Motorola Vip 1910 9 Manual
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IP Set-top box Motorola VIP 1910 Installation instructions and manual designed for users of viaTV cable television service © T-Systems Czech Republic a.s., 2009 - 2010
viaTV_STBmanual_M1910_EN.doc Page 2 (Total 38) Content: PART A – comments and notes to the original manual .......................................................................... 4 1.1 Basic terms ................................................................................................................................... 4 1.2 Set-top box installation ................................................................................................................ 4 1.3 Set-top box installation for HDTV (using HDMI connector) ..................................................... 4 2 Remote controller (RC) ....................................................................................................................... 4 2.1 Switching on/off the set-top box, stand-by mode ..................................................................... 4 2.2 Application buttons ...................................................................................................................... 4 2.3 Function color buttons ................................................................................................................ 5 2.4 MENU / BACK / INFO buttons...................................................................................................... 5 3 Set-top box setting .............................................................................................................................. 5 3.1 Selection of the TV standard (optional, it is possible in the viaTV Portal as well) ................ 6 3.2 Selection of the video format for HD outputs ............................................................................ 6 3.2.1 Standard television set with a standard definition (SCART) ................................................... 7 3.2.2 Component YPbPr – analogue HD output .............................................................................. 7 3.2.3 Television set with high definition (HDMI) ............................................................................... 7 3.3 Information about the system ..................................................................................................... 7 3.4 Save and leave setting ................................................................................................................. 8 3.5 Set-top box setting using the viaTV Portal ................................................................................ 8 4 Start of the set-top box ....................................................................................................................... 9 4.1 Troubleshooting upon start ........................................................................................................ 9 PART B – Motorola VIP 1910 in the service for viaTV ........................................................................... 10 5 First start-up of the set-top box ....................................................................................................... 10 5.1 PUK .............................................................................................................................................. 10 5.2 PIN of the parent lock (security PIN) ........................................................................................ 10 5.3 Purchase PIN .............................................................................................................................. 10 5.4 I have forgotten the PIN, what shall I do? ................................................................................ 10 5.5 Sound and subtitles ................................................................................................................... 11 6 viaTV Portal ....................................................................................................................................... 11 6.1 Portal in English ......................................................................................................................... 11 6.2 Portal interface ........................................................................................................................... 11 7 Map of the Portal (original design) .................................................................................................. 13 7.1 The meaning of the individual items: ....................................................................................... 13 7.1.1 Television .............................................................................................................................. 13 7.1.2 New Portal ............................................................................................................................. 15 7.1.3 Video services ....................................................................................................................... 15 7.1.4 Games ................................................................................................................................... 16 7.1.5 Radio ..................................................................................................................................... 16 7.1.6 Settings ................................................................................................................................. 16 8 Enhanced TV – Doing tricks with TV (original design) ................................................................. 19 8.1 Description of individual items in the Enhanced TV menu .................................................... 19 8.1.1 Detail ..................................................................................................................................... 19 8.1.2 Pause playback ..................................................................................................................... 20 8.1.3 Play from beginning .............................................................................................................. 20 8.1.4 Record ................................................................................................................................... 20 8.1.5 Mosaic ................................................................................................................................... 22 9 Map of the Portal (new design) ........................................................................................................ 23 9.1 The meaning of the individual items of the Main menu: ........................................................ 24 9.1.1 Old version ............................................................................................................................ 24 9.1.2 Television .............................................................................................................................. 24 9.1.3 Program guide ....................................................................................................................... 26 9.1.4 Recorded programs .............................................................................................................. 27 9.1.5 Radio ..................................................................................................................................... 27 9.1.6 Recorded programs (lock) .................................................................................................... 27 9.1.7 Settings ................................................................................................................................. 28 10 Enhanced TV – Doing tricks with TV (new design) ..................................................................... 32 10.1 Description of individual menu items: ................................................................................. 33 10.1.1 Back ................................................................................................................................... 33 10.1.2 Switch to channel .............................................................................................................. 33
viaTV_STBmanual_M1910_EN.doc Page 3 (Total 38) 10.1.3 Watch // Pause / Watch from the beginning ...................................................................... 33 10.1.4 Detail ................................................................................................................................. 33 10.1.5 Record ............................................................................................................................... 33 10.1.6 Close ................................................................................................................................. 35 10.1.7 Mosaic ............................................................................................................................... 35 11 Summary ......................................................................................................................................... 36 These instructions are intended as supplementary instructions to the original manual, which is enclosed to the set-top box. They extend the general information on the use of the set-top box for the purpose of the viaTV service provided by the T-Systems. Basic operation of the set-top box is included in the original instructions.
