Unit turns on, then 
immediately off.Battery is lowRecharge battery
Weight will not zeroSystem not stableWait for motion light to turn 
off
Increase filtering for more 
stability
Zero out of rangeLFT units have limited zero 
range. Reduce the weight or 
use tare instead
Weight will not tare or 
totalSystem is not stableWait for motion light to turn 
off, or if in a mechanically 
noisy crane, increase the 
filtering or reduce the size of 
the scale increment ‘d.’ It is 
also possible to increase the 
motion window. Contact MSI 
if you have a problem getting 
the MSI-3460  to zero, tare, 
or total due to stability issues.
Setpoint lights blinkSetpoint is enabled and the 
trigger point has been 
reached.Disable setpoints if they are 
not needed.
Manual total does not 
workA function key is not set to 
“Total”Set up Func1 or Func2 for 
“Total”
Weight must be stableIncrease filtering for more 
stability
ProblemPossible CauseSolution
Figure 8-1. Troubleshooting 
						

							50    MSI-3460 Operator’s Manual
8.1.1 Service Counters
The MSI-3460  maintains two service counters for safety. 
• The first counter counts the number of times the scale has been overloaded. 
• The second counter counts lifts above 25% of capacity. 
These counters serve to warn the user to  in
 spect the load train after a number of 
overloads, also when there is a chance of fa tigue failure. The power up routine will be 
interrupted when the lift c ounter exceeds 16383 lifts or the overload counter exceeds 
1023 overloads.  If the screen displays LFCNT when unit is powered on :
1. Push TARE to display the 25% lift counter. 
2. Push TARE again to see the overload lift counter. 
3. Push the ZERO key to acknowledge the warning and return to standard scale  operatio
 n. 
WARNING
NoteThe power up warning message won't appear again for another 16383 
lifts ( or 1023 overloads).
To access the service counters:
4. Program a user function key to be TEST (see function key setup).
5. Press TEST (USER).
6. Within two seconds of pressing  t
 he TEST (USER) key, press TARE.
7. The display flashes “LFCnt” (for Lift Counter) followed by the number of times  the weight has exceeded 25% of c
 apacity.
8. Press TEST (USER). The display flashe s “OLCnt” 
 (for Overload Counter) 
followed by the number of times  the weight has exceeded capacity.
9. Press TEST (USER). The disp lay
  flashes the C-Cal value.
10.Press TEST (USER). Returns to standard weighing mode.
Only a MSI factory representative can reset the service counters, 
as these are  important safety  warning features. Depending on 
the circumstances, a thorough l oad train inspection might be 
necessary to ensure user safety.
Reference MSI’s “Crane Scale Safety and Periodic Maintenance manual” (Pub. 
243-08-94D) for proper loadi
 ng techniques to improve the safety and longevity of 
your 
MSI-3460 crane scale. This publication is  available at www.msiscales.com 
and is included in the CD shipped with your crane scale. 
Auto total does not 
work Weight must be stable
Wait for the motion light to go 
out, or i
ncrease filtering for 
more stability
Weight thresholds not 
r
 eachedYou must exceed 1% of 
capacity for autototal to work. 
Then you must drop below 
0.5% of capacity for 
additional weighments to 
register.
ProblemPossible CauseSolution
Figure 8-1. Troubleshooting 
						

							Appendix     51
8.2 Software Update for use with SC3 PCA
Equipment Requirements: 
• PC with terminal program
• 3460 Interface Cable PN: 503230-0001 (10') or -0002 (5')
Up

dating Process
1. Connect interface cable to P2, as shown.
Figure 8-1. Connecting Interface Cable
2.
Power on the scale.
3.
Open a 
terminal program.
Figure 8-2. Serial Port Setup
4. Configure to the following:
•

Baud Rate: 38400
• Data Bits: 
8
•

P
arity: None
•

S
top Bits: 1
•

Flow Control: X
ON/XOFF 
						

							52    MSI-3460 Operator’s Manual
5. Type: {00FF09=0199}, then pres s enter. This command will access
the 

boot-loader program within the SCALECORE. 
“bLOAd”
displays on the 

MSI-3460 and the Sc alecore Boot Loader menu 
will
appe

ar on the terminal screen
Scalecore Boot Loader Menu 
MSI-3460 Display
Figure 8-3. Access Boot loader Within Scalecore
6. Type u to download and program the application code. Boot Loader
 
program wi
ll prompt to send file.
7.
 Select file, then send. Wait for complete file transfer
.
Figure 8-4. Send File
When complete, Boot Loader Menu  will appear on terminal screen. 
Figure 8-5. Bootloader Menu 
						

