Motorola T7400, T7450 Two-way Radio Users Guide

							Troubleshooting
Symptom Try This:
No power
Message not
transmitted
Hearing other
noises orconversation ona Channel
Limited talk rangeReposition or replace Alkaline batteries.
Recharge or replace NiMH battery.
Make sure     is completely pressed as you transmit.
Reposition, replace or recharge batteries.
Confirm Interference Eliminator Code is set.
Shared Channel or Interference Eliminator Code may
be in use, try another.
Steel and/or concrete structures, heavy foliage, use in
buildings or vehicles decrease range. Check for clear
line of sight to improve transmission.
Wearing radio close to body such as in a pocket or on
a belt decreases range. Change location of radio.
Troubleshooting
30 
						

							Troubleshooting
31
Troubleshooting
Symptom Try This:
Message not
Received
Heavy static
or intereference
Keypad locked
Low batteries
Cannot activate VOXRadios are too close, they must be at least five feet apart.
Radios are too far apart or obstacles interfering withtransmission.
Make sure keypad is unlocked. Unlock by pressing
for three seconds.
Recharge or replace NiMH battery. Replace AA
batteries. Extreme operating temperatures affect
battery life.
Feature not set and On. You can also increase the
Sensitivity Level. Please refer to Setting SensitivityLevel on page 20.
Confirm radios have the same Channel and
Interference Eliminator Code settings. 
Make      sure is 
NOTbeing pressed while trying to listen.
Reposition, replace, or recharge batteries.
Obstructions and operating indoors, or in vehicles, 
may interfere  change location. 
						

							Copyright Information
Manufactured, distributed or sold by Giant International Ltd., official licensee for
this product. Motorola, the Motorola logo trademarks and the Motorola trade
dress are owned by Motorola, Inc. and are used under license from Motorola, Inc.
Please contact Giant International Ltd. at 8006385119 for questions/comments,
warranty, support, or service related to this product. MOTOROLA and the Stylized
M Logo are registered in the U.S. Patent & Trademark Office. All other product or
service names are the property of their respective owners. © Motorola, Inc. 2004.
Copyright Information
32 
						

							Warranty
33
Motorola Limited Warranty for Personal Communication
Products, Accessories and Software Purchased in theUnited States or Canada
What Does this Warranty Cover?Subject to the exclusions contained below,
Motorola, Inc. or its licensees warrants its consumer twoway radios that operate
via Family Radio Service or General Mobile Radio Service (“Products”), Motorola
branded or certified accessories sold for use with these Products (“Accessories”)
and Motorola software contained on CDRoms or other tangible media and sold
for use with these Products (“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s) outlined below. This
limited warranty is a consumer’s exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by consumers in the
United States or Canada, which are accompanied by this written warranty:
Products Covered
A. Pr
oductsas
defined above,
unless otherwise
provided for
below.
Length of Coverage
A. One (1) year 
from
the date of purchaseby the first consumer
purchaser of the
product unless
otherwise provided for
below.
Exclusions
Nor
mal Wear and Tear.Periodic
maintenance, repair and
replacement of parts due to normal
wear and tear are excluded fromcoverage.
Batteries.Only batteries whose
fully charged capacity falls below
80% of theirrated capacity and
batteries that leak are covered by
this limited warranty. 
						