viaTV_STBmanual_M1910_EN.doc Page 4 (Total 38) PART A – comments and notes to the original manual 1.1 Basic terms EPG – electronic program guide – TV program accessible via set-top box; similar to a teletext (standard teletext is also available) viaTV Portal (middleware) – an interface for above-standard functions of viaTV service – EPG, various settings, ordering other TV channel packages etc. Resolution – picture quality on the TV set. The higher resolution, the better picture. The assumption is that your TV set supports it and the TV channel is broadcasted in this resolution. Currently we can distinguish a standard resolution (SD) and high resolution (HD). Set-top box (STB) – a device for reception of TV signal, in our case of viaTV service. 1.2 Set-top box installation Prior the installation take off all plastic covers from the set-top box because of heat, including the plastic foil on the front panel! If your set-top box is rented, please do not discard the box or the covers, but keep them! 1.3 Set-top box installation for HDTV (using HDMI connector) If your TV set is „HD ready“ (HDTV ready or Full HD), you can connect it to the set-top box via a (digital HDTV, preferred – the best picture) or via YPbPr input (older analogue HDTV) instead of a scart connector. When using a HDMI connector on a TV with a lower (older) version of HDMI system than 1.2, you can run into problems with volume regulation via the set-top box remote controller. In this case, we recommend using the original TV set remote. In case there is no sound at all, change the TV set input to a different one (a non HDMI) an then switch to a HDMI input again. 2 Remote controller (RC) Note: there can be several different types of RC Hint: how to display, what means which button on the RC without having this manual? Use the on-line help – press the INFO button on the RC. 2.1 Switching on/off the set-top box, stand-by mode Set-top box is switched on/off by a red button in the right top corner. Before it, the box must be plugged in to electric socket 230V (stand-by mode). The RC switches it from stand-by into operation mode. 2.2 Application buttons Text – there are two options for this button: while watching TV, it activates teletext while browning in menu, it displays a virtual keyboard
viaTV_STBmanual_M1910_EN.doc Page 5 (Total 38) TV – EPG and TV Portal (marked as a dot in a circle) - entering into so called viaTV Portal – access to many useful functions and settings. More details about the Portal can be found at the end of this manual. www – activates a web browser (not active at viaTV service). 2.3 Function color buttons The low row of color buttons is used for context based functions in the viaTV Portal, EPG and teletext. Their meanings may vary from application to application and they are always described in the lower part of TV screen. 2.4 MENU / BACK / INFO buttons Menu – toggles between the viaTV Portal and TV broadcast. Info – displays help 3 Set-top box setting Apart from a standard setting of the set-top box in-service on the so-called viaTV Portal (operation of the Portal is provided below), you may perform several other settings in the beginning, in particular the selection of the TV standard (TV system) of your television set and used outputs (output connectors). For the purpose of their performance, immediately upon connecting the set-top box to the power supply network, press the MENU button on the control and keep it pressed. In this way, you will get to the menu for the television set output setting. A screen, similar to the one in the figure below, should appear. At the same time, the LED diodes on the front panel should start flashing, altering red and green; the same shall be applicable to every pressing of any button on the remote control. (When the above-mentioned screen appears, you may release the MENU button). Note: In practice, due to the Portal, it is possible to set up everything under current operation, with the exception of picture for HD definition setting (HDMI and YPbPr output). If you do not use the HD output (as you use scart), we recommend skipping this section over. If you wish to use the HDMI output (see bellow), you have to perform the setting here and prior to the beginning of the operation of the viaTV service as such. Movement on the screen and changes setting is performed by the cursor-movement keys on the control (up, down, left, right) and you use the OK button to confirm a change. The field, which is illuminated in light green-blue is active. You move between the illu- minated items using arrow keys up / down. You undo / do up the menu relating to the illuminated item using left arrow / right arrow. Please note that all pictures in the manual are directly photo-shot from a real TV screen for a 100% accuracy with a real usage of the set-top box. However, this may lead to a slightly lower picture quality than at computer printscreens.