							Appendix     53
8. Verify Application Code Version, type q to query app code info.
•

App Code Version: 03b03
NoteContact MSI for current version. 
Figure 8-6. Query App Code Info
9. Type g to execute application code, the MSI-3460 display will return
 
to normal 
weighing mode.
Figure 8-7. Normal Weighing Mode 
						

							54    MSI-3460 Operator’s Manual
8.3 MSI-3460 Challenger 3 Dimensions
12.7 in (322mm)
12.7 in (322mm)
Note: 
15,000 lb (7,000 kg) 
unit comes standard with 
12 ton top shackle.
Measurement Systems International
NE GROSS X1000TOTAL
ACKLO PEAK RF
MOTIO
POWER
ZEROTAREUSERF
CAL
SET
POINTS12 3
kglb
Seattle, Washington  U.S.A.
MSI-3460Model 
FRONT VIEW
B
A
A
9.0 in (228mm)
9.0 in (228mm)
SIDE VIEW
C
C EYENUT 
OPENING
E E
6.0 in 
(152mm) 6.0 in 
(152mm)
FD
D
Figure 8-8. MSI-3460 Challenger 3 Dimensions
CapacityResolutionABCDEFApproximate  Shipping Weight
250 lb0.1 lb11.94 in2.0 in2.45 in1.63 in1.14 in1.16 in22 lb
125 kg.05 kg303 mm51 mm62 mm41 mm29 mm29 mm10 kg
500 lb 0.2 lb 11.94 in2.0 in2.45 in1.63 in 1.14 in 1.16 in22 lb
250 kg 0.1 kg 303 mm51 mm62 mm41 mm 29 mm 29 mm
10 kg
1,000 lb0.5 lb11.94 in2.0 in2.45 in1.63 in1.14 in1.16 in22 lb
500 kg0.2 kg303 mm51 mm62 mm41 mm29 mm29 mm10 kg
2,000 lb 1.0 lb 11.94 in2.0 in2.45 in1.63 in 1.14 in 1.16 in22 lb
1,000 kg 0.5 kg 303 mm51 mm62 mm41 mm 29 mm 29 mm
10 kg
5,000 lb2.0 lb16.67 in2.45 in3.40 in2.5 in1.81 in1.61 in39 lb
2,500 kg1.0 kg423 mm62 mm86 mm64 mm46 mm41 mm18 kg
10,000 lb 5.0 lb 16.67 in2.45 in3.40 in2.5 in 1.81 in 1.61 in39 lb
5,000 kg 2.0 kg 423 mm62 mm86 mm64 mm 46 mm 41 mm
18 kg
15,000 lb5.0 lb16.67 in2.45 in3.40 in2.5 in1.81 in1.61 in39 lb
7, 500 kg2.0 kg423 mm62 mm86 mm64 mm46 mm41 mm18 kg 
						

							Appendix     55
The MSI Limited Warranty
MEASUREMENT SYSTEMS INTERNATIONAL, INC., WARRANTS load sensing 
elements and meters against defects in workmanship and materials for a period of one 
year from date of purchase and warrants electrical cables and batteries against the 
same defects for a period of ninety (90) days from date of purchase.
Any device which proves defective during the warranty period will be replaced or 
repaired at no charge; provided that the defective device is returned to the Company 
freight pre-paid.
In no event shall the Company be liable for the cost of any repairs or alterations made 
by others except those repairs or alterations made with its specific written consent, 
nor shall the Company be liable for any damages or delays whether caused by 
defective workmanship, materials or otherwise.
The Company shall not be liable for any personal injury or property damage resulting 
from the handling, possession or use of the equipment by the customer.
The warranty set forth herein is exclusive and is expressly in lieu of all other 
warranties, express or implied, including without limitation any implied warranties of 
merchantability or fitness, or of any other obligations or liability on the part of the 
Company.
The liability of the Company under this warranty is limited solely to repairing or 
replacing its products during the warranty periods; and the final judgment and 
disposition of all claims will be made by MEASUREMENT SYSTEMS 
INTERNATIONAL, INC. 
						

							56    MSI-3460 Operator’s Manual
Notes