							Warranty
34
Products Covered
1. Decorative
Accessories andCases.Decorative
covers, bezels,
PhoneWrap
TM
covers and cases.
2. MonauralHeadsets.Ear
buds and boomheadsets thattransmit mono
sound through a
wired connection.  
3. Consumer TwoWay RadioAccessories.
4. Products andAccessories thatare Repaired orReplaced.
Length of Coverage
1. Limited lifetime
warranty 
for the
lifetime of ownershipby the first consumer
purchaser of the
product. 
2. Limited lifetime
warrantyfor the
lifetime of ownershipby the first consumer
purchaser of the
product. 
3. Ninety (90) daysfrom the date of
purchase by the first
consumer purchaser 
of the product. 
4. The balance of the
original warranty orfor ninety (90) days
from the date returned
to the consumer,
whichever is longer.
Exclusions
Abuse & Misuse.
Defects or dam
age that result from: (a) improperoperation, storage, misuse orabuse, accident or neglect, such asphysical damage (cracks, scratches,
etc.) to the surface of the product
resulting from misuse; (b) contact
with liquid, water, rain, extremehumidity or heavy perspiration,
sand, dirt or the like, extreme heat,
or food; (c) use of the Products or
Accessories for commercial purpos
es or subjecting the Product or
Accessory to abnormal usage orconditions; or (d) other acts which
are not the fault of Motorola or
(Giant International Ltd.), are
excluded from coverage.
Use of NonMotorola brandedProducts and Accessories.Defects
or damage that result from the 
use of NonMotorola branded or
certified Products, Accessories,
Software or other peripheral equip
ment are excluded from coverage.   
						

							Warranty
35
Products Covered Length of Coverage Exclusions
Unauthorized Ser
vice orModification.Defects or damages
resulting from service, testing,adjustment, installation, maintenance,alteration, or modification in any way
by someone other than Motorola,
(Giant International Ltd.) or its
authorized service centers, are
excluded from coverage. 
Altered Products.Products or
Accessories with (a) serial numbers or
date tags that have been removed,
altered or obliterated; (b) broken sealsor that show evidence of tampering;
(c) mismatched board serial numbers;
or (d) nonconforming or non
Motorola branded housings, or parts,
are excluded from coverage.
Communication Services.Defects,
damages, or the failure of Products,
Accessories or Software due to any
communication service or signal youmay subscribe to or use with the
Products Accessories or Software is
excluded from coverage. 
						

							Warranty
36
Who is covered?This warranty extends only to the first consumer purchaser, and
is not transferable.
Products Covered
B. Softwar
e.
Applies only to
physical defects in the media thatembodies thecopy of the
software (e.g. CDROM, orfloppy disk). 
Length of Coverage
B. Ninety (90) days
from the date of 
purchase.
Exclusions
Softwar
e Embodied in PhysicalMedia.No warranty is made that the
software will meet your
requirements or will work in
combination with any hardware or
software applications provided by
third parties, that the operation of
the software products will be
uninterrupted or error free, or that all
defects in the software products will
be corrected.  
Software NOT Embodied in Physical Media.Software that is not
embodied in physical media (e.g.
software that is downloaded from
the internet), is provided “as is” 
and without warranty. embodied 
in physical media (e.g. software 
that is downloaded from the 
internet), is provided “as is” and
without warranty. 
						

							Warranty
37
What will Giant International Ltd. Do?Giant International Ltd., at its option,
will at no charge repair, replace or refund the purchase price of any Products,
Accessories or Software that does not conform to this warranty.  We may use
functionally equivalent reconditioned/refurbished/preowned or new Products,
Accessories or parts. No data, software or applications added to your Product,
Accessory or Software, including but not limited to personal contacts, games 
and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service. 
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Giant International Ltd. Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt, bill of sale or other compara
ble proof of purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your address and telephone
number.
What Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
USA
TwoWay Radios 18006385119Canada
TwoWay radio 18006385119
For Accessories andSoftware, please call the telephone number designated
above for the product with which they are used. 
						

							Warranty
38
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION
OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THEEXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA
OR GIANT INTERNATIONAL LTD. BE LIABLE, WHETHER IN CONTRACT OR TORT(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISINGOUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted Motorola software such as the exclusive rights
to reproduce and distribute copies of the Motorola software.  Motorola software
may only be copied into, used in, and redistributed with, the Products associated
with such Motorola software.  No other use, including without limitation
disassembly of such Motorola software or exercise of the exclusive rights
reserved for Motorola, is permitted. 
  
						

							Notes
39