viaTV_STBmanual_M1910_EN.doc Page 6 (Total 38) 3.1 Selection of the TV standard (optional, it is possible in the viaTV Portal as well) Start with the selection of the so-called television standard (system) format. Press the right cursor arrow and the “Video” item will undo into the “TV System Selection” and the “Video Output Selection” items (the figure on the left). Press the arrow once more and the option of a change between the PAL and NTSC picture formats becomes activated (the figure on the right). The format is selected using the up and down arrows. The PAL refers to a standard used mainly in Europe, while the NTSC refers to a standard used in the USA. Unless you have some special reason for selecting NTSC, select PAL, (if there is a selection from several PAL systems (in case of later models of the set-top box, select the one, which is supported by your television set, see the instruction manual for the television set). As soon as you have found, using arrows, the picture format you prefer, activate it by pressing the OK button. We recommend performing the entire setting in the viaTV Portal (as mentioned below). 3.2 Selection of the video format for HD outputs The selection of the video format depends on the possibilities of your television set and on the type of video connectors you use. The set-top box has three connectors – which corresponds with the three columns in the menu below – HDMI, Component and SCART. The set-top box may be set in five different states (combinations of states) corresponding with five lines mentioned below, among which you perform your selection. For you, the current items in the column (of the connector), which you wish to use, are relevant.
viaTV_STBmanual_M1910_EN.doc Page 7 (Total 38) 3.2.1 Standard television set with a standard definition (SCART) If your television set (or LCD) is of a standard type and if it works with standard definition (it neither supports HDTV nor it has the HDMI or the YPbPr connector), then the SCART column is relevant for you (the one most to the right). Together with scart setting, the other connectors are somehow set up too, however which is not relevant for you. Using the navigation arrows up / down, select the video format you prefer. The scart connector is able, in case of the VIP 1910 set-top box, to offer three types of output: RGB – the so-called component RGB, S-video and Video – i.e. composite output. The Video (composite output) is most common, however, with the lowest quality of these three outputs (but with minimum differenced only). It is possible to connect it at the back of the television set into scart (the same connector as you have in your set-top box) or into the input having a form of three RCA connectors (=3x cinch) (two connectors in case of monophonic television sets). In the cinch form, it is used as input for video cameras on the front side of the television set. The S-video offers a higher quality, however, not every television set is equipped with it. If your television set has it, it may be in the form of the S-video original round connector (then it is necessary to have a scartS-video cable or an adapter) or it may use the scart connector directly. RGB – input of a higher quality that the composite one, however, not every television set is equipped with it. The connector for it, is the ordinary scart connector, however, the television set needs to support this function. We recommend performing the entire setting in the viaTV Portal (as mentioned below). 3.2.2 Component YPbPr – analogue HD output If your television set is able to process the component YPbPr output, use this one. Such an output is of a higher quality than the above-mentioned ones, however, in the development of television sets this one represent a sort of dead end so that there are few television sets equipped with it. In the menu, it is necessary to set up the output of the set-top box so that it was in some of the positions in the Component column in the ON state. 3.2.3 Television set with high definition (HDMI) If your television set has the HDTV function and if it is connected to the set-top box using HDMI, find out what sort of HD definition it enables to reach in fact (the so-called low HD 720p (HD ready) or the so- called Full HD 1080i – see the instruction manual for the television set). If it is impossible to find such information out, select the 720p item in the HDMI column (the so-called low HD, for HD ready television sets). Then confirm your option by pressing OK. Another option available for the selection is the 576p standard definition (standard PAL system, however in digital quality). 3.3 Information about the system In the System item, you will find information on the set-top box, which however is not of much relevance. In addition, such information is available on the viaTV Portal as well.
viaTV_STBmanual_M1910_EN.doc Page 8 (Total 38) 3.4 Save and leave setting Press the right arrow for return to the main menu and go down using the navigation arrow to Exit, then press OK. Then the set-top box asks you whether you wish to save the respective setting. For the purpose of saving the changes, select Save and reboot, for the purpose of not saving, select Reboot without saving. The set-top box is then restarted and prior to se restart, it either saves (Save and reboot) or does not save (Reboot without saving) the respective changes. The restart of the set-top box lasts approximately 4 minutes. 3.5 Set-top box setting using the viaTV Portal Once the set-top box is under standard operation (it is possible to watch programs), it is possible to perform some setting in the so-called viaTV Portal (more information on the Portal is to be provided in the following chapter). Specifically, this concerns the TV standard (PAL/NTSC) setting and setting of the output for a standard television set using a scart connector.
viaTV_STBmanual_M1910_EN.doc Page 9 (Total 38) 4 Start of the set-top box Upon connection of the set-top box to the television set and to the power supply, the starting process will start and on the screen of the television set, you will see a similar figure as mentioned below (this concerns colored little rings on the television screen). The set-top box is now connecting to the telecommunication network and is downloading information and software necessary for its operation. Upon displaying the first green little ring, the initial screen is displayed. Wait until this starting process has been completed fully. The little rings (little squares) on the screen are changing their colours in the course of the starting process according to its course, of the state of which they inform you. In the beginning, all little rings are grey. If the set-top box is performing a search for or processing the downloaded operating software (a program for the needs of the set- top box), one little ring will start flashing in yellow. Upon downloading software as such, the little ring is flashing in green and at the same time, a line of ten more little rings is displayed bellow which represents the state of the download. As soon as the individual parts of the starting process are completed, the little ring will turn green. Once all the little rings are green, the screen will be flashing and the “Authentication is in progress” sign and subsequently the “Downloading” sign will appear. Then TV broadcasting should start. Upon the very first start-up, you will be asked to enter the PUK and the PIN codes, for further details, see Section 5. If any of the circles turns red, a part of the process failed and the rest of the process has been terminated. The entire process lasts approximately 4 minutes and proceeds any time the set-top box is disconnected from the power supply. Note: Different stages of this process take different times (“colouring” of some little rings (little squares) takes longer, in particular in case of the third one). If you wish to use the HDMI output in your set-top box, it is necessary to perform this output setting prior to the starting process (see Section 3.2). 4.1 Troubleshooting upon start If the start-up of the set-top box failed and some of the little rings turned red or yellow, remember its position (1-5). Subsequently, contact the Contact Centre of T-Systems, to which such information will help find the problem. Contact data are on the last page of this manual.
viaTV_STBmanual_M1910_EN.doc Page 10 (Total 38) PART B – Motorola VIP 1910 in the service for viaTV 5 First start-up of the set-top box Upon the very first start-up of the set-top box, you will be asked to enter the PUK and the PIN codes. Depending on the model of the set-top box, you may also be asked to set the initial language for the broadcast TV programs (soundtrack and subtitles), on condition that the respective program is broadcast in two languages. 5.1 PUK The PUK refers to a numerical code, which you will receive in the Welcome Letter and which activates this service. Connect and switch on the set-top box as it was described above, and upon its start (the screen with colored little squares), you will be asked to enter the PUK code. 5.2 PIN of the parent lock (security PIN) Primarily, it serves for access to contents not available for children, which has already been locked by the provider using this PIN. Please, note that if the set-top box is used in a household, in which minors live, it is necessary not to unlock this lock permanently and not to unlock the channel, to which the lock is applied, only in case you are present and you can make sure that such minors are not present. In addition, it is possible to lock any other TV channel on a temporary basis, such as the channel for children, as a disciplinary action in case of naughty children. More information on the subject in the section concerning the Portal –> Settings -> TV channels. This PIN is required in case of a change in the positions of the channels as well, e.g. you do not wish to have TV Nova on the position No. 5 but right on the position No. 1., etc. More information on the subject in the section concerning the Portal –> Settings -> TV channels. This code is selected by you, in the scope of 4 to n digits. You enter the code twice, for the second time for confirmation that no typing error occurred. The code as such shall be protected against misuse. This PIN code may be changed in the course of the service use. More information on the subject in the section concerning the Portal –> Settings -> Restricted content -> Parental PIN change 5.3 Purchase PIN This PIN code is used in a similar manner as when using a credit card. In case of viaTV, it is used for the purpose of ordering additional TV channels or the whole program packages in so-called Self care. Further, it can be used for renting movies in a virtual video rental (VoD – Video on Demand) of for getting access into various archives. The use of such services is upon your choice, of course, nevertheless, as early as now, it is necessary to enter this code, again in the scope of 4 to x digits fully at your discretion (you are the person performing the selection). You enter the code twice, for the second time for confirmation that no typing error occurred. The code as such shall be protected against misuse (e.g. from your kids :-) This PIN code may be changed in the course of the service use as well. More information on the subject in the section concerning the Portal –> Setting -> Change in the PIN code. 5.4 I have forgotten the PIN, what shall I do? Do not hesitate to contact our Contact Centre (the contact details are provided at the end of this publication). For the purpose of your authorization, you will need the Welcome Letter where your customer number is provided together with other information, in relation to which you may contact our Contact Centre for advice (to prevent possible misuse). Subsequently, your PIN will be deleted and you will be able to enter it again.